What Jobs are available for Retail in Basildon?

About R.A.D®

R.A.D® is a performance footwear company using innovation and creativity to unlock the euphoria of sport. Inspired by skateboarding and surfing, we blend cutting-edge performance with a distinctive aesthetic rooted in lifestyle subcultures.

As an underdog in a field dominated by giants, we focus on authentic, credible brand-building that challenges the status quo—step by step crafting a legacy.

Tuned For The Future.

Role Overview

The Retail Project & Operations Manager will oversee Authorised Dealer operations, merchandising projects and supply chain processes to ensure seamless delivery of R.A.D® products to customers and retail partners, in close partnership with the existing Operations team.

This is a highly cross-functional role that balances execution with hands-on management across purchasing, fulfilment, logistics and retail partner operations. You will play a key role in optimising supply chain efficiency, driving retail growth, managing product flow and supporting apparel and footwear merchandising – embedding & optimising our operational processes to support business growth.

Key Responsibilities

Retail Operations & Project Management (80%)

• Lead and coordinate retail operational projects to support business growth, setting up retail operations for new markets for R.A.D and business expansion of the Authorised Dealer network.
• Oversee the onboarding of new Authorised Dealers across Gym and Running categories, including SKU setup and system integration.
• Ensure smooth delivery of Authorised Dealer orders in partnership with the Ops team for both new and repeat orders.
• Optimise ordering processes for Authorised Dealers, including the implementation of automated B2B systems via Shopify, in partnership with the eCommerce team.
• Manage daily purchasing and inventory processes for retail partners using the NetSuite ERP system alongside Operations and Finance, including forecasting, raising purchase orders, timely invoicing and expediting deliveries where required.
• Ensure inventory and stock levels are positioned in the correct warehouse locations to support Authorised Dealer forecasts and maintain R.A.D service levels.
• Develop and track operational KPIs for retail supply chain efficiency and dealer fulfilment performance.
• Coordinate fulfilment with Operations, 3PL partners and warehouse teams for B2B orders – optimising new inventory solutions for the commercial business to enable new markets.
• Partner with the Commercial Director to build and scale 3PL and logistics infrastructure to support entry into new regional markets.
• Collaborate across Commercial, Product, and Finance teams to streamline workflows, improve processes, and deliver operational efficiencies.

Apparel Merchandising & Buying (20%)

• Manage the apparel buying cycle from order placement through to on-time delivery, including PO management, invoicing and sample tracking.
• Support demand planning and forecasting for apparel and R.A.D extra bits, feeding data into internal teams to align seasonal volumes & go live dates.
• Manage packaging, trims and greige fabric orders, ensuring accurate quantity management aligned to production schedules.
• Partner with vendors to uphold quality standards and ensure delivery to commercial targets and brand expectations.
• Maintain accurate and consistent product data across internal systems and tools.

Requirements

Skills & Experience

• 6+ years’ experience across retail operations, supply chain or merchandising roles.
• Proven track record in demand planning, purchasing and fulfilment.
• Experience managing 3PL, logistics, and retail network operations.
• Strong ERP experience - ideally NetSuite or similar systems.
• Intermediate to advanced Excel proficiency.
• Excellent organisational, time management and communication skills.
• Detail orientated, hands-on & proactive approach. Comfortable working in a fast-paced start-up environment.
• Detail-oriented with a strong sense of ownership and accountability.
• Background in consumer-facing or omnichannel retail environments.
• Eligible to work in the UK.

Benefits

• 25 days holiday plus bank holidays
• Generous personal footwear and clothing allowance
• Family & friends discount and early access to R.A.D® products
• On-site gym
• Quarterly Power of Movement allowance towards fitness pursuits

ABOUT THE ROLE

The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.

ABOUT FINISTERRE

We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic Covent Garden store.

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

KEY RESPONSIBILITIES

Customer Experience 

• Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.
• To understand and communicate our POD within our product range authentically through own experience and technical knowledge.
• Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.
• Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.
• Commercial
• Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude.
• Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.
• Contribute to the timely execution of all launches, promotions and campaigns in store.

Operations

• Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.
• Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.
• Ensure all health and safety policies are adhered to at all times.
• Maintain a high standard of housekeeping throughout the store and back of house.
• Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.
• Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.

People

• Actively participate in the team by helping others and building positive relationships throughout the store.
• Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.
• Adhere to all current policy and procedure laid out by Finisterre.
• Bring our values to life

Requirements

WHAT YOU’LL BRING TO FINISTERRE

• You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
• You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team.
• You are self-motivated. You are proactive and committed in your own personal development, education and training.
• To be willing to take on new and ad hoc tasks when required.
• Previous experience in a customer focused role.
• A strong understanding of exceptional customer service.
• Knowledge of retail operations.

Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

Benefits

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a part time, fixed term contract, based at our Covent Garden store. As a Real Living Wage employer, we’ll invest in you with a competitive hourly rate of £13.85 per hour.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• 25 days holiday per year, plus an allowance of up to 8 UK bank holidays (pro rata for pat time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering per year – we will support you in giving back to communities and causes 
• A discretionary bonus scheme, based on store performance
• A pension scheme with Nest
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• A uniform allowance to help you represent the Finisterre brand with confidence and authenticity on the shop floor
• Enhanced Family Leave policies to support you in growing your family 
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks 
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular team social and training days
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• Sea Tuesday companywide updates
• And so much more!

Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We have an exciting opportunity to hire an ambitious, passionate, and driven UK Retail Digital Marketing Manager, on a 12 month Fixed-Term Contract. We are looking for a true Digital expert!

You will create and implement impactful retail marketing activity, primarily focused online pivoting around changing customer habits and aligned with the overarching business goals. As part of your remit, you will own all retailer .com sites ensuring 5* onsite customer journey. As one of our regional brand marketing guardians, you will collaborate effectively with the wider UK teams and inspire our retail partners with your attitude to excellence, your unstoppable and imaginative creative flair and your passion for getting things done!

As our Retail Digital Marketing Manager you will

• Be the owner of the retailer marketing online across our home market pureplay accounts.
• Your role will be centred around translating Brand and Category strategies into holistic and integrated trade marketing plans that drive customer experience, traffic, retail sales results and category objectives. Execute with excellence.
• Own your results per retailer and suggest actions where needed to ensure retail sales objectives are met.
• Partner with commercial and retail operations teams to efficiently drive channels strategy and joint business plans through a marketing lens.
• Together with the Senior Retail Marketing Manager, Head of Marketing, and in partnership with Commercial, lead negotiation of trade marketing activities in line with strategy and with a focus on maximum ROI.
• Collaborate with global, insights manager and ct .com to propose recommendations for PDPs, banner assets and .com journeys to ensure best in class online experiences that set us apart from competitors.
• Work closely with the Category Marketing Team to deliver plans that drive our NPD whilst also accelerating & grow our core franchises.
• Bring thought-leadership and digital excellence to innovative and disruptive brand activity with our retail partners across the region to raise total brand awareness & create memorable brand moments, identifying best practices across the industry and opportunities to increase Charlotte Tilbury share of voice and ranking in existing retailers, with a strong lens on driving the best omnichannel customer experience.
• Support in continuing to improve processes within the UK team to ensure 'world-class’ delivery is achieved, particularly focusing on cross functional & regional collaboration.
• Contribute to accurate budget forecasting and actualisation of the regional marketing budget in line with sales targets.

Who you will work with

• You will report directly into our wonderful Senior Retail Marketing Manager UK, PP.
• Build exceptional relationships with the retailers’ buying, marketing and PR teams, to ensure the best possible collaboration and execution of marketing activity.
• Build collaborative relationships with all internal functions and key business stakeholders, across Commercial, PR, Global etc.

About you

• You have a strong, demonstrable background within Retail Marketing, gained within Beauty or Retail. You have strong experience of the Pureplay market.
• You have excellent digital & online Marketing skills!
• You are results driven, commercially minded with creative flair, you hold the consumer at the heart of everything that you do.
• You are analytical, you know how to translate results, data and Insights into actionable plans.
• You are a team player! You know how to build strong, trusted relationships. You are proactive, with a growth mindset and always willing to go the extra mile.
• You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease.
• Have a flexible and professional attitude, you are hungry to learn and welcome challenge!
• Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre South London optimises every opportunity to achieve the Centre’s Finance, Insurance (F&I) and valued added product targets. You’ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers’ vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations.

Responsibilities:

• Ensure all customers are fully qualified and offered relevant value-added products
• Engage all retail customers with finance/product presentations and record referrals accurately
• Support target setting and monitor Sales Executives’ F&I performance
• Coach sales executives on finance referrals
• Maintain accurate F&I data for forecasting and performance tracking
• Manage VWFS Finance Renewals and maintain related platforms and campaigns
• Handle customer concerns promptly, following FCA complaint procedures and Porsche standards
• Ensure compliance with PRG Sales Process, FCA documentation, and manage VWFS Connect platform

Requirements

Minimum Qualifications:

• Proven experience within a previous F&I focused automotive role
• Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO)
• Knowledge of Anti-Money Laundering (“AML”) and mitigation of AML risk in a high value retail environment
• Knowledge/ understanding of the motor industry and applicable regulatory environment
• Highly organised, able to identify gaps and opportunities in business performance
• Excellent communication and negotiation skills
• Valid driver's license

Experience / skills required (desirable):

• A track record of performing within a fast paced, customer-facing, luxury retail environment
• Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook)
• Sound understanding of industry processes
• Specialist Automotive Finance (SAF) Expert or Advanced accreditation

Benefits

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. 

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. 

In return, we offer

• OTE of £76,000 with ability to overachieve and basic salary of £40,000.
• 33 days holiday (Including BH)
• This is a full-time position working Monday to Friday 8.30am to 6.00pm (with a day off in the week) and every Saturday 9am to 5pm
• A tax efficient VW Group Vehicle
• Option of a second VW Group Vehicle at preferential leasing rates

• Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program - support and advice on issues impacting your wellbeing
• Dedicated mental health champions

Centre:
Porsche Centre South London, is located off the A20 towards Bexley. With free onsite parking and stone’s throw away from Tesco Superstore. It’s also a five-minute drive from Bannatyne Health Club and Orpington’s Retail Park.

Company

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. 

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo.  Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Join Our Team as a Sales Assistant based at our onsite store at Ocado Erith

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Shifts/Hours of work:

14 hours per week

The successful candidates need to be flexible to work between 5am and 8pm Monday to Sunday

Rate of pay: £12.91 per hour, paid on a 4 weekly basis

Location: Company Shop, c/o Ocado Staff Shop, Erith

Requirements

To be successful, you will need to demonstrate:

• A can do attitude

• Dedication, commitment and enthusiasm

• Good communication skills

• A flexible attitude to work

• Excellent levels of customer service

• Ability to work as part of a team

• Initiative

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

We have a great opportunity for a Research Manager to join Walnut’s Retail & Shopper team, working with leading retailers and global companies in manufacturing and entertainment. We’re proud of our growing mix of clients and our mission is to ensure they understand their customers, both in the UK and round the world.

Retail research involves finding out what people think of shopping experiences, either in-store or online, and how retailers can improve their brand & communications, customer experience, and how they can best come up with new ideas. It’s a fast-moving industry with a huge variety of research projects.

You’ll get to use a variety of methodologies – many of our projects are mixed-methods (quant & qual, although the team’s primary focus is quant) as well as incorporating data analytics, Behavioural Science and Neuroscience principles and practices.

We’re looking for you to have a keen interest in all things retail and exploring new ideas and techniques within this sector, plus proven experience working in Market Research in a commercial sector. You’ll have a passion to understand what makes customers ‘tick’ and what drives decision making.

You’ll also have an abundance of curiosity to deep dive into our client’s strategic issues, convert findings into impactful insight and develop and nurture our clients. 

We offer Hybrid working, which for us is a blend of working remotely and from the Winchester or London office two or three days a week. It’s all about being in the best place for you and your project teams on any given working day.

If you have a hunger to better understand people and a desire to help brands help us all, get in touch.

In this role you will get to:

• Plan and manage research projects efficiently and creatively.
• Create engaging presentations, analysing results with some reporting to clients.
• Maintain a keen interest in the retail sector, showing understanding of key trends and developments impact our retail clients.
• Be involved in pitches, proposals and business development.
• Responsibility from day one, with the opportunity to take responsibility for projects and great client exposure.
• Liaise with internal support teams, providing direction and communicating project information.
• Work closely with colleagues in our BeSci, Neuroscience and Analytics teams, and our Qual team, with opportunities to conduct intercepts, accompanied shopping trips etc.
• Get involved with training, innovation and other company initiatives and make your own mark.

Requirements

Who will you be?

• Ideally you will be an established Research Manager, with experience gained in either an agency or similar commercial Market Research environment.
• You will have proven expertise in a variety of quantitative research methodologies, online and offline; including leading projects, and making decisions on how to best design, manage and deliver research to meet a brief. 
• An understanding of qualitative research techniques (and mixed-methods research); we welcome additional qualitative research experience.
• A passion for exploring new ideas and facing challenges head on.
• A strong work ethic and able to work to deadlines, with great attention to detail and excellent project management skills, particularly in managing multiple projects.
• Excellent communication skills (both verbally and written) with solid numerical and analytical skills.
• Confidence speaking with clients and able to present findings fluently.
• Flexibility, with the ability to work autonomously as well as playing your part as a member of a high-performing team.
• A creative spark and a real desire to make data tell a story.
• Proficient in Excel, PowerPoint and Word.
• A collaborator, treating all colleagues, clients and suppliers with courtesy, honesty, politeness and sensitivity, acting as a role model and helping to foster a culture of diversity and inclusion.

Benefits

What’s in it for you?

Our people are key to our success. Human understanding is what we do, both in terms of understanding people but also understanding our people. Whether this is investing in training and development, improving staff benefits or funding a really great day out, people are the heart and soul of everything we do.

You’ll enjoy:

• Flexible hybrid working
• 25 Days’ Holiday pa
• Flexible Bank Holidays + 3 day Christmas closure.
• Additional Holiday purchase scheme.
• Contributory Pension Scheme.
• Life Assurance.
• Healthcare Cashback Plan (Incl. Employee Assistance Programme).
• Travel loan and Cycle to work and work abroad schemes.

Need a flavour of what to expect as part of our team, visit out Instagram channel @WalnutUnlimited to see what we’re up to…

Why join Walnut Unlimited?

As a Sunday Times 100 Best Companies to Work for, we help brands connect with people, by understanding people. We believe that interpreting human behaviour is as much an art as it is a science. Walnut uses market research techniques to understand what we think, how we feel and, most importantly, why.

Blending neuroscience, behavioural science and data science, we uncover the truth behind our human experiences.

We value:

• Respect – Respect for self, for each other and the work that we do.
• Spark – Demonstrate spark-y, charismatic, positive & energetic behaviour.
• Courage – Brave and bold. Prepared to stretch self and boundaries.
• Collaboration – Partnership with colleagues, suppliers and clients to achieve the best outcome.
• Evolution – Evolve with the times, market trends, staff, clients and consumers.

We are an Equal Opportunities Employer and welcome applications from all sections of the community. All candidates will be considered equally, however, unfortunately we are unable to offer sponsorship.

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

By submitting your CV, you consent to our Privacy Policy which can be seen in full at  If you would prefer us not to store your details or contact you please let us know.

Retail Promotional Rep

Greenwich 

0 hour contract - likely minimum of 3 days a week to include weekends

£11.44 per hour

We are a rapidly growing tech and driver marketplace, with an entrepreneurial ethos, focused on investing and developing cutting edge technology.

By using algorithms and utilising vans already on the road, we are able to offer our Retail Partners a way to provide an efficient and flexible delivery solution to their customers. 

If you have the drive and determination to make an impact on an expanding business, then Shift are here to deliver your next career move.

The opportunity as Retail Promotional Rep:

We're hiring a Retail Promotional Rep for our team in Greenwich to support the growth of one of our retail enterprise accounts. Your primary focus will be on promoting our Store to Home service, alongside attracting new customers and driving sales to meet our growth targets.

As a key member of the team, you'll specialise in our delivery options, processes, and pricing, empowering you to offer customers tailored Store to Home solutions. You'll proactively approach customers in strategic areas of the store, increasing awareness and generating more bookings for our Same Day and Next Day delivery options, available exclusively to customers within our Primary Market Area (PMA). Your role will ensure that customers within the PMA receive prompt and convenient delivery service.

Responsibilities included as a Retail Promotional Rep:

• Actively promote our delivery services by engaging and approaching customers within the store
• Identify interest and understand customer needs and requirements
• Demonstrate and provide information on delivery options via ipad or booking kiosk
• Supporting any customers that require assistance when completing the self service delivery booking
• Handle  customer questions and queries with a positive and professional manner
• Maintain high levels of customer satisfaction to drive repeat business
• Aid drivers with the collection of goods from the store 
• Communicate effectively with the Shift Management and Operations team
• Foster positive relationships with store employees and stakeholders to ensure smooth collaboration
• Stay updated on new services and process updates within the service 

What you need to bring to be successful as a Retail Promotional Rep:

• Experience in sales, promotions, and customer service environment 
• Comfortable engaging with customers and using open-ended questions to gauge interest
• Self-motivated with a driven and energetic personality
• A passion for excellent customer service
• Familiarity with retail operations and a focus on enhancing customer experience
• An ability to build strong rapport with customers and retail stakeholders
• A sense of humour!

If you have the drive and determination to make an impact on a growing business, apply now!

The Role

We’re looking for a bold and visionary Senior Retail Wholesale Marketing Manager to join NEOM Wellbeing in a full-time, permanent role. Reporting to the Head of Customer Activation based in our London Office. This is a fantastic opportunity for someone who thrives at the intersection of brand storytelling and commercial execution.

You’ll lead the charge in shaping and delivering NEOM’s marketing strategy and go-to-market plans across key third-party channels, including Wholesale, Etail, QVC, and Amazon partnering with iconic retailers like ULTA, John Lewis, and Boots. Your mission? To create disruptive, inspirational, and commercially powerful activations that elevate NEOM’s Wellbeing brand positioning and impact, and drive commercial ROI across every customer touchpoint.

Why NEOM Wellbeing?  

At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing
With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

• Develop and execute customer marketing strategies across Third Party Retail, Amazon, QVC and Etail to meet commercial and brand KPIs.
• Own the go-to-market process for product launches and brand campaigns, ensuring full integration and impact across NEOM's Retail/Digital partners.
• Deliver tailored marketing activations, through strategic JBPs and visual merchandising across partner channels. That are aligned to the global marketing calendar and channel specific KPIs.
• Support international expansion and strategic partnerships in the UK, EU, and US, including ULTA and other top-tier accounts.
• Collaborate cross-functionally with Brand, CRM, PR, and Commercial teams to deliver standout brand moments and shopper communications.
• Manage one direct report and build strong internal and external stakeholder relationships across key accounts, and internally with commercial team counterparts.
• Oversee channel marketing budgets and use performance insights to optimise future investment and strategy.

Requirements

• 10+ years’ experience in shopper marketing, ideally within luxury, beauty, or wellness sectors.
• Strong commercial acumen with a proven track record in translating brand campaigns into impactful retail and Etail executions.
• Deep understanding of customer journeys across wholesale, Amazon, Etail, and TV Shopping (e.g. QVC).
• Skilled in toolkit development and visual merchandising from concept to execution.
• Experience managing budgets and driving ROI across third-party partnerships.
• Excellent leadership and communication skills, with experience managing stakeholders and one direct report.
• Strategic and operational thinker, balancing creativity with commercial impact in fast-paced environments.
• Highly collaborative, with a track record of aligning internal teams, agencies, and external partners.
• Strong organisational skills and attention to detail, with the ability to influence across the business.
• Confident brand ambassador, capable of leading strategic marketing discussions and representing NEOM’s values externally.

Benefits

• TIME TO CHILL - 25 days holiday plus bank holidays 
• BIRTHDAY TREAT - Extra Day off on your birthday 
• WELLBEING DAYS - take some time to recharge and reset 
• NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy 
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.  
• DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.   

Apply Now

If you’re ready to share some Good Vibes in our Marketing department and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!