836 Retail Customer Service jobs in East Bilney
Customer Service Advisor
Posted today
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Job Description
Thetford, Norfolk
£13.13 per hour
Part time
9:00am to 3:00pm, Monday to Friday
Temporary to permanent
Immediate start
As the primary point of contact for customers, you'll play a key role in ensuring all enquiries are handled professionally, accurately, and in a timely manner. You'll also act as a vital link between the production, logistics, and warehouse teams—helping to maintain smooth communication and efficient operations across departments.
Main duties:
- Act as the first point of contact for customer enquiries via phone and email.
- Liaise between production, logistics, and warehouse teams to ensure smooth communication and order fulfilment.
- Ensure customers are kept up to date with any updates and changes.
- Sales order processing.
- Day to day office duties - responding to inbound emails, providing quotes, sending invoices and scanning/filing.
- Meeting and greeting visitors, monitoring signing in books, issuing visitors badges.
- Excellent communication skills both written and verbal.
- Confidence when dealing with customers.
- Proficiency in Microsoft Office.
- Previous experience working within a Customer Service role.
- Ability to work under pressure and to meet deadlines.
Customer Service Advisor
Posted today
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Job Description
Noodle Talent Partners are working with a friendly, dynamic and progressive organisation based on the outskirts of Norwich, recruiting for the position of Customer Service Advisor and looking for an enthusiastic, personable individual to join the team.
This is a lovely opportunity to work with a great group of individuals who manage incoming enquiries into the business via telephone and email, utilising your outgoing personality and professional approach to provide an excellent service and positive first impression of the business, handling enquiries and progressing these onto the relevant team members.
This is a permanent, full time position working Monday to Friday 9am-5pm with 1 hour lunch break.
The Package
- Salary of £24,000 li>Discretionary annual bonus
- Upto 28 days annual leave PLUS bank holidays li>Free onsite parking, lovely modern & welcoming working environment
- Discounted Gym membership
- Life assurance
- Employee Assistance Programme
- Pension Scheme
- Company Share Scheme
- Company Sick pay
- Free annual eye test and contribution to glasses
- Discount on financial services
- Training and development
- Friendly, supportive team who invest in their people and development
and more!
Responsibilities
- Managing inbound business customer enquiries in a professional manner and providing excellent service < i>Building rapport with customers, providing information and expertise to build trust with customers and maximise each incoming opportunity
- Maintaining call quality and high standards of work
- Tracking information accurately on company systems
- Following up with customers including call backs where required
- Update management on any challenges, issues or areas for improvement
- Any other daily tasks as required by the team leader within the role
What Experience, Skills and Attributes are we looking for?
- li>Minimum of 1-2 years existing office based customer service experience
- Strong communication skills, listening skills and professional, friendly telephone manner
- Excellent interpersonal skills, ability to build relationships with new and existing customers
- Team working skills and a desire to see the team and the business do well
- Able to problem solve and use initiative to overcome any challenges
- Excellent time management and organisation skills
- A strong work ethic
- High levels of accuracy and attention to detail, along with IT skills including use of Microsoft Office
If this great opportunity is of interest to you, please ensure your CV is up-to-date and apply online using the link as soon as possible.
Thank you
Customer Service | Client Relations | Office Support | Sales Administrator | Inbound Calls | Financial Services | Professional Services
Customer Service Administrator
Posted today
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Job Description
Berry Recruitment are seeking a Temporary Customer Service Administrator to work within a busy Property Care Team based in Wells-Next-The-Sea.
Job role:
- Answering phone calls, dealing with telephone enquiries from tenants and residents
- Greeting visitors
- Taking messages
- Logging any issues/complaints on behalf of tenants and residents
- Making notes, updating information spreadsheets
- General customer service and administration
Job type: Temporary - On-going (for a minimum of 3 months)
Salary: 12.60 - 15.69 an hour
Hours: 09:00 - 17:00
For more information, please contact Rebecca at Berry Recruitment, King's Lynn.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Service Advisor
Posted 3 days ago
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Job Description
As a customer service advisor, you will be working as part of a team to support customer orders and queries via different communication platforms, telephone calls, emails, live web chat and occasionally via letter . The ideal candidate will ensure all our customers receive the best customer services, making sure that queries are dealt with in the appropriate timeframe . Answering a range o.
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Customer Service Agent
Posted 4 days ago
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Job Description
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Customer Service and HR
Posted today
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Looking for Your Next Exciting Career Move in Kings Lynn, Norfolk? We're Here to Help!
At Major Recruitment, we specialise in connecting talented professionals with exciting new permanent job opportunities across a wide range of office-based roles in the Kings Lynn, East of England area. Whether you're ready for a new challenge or just starting to explore what's out there, we're here to support you every step of the way.
We Recruit for Permanent Positions in Customer Services and HR :
> Customer Service Manager
> Office Manager
> Call Centre Manager
> Project Manager
> Project Coordinator
> Buyer & Procurement
> HR Manager
> HR Business Partner
> HR Advisor
Our approach is friendly, honest, and tailored to you. We take the time to understand your skills, goals, and what you're really looking for in your next role - and we work hard to match you with the right opportunities and Companies that best suit you and your skillset.
Ready to take the next step in your career!
Register with us today by sending your CV by clicking APPLY or get in touch with Louisa Coggs, Senior Perms Consultant, for a confidential chat about how we can help.
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> (url removed)
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Major Recruitment in the East of England - Recruitment that works for you!
Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.
Customer Service and HR
Posted today
Job Viewed
Job Description
Looking for Your Next Exciting Career Move in Fakenham, Norfolk? We're Here to Help!
At Major Recruitment, we specialise in connecting talented professionals with exciting new permanent job opportunities across a wide range of office-based roles in the Fakenham, East of England area. Whether you're ready for a new challenge or just starting to explore what's out there, we're here to support you every step of the way.
We Recruit for Permanent Positions in Customer Services and HR :
> Customer Service Manager
> Office Manager
> Call Centre Manager
> Project Manager
> Project Coordinator
> Buyer & Procurement
> HR Manager
> HR Business Partner
> HR Advisor
Our approach is friendly, honest, and tailored to you. We take the time to understand your skills, goals, and what you're really looking for in your next role - and we work hard to match you with the right opportunities and Companies that best suit you and your skillset.
Ready to take the next step in your career!
Register with us today by sending your CV by clicking APPLY or get in touch with Louisa Coggs, Senior Perms Consultant, for a confidential chat about how we can help.
> (phone number removed)
> (url removed)
> (url removed)>
Major Recruitment in the East of England - Recruitment that works for you!
Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.
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Customer Service and HR
Posted today
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Job Description
Looking for Your Next Exciting Career Move in North Walsham, Norfolk? We're Here to Help!
At Major Recruitment, we specialise in connecting talented professionals with exciting new permanent job opportunities across a wide range of office-based roles in the North Walsham, East of England area. Whether you're ready for a new challenge or just starting to explore what's out there, we're here to support you every step of the way.
We Recruit for Permanent Positions in Customer Services and HR :
> Customer Service Manager
> Office Manager
> Call Centre Manager
> Project Manager
> Project Coordinator
> Buyer & Procurement
> HR Manager
> HR Business Partner
> HR Advisor
Our approach is friendly, honest, and tailored to you. We take the time to understand your skills, goals, and what you're really looking for in your next role - and we work hard to match you with the right opportunities and Companies that best suit you and your skillset.
Ready to take the next step in your career!
Register with us today by sending your CV by clicking APPLY or get in touch with Louisa Coggs, Senior Perms Consultant, for a confidential chat about how we can help.
> (phone number removed)
> (url removed)
> (url removed)>
Major Recruitment in the East of England - Recruitment that works for you!
Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.
Customer Service and HR
Posted today
Job Viewed
Job Description
Looking for Your Next Exciting Career Move in Diss, Norfolk? We're Here to Help!
At Major Recruitment, we specialise in connecting talented professionals with exciting new permanent job opportunities across a wide range of office-based roles in the Diss, East of England area. Whether you're ready for a new challenge or just starting to explore what's out there, we're here to support you every step of the way.
We Recruit for Permanent Positions in Customer Services and HR :
> Customer Service Manager
> Office Manager
> Call Centre Manager
> Project Manager
> Project Coordinator
> Buyer & Procurement
> HR Manager
> HR Business Partner
> HR Advisor
Our approach is friendly, honest, and tailored to you. We take the time to understand your skills, goals, and what you're really looking for in your next role - and we work hard to match you with the right opportunities and Companies that best suit you and your skillset.
Ready to take the next step in your career!
Register with us today by sending your CV by clicking APPLY or get in touch with Louisa Coggs, Senior Perms Consultant, for a confidential chat about how we can help.
> (phone number removed)
> (url removed)
> (url removed)>
Major Recruitment in the East of England - Recruitment that works for you!
Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.
Order Desk & Customer Service Co-ordinator (maternity cover)
Posted today
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Job Description
Our client is a very successful international food related manufacturer with over 20factories in Europe and China.
The UK side of the business in Holt is exceptionally busy and employs a friendly and loyal team of around 15 where product is manufactured and distributed from their excellent manufacturing facility.
The company has been 'flying high' in the last few years, with substantial year on year growth and is now investing considerable sums into new equipment to further improve their process
A minimum 12 month maternity contract has arisen for an Order Desk & Customer Service Co-ordinator to join the team of 3 to provide a point of contact for all incoming customers.
You will be responsible for the complete customer service experience including customer and supplier contact & enquiries, orders, invoicing, I.T & administration, quality system management, ordering raw materials and stock management.
We are looking for candidates who have proven experience working on an order desk or customer service department either from a wholesale, production or manufacturing environment.
You be able to demonstrate excellent I.T skills, fantastic customer care experiences and be pro-active in nature.
Monday to Friday - 8.30am to 5.00pm
- Salary to suit experience
- 36 days holiday
- Free Parking