678 Retail jobs in Brent

About the role.

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success. 

About you.

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.  

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £2.86 phr, 18 yrs - 20 yrs 2.13 phr and under 18 yrs .35 phr.

• Up to 5% annual bonus and up to 00 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Apply now!

Vacancy Reference#99580

"Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

The Role.

An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe.

About you.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.

What we can offer you.

Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday.

• Up to 7.5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.

Vacancy reference #99602

"Please contact us here  if you require any adjustments within the application process.  If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

We are seeking a highly motivated and experienced individual to join the Taylor Wimpey Group Cladding team as their new Cladding Recoveries. This is a new role within the Group Cladding team, reporting to the Group Cladding Director. 

The Cladding Recoveries Director will be a senior leader within the Group Cladding team responsible for securing financial recoveries from third party suppliers, advisors and contractors involved in the provision of works and services resulting in building or fire safety defects across our legacy estate. This individual will work closely with our internal stakeholders, businesses and external advisors (e.g. architects, fire engineering experts and our panel law firms) to implement our recovery strategy and priorities.

There is an opportunity for the successful candidate to put forward proposals and recommendations in relation to our cladding recovery strategy which we will consider as part of our commitment to ensure we are as effective and efficient as possible in securing successful recovery claim outcomes. 

Primary Responsibilities

• Lead Recovery Efforts: lead our recovery efforts in respect of building safety and cladding matters, including identifying responsible parties who may be viable recovery targets and pursuing recoveries with the support of external experts, legal advisors and the Taylor Wimpey in-house legal team.
• Stakeholder Engagement: Engage with colleagues across Taylor Wimpey in Business Units, Group Functions and within the cladding team to ensure that we are appropriately identifying and obtaining necessary evidence and information in support of our recovery claims.
• Collation and Maintenance of Evidence: Oversee and maintain appropriate processes and controls to ensure evidence of defects is obtained in an appropriate manner to support potential recovery opportunities.
• Recovery Management: track and progress recoveries on a regular basis to ensure claims are being appropriately prioritised and actions completed in support of claims.
• Stakeholder Communication: Communicate effectively with internal and external stakeholders to ensure priorities are understood and timescales for actions are clear.
• Continuous Improvement: Develop and implement strategies to improve the recovery process and prevent future defects in consultation with the legal team and external advisors.
• Leadership: Whilst this is a new role, we envisage further roles being recruited into this team, lead by the successful candidate. As such, you will be required to ensure an effective team structure, resourcing and skill set is in place to pursue recovery opportunities successfully and to motivate the team accordingly. 

Experience, Qualifications, Technical Requirements

Experience: 

• Working knowledge and experience of disputes and the key evidence and robust information needed to support a claim to ensure a successful outcome
• Prior experience in senior technical, commercial, or recovery roles, with some experience of cladding or building safety related matters.
• Prior experience of successful line management responsibility of one or more direct reports.

Skills:

• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to manage multiple recovery efforts simultaneously.
• Ability to work and deliver against deadlines and targets in a high-profile area of work.
• Working knowledge of claims and disputes, arbitration, adjudications or similar in the construction context. 
• Solid commercial awareness of building safety developments and the construction sector.
• Proficiency in Microsoft 365 software.
• Ability to take initiative and drive recovery efforts forward.
• Collaborative approach to working with colleagues and stakeholders.
• Ability to handle challenging situations and maintain a positive attitude

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

To lead the operational performance for the division, ensuring that short and long term targets are achieved whilst maintaining a strong, disciplined approach to cost management and financial performance.  Actively contribute to, and ensure delivery, of the agreed TW Business Strategy by providing leadership, strategic insight, thought and challenge, directional guidance and support to the Business Unit Management Teams. 
 
Actively seek new business opportunities which complement and enhance the business strategy and drive confidence in our investors.  Keep ahead of market changes and ensure business operations meet with corporate governance requirements by influencing, monitoring, assessing land risk. 
 
Drive a continuous improvement, customer centric agenda, challenging the status quo and proactively identifying operational enhancements. Represent the division as a member of the Group Management Team, effectively sharing best practices, challenging and collaborating with peers.  In addition, as a member of the Group Management Team has responsibility for ensuring overall delivery against the TW Business Strategy.  
 
Ensure that the division is bought into and clear about the company’s values, purpose, and objectives. Build sustainable performance of the division by raising the bar in people capability and ensuring that the quality of talent and succession within the division is able to deliver the future requirements of the business.  

Primary Responsibilities

Business Performance & Growth 
•    Effectively manage the division to achieve the financial and non-financial targets agreed; ensuring decisions are taken in the best interest of the group with regard to other key stakeholders .  
•    In addition, responsibility as a GMT (General Management Team) member to ensure successful delivery of the overall TW business strategy, whilst developing and sharing an independent perspective to influence future direction.   
•    Build a sustainable high quality land bank, balancing risk, margin, and volume in line with the strategic vision.  
•    Actively contribute to the shaping  and operational delivery of the agreed TW Business strategy through meaningful actions.  
•    As required, represent TW on appropriate industry forums, summits and working parties acting as an ambassador and role model for the business.  
•    Critically assess and approve land purchase exercises in the best interest of TW's current and strategic goals. 
•    Work in collaboration with and proactively support the interface between Strategic Land and the Business Units, ensuring that quality strategic land opportunities are progressed into the Business Unit short term land bank to meet their targets. 
•    Provide strong, challenging, and inspiring leadership across the division and TW Group, role modelling our values.  
 
Operational Excellence 
•    Drive a culture of continuous improvement and innovation across the division ensuring practises and processes are regularly reviewed and enhanced.  
•    Support the adoption and embedding of strong companywide processes within Business Units to support business consistency, cost management and efficiency. 
•    Build the reputation of TW by ensuring corporate governance is maintained within all aspects of the business operation, including without exception, all current and new H&S standards so that all our employees, contractors and customers always remain safe.  
•    Supported by group Heads of Function, deliver consistent operational delivery and standardised working practices to create a platform for disciplined cost management.  
•    Maintain a close working relationship across the division by regularly undertaking site visits.  
•    Supported by group heads of function, ensure awareness of and influence (where appropriate) political, industry related and environmental developments which may impact TW. 
•    Where requested, undertake a UK wide functional sponsorship role, driving forward the sharing of best practice and continuous improvement ethos. 
•    Assess, monitor and minimise any identified and potential risks across the Division working with the BU Management Teams as part of the Risk Management cycle. 
Customer Delivery 
•    Drive a customer focused culture across the division by driving sustainable improvements and sharing best practises because of customer feedback and insight.  
•    Unwavering delivery of the customer services initiatives and inquisitiveness to work through change management principles required to embed this initiative. 

Experience, Qualifications, Technical Requirements

• Extensive experience as a Managing Director of at least one large, high performing business.
• Demonstrates a breadth of Industry knowledge, with significant proven success in land acquisition and planning.
• Strong understanding of a further operational function e.g. finance, sales etc. with broad understanding in the remaining areas. 
• Possesses detailed knowledge of the variety of products delivered across the division 
•  Business related degree,  
• MBA preferable. 
•  Strong experience in inspiring and leading a multi disciplined, geographically split team.  
•  Has a proven track revised of leading and driving successful business change  
•  Excellent commercial and financial/cost management skills. 

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Summary

All the details

Café Customer Assistant - Hospitality - Stevenage Retail Park

Join our team at M&S as a Customer Assistant in our Café, where you'll become a champion of our delightful food and drink offerings, offers, and services. We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.

You'll be a brand ambassador who’s ready to recommend and promote our delicious café menu. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· Being digitally confident is essential. You'll utilise our digital tools, such as our digital menus and in-store devices, to enhance the customer experience and ensure they get the products they want, when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive café environment, supporting and respecting your colleagues and our customers every day.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Working Pattern
Sunday 10:00-16:00
Tuesday 10:00-16:00
Friday 10:00-16:00
Saturday 10:00-16:00


Job Description:
Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Summary

All the details

Café Customer Assistant - Hospitality - Stevenage Retail Park

Join our team at M&S as a Customer Assistant in our Café, where you'll become a champion of our delightful food and drink offerings, offers, and services. We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.

You'll be a brand ambassador who’s ready to recommend and promote our delicious café menu. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· Being digitally confident is essential. You'll utilise our digital tools, such as our digital menus and in-store devices, to enhance the customer experience and ensure they get the products they want, when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait while maintaining high standards in food safety and hygiene consistently. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive café environment, supporting and respecting your colleagues and our customers every day.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Working Pattern
Wednesday 10:00-16:00
Thursday 10:00-16:00
Friday 10:00-16:00
Saturday 10:00-16:00


Job Description:
Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Summary

All the details

Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park

Join our team at M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.

You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait and enjoy every experience in our store. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.


Working Pattern:
Sunday 08:15-17:00
Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Summary

All the details

Customer Assistant - Fashion, Home & Beauty - Stevenage Retail Park

Join our team at M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service. We're looking for passionate and fashion-forward individuals who are excited to dress the nation.

You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· At M&S, our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

· Efficiency and effectiveness are key aspects of your role ensuring that our customers don’t wait and enjoy every experience in our store. You’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.


Working Pattern:
Wednesday 16:30-20:30
Thursday 16:30-20:30
Friday 16:30-20:30
Saturday 16:30-20:30


Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.