456 Retail Staff jobs in Colwyn Bay

Retail Sales Advisor

Llandudno, Wales Warren James Jewellers

Posted 8 days ago

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Job Description

part time
Retail Sales Advisor - 16hrs - Llandudno


Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.

At the forefront of our company ethos remai.
















WHJS1_UKTJ

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Retail Sales Advisor

Rhyl, Wales Warren James Jewellers

Posted 15 days ago

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Job Description

temporary
Retail Sales Advisor - 16hrs - Rhyl


Warren James is on the lookout for a Retail Sales Advisor - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About us:

At Warren James we are a company made up of real people who are passionate about what we do you are known by your name, not a number.

At the forefront of our company ethos remains a d.
















WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Retail Merchandiser

Clwyd, Wales £14 Hourly C2 Recruitment

Posted 11 days ago

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Job Description

contract, part time

Tactical Retail Merchandiser - Part Time / Temporary

13.68 per hour inclusive of holiday pay (12.21 per hour + 1.47 = 13.68 p/h holiday pay)

**8 weeks starting September**- opportunity for additional work November & December

Are you looking for part time Job in Retail during daytime hours?

We have merchandising opportunities for a long-standing major UK client to support with their footwear and accessories within the clothing department. As a Tactical Retail Merchandiser you will ensure the departments are merchandised to ensure the product range is visually attractive and easy to shop by customers.

What we are looking for:

  • Reliable and dependable people with an interest and eye for detail in retail.
  • Excellent time management controllers, who can organize and prioritize well to achieve goals efficiently and productively.
  • Hard working and energetic individuals who can manage manual handling and lifting.

Key Responsibilities:

  • Unpack, sort and tag stock from inbound deliveries and warehouse back-up.
  • Prepare the stock ready for merchandising.
  • Maintain excellent merchandising standards and ensure fixtures and working areas are always clean and tidy.
  • Ensuring stock database accuracy and carry out price changes.
  • Work with the clothing department colleagues to ensure all tasks are completed ready for trading.
  • Submit a completion report for each visit showing before and after visuals of completed areas.
  • Interacting with customers and provide service when required.
  • Ensuring Health and safety procedures are always adhered to.

Successful Candidate Essentials:

  • Complete the e-learning induction prior to attending first shift.
  • Must have access and use of a mobile device with a camera and ability to enable location services for the purposes of reporting, time and attendance tracking.
  • Ability to commit to the duration of the schedule.

What you'll get in return:

  • 12.21 per hour plus holiday accrual + 1.47 = 13.68 p/h
  • Up to 6 shifts per week between Monday to Saturday (Store dependent)
  • Depending on store, 2 to 3 hour shifts
  • Access to earnings in advance of pay day via Wagestream
  • Opportunity to further develop your career in Retail Merchandising with RAS.

This is a great opportunity to worth with a leading brand thats best in class. Apply today!

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.

C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.

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Retail Assistant

Rhyl, Wales Virgin Media O2

Posted today

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Job Description

part time

At Virgin Media O2, were not just about keeping people connected; were about making every interaction meaningful. As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

What Youll Be Doing:
  • Welcoming customers with a friendly, approachable attitude.
  • Building rapport to understand their needs and r.


WHJS1_UKTJ

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Customer Assistant - Cafe - Prestatyn Retail Park - Prestatyn, Denbighshire

LL19 9LR Denbighshire, Wales Marks & Spencer

Posted 15 days ago

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Job Description

Customer Assistant - Cafe - Prestatyn Retail Park - Prestatyn, Denbighshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Cafe Customer Assistant

All the details

Work Pattern

Monday - 13.30 - 17.30
Wednesday - 13.30 - 17.30
saturday 09:00-13:00
sunday - 11:00-15:00

Join our team at M&S as a Customer Assistant in our café, where you'll become a champion of our delightful food and drink offerings, offers, and services. We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.

You'll be a brand ambassador who’s ready to recommend and promote our delicious café menu. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· Being digitally confident is essential. You'll utilise our digital tools, such as our digital menus and in-store devices, to enhance the customer experience and ensure they get the products they want, when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive café environment, supporting and respecting your colleagues and our customers every day.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver ‘best in town’ standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well – on the shop floor and at service points
  • Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates,it’sstrategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG
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Customer Assistant - Cafe - Prestatyn Retail Park - Prestatyn, Denbighshire

LL19 9LR Denbighshire, Wales Marks & Spencer

Posted 15 days ago

Job Viewed

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Job Description

Customer Assistant - Cafe - Prestatyn Retail Park - Prestatyn, Denbighshire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Cafe Customer Assistant

All the details

Work Pattern

Tuesday -
Friday -
Saturday - 13:00-17:00
Sunday - 13:00-17:00

Join our team at M&S as a Customer Assistant in our café, where you'll become a champion of our delightful food and drink offerings, offers, and services. We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.

You'll be a brand ambassador who’s ready to recommend and promote our delicious café menu. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· Being digitally confident is essential. You'll utilise our digital tools, such as our digital menus and in-store devices, to enhance the customer experience and ensure they get the products they want, when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive café environment, supporting and respecting your colleagues and our customers every day.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver ‘best in town’ standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well – on the shop floor and at service points
  • Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates,it’sstrategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Clwyd, Wales £26500 Annually NMS Recruit Ltd

Posted 15 days ago

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Job Description

permanent
A Customer Service Advisor is required for this well established business based in Deeside,Flintshire.

You will take calls from customers, process orders, update databases and liaise with customers building long term relationships with them.

Hours of work are Monday-Friday 8.00am-5.00pm

This role offers a basic salary of 26,500 per annum plus a quarterly bonus, 22 days holiday, enhanced pension, fully funded social events, health cash plan, private health care after 2 years service and a long term training programme.

To be suitable you will have good customer service skills with excellent account management ability, have highly competent IT skills and enjoy working in a small team environment.

Email your CV today to be considered for this great role. If you do not hear from us within 10 days, please assume you have not been successful.


Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
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Customer Service Administrator

Flintshire, Wales £13 - £14 Hourly Adecco

Posted 15 days ago

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Job Description

temporary

Job Title: Administrator
Location: Holywell
Pay Rate: 13 p/hour
Contract Details: Temporary, 6-8 weeks

Hours: Monday-Friday, 8am-4pm/8.30am-4.30pm

Join a dynamic team dedicated to transforming homes into energy-efficient havens!

Responsibilities:
As our Contracts Administrator, you will play a pivotal role in ensuring our projects run smoothly and efficiently. Your key responsibilities will include:

  • Managing and processing contracts, ensuring compliance with legal and regulatory requirements.
  • Collaborating with project teams to track project progress and deliverables.
  • Assisting in the preparation of contract documents and amendments.
  • Communicating effectively with stakeholders to resolve any issues or queries.
  • Maintaining accurate records and documentation to support project execution.

What We're Looking For:
We seek an organised, detail-oriented professional with:

  • Proven experience in administration
  • Strong communication and interpersonal skills.
  • A proactive approach to problem-solving and a keen eye for detail.
  • The ability to multitask and thrive in a fast-paced environment.

Why Join Us?

  • Be part of a forward-thinking team making a real impact in the fight for energy efficiency and Net Zero homes.
  • Enjoy a vibrant workplace culture that values innovation, teamwork, and social impact.
  • Free Parking!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Customer Service Assistant, Wrexham

Clwyd, Wales Wickes

Posted today

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Job Description

Job Title: Customer Service AssistantSalary: £12.21 per hour Job Type: Part Time

The Role.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.


About you.

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.


Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  


What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:


  • If you are 21 yrs and over £2.21 phr, 18 yrs - 20 yrs 1.51 phr and under 18 yrs .47 phr.
  • Up to 00 per month gain share bonus
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave including 8 days of bank holidays


Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.


We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.


Apply now!



* Salary dependant on age.


Vacancy Reference #99700 


"Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

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Supervisor - Customer Service Team

Bangor, Wales £32000 annum Send My Bag

Posted 608 days ago

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Job Description

Permanent

This position is permanent, full time and based in our Bangor (Northern Ireland) office.

Starting salary of £32,000, moving to £4,000 after 12 months - subject to performance conditions having been met.

Annual bonus of up to 667 (paid quarterly) based on SLA/KPI achievements.

Working Hours:

Your contract will be for 37.5 hours per week, consisting of 5 x 8hr shifts including a 45 minute break.

Your shift will rotate between early, mid and late starts on a monthly basis.

e.g.

Month 1: 8am - 4pm

Month 2: 10am - 6pm

Month 3: 1pm - 9pm (October - April) / 2pm - 10pm (May - September)

Your working week will usually be Monday - Friday.

During the summer peak period one month of 10am - 6pm will be replaced by 11am - 7pm.

If the night supervisor is off, the late shift will be 3pm - 11pm.

Responsibilities:

  • Supervising the CS team, ensuring all is running smoothly with regards to task assignment, SLA / KPIs and breaks. Depending on your shift, you may also be required to assign tasks and draw up a break rota.
  • Assisting the team with questions and escalations.
  • Assisting with general CS workload as required.
  • Shared CSS tasks such as complaint handling and goodwill assessment.
  • Daily review of any tasks for which you have been appointed the CS management team key person.
  • You may from time to time be asked to assist with other duties such as the training of new recruits.

Requirements

With over 100,000 reviews averaging 4.7 / 5, we are the highest reviewed service of our kind worldwide and this has been achieved through providing the highest level of customer service.

A typical day will require you to manage team members within the office, as well as interacting with customers and courier partners via phone and emails.

This position is open for applications from those within and outside of the company. If applying from outside of the company, experience of working in a customer service management team position, or a similar position which included team management and handling customer escalations, will be required. If applying from within the company, and you do not have customer service management team experience from a prior role, applications are still welcome and instead your track record within the company, including particularly with regards to handling escalated customers will be taken into account.

As a technology-based business, our customer service team consists of less than 50 colleagues. We are a business where you will help and support our customers globally, whilst knowing everyone you work with.

Successful candidates will be able to demonstrate the following:

  • A professional yet friendly and engaging way with team members and customers.
  • The ability to construct well-written emails in good time.
  • An excellent telephone manner allowing them to speak clearly with international customers and couriers by phone.
  • The ability to think on their feet and remain calm under pressure.

GCSE Maths & English grades A - C is a minimum requirement, while A-levels grades A - C or an undergraduate degree is preferred.

Experience with PCs on a day-to-day basis is required, successful candidates will be working with our in-house software to manage active orders on the service. Training will be provided however it is important that candidates have previous experience in this area and their application should reflect this.

As part of the interview process candidates may undertake several short tests including, typing, spelling & grammar.

Equality Statement: We are an equal opportunities employer and welcome applications from all suitably qualified persons. Should you be invited for interview, if you require any reasonable adjustments please let us know at that time.

Benefits

Salary Progression

While public sector pay freezes have seen many peoples' wages stand still, over the last 4 years our Supervisor wages have risen by a massive 61%.

Health and Well being

Benenden Private Healthcare

Including;

  • 24/7 GP Helpline
  • 24/7 Mental Health Helpline
  • Medical Diagnostics
  • Medical Treatment
  • Physiotherapy
  • & much more

Please visit Benenden directly for more information.

Free Annual Eye Test

Working Environment

On site car parking with FREE electric car charging

Our new Bangor office is built and equipped for purpose; from state of the art sound dampening, to multi-point adjustable chairs and free tea & coffee only a few feet from any desk:

Team Nights Out

In recent years our team has enjoyed many good nights out including Cabaret Supper Club and VIP suites in the SSE Arena for shows such as Michael McIntyre and Kevin Bridges.

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