What Jobs are available for Retail Sales Assistants in Banstead?

Join Our Team as a Sales Assistant based at our onsite store at Ocado Erith

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Shifts/Hours of work:

14 hours per week

The successful candidates need to be flexible to work between 5am and 8pm Monday to Sunday

Rate of pay: £12.91 per hour, paid on a 4 weekly basis

Location: Company Shop, c/o Ocado Staff Shop, Erith

Requirements

To be successful, you will need to demonstrate:

• A can do attitude

• Dedication, commitment and enthusiasm

• Good communication skills

• A flexible attitude to work

• Excellent levels of customer service

• Ability to work as part of a team

• Initiative

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

London Full Time Sales Associate

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.

Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities include:

• Greeting clients with a friendly and professional demeanor as they enter the store
• Facilitating private client appointments
• Following up on all potential leads through client communication via email, text, and phone calls
• Working closely with sales goals to achieve monthly targets
• Collaborating with Design Department for customization requests
• Process sales using the appropriate sales channels
• Ensuring accurate sales data recording for monthly reporting purposes
• Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
• Upholding exemplary visual standards throughout the store

Who you are:

• Based in London
• Approachable and friendly team-player, ready to join our quickly growing team!
• Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency

How To Apply

Please email your resume and a cover letter to . We ask that you include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

• Provide outstanding customer service, building strong relationships with clients and understanding their needs.
• Achieve and exceed individual sales targets and contribute to team goals.
• Maintain a high level of product knowledge, including features, benefits, and styling advice.
• Assist customers with product selection, fitting, and purchases.
• Process transactions accurately using the Point of Sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Assist with visual merchandising, ensuring the store is well-presented and appealing.
• Maintain stock levels, replenish merchandise, and assist with inventory management.
• Open and close the store, ensuring security procedures are followed.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Stay updated on current fashion trends and competitor activities.
• Contribute to a positive and collaborative team environment.
• Handle stockroom organization and cleanliness.
• Participate in store meetings and training sessions.
• Ensure adherence to all company policies and procedures.

• Proven experience in a retail sales role, with a minimum of 2 years in a senior or key holder position.
• Demonstrated success in achieving sales targets.
• Excellent communication and interpersonal skills, with a passion for customer service.
• Strong product knowledge in the fashion or luxury goods sector.
• Experience with POS systems and retail operations.
• A proactive and results-oriented approach.
• Ability to work effectively in a team and independently.
• Flexibility to work retail hours, including weekends and holidays.
• A keen interest in fashion and styling.
• Good organizational skills and attention to detail.
• Ability to lift and move merchandise.
• Previous experience in high-end retail is preferred.

• Engage with clients remotely via video calls, phone, and personalized messaging to understand their style preferences and needs.
• Provide expert advice on product selection, styling, and care, reflecting the brand's heritage and craftsmanship.
• Curate personalized product recommendations and style proposals based on individual client profiles.
• Manage client appointments and follow-ups, ensuring a seamless and exceptional service experience.
• Process orders efficiently and coordinate with logistics for timely delivery.
• Build and maintain a loyal client base, fostering strong relationships through consistent and personalized communication.
• Achieve and exceed sales targets through proactive client outreach and exceptional service.
• Stay up-to-date with the latest collections, trends, and brand knowledge.
• Gather client feedback to inform product development and service improvements.
• Collaborate with the virtual sales team to share best practices and support collective goals.
• This role is entirely remote, requiring a professional home office setup and excellent digital communication skills.

• Proven experience in luxury retail sales, with a passion for fashion and exceptional clienteling skills.
• Outstanding communication, interpersonal, and presentation abilities.
• A polished and sophisticated demeanor, with a natural ability to build rapport.
• Strong sales acumen and a results-oriented mindset.
• Proficiency with virtual communication tools (e.g., Zoom, Teams) and CRM systems.
• Ability to work autonomously and manage your time effectively in a remote setting.
• A genuine interest in luxury goods and a commitment to delivering unparalleled service.
• Fluency in English is essential; additional languages are a plus.
• Ability to work flexibly to accommodate client time zones and peak selling periods.
• This role operates remotely across the UK, with no requirement to attend a physical store.

Ripple⁺ is one of the UK’s fastest-growing wellness brands.  Born from personal passion and real need, Ripple⁺ was created with one belief at its core: when rituals feel good, they stick. And when they stick, they transform.

We operate across two key categories:

• ripple⁺ inhalables:  A revolutionary approach to nicotine-free inhalation. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives.

• ripple⁺ home:  A modern home fragrance solution, including incense, reed diffusers, and upcoming scent innovations that transform spaces with clean, high-quality aromas.

ripple⁺ Brand DNA:

• Extreme Ownership: Take full responsibility for every outcome within your control.

• Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit.

• Purpose: Be here because you want to be—we are a passionate long-term-focused team.

• Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive.

The Role:

We are looking for an ambitious and strategic Head of Sales to drive our retail expansion. This is a high-impact role where you will be responsible for building and executing our retail sales strategy, forging partnerships with key retailers, and increasing our market share in the sustainable consumer goods space.

What You'll Be Doing

Retail Strategy & Expansion:

• Develop and execute a comprehensive retail sales strategy to drive brand awareness and revenue growth

• Identify and prioritize retail opportunities, from major national retailers (e.g., supermarkets, department stores) to independent and specialty stores that enhance brand visibility and reinforce Ripple⁺ as a trusted, design-led brand

• Establish and grow distributor relationships in key markets, driving long-term, profitable business agreements

• Define and implement pricing, promotions, and distribution strategies that maximize profitability and market penetration

• Operate across domestic and international markets, working with founders to define and evolve overall strategic direction

Business Development & Account Management:

• Pitch and secure listings with major UK and global retailers, negotiating strong terms and long-term agreements

• Build and maintain close relationships with distributors and retail buyers to ensure Ripple⁺ products are well-positioned and supported in-store

• Collaborate with partners on premium shelf space, planograms, and merchandising strategies that drive visibility and sales

• Manage the full sales cycle end to end, from lead generation and pitching to onboarding and long-term growth

Sales Performance & Revenue Growth:

• Own and deliver on revenue targets within the retail channel

• Monitor sell-through rates, inventory levels, and replenishment, working closely with supply chain and logistics teams

• Analyze sales performance, market trends, and competitor activity to refine and improve retail strategies

• Set and track clear KPIs, using data to inform decision-making and drive growth

Team Leadership & Cross-Functional Collaboration:

• Partner with marketing and brand teams to create retail-specific campaigns, POS materials, promotions, and activations

• Work with operations and logistics to ensure seamless fulfilment and excellent retail partner experience

What We're Looking For:

• Entrepreneurial mindset with the drive to build, move quickly, and make things happen

• Proven track record in retail sales leadership, ideally within FMCG, sustainable goods, or premium consumer products

• Strong network and relationships across the FMCG and retail landscape

• Experience in scaling retail sales from the ground up

• Strategic thinker with hands-on execution ability

• Data-driven decision-maker with strong commercial acumen

If this sounds like you, please send a cover letter with your CV

The Role

We are looking for a Retail Sales & Education Manager to join our Retail and Education team based in the greater London area. This position will be responsible for managing sites across our portfolio in the UK and Ireland to deliver an exceptional NEOM customer experience that supports business growth and commercial development across the Retail Business.

Reporting to the Senior Retail and Education Manager, this position will work alongside the wider retail and education team to develop and deliver a strategic commercial plan for a number of our Wellbeing Hubs (WBH) and Department Store Counters to deliver to target, margin, contribution, and budgets, all with sustainability in mind.

This position is responsible for ensuring our NEOM values, messaging, visual merchandising, and NEOM employee and customer experience is delivered, and expectations exceeded.

We are looking for someone based in the greater London area to allow easy commute within London and who is available to travel to our sites across the UK and Ireland. The nature of this position requires regular visits to sites, therefore someone who is comfortable travelling is a requirement of this role.

Why NEOM Wellbeing? 

At NEOM Wellbeing, we’re more than just a company we’re a movement. Our mission, We supercharge wellbeing
with 100% natural fragrances at our heart. Empowering our people, Nurturing our communities, Respecting our planet.If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and our great staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

• Proactively identify commercial risks and opportunities across our Flagship WBHs and Department Counters. Ensure KPIs and targets are met or exceeded.
• Identify, develop, and manage strategic initiatives to drive growth and profitability.
• Inspire, lead, and manage our retail teams, both remotely and through your regular presence on the shop floor in both London and Ireland.
• Identify educational opportunities and develop and deliver coaching and development plans to support the employee experience.
• Monitor and feedback competitor activity and market conditions, identifying opportunities within the NEOM customer experience.
• Empower Store and Counter Managers to take responsibility for their individual sites, giving them the confidence to make commercial decisions.
• Provide an excellent employee experience throughout the employee cycle.
• Recruit and retain the right team in the right place to deliver on commercial and strategic objectives.
• Drive the customer experience through regular feedback, reviews, and strategy meetings with Managers, creating a culture of continuous improvement.
• Support WBH Managers and Department Counter Managers in delivering eventing and outreaching initiatives.
• Ensure compliance with company policies and procedures.
• Conduct regular store visits to assess performance, provide feedback and address any issues or concerns.

Requirements

• Minimum of 5 years of experience managing retail stores.
• Prior people management experience is a requirement.
• Previous retail experience preferred, with strong understanding of the customer journey and retail environment.
• Previous beauty or cosmetics experience is desirable.
• Highly ambitious sales person who is excited to achieve and exceed sales targets.
• Hands-on leadership style, willing to work on the shop floor when required.
• High energy and relentless passion and enthusiasm for the brand.
• Confident, engaging, and authoritative communicator.
• Outstanding interpersonal skills: ability to negotiate, persuade and mediate at all levels within the organisation.
• Team player who can work cross functionally and collaborate with multiple stakeholders.
• Strong leadership skills, being able to lead a team in the strategic vision.
• Analytical thinking, possess an ability to analyse and understand information to draw conclusions.
• Decision-making, possess an ability to make logical and sound decisions based on careful consideration of alternative courses of action.
• Be flexible and able to adjust to work processes or procedures, adapt to others and work effectively and in a positive manner when under pressure or in ambiguous situations.   
• Genuine passion & enthusiasm for the brand, and beauty/wellness industry. 
• Someone who is available to travel with regular site visits across the UK and Ireland.

Benefits

• TIME TO CHILL - 25 days holiday plus bank holidays. 
• BIRTHDAY TREAT - Extra Day off on your birthday. 
• WELLBEING DAYS - take some time to recharge and reset. 
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy. 
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.  
• DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.   

Apply Now 

If you're excited to spread Good Vibes across our Wellbeing Hubs and Department Store Counters, and eager to join the team at NEOM Wellbeing, apply below. We can't wait to hear from you!

• Exceed individual sales targets and contribute to the achievement of overall store goals.
• Build and maintain a loyal client base through exceptional service, personalized communication, and follow-up.
• Develop a deep understanding of the brand's history, values, and product offerings to effectively educate clients.
• Provide expert styling advice and recommendations tailored to individual client needs and preferences.
• Handle customer inquiries, resolve issues, and ensure a seamless and positive shopping experience.
• Assist with visual merchandising and maintaining the store's luxurious presentation.
• Process sales transactions accurately and efficiently.
• Participate in team meetings, training sessions, and store events.
• Contribute to a positive and collaborative team environment.
• Uphold the brand's standards of excellence in all aspects of the role.

THE COMPANY

Hour Passion is a retail brand of the Swatch Group, the world leader in the watch industry which the opportunity to work in a demanding and dynamic environment. Specializing in the multi-brand sale of watches and jewellery, Hour Passion inspires a discerning, international clientele with innovative concepts and excellent customer service. Since 2004, the brand has established itself in the largest international airports and outlets villages in Europe and Asia, where it offers a unique shopping experience in the field of watches.

JOB DESCRIPTION

Objectives:

To provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and Boutique objectives.

Key Tasks:

Sales

• Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
• Ensure good knowledge of all functions of watches and other products.
• Provide reliable information to customers in all matters relating to sales and customer service.
• Help display merchandise as directed.
• Contribute to the store reaching its monthly, quarterly and annual sales targets.
• Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.

Security

• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
• Maintain/build a general awareness of products and security hot spots.
• Follow Company policy and procedures for opening/closing the store.
• Maintain correct processing of all deliveries.

Cash Handling/Payment Transactions

• All transactions to be handled in a responsible and secure way.
• Till functions, cashing up, payments and general duties.
• Dealing with, and handling of, cash, credits cards and international currency.

Care of the Store

• Ensure the store is kept clean and presentable at all times.
• Back of house and shop floor are both just as important.
• Health and Safety aware.
• Good Visual Merchandising standards.

Communication

• Adhere to company policies and regulations.
• Attend briefing sessions as directed by your line manager.
• Can present, and conduct, themselves in a professional manner to both customers and colleagues.
• Can deal with international customers and familiar with their customs and culture.
• Can communicate clearly to consumers and colleagues.

Product Knowledge

• Attend regular training days.
• Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
• Be able to deliver good product knowledge to our customers.

Other

• To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.

Essential

• Experience in the Retail Industry at a sales advisor level.
• Preferably from a watch/jewellery, or prestige retail background.
• Must have an understanding of luxury retail.
• Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
• Be accommodating to shifts, longer trading hours and staying late for VIP's etc.
• Have experience dealing with international customers.
• Ability to communicate in other languages including Mandarin / Arabic.

PROFILE

This is a description of the job as it is at present. It is the practice of The Swatch Group (UK) Ltd to periodically examine employees' job descriptions and to update them to ensure that they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussion between the post holder and line manager/HR Manager at your annual appraisal.

Job location

Unit 46a Nurney Road, Kildare Village

R51 R265 E QU London

Ireland

Company address

The Swatch Group Ireland

a branch of the Swatch Group (UK) Ltd.

Suite 10

14 -16 Lord Edward Street

IE-Dublin 2