281 Retail Supervisor jobs in Lewisham
Retail Supervisor
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Angel & Rocket is a passionate childrenswear retailer. We are a small business with a fun culture and big plans! We work with many well-known partners including Next and John Lewis and have ambitious growth plans for the future. If you want to join us on the next chapter of our adventure, you’re in the right place!
We are on the lookout for a dynamic Retail Supervisor with a passion for people and fashion for our Flagship store in Westfield, White City. You will be responsible for sales performance, customer satisfaction, and support the store manager with staff training and development. You will work to foster client loyalty and expand our brand presence.
Responsibilities:
- Meeting and greeting customers in a friendly and professional manner
- Engaging with customers, offering product knowledge and styling advice
- Dressing shop window, POS
- Encouraging trust pilot reviews and data collection for marketing
- Replenishing shop floor
- Merchandising and refreshing the shopfloor layout regularly
- Motivating and developing the team
- Supporting the store manager with performance Management, setting and monitoring team and individual targets and putting incentives in place.
Must haves:
- At least 3years retail experience
- Experience managing people
- Honest and reliable with great communication skills
- Passion for people and retail
- Hardworking and driven
- Flexibility to cover holidays and absence in a small team
If this sounds like you we would love to hear from you!
Catering Retail Supervisor
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Company Description
Title: Retail supervisor
Contract: Monday to Friday
Location: Kings Cross, London
Salary: £31.2k for 40hr
We are seeking an experienced and passionate Retail Supervisor to oversee our retail operations. The ideal candidate will have a strong background in Retail Operations and a proven ability to lead a team in delivering outstanding guest experiences.
Exciting location offering brea.
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Retail Supervisor - Sloane Square
Posted 7 days ago
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Nespresso
Retail Supervisor - Sloane Square
£31,250 + Potential Bonus + Excellent Benefits
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying.
**Position Summary**
We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Sloane Square. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
_Nespresso_ is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of a Retail Supervisor.**
+ Completing shop floor observations and providing feedback to the team in line with management support.
+ Utilising customer experience and everyday coaching across the team.
+ Delivering a high standard of customer service.
+ Facilitating team training sessions.
+ Taking accountability for managing and resolving escalated complaints.
+ Monitoring and leading on internal control processes.
+ Leading on ad hoc audits.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the _Nespresso_ coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Previous supervisory shop floor experience in the retail sector.
+ A proven track record of delivering exceptional customer service.
+ A strong understanding of the retail and competitive environment in which the Nespresso business operates.
+ Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
+ Maintain and support a positive and collaborative team culture.
In return, as part of _Nestlé SA_ , we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
Retail Supervisor with barista experience
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Retail Supervisor (Barista Experience Required)
We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues.
This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supportin.
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Retail Store Supervisor - Westfield, White City
Posted 132 days ago
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The Role
We are looking for a full-time Supervisor who has a passion and flair for customer service to join our store in our Westfield, White City location 37.5 hours per week! To offer an exceptional customer experience that is welcoming, genuine and in line with our brand values.
You must be able to work well in a team and thrive on pressure. Being able to react to change in a positive but calm way and maintain your professionalism always is key. You must be available to work weekdays and weekends. Late nights may be required.
Ideally you will have a passion for retail and experience of managing a team. You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.
Why NEOM Wellbeing?
At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.
We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!
We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!
What You Will Do
- Have co-responsibility for the day to day running of a standalone store
- Drive forward sales and company objectives
- Assist the Store Manager with payroll, rotas, stocktakes, and reports
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Take full ownership of store and team in Store Managers absence
- Lead by example and support your team with daily tasks
- Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
- Organise and support in store and field events to promote NEOM as a brand whilst working with partnering businesses
- Training of current and new team members
- Proactively identifying how you can contribute to the wellbeing of our planet, our colleagues, our community, and our customers
Requirements
What we would love
- At least 1 year minimum experience in a Retail Supervisor role
- Experience in the Health & Beauty Industry
- A passion for wellbeing
- A love of customer service and to be able to translate this to inspire your colleagues
- Meticulous attention to detail
- Someone who thrives in a collaborative and supportive team
- Alignment with NEOM values with a keen interest in wellbeing
- Have the desire and capability to coach and develop your team to reach their full potential
- Be commercially driven, seeking constant brand opportunities to increase store footfall
- Meticulous attention to detail, able to maintain impeccable standards in store
- Positive energy that will inspire others
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME - take some time to recharge and reset
- NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
- DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts
Apply Now
If you’re ready to share some Good Vibes in our White City Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Retail and Catering Supervisor
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About SOAS Students Union
SOAS Students Union is a values-led, student-run charity that exists to improve the lives of students at SOAS University of London. Our Commercial Services including our shop, catering outlets, and merchandise sales support the SUs broader mission by providing essential services and generating sustainable income that is reinvested directly into student activity.
Purpose o.
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Sales and Management Graduate Scheme
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Initial Washrooms
Sales and Management Graduate Scheme - Telesales
Mitcham
8.30am-4.30pm Mon-Thurs, 8.30am-3.15pm Fri
£ bonus + structured career progression + mobile phone + tablet + company discount scheme
Initial is one of the UK's leading washrooms product and service providers, and medical waste removal and disposal service and is part of the Rentokil Initial Group, a FTSE100, global company voted Indeed's Best Place to Work in the UK 2020. Where there is a public bathroom/washroom/medical facility there's an opportunity for us to provide an amazing service
We are looking for hands-on Graduates who want to be in control of their own future, are target driven and want to be rewarded against their own performance
If you are ready to start your career with a company that will allow you to experience various aspects of our business, train you to become an industry expert and give you the chance to choose the direction you want to take, this is the career opportunity you have been looking for
What the Graduate scheme looks like:
Weeks 1-6: Initial training - you will attend our World Class Sales Academy whilst also shadowing operational and sales staff servicing our customers in a specific geographical area, servicing soap dispensers, air fresheners, sanitary and nappy units and floor mats, as well as medical customers removing hazardous and toxic waste. Your training will be encompassing and you will see all areas of the business.
Weeks 6-52: You will spend your first period in either sales support roles, including Indoor Sales, Customer Relations, Key Accounts Customer Relations and Telesales. You will spend some time in one role however we will give you exposure to as many of these roles as possible giving you a broad understanding of our customers and their needs, whilst also becoming an expert in our products and services. During this time you will also have the opportunity to complete our Intro to Sales Development Programme.
12+ months: This is a big step in the Sales and Management Graduate role. Having industry and business knowledge you will now be in a better position to decide where you want to take your career. You will play a part in any local projects in this time and you will also complete the Leadership Development Programme. During this time you will also have the chance to progress to roles such as:
Field Account Manager - you will be responsible for sales in a certain patch area
Service Team Leader - manage a team of field service colleagues
Indoor Sales/Customer Relations Team Leader - leading a team of indoor sales colleagues
Regional Account Manager - supporting our Key Account Customers
24+ Months: Once you have been with Initial for 24 months you will be well placed to apply for senior positions such as Sales Team Leader, Key Account Manager, Branch Manager and Area Central Support roles.
Requirements
Sounds Good? We're looking for Graduates who:
- Aim to beat any target set and push themselves in and out of work
- Are a determined graduate with a minimum of a 2:2 BSc/BA degree in any subject (Business related, Transport, Logistics, Supply Chain or Management disciplines preferred but not necessary)
- Have a full UK Driving licence or be working towards this
- Are hardworking and ambitious
- Are comfortable working in the field
- Want to work with people and provide excellent customer service
- Are motivated and eager to learn
- Want to work hard, be successful and have fun whilst doing so.
Benefits
What we will offer you on top of an exciting and varied career with an organisation who is Management Today's number 1 for Diversity and Inclusion 2020, and is at the forefront of Hygiene innovation;
- Structured career progression and promotion
- Mobile phone and tablet
- RI Rewards (Discounts on 3000+ retailers)
- A stable career in a FTSE100 company
Want to be part of our team of Graduates? Apply NOW and if selected, a member of our recruitment team will be in touch with more information.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
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Sales & Relationship Management - Italian Speaking
Posted 7 days ago
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As a Senior Sales and Relationship Management Representative, you will play a key role in driving the success of client relationships within Italy and other European countries. You will oversee the entire sales lifecycle, from identifying and pursuing new business opportunities to analysing data and trends, conducting lead prospecting, and managing existing client relationships to ensure satisfaction and retention.
Your expertise in effectively presenting the OSTTRA value proposition will be essential, whether introducing new services or reinforcing the benefits of existing ones. You will also negotiate commercial terms with key decision-makers to maximise revenue potential. Collaborating with an experienced sales team and product specialists, you will engage with various departments across OSTTRA to deliver tailored solutions that meet client needs and foster long-term partnerships.
**Key Accountabilities:**
+ **Drive Revenue Growth:** Execute a strategic sales plan to enhance revenue generation from both existing and new clients, ensuring alignment with overall business objectives.
+ **Market Insight:** Analyse the global competitive and regulatory landscape, understanding its implications to inform strategic decisions and client engagements.
+ **Client-Specific Strategies:** Develop and implement tailored account plans that address the unique challenges and opportunities within client segments, fostering deeper relationships and enhanced service delivery.
+ **Collaborative Strategy Development:** Partner with Sales Leadership, Business Line Heads, Product Leads, and Marketing to create and execute strategies that effectively position OSTTRA's products and services, focusing on:
+ _Expanding client acquisition and segment penetration._
+ _Increasing the diversity of asset classes and products utilised by clients._
+ _Enhancing overall and per-client transaction volumes on our platforms._
+ **_Proactive Communication:_** _Utilise the CRM system to initiate and maintain_ proactive communication across segments, ensuring seamless coordination and driving effective sales efforts.
+ **Industry Representation:** Actively represent OSTTRA at industry conferences, trade shows, and professional associations, showcasing our value proposition and expanding our network.
**Person Specification:**
+ **Proven Experience:** Demonstrated success with the financial community, showcasing a robust track record in lead generation, impactful product presentations, effective commercial negotiations, and exceeding sales targets.
+ **Financial Market Knowledge:** Deep understanding of financial market ecosystems and post-trade processes, enabling you to navigate and address client needs effectively.
+ **Client Communication Skills:** Ability to interpret and respond to client communications thoughtfully, balancing their needs with strategic sales objectives to drive results.
+ **Solution-Oriented Mindset:** Capacity to understand client workflows and requirements, positioning tailored solutions that meet their unique challenges and enhance satisfaction.
+ **Relationship Building:** Strong ability to cultivate and maintain relationships with key decision-makers, fostering trust and collaboration for long-term partnerships.
+ **Team Player with Independence:** Comfortable working both independently and as part of a collaborative team, demonstrating adaptability and initiative.
+ **Effective Prioritisation:** Skilled in self-prioritising tasks and managing shifting objectives, ensuring focus on high-impact activities.
+ **Multitasking Ability:** Proven ability to thrive in a fast-paced, dynamic environment, managing responsibilities to both internal and external stakeholders efficiently.
+ **Organisational and Analytical Skills:** Strong organisational capabilities paired with analytical skills, allowing for effective data-driven decision-making.
+ **Exceptional Communication:** Excellent oral and written communication skills, facilitating clear and persuasive interactions with clients and colleagues alike.
+ **Languages:** Fluent Italian required
**Special Job Requirements:**
+ Some travel required
**About OSTTRA**
_Candidates should note that OSTTRA is an_ _independent firm,_ _jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global_ _provides recruitment services_ _to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts._
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
Learn more at .
**What's In It For** **You?**
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
Account Director, Sales Project Management
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Account Director, Sales Project Management
£80,000-100,000 base + strong commission structure
Southwark, Hybrid
Harnham have partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive smarter business decisions.
As they continue to grow, they’re looking for a Senior Customer Success Manager to join the team and play a key role in delivering real impact for enterprise clients across industries.
The Role
As Account Director, Sales Project Management, you’ll build long-term relationships with clients, helping them extract maximum value from the platform and uncover meaningful insights that inform strategy and performance.
You’ll:
- Act as the main contact for a portfolio of enterprise clients, guiding them from onboarding through renewal.
- Translate client goals into clear research briefs and actionable recommendations.
- Present findings confidently to senior stakeholders, showcasing the commercial impact of insights.
- Collaborate closely with Product, Data and Sales teams to ensure seamless client delivery.
- Identify opportunities for account growth through upsell and cross-sell initiatives.
- Lead QBRs, roadmap sessions, and data-driven discussions with clients.
What We’re Looking For
- Experience in Customer Success CX, ideally within SaaS or CRM systems
- Sales methodologies tools such as SPIN or MEDDICC
- Skilled communicator and presenter, able to distil complex insights into clear client stories.
- Strong analytical mindset with a passion for solving problems and finding meaning in data.
- Proven ability to manage multiple enterprise relationships simultaneously.
- Commercially savvy, with a track record of driving retention and growth.
- Curious, proactive, and collaborative — someone who thrives in a fast-growing, innovative environment.
What’s on Offer
- £100,000 base + strong commission structure
- Ongoing training and development from day one
- Opportunities for rapid progression — internal promotion is encouraged
- 24 days annual leave + bank holidays
- Regular team socials and company events
- Tech Scheme & Cycle to Work benefits
- Employee wellbeing support and learning academy
If interested apply below or send your CV to
Management & Sales Trainee
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Are you ready to launch your career in management? We're offering an exciting opportunity for an ambitious individual to join our team as a Management Trainee. This is a role designed to help and prepare you for you to grow into a leadership position within our organisation.
We view this as more than a job, it’s a structured journey where you’ll rotate through key departments, gain hands-on experience, and work alongside senior leaders. If you’re proactive, driven, and eager to learn, this is the perfect environment to grow your skills, confidence and career.
Your main duties will be to rotate through our core departments such as sales, marketing, operations, and client services. Within the role you will support campaign planning and execution, as well as also developing strong cross-functional knowledge and build working relationships across teams
The ideal candidate will have excellent communication and interpersonal skills as well as also being a natural problem-solver with strong analytical thinking. Our environment is fast-paced and team-oriented, so perfect for an individual who wants to jump in at the deep end.
What’s In It For You?
- A structured training and development program with exposure to multiple departments
- Mentorship from experienced managers and ongoing performance feedback
- The opportunity to contribute to real business outcomes from day one
- A clear path into leadership positions
- A collaborative, inclusive company culture where your voice is heard
We believe in nurturing talent from within. Our management trainee role is built to challenge you, support you, and reward your efforts as you grow.