1175 Retail Staff jobs in Portsmouth

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and style advice to help customers make informed purchase decisions.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain visual merchandising standards and ensure the store is clean and well-organized.
• Assist with inventory management, including receiving, stocking, and cycle counts.
• Build and maintain strong customer relationships to encourage repeat business.
• Achieve individual and team sales goals.
• Handle customer inquiries and resolve any issues with a positive attitude.

• Previous retail sales experience is preferred but not essential; a passion for fashion and customer service is key.
• Excellent interpersonal and communication skills.
• A positive, energetic, and outgoing personality.
• Ability to work collaboratively in a team environment.
• Flexibility to work various shifts, including weekends and holidays.
• Basic understanding of sales principles and customer service techniques.
• A keen eye for detail and a commitment to maintaining store standards.

• Greeting customers warmly and providing assistance with product selection.
• Achieving individual and team sales targets through effective selling techniques.
• Maintaining in-depth knowledge of products and promotions to effectively answer customer queries.
• Processing customer transactions accurately and efficiently using the point-of-sale system.
• Assisting with stock management, including receiving deliveries, replenishing shelves, and conducting inventory checks.
• Ensuring the store is clean, organized, and visually appealing at all times.
• Handling customer complaints and returns with professionalism and seeking resolutions.
• Building rapport with customers to foster loyalty and repeat business.
• Collaborating with team members to achieve store goals and maintain a positive work environment.

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`e the UK s most loved bed retailer, so it s important our people feel the love as well. This role is newly created to support our growing business, ensuring we can make every customer's dreams come true.
Together we ve been maki.

WHJS1_UKTJ

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`e the UK s most loved bed retailer, so it s important our people feel the love as well.
Together we ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We re owned by the world s largest beddin.

WHJS1_UKTJ

• Engage with customers to understand their needs and recommend suitable products.
• Achieve and exceed personal sales targets through effective selling techniques.
• Assist in the training and mentoring of junior sales staff.
• Maintain stock levels, process incoming deliveries, and ensure accurate inventory management.
• Uphold store standards for visual merchandising, cleanliness, and organization.
• Handle customer inquiries, complaints, and returns efficiently and professionally.
• Operate the point-of-sale (POS) system accurately.
• Contribute to a positive and collaborative team atmosphere.
• Stay up-to-date with product knowledge and promotional activities.

• Proven experience in a retail sales environment, with at least 2 years in a senior or supervisory role.
• Excellent communication and interpersonal skills.
• Demonstrated ability to meet and exceed sales targets.
• Strong understanding of retail operations and customer service best practices.
• Ability to work effectively in a team and independently.
• Flexibility to work various shifts, including weekends and holidays, as required by the business needs in **Southampton, Hampshire, UK**.
• A positive attitude and a genuine enthusiasm for fashion and retail.
• Basic IT literacy for POS systems and stock management.

• Engage with customers remotely to understand product needs and provide tailored recommendations.
• Process online sales orders and manage customer accounts with accuracy.
• Handle customer inquiries, complaints, and returns via various communication channels (chat, email, video).
• Maintain a high level of product knowledge and stay updated on industry trends.
• Achieve and exceed individual and team sales targets.
• Contribute to team discussions and provide feedback on customer service improvements.
• Ensure all customer interactions are logged accurately in the CRM system.
• Adhere to company policies and procedures.

• Previous experience in a retail sales or customer service role, preferably in an online environment.
• Exceptional verbal and written communication skills.
• Strong sales aptitude and a results-oriented mindset.
• Proficiency in using computers, online communication tools, and CRM software.
• Ability to work independently and manage time effectively in a remote setting.
• A keen interest in retail and e-commerce.
• High school diploma or equivalent; further education or certifications are a plus.

• Provide an exceptional level of customer service, building rapport and understanding customer needs to offer personalized recommendations.
• Assist customers with product selection, fitting, and styling, ensuring a positive and memorable shopping experience.
• Achieve and exceed individual and team sales targets through effective selling techniques and product knowledge.
• Maintain visual merchandising standards to ensure the store is presented attractively and in line with brand guidelines.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.
• Assist with stock management, including receiving, unpacking, and replenishing merchandise.
• Handle customer inquiries, complaints, and returns professionally and courteously.
• Contribute to a positive and collaborative team environment, supporting colleagues and sharing best practices.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Maintain a clean and organized sales floor and stockroom.

• Previous experience in a retail sales role, preferably within the fashion or apparel sector.
• Demonstrable success in meeting and exceeding sales targets.
• Excellent interpersonal and communication skills, with the ability to engage effectively with a diverse range of customers.
• A genuine passion for fashion and an understanding of current trends.
• Strong visual merchandising skills and attention to detail.
• Proficiency in POS systems and basic computer literacy.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work various shifts, including weekends and evenings, as required by the business needs.
• Positive attitude, high energy, and a strong work ethic.

• Exceeding individual and team sales targets.
• Providing outstanding customer service and building strong customer relationships.
• Assisting customers with product selection and offering tailored solutions.
• Processing sales transactions accurately and efficiently.
• Maintaining visual merchandising standards and store presentation.
• Assisting with stocktaking and inventory management.
• Contributing to team meetings and training sessions.
• Handling customer inquiries and resolving issues promptly and professionally.
• Adhering to all company policies and procedures.