392 Retail Staff jobs in City of Aberdeen
Luxury Retail Sales Associate - High-End Fashion
AB10 1AB Aberdeen, Scotland
£25000 Annually
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Job Description
Our client is seeking an experienced and highly motivated Luxury Retail Sales Associate to join their prestigious boutique in the heart of Aberdeen, Scotland, UK . This is an exceptional opportunity for an individual with a passion for high-end fashion and a commitment to delivering unparalleled customer service. You will be responsible for engaging with a discerning clientele, understanding their individual needs, and guiding them through our exclusive collection. Your role will involve developing strong client relationships, maintaining an in-depth knowledge of our product lines, and contributing to the overall success of the store.
Key Responsibilities:
Key Responsibilities:
- Greet and welcome customers in a warm and professional manner.
- Provide expert advice and styling recommendations to customers, ensuring a personalized shopping experience.
- Build and maintain lasting relationships with clients through proactive follow-up and personalized communication.
- Achieve and exceed personal sales targets and contribute to the team's overall objectives.
- Maintain a thorough knowledge of current fashion trends and the brand's heritage and collections.
- Assist with visual merchandising, ensuring the store is presented to the highest standards.
- Handle customer inquiries and resolve any issues promptly and efficiently.
- Process sales transactions accurately using the store's POS system.
- Contribute to a positive and collaborative team environment.
- Proven experience in luxury retail sales, preferably within the fashion industry.
- Exceptional interpersonal and communication skills, with the ability to engage confidently with diverse clientele.
- A strong understanding of fashion and luxury goods.
- Excellent sales and negotiation skills.
- A results-oriented approach with a track record of meeting sales targets.
- Ability to work effectively as part of a team.
- Flexibility to work varied shifts, including weekends and holidays.
- Impeccable presentation and a polished demeanor.
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0
Retail Operations Supervisor
AB10 1AR Aberdeen, Scotland
£25000 Annually
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Job Description
Our client is looking for a motivated and experienced Retail Operations Supervisor to oversee operations in their store located in Aberdeen . This role is crucial for ensuring the smooth and efficient running of the retail floor, managing inventory, leading a team of sales associates, and delivering an exceptional customer experience. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for customer service. You will be responsible for implementing sales strategies, maintaining visual merchandising standards, and ensuring operational targets are met.
Responsibilities:
Responsibilities:
- Supervise and manage daily retail operations, ensuring adherence to company policies and procedures.
- Lead, train, and motivate a team of sales associates to achieve sales targets and provide outstanding customer service.
- Manage inventory levels, including stock control, ordering, and receiving merchandise.
- Implement visual merchandising strategies to enhance product presentation and drive sales.
- Monitor sales performance, analyse key metrics, and develop action plans for improvement.
- Ensure the store environment is clean, organised, and welcoming for customers.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Conduct regular staff meetings to communicate goals, updates, and performance feedback.
- Assist in recruiting, hiring, and onboarding new retail staff.
- Manage store opening and closing procedures, including cash handling and security.
- Ensure compliance with health and safety regulations.
- Contribute to inventory management and loss prevention initiatives.
- Develop and maintain strong product knowledge to assist customers effectively.
- Foster a positive and collaborative work environment for the retail team.
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1
Retail Store Manager
AB10 1AB Aberdeen, Scotland
£30000 annum + bon
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Posted 3 days ago
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Job Description
Our client, a leading high street fashion retailer, is seeking an energetic and experienced Retail Store Manager to lead their flagship store in Aberdeen, Scotland, UK . This role requires a dynamic individual with a passion for retail, a strong ability to drive sales, and a commitment to delivering exceptional customer experiences. You will be responsible for all aspects of store operations, including staff management, visual merchandising, inventory control, and achieving sales targets. The ideal candidate will be a natural leader with excellent communication skills and a proven track record in retail management.
Responsibilities:
Responsibilities:
- Lead, motivate, and develop a high-performing store team to achieve sales and service goals.
- Drive store sales performance through effective merchandising, promotional activities, and customer engagement.
- Ensure outstanding customer service is delivered at all times, fostering customer loyalty.
- Manage store operations efficiently, including stock control, inventory management, and loss prevention.
- Implement visual merchandising standards to create an attractive and engaging store environment.
- Recruit, train, and retain top talent for the store team.
- Manage staff rotas, ensuring adequate coverage and adherence to labour budgets.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Analyse sales data and customer feedback to identify opportunities for growth and improvement.
- Proven experience as a Retail Store Manager or Assistant Manager with a strong track record of sales achievement.
- Demonstrated leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Experience in visual merchandising and inventory management.
- Ability to drive sales and achieve targets in a competitive retail environment.
- Proficiency in retail POS systems and inventory software.
- A passion for fashion and a strong understanding of retail trends.
- Flexibility to work varied hours, including weekends and evenings, as required by the business.
- Strong organizational and problem-solving abilities.
- A results-oriented approach with a commitment to excellence.
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2
Retail Operations Manager
AB11 5GG Aberdeen, Scotland
£40000 Annually
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Posted 5 days ago
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Job Description
Our client, a prominent name in the retail sector, is looking for an experienced and dynamic Retail Operations Manager to oversee their stores in the Aberdeen, Scotland, UK region. This role offers a hybrid working model, allowing for flexibility between store visits and office-based strategic planning. You will be instrumental in driving sales performance, enhancing customer experience, and ensuring operational efficiency across multiple retail locations.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize the day-to-day operations of assigned retail stores to achieve sales targets and profitability goals.
- Develop and implement strategic plans to improve store performance, customer satisfaction, and brand loyalty.
- Lead, motivate, and develop store management teams and staff to foster a high-performance culture.
- Ensure consistent adherence to company policies, procedures, and visual merchandising standards.
- Monitor inventory levels, manage stock effectively, and minimize shrinkage.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Oversee staff recruitment, training, and performance management processes.
- Manage store budgets and control operational expenses.
- Ensure a safe and secure working environment for all employees and customers.
- Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.
- Conduct regular store visits to assess performance, provide support, and identify areas for development.
- Proven experience in retail management, with a strong track record of success in driving sales and operational excellence.
- Demonstrated ability to lead and motivate teams in a retail environment.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Strong analytical and problem-solving skills with the ability to interpret sales data.
- Proficiency in retail management software and MS Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work effectively in a hybrid model, balancing store and office-based responsibilities.
- A passion for customer service and creating positive shopping experiences.
- Experience in managing multiple retail locations is highly desirable.
- Strong organizational and time-management abilities.
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3
Senior Retail Operations Manager
AB10 1AA Aberdeen, Scotland
£45000 Annually
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Job Description
Our client is a leading fashion retailer seeking a dynamic and experienced Senior Retail Operations Manager to oversee their store operations in Aberdeen, Scotland, UK . This hybrid role offers a blend of strategic planning and hands-on management, requiring regular store visits alongside remote administrative and reporting duties.
As a Senior Retail Operations Manager, you will be responsible for driving operational excellence, maximizing store profitability, ensuring exceptional customer service, and leading store teams to achieve sales targets. You will implement and maintain high standards across all operational aspects of the retail environment.
Responsibilities:
As a Senior Retail Operations Manager, you will be responsible for driving operational excellence, maximizing store profitability, ensuring exceptional customer service, and leading store teams to achieve sales targets. You will implement and maintain high standards across all operational aspects of the retail environment.
Responsibilities:
- Oversee the day-to-day operations of multiple retail stores, ensuring efficiency and adherence to company standards.
- Develop and implement operational strategies to improve store performance and customer satisfaction.
- Manage store budgets, P&L, and inventory control to maximize profitability.
- Lead, coach, and develop store management teams to foster high performance and engagement.
- Ensure all stores maintain high visual merchandising standards and brand presentation.
- Implement and monitor health, safety, and security procedures within all retail locations.
- Analyze sales data and market trends to identify opportunities for growth and operational improvement.
- Manage staffing levels, recruitment, and training initiatives for store personnel.
- Drive operational initiatives and projects across the retail network.
- Conduct regular store visits to assess performance, provide support, and ensure compliance.
- Act as a key liaison between store teams and head office operations.
- Implement best practices in customer service to enhance the overall shopping experience.
- Proven experience in a senior retail management role, with a strong understanding of store operations.
- Demonstrated success in driving sales growth and profitability.
- Excellent leadership, team building, and people management skills.
- Strong understanding of retail KPIs, financial management, and inventory control.
- Proficiency in retail management software and MS Office Suite.
- Exceptional customer service orientation and problem-solving abilities.
- Ability to work effectively in a hybrid model, balancing remote work with regular travel to stores.
- Strong communication and interpersonal skills.
- Experience in the fashion or apparel retail sector is highly desirable.
- Bachelor's degree in Business, Marketing, or a related field is a plus.
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4
Senior Retail Store Manager
AB25 1BT Aberdeen, Scotland
£35000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking an experienced and dynamic Senior Retail Store Manager to lead operations at their flagship store in the heart of Aberdeen, Scotland, UK . This is a pivotal role for an individual passionate about delivering exceptional customer experiences and driving sales performance. You will be responsible for the day-to-day management of the store, including staff supervision, inventory control, visual merchandising, and ensuring compliance with company policies and procedures.
Key responsibilities include:
The ideal candidate will possess strong leadership skills, a proven track record in retail management, and a deep understanding of customer service principles. Excellent communication and interpersonal skills are essential, along with the ability to work effectively under pressure in a fast-paced retail setting. Experience with retail management software and POS systems is also required. A degree in Business Administration or a related field is advantageous, but not essential if you have significant relevant experience. This role offers a competitive salary, performance-based bonuses, and opportunities for career advancement within a growing organisation. You will be expected to spend a significant portion of your time on the shop floor, engaging with customers and supporting your team.
Key responsibilities include:
- Leading, training, and motivating a team of retail associates to achieve sales targets and provide outstanding customer service.
- Developing and implementing strategic sales initiatives to maximise revenue and profitability.
- Managing stock levels, including ordering, receiving, and visual merchandising to create an appealing store environment.
- Handling customer enquiries, complaints, and feedback with professionalism and efficiency.
- Conducting regular performance reviews and providing constructive feedback to team members.
- Ensuring the store adheres to all health and safety regulations and maintains a clean and organised environment.
- Analysing sales data and market trends to identify opportunities for growth and improvement.
- Collaborating with the wider management team on marketing campaigns and promotional activities.
- Managing store budgets and financial reporting, ensuring profitability targets are met.
- Maintaining excellent product knowledge and staying updated on industry trends.
The ideal candidate will possess strong leadership skills, a proven track record in retail management, and a deep understanding of customer service principles. Excellent communication and interpersonal skills are essential, along with the ability to work effectively under pressure in a fast-paced retail setting. Experience with retail management software and POS systems is also required. A degree in Business Administration or a related field is advantageous, but not essential if you have significant relevant experience. This role offers a competitive salary, performance-based bonuses, and opportunities for career advancement within a growing organisation. You will be expected to spend a significant portion of your time on the shop floor, engaging with customers and supporting your team.
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5
Senior Retail Store Manager
AB10 1 Aberdeen, Scotland
£35000 Annually
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Posted 2 days ago
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Job Description
Our client, a leading national retailer, is seeking an experienced and dynamic Senior Retail Store Manager to lead their flagship store in Aberdeen, Scotland, UK . This role offers an exceptional opportunity to drive sales, manage a high-performing team, and ensure an outstanding customer experience. You will be responsible for all aspects of store operations, including visual merchandising, inventory management, staff development, and achieving sales targets. The ideal candidate possesses strong leadership skills, a passion for retail, a proven track record of success in store management, and a commitment to operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee daily store operations, ensuring smooth and efficient functioning.
- Drive sales performance and achieve store targets through effective sales strategies and team motivation.
- Manage, coach, and develop a team of retail associates and assistant managers.
- Ensure exceptional customer service standards are consistently met and exceeded.
- Implement and maintain visual merchandising standards to maximize product appeal and sales.
- Manage inventory levels, control stock loss, and oversee stocktakes.
- Recruit, train, and onboard new store staff.
- Monitor and control store expenses to ensure profitability.
- Ensure compliance with all company policies, procedures, and health and safety regulations.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Create and implement local marketing initiatives to drive footfall and customer engagement.
- Handle customer escalations and resolve issues effectively.
- Proven experience as a Retail Store Manager, with at least 5 years in a senior or management role.
- Demonstrated success in achieving sales targets and driving store profitability.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and interpersonal abilities.
- Experience with inventory management systems and point-of-sale (POS) software.
- Knowledge of visual merchandising principles.
- Ability to analyze sales data and make informed business decisions.
- Strong understanding of retail operations and best practices.
- Excellent communication and problem-solving skills.
- Passion for the retail industry and delivering exceptional customer experiences.
- Experience in managing a team of (Number) or more staff is a plus.
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Remote Retail Operations Manager
AB10 1AB Aberdeen, Scotland
£38000 Annually
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Posted 3 days ago
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Job Description
We are seeking an experienced and highly organised Remote Retail Operations Manager to join our client's growing e-commerce and brick-and-mortar retail business. Operating in a fully remote capacity, you will be instrumental in overseeing and optimizing the day-to-day operations across all retail channels. This role requires a proactive individual with a strong understanding of retail processes, inventory management, customer service, and operational efficiency, all managed from your home base.
Key Responsibilities:
Key Responsibilities:
- Oversee and streamline daily retail operations across all sales channels (online and physical stores).
- Develop and implement operational policies and procedures to enhance efficiency and customer satisfaction.
- Manage inventory levels, ensuring optimal stock availability while minimising holding costs.
- Coordinate with supply chain and logistics partners to ensure timely delivery of goods.
- Monitor sales performance metrics and identify areas for improvement.
- Develop and manage operational budgets, controlling expenses and maximising profitability.
- Oversee customer service operations, ensuring high standards of customer satisfaction.
- Implement and manage retail technology solutions, such as POS systems and inventory management software.
- Train and support retail staff (remotely where possible or via designated on-site leads) on operational procedures and best practices.
- Ensure compliance with all relevant health, safety, and retail regulations.
- Identify opportunities for process improvement and cost reduction.
- Prepare regular reports on operational performance for senior management.
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations management.
- Proven experience in managing inventory, supply chain, and customer service operations.
- Strong understanding of retail sales strategies and performance metrics.
- Proficiency in retail management software, including POS systems and inventory management tools.
- Excellent organisational, time management, and problem-solving skills.
- Strong leadership and team management abilities, with experience in remote team coordination.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- A dedicated, quiet workspace with a reliable high-speed internet connection.
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7
Operations Manager - Retail Sector
AB10 1AA Aberdeen, Scotland
£45000 Annually
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Posted 3 days ago
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Job Description
A prestigious retail organisation is seeking an experienced and dynamic Operations Manager to oversee its operations in and around Aberdeen, Scotland, UK . This critical role demands a strategic thinker with a proven ability to drive efficiency, profitability, and exceptional customer experiences across multiple retail locations. You will be responsible for managing day-to-day operations, including staff management, inventory control, sales performance, and facility maintenance. Key duties involve developing and implementing operational strategies, setting performance targets, and ensuring adherence to company policies and procedures. You will lead and motivate a team of store managers and staff, fostering a culture of excellence and continuous improvement. Budget management, cost control, and financial reporting are also significant aspects of this position. The ideal candidate will possess a strong background in retail management, with demonstrable experience in operations leadership. Excellent communication, leadership, and problem-solving skills are essential. A keen understanding of financial metrics and operational KPIs is required, along with the ability to analyse data and implement effective solutions. This is a hands-on role requiring a proactive approach and a commitment to achieving business objectives within the vibrant retail landscape of Aberdeen, Scotland, UK . Join our team and take your career to the next level.
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8
Senior Retail Merchandising Manager
AB10 1AJ Aberdeen, Scotland
£50000 Annually
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Posted 5 days ago
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Job Description
Our client, a dynamic and reputable retail brand, is seeking a highly analytical and commercially astute Senior Retail Merchandising Manager to join their team in Aberdeen, Scotland, UK . This role is integral to maximizing sales and profitability by developing and executing effective merchandising strategies across all retail channels. You will be responsible for product assortment planning, inventory management, visual merchandising, and performance analysis to ensure the right products are in the right place at the right time, captivating the target customer.
Key responsibilities include:
The ideal candidate will possess a minimum of 5 years of experience in retail merchandising, with a strong understanding of product planning, inventory management, and visual merchandising principles. Proven analytical skills and the ability to interpret complex sales data to drive strategic decisions are essential. Excellent commercial acumen, a passion for the retail industry, and strong communication and interpersonal skills are required. Experience with retail management systems and planning tools is highly desirable. This role requires a proactive individual with a keen eye for detail and a commitment to delivering exceptional retail experiences. The position is office-based, allowing for close collaboration with store teams and comprehensive oversight of merchandising operations.
Key responsibilities include:
- Developing and implementing seasonal and annual merchandising plans to achieve sales and margin targets.
- Analyzing sales data, market trends, and competitor activity to identify opportunities and inform assortment decisions.
- Managing product lifecycle from planning and allocation to in-store presentation and end-of-life strategies.
- Collaborating closely with buying, marketing, and store operations teams to ensure cohesive brand presentation and promotional execution.
- Overseeing the effective allocation and replenishment of inventory across the store network.
- Developing and implementing visual merchandising guidelines to optimize product display and store appeal.
- Conducting regular store visits to assess merchandising effectiveness and provide feedback.
- Managing relationships with suppliers and internal stakeholders to ensure smooth product flow.
- Monitoring key performance indicators (KPIs) such as sales, stock turn, sell-through, and margin, and reporting on findings.
The ideal candidate will possess a minimum of 5 years of experience in retail merchandising, with a strong understanding of product planning, inventory management, and visual merchandising principles. Proven analytical skills and the ability to interpret complex sales data to drive strategic decisions are essential. Excellent commercial acumen, a passion for the retail industry, and strong communication and interpersonal skills are required. Experience with retail management systems and planning tools is highly desirable. This role requires a proactive individual with a keen eye for detail and a commitment to delivering exceptional retail experiences. The position is office-based, allowing for close collaboration with store teams and comprehensive oversight of merchandising operations.
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