Customer and Trading Manager - Nightshift
Posted 8 days ago
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Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so were ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a 4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Remote E-commerce Operations Manager
Posted today
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Key responsibilities include:
- Managing all aspects of the online store, including product listings, inventory management, and order fulfillment.
- Optimizing website performance, user experience, and conversion rates.
- Developing and implementing strategies to enhance customer satisfaction and retention.
- Coordinating with logistics partners to ensure timely and efficient shipping.
- Analyzing sales data and key performance indicators to identify trends and areas for improvement.
- Managing the customer service team and ensuring prompt resolution of inquiries and issues.
- Collaborating with marketing teams to align operational activities with promotional campaigns.
The ideal candidate will have a proven track record in e-commerce management, with a deep understanding of online retail best practices. You should possess strong analytical skills, excellent communication abilities, and a customer-centric mindset. Experience with e-commerce platforms (e.g., Shopify, Magento) and CRM systems is essential. Proficiency in data analysis tools and a passion for the retail sector are highly valued. This remote role requires excellent organizational skills and the ability to work independently and as part of a distributed team.
Retail Operations Manager (Multi-Store)
Posted today
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Key responsibilities include developing and executing operational plans, setting sales targets, and monitoring key performance indicators (KPIs) across all stores. You will be involved in inventory management, visual merchandising standards, and ensuring compliance with health and safety regulations. This role requires a strong analytical ability to identify trends, opportunities, and challenges within the retail landscape. You will also play a key role in staff development, including training, coaching, and performance management of store teams, fostering a positive and productive work environment. Experience with retail management software, POS systems, and sales forecasting tools is essential. The ideal candidate will be an excellent communicator, capable of motivating teams and building strong relationships with stakeholders. A passion for retail and a customer-centric approach are paramount. This is a significant opportunity for a seasoned retail professional to drive significant impact across multiple locations in a remote capacity.
Responsibilities:
- Oversee and manage the day-to-day operations of multiple retail stores.
- Develop and implement operational strategies to maximize sales and profitability.
- Ensure consistent execution of visual merchandising and brand standards.
- Monitor and analyze store performance metrics, identifying areas for improvement.
- Manage inventory levels, stock control, and loss prevention initiatives.
- Lead, mentor, and develop store management teams and staff.
- Ensure compliance with health, safety, and employment regulations.
- Drive exceptional customer service standards across all retail locations.
- Collaborate with marketing and merchandising teams on promotional activities.
- Manage operational budgets and control expenses effectively.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Significant experience (7+ years) in retail management, with a proven track record in multi-store operations.
- Demonstrated ability to drive sales, improve operational efficiency, and enhance customer satisfaction.
- Strong understanding of retail KPIs, inventory management, and visual merchandising.
- Excellent leadership, team management, and communication skills.
- Proficiency in retail management software and POS systems.
- Ability to analyze data and develop strategic action plans.
E-commerce Marketing Manager - Growth Strategies
Posted today
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E-commerce Growth Manager
Posted today
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Job Description
As the E-commerce Growth Manager, you will be responsible for developing and implementing strategies to increase website traffic, conversion rates, and average order value. Your core focus will be on optimizing the entire customer journey, from initial acquisition through to post-purchase engagement. This will involve a deep dive into analytics to understand customer behavior, identifying key growth levers, and executing targeted campaigns across various digital channels.
Key responsibilities include managing and optimizing paid advertising campaigns (PPC, social media advertising), implementing SEO best practices to improve organic search visibility, and developing effective email marketing and customer loyalty programs. You will also oversee A/B testing initiatives for website improvements, analyze sales data and customer feedback to identify opportunities, and collaborate with the product and content teams to ensure a seamless brand experience. Experience with e-commerce platforms (e.g., Shopify, Magento) and CRM systems is vital.
The ideal candidate will have a Bachelor's degree in Marketing, Business, or a related field, with at least 4-6 years of experience in e-commerce growth, digital marketing, or a similar role. A proven track record of successfully driving online sales growth and a strong understanding of e-commerce metrics and analytics are essential. You should possess excellent analytical, problem-solving, and strategic thinking skills. Proficiency in Google Analytics, SEO tools, email marketing platforms, and social media advertising is required. Strong communication and project management skills, coupled with the ability to thrive in a remote, fast-paced environment, are critical for success.
This position is 100% remote, allowing you to work from anywhere in the UK. If you are a results-driven e-commerce professional with a passion for innovation and a desire to make a significant impact on business growth, we encourage you to apply. Join our client's dynamic team and help shape the future of online retail.
Retail Store Manager - Fashion & Apparel
Posted today
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Key Responsibilities:
- Lead, motivate, and develop the store team to achieve sales targets and provide outstanding customer service.
- Manage daily store operations, ensuring efficiency and adherence to company policies and procedures.
- Drive store performance by implementing effective sales strategies and promotions.
- Oversee inventory management, including stock control, visual merchandising, and loss prevention.
- Ensure the store environment is appealing, well-organized, and meets brand standards.
- Recruit, train, and onboard new sales associates, fostering a positive and high-performing team culture.
- Handle customer inquiries, feedback, and complaints professionally and efficiently.
- Monitor key performance indicators (KPIs) such as sales, conversion rates, and customer satisfaction.
- Manage store expenses and ensure profitability.
- Maintain visual merchandising standards and ensure product presentation is consistently high.
- Adhere to all health and safety regulations within the store.
- Proven experience as a Retail Store Manager or Assistant Store Manager in fashion or apparel.
- Demonstrated ability to drive sales and achieve targets.
- Strong leadership, coaching, and team-building skills.
- Excellent customer service and interpersonal skills.
- Experience with inventory management and visual merchandising.
- Knowledge of retail operations and POS systems.
- A passion for fashion and an understanding of current trends.
- Strong organizational and time-management abilities.
- Ability to work flexible hours, including weekends and holidays.
Senior E-commerce & Social Media Manager
Posted today
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Responsibilities:
- Develop and execute integrated e-commerce and social media strategies.
- Manage and optimize the company's e-commerce website for user experience and conversion.
- Oversee product catalog management, including descriptions, imagery, and pricing.
- Plan and implement online marketing campaigns and promotions to drive sales.
- Develop and execute social media content calendars and engagement strategies.
- Manage all social media platforms, including content creation, scheduling, and monitoring.
- Run targeted social media advertising campaigns to increase brand awareness and drive traffic.
- Analyze e-commerce sales data, website traffic, and social media performance metrics.
- Identify opportunities for growth and implement strategies to improve online sales and customer engagement.
- Collaborate with marketing, creative, and IT teams to ensure seamless online operations.
- Stay up-to-date with the latest trends in e-commerce, social media, and digital marketing.
- Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field.
- Minimum of 5 years of experience in e-commerce management and social media marketing.
- Proven experience in managing and growing successful e-commerce platforms.
- Demonstrated expertise in social media strategy, content creation, and community management.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and CMS.
- Strong understanding of SEO, SEM, and digital advertising principles.
- Excellent analytical skills with experience in Google Analytics and social media analytics tools.
- Creative thinking and ability to develop engaging content.
- Strong communication, project management, and organizational skills.
- Experience in a hybrid work setting is a plus.
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Logistics Operations Manager - E-commerce Fulfillment
Posted today
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Responsibilities:
- Manage all aspects of warehouse operations, including receiving, order picking, packing, shipping, and returns.
- Oversee and lead a team of warehouse associates, providing training, guidance, and performance management.
- Develop and implement efficient operational processes and procedures to maximise productivity and minimise errors.
- Monitor key performance indicators (KPIs) such as order accuracy, on-time shipping, inventory turnover, and labour costs.
- Ensure the efficient management of inventory, including cycle counting and stock takes.
- Maintain a safe and organised working environment, adhering to all health and safety regulations.
- Manage relationships with third-party logistics providers and carriers.
- Utilise warehouse management systems (WMS) and other logistics software to track and manage operations.
- Plan and manage staffing levels to meet operational demands.
- Implement strategies to improve operational efficiency and reduce costs.
- Troubleshoot and resolve operational issues as they arise.
- Collaborate with other departments, such as customer service and procurement, to ensure seamless operations.
- Conduct regular team meetings to communicate goals, provide updates, and address concerns.
- Ensure compliance with all company policies and procedures.
- Investigate and resolve discrepancies in inventory or orders.
- Manage the upkeep and maintenance of warehouse equipment and facilities.
- Develop and implement continuous improvement initiatives.
- Report on operational performance to senior management.
- Contribute to the strategic planning of logistics and supply chain operations.
- Ensure timely and cost-effective delivery of goods to customers.
- Proven experience in logistics and warehouse management, preferably within an e-commerce environment.
- Strong understanding of supply chain and inventory management principles.
- Experience managing teams and supervising warehouse staff.
- Proficiency with Warehouse Management Systems (WMS) and other logistics software.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Knowledge of health and safety regulations in a warehouse setting.
- Ability to work under pressure and manage multiple priorities.
- Familiarity with e-commerce fulfillment processes.
- A degree in Logistics, Supply Chain Management, Business Administration, or a related field is advantageous.
- Experience with process improvement methodologies (e.g., Lean) is a plus.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to adapt to changing business needs and operational demands.
E-commerce Marketing Manager
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Senior E-commerce Social Media Manager
Posted today
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