What Jobs are available for Retail Manager in Worcestershire?

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Evesham! This is an exciting opportunity for someone with a passion for excellence and a knack for managing relationships.

As a Customer Service Specialist, you will be the heartbeat of our organisation, acting as the central point of contact for our clients esteemed customers. Your mission? To deliver an exceptional customer experience while managing order processes with precision and care.

Key Responsibilities:

* Order Management: Oversee the entire order process from placement to delivery using the Customer Relationship Management and ERP systems.
* Customer Engagement: Build strong relationships with both internal and external stakeholders, ensuring customer requirements are met and communicated effectively.
* Performance Reviews: Prepare and lead regular performance reviews with customers to enhance service delivery.
* Complaint Resolution: Acknowledge and address customer complaints promptly, ensuring effective feedback loops.
* Inventory Management: Collaborate with various functions to manage customer finished goods levels and aged inventory.
* Process Improvement: Continuously seek ways to enhance customer relations and streamline processes for better service.

What We're Looking For:
* Experience: Minimum of 3 years in a customer service role, preferably within the manufacturing sector.
* Technical Skills: Proficiency in SAP and (url removed) is a plus, along with strong Excel abilities.
* Excellent interpersonal and communication skills are essential.
* Mindset: A customer-focused, results-oriented individual who is self-motivated and capable of building collaborative relationships.

Why Join?

* Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning.
* Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development.

If you have the drive to excel in customer service and want to be part of a team that makes a difference, we want to hear from you!

How to Apply: Send your CV and a brief cover letter outlining your relevant experience to Gemma at Adecco.
Join us in delivering outstanding service and creating unforgettable customer experiences! Apply today and let your journey begin!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?Do you enjoy a customer-facing role with variety and new challenges? Are you passionate about driving and exploring new areas? Can you confidently engage with new people and maintain an upbeat conversation?

This is the perfect role for you!

• Position: Driving Field Agent
• Location: Stourport-on-Severn
• Hourly rate: 12.55
• Duration: Till 17/12/2025
• Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)
• Contract type: Temporary (weekly pay through Randstad)
• Randstad contact: The team on (phone number removed)

Requirements:

• Valid UK Driving License
• Owned Car
• Willing to complete a DBS
• Willing to obtain business car insurance
• Willing to travel up to 40 miles

Competencies required:

• Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys
• Self-disciplined, self-motivated, and happy to work with minimum supervision.
• Be proficient in the use of laptop and smartphone
• Can demonstrate ability to be organised with well-developed planning skills
• Proficient in using laptop and smartphone to receive, view and input information

Benefits:

• 0.45p per milage
• 1 meal per 5 hours (7.50), 2 meals per 10 hours (15)

If you are interested please email or call (phone number removed)

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Product and Customer Service Advisor

We have an exciting opportunity for a Product and Customer Service Advisor to join our client, a luxury flooring company, for a fixed 13-month contract.

Based in the Technical Department, after full training, you will be a subject matter expert responsible for supporting all stakeholders with both reactive and proactive product and installation advice.

This role is perfect for a confident, practically-minded self-starter looking for their next challenge.

Benefits and Package for a Product and Customer Service Advisor:

• Salary: 26,800 per annum
• Hours: Monday - Friday
• Contract Type: 13-month, fixed-term contract
• Location: Evesham
• On-site parking
• New, modern office
• Excellent transport links
• Smart-casual dress
• Full training provided

Key Responsibilities of a Product and Customer Service Advisor:

• Technical support for customers and the wider company, communicating with all stakeholders via phone, email, and digital platforms, ensuring customer service excellence.
• Build strong relationships within the business, liaising with the Technical Team Manager, Head of Customer Experience and Business Managers.
• Maintain up to date accurate records, log all technical queries in internal digital platforms.
• Develop and maintain an excellent knowledge of all products, full training will be provided.
• Keep product technicians updated, manage the technical email inbox.
• Site inspection reports, process replacement sales orders, arrange collections.
• Process credits and claims via internal digital platforms.
• QC inspect complaint-related product and further QC of held stock where deemed necessary.

Key Skills and Experience of a Product and Customer Service Advisor:

• Previous experience working in the customer service industry, including case management.
• Passionate about delivering excellent customer service.
• Ability to use Excel and Word to an intermediate level.
• Positive mindset, self-motivated with a drive to succeed.
• Excellent verbal, written and interpersonal communication skills.

Multi-Site Manager – Krispy Kreme UK

Location: West Midlands (Birmingham New Street Station, Birmingham Selfridges. Birmingham Bullring. Merry Hill. Merry Hill Box Store, Telford & Solihull)

Reports to: Head of Region

Contract: 40 Hours P/W, Full-time, Permanent

Where Sweet Leadership Meets Serious Impact

We make more than just doughnuts; we create moments of joy that brighten people’s days. Our stores are vibrant, feel-good spaces designed for ease, enjoyment, and connection.

We’re looking for a Multi-Site Manager to keep the smiles (and glaze) flowing across multiple locations within the West Midlands.

If you’re a people focused, experienced manager from retail, hospitality, or QSR, this is your chance to take your career from great… to glazed greatness.

Your Mission

As a Krispy Kreme Multi-Site Manager, you’ll bring energy, structure, and sparkle to every store in your patch. You’ll be the heartbeat of your teams; leading, inspiring, and empowering Shift Leaders and Team Members to deliver an unforgettable customer experience every single day.

• Lead and develop your teams by coaching and motivating them to be their best.
• Drive performance across multiple shops by owning KPIs, profit, and brand standards.
• Deliver commercial results through strong scheduling, cost control, and smart planning.
• Foster a culture where people feel valued, supported, and inspired to grow.
• Champion customer happiness by creating feel good experiences that keep guests coming back for more.
• Ensure every shop looks its best, runs safely, and lives up to the Krispy Kreme brand.

What You’ll Bring

• You’ve led multi-site or high-volume operations before; maybe in coffee, QSR, convenience, or retail and you know how to blend commercial savvy with people leadership.
• A track record of driving sales and profitability across multiple locations or a singular large operation
• A natural ability to motivate, coach, and grow high-performing teams.
• Strong organisational and analytical skills; you know your way around a P&L.
• A passion for outstanding customer experience
• You’ll bring energy, positivity, and resilience; because leading across sites means every day’s a little different.

Why You’ll Love Being a Krispy Kremer

Sweet Rewards

• Competitive salary + performance related bonus
• Pension & life assurance
• Company discounts and perks platform

Perks on Perks

• Free doughnuts while you’re working (and a box to take home for special occasions)
• Hot drinks to fuel your day
• Access to WeCare & Grocery Aid which offers a 24/7 GP service, mental health support, fitness inspiration, and financial wellbeing support for you and your family

Culture That’s Full of Flavour

At Krispy Kreme, we’re a mix of personalities from foodies, gym-goers, gamers, bookworms, and beyond. Whoever you are, you’ll find your fit here. We celebrate individuality, teamwork, and joy… because life’s too short not to smile.

Ready to Roll?

If you’re a dynamic multi-site leader who thrives on people, performance, and positivity, then this is your chance to make your mark with one of the UK’s most loved brands.

Doughnut wait…. apply today!

• Proven experience in retail management, with at least 5 years in a senior role.
• Demonstrated success in driving sales and achieving targets.
• Experience in managing and developing a retail team.
• Strong understanding of visual merchandising and store operations.
• Excellent customer service and interpersonal skills.
• Ability to analyse sales data and make informed decisions.
• Passion for fashion and brand awareness.
• Flexibility to work varied hours, including weekends and holidays.

Summary

£14.95 - £5.45 per hour  |  25 to 40 hour contract  |  30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour or work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary

£14.95 - £5.45 per hour  | 30 to 40 hour contract  |  shifts |  30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour or work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

• Manage all store operations, including sales, customer service, inventory management, and visual merchandising.
• Lead, train, and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
• Develop and implement strategies to increase store revenue and profitability.
• Monitor inventory levels, manage stock replenishment, and minimize stock discrepancies.
• Ensure the store maintains high standards of visual presentation and cleanliness.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Recruit, onboard, and conduct performance reviews for store staff.
• Manage store budgets, including labor costs and operational expenses.
• Analyze sales data and market trends to identify opportunities for growth.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

• Previous experience in a retail management or supervisory role, preferably within a fast-paced environment.
• Proven ability to drive sales and achieve financial targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service skills with a focus on building customer loyalty.
• Proficiency in inventory management and POS systems.
• Ability to work flexible hours, including weekends and evenings as required.
• A passion for the retail industry and a keen eye for visual merchandising.
• Demonstrated ability to train and develop a team.
• Familiarity with retail operations and best practices.
• Problem-solving skills and the ability to make effective decisions.

• Oversee daily store operations and ensure smooth running of the retail environment.
• Recruit, train, and manage a high-performing sales team.
• Drive sales performance and achieve store targets.
• Implement and maintain visual merchandising standards.
• Manage stock levels and conduct regular inventory counts.
• Deliver exceptional customer service and resolve customer issues promptly.
• Ensure compliance with company policies and health and safety regulations.
• Analyze sales data and reports to identify opportunities for improvement.
• Foster a positive and motivating work environment for staff.

• Previous experience as a Retail Store Manager or Assistant Store Manager.
• Proven ability to lead and motivate a sales team.
• Strong understanding of retail operations and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in sales reporting and basic financial management.
• Passion for retail and delivering outstanding customer experiences.
• Ability to work flexible hours, including weekends and evenings.