2066 Retail Roles jobs in Belmont

• Speaking with franchisee owners to carry out satisfaction surveys
• Asking the right questions to dig deeper and uncover insights
• Recording responses in spreadsheets and spotting key themes
• Delivering first-class professionalism and customer service at all times

• A confident communicator with a great telephone manner
• Strong questioning skills to get the best out of conversations
• Comfortable using Excel (or similar) to track and analyse responses
• Previous customer service or survey experience is a bonus

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Advisor

Salary: 32-38k depending on experience

Location: East London

Hours: 37.5 hours 8:30am-5:00pm Monday-Friday

Working Pattern: This role will be full time office based

What We Offer :

• A friendly and supportive work environment
• Potential monthly and yearly bonus depending on company performance

London Bridge Office Angels have a great new opportunity for a Customer Service Advisor to join a leading manufacturer in the Beauty and Wellness Market.

What You'll Do :

• Manage and process sales orders, confirmations, invoices, and purchase orders
• Provide exceptional support to customers, via phone and email
• Work to internal timelines to ensure timely order fulfilment
• Investigate and resolve customer inquiries and complaints
• Manage data and documentation
• Collaborate with various departments to ensure order accuracy and smooth processes
• Stay up-to-date with product knowledge to enhance customer service
• Other duties and as when required

What We're Looking For :

• Experience in a similar Customer Advisor role within an office environment is desirable
• Experience within a similar industry is desirable
• Confident IT skills
• Awareness of ISO Standards, health and safety and data protection
• Excellent communication skills, both written and verbal

This role is advertised by London Bridge

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• A strong customer focussed background
• Driving experience with the ability to drive all types of customer vehicles car or longwheel basedvans auto or manual
• Clean Full UK Drivers licence
• Excellent organisational skills
• Communication
• PC literate
• Passionate about customer service

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to your performance and the overall success of Solus.
• Company pension scheme with employer contributions.
• 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.
• Save money with up to 40% discount on Aviva products and other retailer discounts.
• Share in Aviva's success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer's leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

Customer Service Planner
Permanent
Based in Welwyn Garden City
Office based
40 hours per week
27-29K per annum based on experience

Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.

Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About You

Candidates will have the following:

• Social Housing and Repair and Maintenance background.
• Proven experience in scheduling/planning Disrepairs, Voids or Complex works.
• Competent in communicating with direct operatives, subcontractors and residents.
• Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
• Planning knowledge of what works can be sequenced or can be undertaken concurrently.
• Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
• Good level of written English
• Good computer skills
• Good project management skills
• Good communication skills e.g. ability to communicate with different stakeholders at different levels
• Passionate about service delivery and customer satisfaction.

Job Title: Customer service administrator
Salary: £12.91 - £13.73 per hour
Location: Cuffley, Hertfordshire
Contract: Temp - Perm
Hours: Full time 10.15 - 5.45 - 35hrs per week  
 
COMPANY PROFILE:

An Exciting Opportunity to Launch Your Office-Based Career!
Are you organised, motivated, and ready to take the next step in your career?
A fantastic opportunity has become available for a proactive and enthusiastic individual to join a growing business near Potters Bar as a Customer Service & Administration professional. This is the perfect role for someone eager to begin or develop a career within a dynamic office environment, where every day brings variety and the chance to make a real impact.
You'll be part of a supportive team, delivering exceptional service while building your skills in administration, coordination, and customer interaction.
Whether you're a recent graduate or someone looking to transition into a structured office role, this position offers a strong foundation for professional growth within a fast-paced, friendly company.
 
SKILLS REQUIRED
·Confident and professional telephone manner
·Ability to work well under pressure and able to multitask.
·Excellent verbal and written communication skills
·Strong problem-solving skills.
·Able to maintain composure in the face of unexpected events.
·Team player as well as being able to work on own initiative.
 
RESPONSIBILITIES
·Liaise with our customers, suppliers, and end users via telephone.
·Ensure the database is kept up to date.
·Ensure that calls are handled appropriately and with compassion.
·Concentrate on finding a solution for each case in a specific amount of time
·Analyse the information from the caller to ensure that our patients receive the assistance they require.
·Ensure the highest level of service is provided for all outgoing communications.
 
ADDITIONAL INFORMATION
·28 days annual leave including bank holiday
·Company pension
·Free parking on site
·Training and development
·Private health care after probation
 
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
 
 

We’re looking for a highly organised Customer Service Administrator to join our close-knit, 5-star-rated Customer Service team. This office-based role combines order administration  with hands-on customer support  — from processing orders and preparing shipping documents to liaising with carriers and assisting customers via phone, email, and chat

You’ll be the link between warehouse, operations, and the customer, making sure everything runs smoothly from order to delivery. Expect variety, autonomy, and a friendly team atmosphere.

What you’ll be doing:

• Managing daily order processing & dispatch planning
• Creating shipping documentation and coordinating collections
• Supporting customers with enquiries, returns, and complaints
• Handling branded orders and liaising with suppliers
• Providing admin support to the Head of Customer Services

What you’ll need:

• 3+ years’ experience in customer service/admin roles
• Strong attention to detail and excellent communication skills
• Confident using Microsoft Office & quick to learn new systems
• Proactive, reliable, and calm under pressure

Bonus points for:

• Experience with Brightpearl, ShipStation
• Knowledge of international shipping
• German or French language skills

You will receive:

• Friendly, down-to-earth team (no shifts, no weekends)
• Free parking, excellent transport links (5 mins from Tottenham Hale)
• 22 days holiday + Christmas shutdown + UK bank holidays
• Snacks, drinks, and a very friendly office dog

Due to the high volume of applications Recruited UK receives, we will make every effort to respond with feedback, although this is not always possible.

If you have not been contacted within 5 days, then, unfortunately, you have not been successful on this occasion, but we may keep your details on file and contact you with future opportunities

                              If you feel you match the criteria above, please apply.

Our client is seeking an experienced, proactive and approachable Customer Service Advisor  to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor  for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. 

Key responsibilities of Customer Service Advisor:

• Take responsibility for handling customer orders and enquiries in an effective and efficient manner.
• To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team’s goal of maintaining the highest quality of customer satisfaction.
• To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature.
• There will be some warehouse duties involved including working on the trade counter when required.
• Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover.
• Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction.
• Communicate enquires to the External Sales Engineers to enable maximisation of potential sales.
• Participation in the annual stock take.

Essential qualities for the role of Customer Service Advisor

• Must be well-presented, polite, helpful, proactive and motivated.
• Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes.
• As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook.
• Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties.
• Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team.

Shifts:  Monday to Friday 7:30AM – 5PM (with potential overtime).

           Nature of the role:  This Customer Service Advisor  Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks.

We look forward to hearing from you at Team CV LTD.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying