224 Retail Manager jobs in Uxbridge

Customer Service Advisor

£22,000 – £0,000 | Ruislip | Permanent

A respected and well-established insurance provider is seeking a driven Customer Service Advisor to join their expanding team in Ruislip. This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression opportunities and strong earning potential.

What you’ll be doing:

• Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products
• Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value
• Building strong relationships to ensure long-term customer loyalty and retention
• Working towards individual and team sales/KPI targets with a focus on high performance
• Delivering a professional, customer-focused experience that drives both satisfaction and results

Who we’re looking for:

• Previous experience in sales, telesales, or customer service within a target-driven environment
• Confident, enthusiastic, and commercially minded communicator
• Results-oriented with the drive to exceed goals and celebrate success
• Motivated, reliable, and proactive problem solver
• Keen to learn, develop, and progress within a growing insurance business

What’s in it for you?

• Competitive salary of £22,00 – £3 000 (dependent on experience)
• Monday to Friday, 37.5 hours per week
• Full training provided with ongoing career development support
• Clear progression routes within a fast-growing business
• A collaborative and supportive team culture that recognises and rewards achievement

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:

• Lead store operations bringing energy and vision to create a memorable shopping experience.
• Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
• Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
• Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
• Ensuring sales targets are met and direct costs are kept within managed budgets.
• Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
• Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria:

• Solid retail experience, preferably in fashion/clothing.
• Experience in managing a team. Managing volunteers would be an advantage.
• Comprehensive understanding of retailing and merchandising display.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.

Additional Information

Vacancy type: Permanent, full time

Location: Edmonton Store

Salary: £23,023, per annum + benefits + London allowance if applicable

Hours per week: 35h

Closing date: 23rd October. We are reviewing applications as they come in so early applications are encouraged.

Please see the full job description here and our candidate pack here

For more information or an informal chat please contact

Application Process

• To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
• In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you’ll love:

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

• Oversee daily store operations, ensuring smooth and efficient functioning of all retail activities.
• Develop and implement sales strategies to achieve and exceed store targets and key performance indicators (KPIs).
• Recruit, train, mentor, and motivate a team of sales associates to deliver outstanding customer service.
• Manage inventory levels, visual merchandising, and stock control to optimise sales and minimise loss.
• Build and maintain strong relationships with a discerning clientele, fostering loyalty and repeat business.
• Ensure the store environment consistently reflects the brand's luxury aesthetic and standards.
• Handle customer inquiries, feedback, and complaints professionally and efficiently.
• Conduct regular performance reviews and provide ongoing coaching to the sales team.
• Analyse sales data and market trends to identify opportunities for growth and improvement.
• Collaborate with marketing and head office teams on promotional activities and brand initiatives.
• Ensure compliance with all company policies, procedures, and legal requirements.
• Contribute to strategic planning for the boutique, balancing in-store presence with remote administrative tasks.

• Proven experience as a Retail Manager, preferably within the luxury fashion or high-end retail sector.
• Demonstrable success in achieving and exceeding sales targets.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of luxury retail operations and clienteling.
• Exceptional customer service and communication abilities.
• A keen eye for visual merchandising and brand presentation.
• Proficiency in retail management software and MS Office Suite.
• Flexibility to work a hybrid schedule, including some weekends and evenings, and willingness to travel occasionally for training or meetings.
• A genuine passion for fashion and an appreciation for luxury brands.

• Manage and motivate a team of Store Managers to achieve sales, profitability, and customer service targets across multiple locations.
• Develop and implement regional sales strategies to drive revenue growth and market share.
• Monitor store performance, analyse sales data, and identify opportunities for improvement.
• Ensure consistent implementation of brand standards, visual merchandising guidelines, and operational procedures across all stores.
• Recruit, train, and develop high-calibre store management teams.
• Conduct regular store visits, performance reviews, and provide constructive feedback to store teams.
• Manage operational budgets, stock control, and inventory management within the region.
• Oversee health and safety compliance and security procedures in all stores.
• Foster a positive and engaging work environment that promotes customer satisfaction.
• Act as the primary point of contact for store-level issues and escalations.

• Proven experience as an Area Manager, Regional Manager, or similar multi-site retail management role.
• Demonstrable success in driving sales and achieving targets within the retail sector.
• Strong leadership, coaching, and team development skills.
• Excellent understanding of retail operations, KPIs, and financial management.
• Exceptional communication, interpersonal, and influencing skills.
• Ability to travel regularly within the designated geographical area.
• Proficiency in retail management software and reporting tools.
• A passion for customer service and delivering an outstanding retail experience.
• Strong organisational and time-management abilities.
• Must hold a valid UK driving license and be eligible to work in the UK.

BESPOKE MANAGER - MATERNITY COVER

Established in 2012, Emilia Wickstead has developed a clear point of distinction in its Ready-To-Wear and Bridal collections as well as a modern take and pace on Made to Measure and Made to Order offerings. Inherently feminine with a nod of old fashion couture, an insistence on quality and unerring attention to detail.

Celebrated for combining insistence on tradition with a modern interpretation of femininity, this position offers an opportunity to work with Emilia’s beautiful collection where quality holds the upmost importance. The Bespoke Manager plays a vital role in communicating the desires of the client, working personally with each customer to achieve the Emilia Wickstead aesthetic for her special occasion. 

Working closely with the design and atelier team, we require an individual who can understand the brand image, Emilia’s vision, our quality standards and the worldwide market needs, to create a bespoke design or guide the client to the perfect dress. We are looking for someone passionate about providing an incredible service for each of our customers. A background in design and creativity to help customers to create their dream garment.

As well as managing the MTO/MTMB timeline, liaising with the Production Department, the Bespoke Manager will be working in collaboration with the retail team and the atelier, and report to the Store Manager

Key Responsibilities

• Full ownership of the full MTO/MTMB customer journey from first email, appointments, notes to delivery of garment and aftercare
• Provide impeccable customer service in a luxury boutique environment
• Hosting client appointments, taking notes to ensure all relevant information about their

requirements are taken, and following up on any action points

• Maximizing on all new sales opportunities through building client relationships
• Reaching out to clients around major Commercial moments/ Events – e.g. Ascot, Wimbledon etc
• Manage MTO/MTMB timeline and liaise with relevant departments internally to facilitate a

seamless customer experience

• Keep an organized fittings diary with the Retail team that is fed back and communicated company
• wide
• Work with the atelier department to gather quotes, assemble sketch packs and fabric availability.
• Technically support seamstresses, pattern cutter and production department
• Develop and maintain excellent relationships with clients building brand loyalty
• Maximizing on add-on sales and achieving maximum sales potential in line with individual and

team targets

• Assisting with day-to-day ready-to-wear sales in store
• Ensure that bespoke garments are cared for, and visual standards meet expectations at all times.
• Actively engage with walk-in customers on the shop floor, providing exceptional service and product knowledge.
• Identify and approach new customers to introduce them to our collection and convert them into loyal, repeat clients.
• Build and maintain strong customer relationships through excellent interpersonal and follow-up skills.
• Support overall sales goals by delivering a personalized shopping experience and meeting individual sales targets.

The Ideal Candidate will possess:

·   Experience working in Luxury fashion retail or a background in bespoke retail

·   A proven track record of exceeding sales targets

·   Excellent interpersonal and problem-solving skills

·   Detail oriented, highly organized and results driven

·   A positive team player with a pro-active and self-motivated attitude

·   Knowledge of garment construction/design would be beneficial

·   Industry awareness and strong knowledge of market trends

Please only apply if you can start w/c 26th January 2026.

Please apply stating your salary expectations and that you have the right to work without restriction in the UK.

If you do not hear back from us within two weeks of your application, unfortunately you have not been shortlisted.

BESPOKE MANAGER - MATERNITY COVER

Established in 2012, Emilia Wickstead has developed a clear point of distinction in its Ready-To-Wear and Bridal collections as well as a modern take and pace on Made to Measure and Made to Order offerings. Inherently feminine with a nod of old fashion couture, an insistence on quality and unerring attention to detail.

Celebrated for combining insistence on tradition with a modern interpretation of femininity, this position offers an opportunity to work with Emilia’s beautiful collection where quality holds the upmost importance. The Bespoke Manager plays a vital role in communicating the desires of the client, working personally with each customer to achieve the Emilia Wickstead aesthetic for her special occasion. 

Working closely with the design and atelier team, we require an individual who can understand the brand image, Emilia’s vision, our quality standards and the worldwide market needs, to create a bespoke design or guide the client to the perfect dress. We are looking for someone passionate about providing an incredible service for each of our customers. A background in design and creativity to help customers to create their dream garment.

As well as managing the MTO/MTMB timeline, liaising with the Production Department, the Bespoke Manager will be working in collaboration with the retail team and the atelier, and report to the Store Manager

Key Responsibilities

• Full ownership of the full MTO/MTMB customer journey from first email, appointments, notes to delivery of garment and aftercare
• Provide impeccable customer service in a luxury boutique environment
• Hosting client appointments, taking notes to ensure all relevant information about their

requirements are taken, and following up on any action points

• Maximizing on all new sales opportunities through building client relationships
• Reaching out to clients around major Commercial moments/ Events – e.g. Ascot, Wimbledon etc
• Manage MTO/MTMB timeline and liaise with relevant departments internally to facilitate a

seamless customer experience

• Keep an organized fittings diary with the Retail team that is fed back and communicated company
• wide
• Work with the atelier department to gather quotes, assemble sketch packs and fabric availability.
• Technically support seamstresses, pattern cutter and production department
• Develop and maintain excellent relationships with clients building brand loyalty
• Maximizing on add-on sales and achieving maximum sales potential in line with individual and

team targets

• Assisting with day-to-day ready-to-wear sales in store
• Ensure that bespoke garments are cared for, and visual standards meet expectations at all times.
• Actively engage with walk-in customers on the shop floor, providing exceptional service and product knowledge.
• Identify and approach new customers to introduce them to our collection and convert them into loyal, repeat clients.
• Build and maintain strong customer relationships through excellent interpersonal and follow-up skills.
• Support overall sales goals by delivering a personalized shopping experience and meeting individual sales targets.

The Ideal Candidate will possess:

·   Experience working in Luxury fashion retail or a background in bespoke retail

·   A proven track record of exceeding sales targets

·   Excellent interpersonal and problem-solving skills

·   Detail oriented, highly organized and results driven

·   A positive team player with a pro-active and self-motivated attitude

·   Knowledge of garment construction/design would be beneficial

·   Industry awareness and strong knowledge of market trends

Please only apply if you can start w/c 26th January 2026.

Please apply stating your salary expectations and that you have the right to work without restriction in the UK.

If you do not hear back from us within two weeks of your application, unfortunately you have not been shortlisted.

Summary

£15.65 - £6.15 per hour  |  35 hour contract  | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hou for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Location: Slough with hybrid working / regional travel required

Reports to: Aftersales Director

About the Role

We are looking for a dynamic Retail Partner Manager (Aftersales) to join our newly formed aftersales structure. This role will be essential in building, supporting, and managing our retail dealer network, ensuring they deliver outstanding customer experiences while meeting the brand’s technical, operational and performance standards.

This role sits at the heart of an exciting new venture between Jameel Motors and GAC, established to introduce the AION range of intelligent electric vehicles to the UK market.

As part of the launch team, you will help establish and grow AION Auto UK combining GAC’s cutting-edge EV innovation with Jameel Motors’ deep automotive expertise to deliver a new benchmark in electric mobility.

You’ll play a key role in shaping the brand’s presence from the ground up — contributing to strategy, execution, and the creation of a customer experience that reflects the innovation, intelligence, and ambition behind AION.

This is more than a position in a new company; it’s an opportunity to be part of a defining moment in the UK’s transition to intelligent, sustainable mobility.

Find out more and follow us on AION Auto UK’s LinkedIn page .

Key Responsibilities:

• Build and maintain strong relationships with GAC retail partners, acting as the main point of contact to support their operational and technical needs.
• Ensure dealer compliance with brand standards, including sales processes, service quality, and technical operations.
• Drive dealer performance through regular assessments, coaching, and development initiatives focused on improving customer satisfaction and operational efficiency.
• Collaborate closely with internal teams including sales, training, technical, and warranty departments to ensure aligned dealer support and seamless operations.
• Lead new dealer onboarding and training programs to uphold GAC’s brand values and product knowledge.
• Monitor market trends, competitor activities, and dealer feedback to recommend strategies that strengthen the retail network and brand presence.

Candidate Profile:

• Proven track record in retail partner management or dealer network support within the automotive industry.
• Strong understanding of technical vehicle aspects, warranty processes, and dealer operations.
• Exceptional communication and interpersonal skills, with the ability to influence and build rapport at all levels.
• Strategic thinker with excellent problem-solving capabilities and a customer-focused mindset.
• Experience with new vehicle launches and managing technical standards across a dealer network is highly desirable.
• Self-motivated, organised, and able to work independently while managing multiple priorities in a fast-paced environment.
• Knowledge of UK automotive retail regulations and standards is preferred.