Head of Retail Franchise Operations - Full Time - Birmingham
Posted today
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Job Description
Levy creates legendary food and hospitality experiences at some of the UK’s most iconic venues. Backed by powerful partnerships with places like Wimbledon, Twickenham, and now NEC Birmingham, we’re looking for a Head of Retail Franchise Operations to drive excellence and growth across franchise retail outlets in this exciting new partnership.
We’re on a mission to elevate the food & beverage experience across NEC, ICC, Vox, Utilita Arena Birmingham, bp pulse LIVE, and regional partner venues. As part of our exciting new long-term partnership, we’re hiring a Head of Retail Franchise Operations to lead our franchise retail outlets to operational excellence, financial success, and unrivalled guest experiences.
What You’ll Do
- Own full P&L responsibility for all branded retail units across NEC venues.
- Drive profitability through labour, margin, stock & waste management, and pricing.
- Manage key franchise partner relationships, ensuring brand compliance and delivering through audits and training.
- Lead, inspire, and grow a high-performing, multi-brand management team.
- Champion outstanding guest experiences aligned with each franchise’s identity and Levy’s core values.
- Collaborate closely with NEC stakeholders, franchise teams, and Levy leadership to deliver seamless operations at scale.
What We’re Looking For
- Proven operational leadership managing multi-site franchise retail or QSR with P&L accountability.
- Strong commercial acumen, skilled in driving profitability and managing budgets.
- Experience managing franchise relationships, brand compliance, and audits.
- A natural leader who builds engaged, high-performing teams while embedding brand and Levy culture.
- Confident communicator, comfortable influencing senior leaders and partners.
- Data-driven decision-maker with strong operational and compliance knowledge.
What you’ll get in return:
- Competitive salary with bonus & company benefits
- 27 days holiday + bank holidays
- Company pension scheme
- Healthcare benefits including dental, optical, therapy treatments & free annual healthcare checks.
- Exclusive Benefits & Wellbeing site which includes discounts such as Vodafone discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, travel, shopping and more.
- Holiday purchase scheme
- On-going training & development through our career pathway programmes.
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
- Employee Assistance Programme
- Competitive and supportive family benefits including 2 days additional leave, following return from Maternity leave during first year back and the day off for your baby's first birthday
Why Levy?
- Work with a globally recognised industry leader at iconic venues across sport, entertainment, and events venues.
- Join a team passionate about sustainability, wellbeing, diversity, and inclusion, committed to paying all team members the Real Living Wage.
- Play a pivotal role in a major venue partnership that’s set to transform the guest experience in Birmingham and beyond.
Work From Home in Royal Leamington Spa, Warwickshire, England - £500 - £3000+ per month, Full tim...
Posted 11 days ago
Job Viewed
Job Description
Home Based Opportunity with a leading UK Company UTILITY WAREHOUSE est. 2002
Part of the Telecom Plus group
- Utilities are constantly rising.
- Save money on essential services.
- Help others save money and get paid.
Gas - Electricity - Broadband - Mobile & Insurance
This is a Self Employed Opportunity
- Work around your existing job
- And fit around family commitments
- Potential earnings from £500-£000 pcm
- Unlimited income potential for team builders
- Free ongoing training is provided
Initial nominal refundale fee of 0 is required
Earnings are dependant upon the effort and time you put in.
This is an opportunity to build for your financial security.
To apply, you MUST be permitted to work in the UK,
Minimum age 21 and not on a student VISA
This is NOT a warehouse Job
To find out more click APPLY NOW
A company representative will call to explain and answer your questions with no obligation interested then click apply now.
Luxury Retail Manager
Posted today
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Job Description
Amazing opportunity in sales - a Luxury Retail Sales Manager / Art Gallery Manager is required for this stunning contemporary Art Gallery.
You do not necessarily need an Art background but a desire to sell a prestigious luxury retail product is essential (product training will be provided). A strong appreciation of art is obviously preferred.
The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach.
You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission.
As the Gallery Retail Sales Manager, as well as reacting to the clients who enter the gallery, you will also proactively do outreach & make daily calls to promote the gallery - this is key to help increase the footfall & generate more sales. Luxury retail can generate lower footfall so the gallery pride themselves on account managing clients over the phone & email, making daily client list calls & generating prospective business through a self-starting approach.
This is a sales driven Management role where you will work on the floor servicing clients, as well as the management of the gallery.
Weekends are the busiest time of the week so you must be definitely flexible to work a lot of them, although it’s a 5 day week
The ability to drive is preferred as they also do home consultations as an extra service to clients.
The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings - if you are shortlisted, please do not hesitate to ask for further details & explanation.
Please APPLY NOW now!
PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.
Keywords: art / art sales / sales executive / sales assistant / sales consultant / art consultant / contemporary gallery / contemporary art / luxury retail / retail sales / luxury retail sales / art gallery / art gallery sales / art sales consultant / sales / art consultant / luxury sales / premium / gallery manager / art sales manager / art gallery manager / luxury sales manager / sales manager / assistant manager / retail management / retail manager / store manager / store management / business development
Retail Security Officer
Posted 2 days ago
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Job Description
Position: Retail Security Officer
Location: Birmingham
Pay Rate: £12.21-£13.11 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
- To lawfully deter potential troublemakers on site
- To observe and report incidents using the correct reporting systems
- To carry out all duties assigned by the client or manager to whom you are responsible
- To ensure site knowledge is kept up to date and developments at local level are identified
- To understand and implement any Fire and Safety evacuation procedures
- To assist, if required by the Client, with staff and contractor searches
- To ensure that the Security base is always maintained in a clean and tidy condition
- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: (T19)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Branch Supervisor/ Assistant Store Manager
Posted 3 days ago
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Job Description
Location: Coventry
Are you a driven and experienced Supervisor / Team Leader ready to take the next step in your career? We have a fantastic opportunity for a Branch Supervisor to join a leading distributor of products for the trade industry. If you thrive in a fast-paced environment and are passionate about delivering exceptional service, this could be the perfect role for you!
What You'll Do:
Lead branch operations: Support the Branch Manager in running the branch efficiently and providing leadership to the team.
Build strong customer relationships: Understand customer needs and ensure repeat business by delivering outstanding service.
Drive sales: Collaborate on the Sales Plan and take initiative to increase sales, ensuring all opportunities are maximised.
Promote a safe work environment: Ensure all health and safety regulations are adhered to, creating a safe space for both staff and customers.
What We're Looking For:
Proven supervisory experience: Ideally in a trade, distribution, or retail environment.
Customer-focused: Skilled at building and maintaining relationships with both customers and suppliers.
Organisational skills: Able to ensure daily operations run smoothly and safely.
Sales-driven: Strong commercial awareness and a proactive approach to driving branch sales.
Leadership skills: Confident in managing a team and effectively resolving issues.
Adaptability: Flexible, hard-working, and reliable with a commitment to excellence.
Why Join Us?
Career progression: This role offers fantastic career growth with unrivalled progression opportunities.
Dynamic work environment: Join a thriving branch where every day brings new challenges and opportunities to make an impact.
Benefits
Annual bonus scheme
Quarterly incentive scheme
Great, structured career progression
Full comprehensive training
One in three Sat AM only at weekend paid extra as overtime
Generous pension
Staff discount
If you're ready to step into a key leadership role and help drive the success of a top trade distributor, we want to hear from you! Apply now and take your career to the next level!
Mandeville is acting as an Employment Agency in relation to this vacancy.
Senior / Qualified Building Surveyor - Retail Projects
Posted 4 days ago
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Job Description
We’re now looking for a Qualified or Senior Building Surveyor with proven retail property experience to join our team. This is a high-impact, client-facing role offering responsibility, autonomy, and progression, perfect for someone ready to lead major projects and grow with an ambitious business.
The Role
- Manage large-scale retail projects from inception to completion across the UK
- Act as the primary contact for major national and international retail clients
- Deliver expert surveying services including project management, TDDs, dilapidations, feasibility studies, and contract administration
- Lead internal teams and mentor junior surveyors where appropriate
- Contribute to strategic growth within the retail sector
- MRICS qualified (or equivalent senior experience)
- Demonstrable experience managing surveying projects within the retail or commercial property sector
- Strong client-facing communication skills with a commercial mindset
- Organised, proactive, and confident managing multiple projects
- Comfortable working in a fast-paced, growth-oriented environment
- Prestige clients – Work with some of the biggest and most exciting retail brands globally
- Accelerated progression – Clear path to senior leadership roles as the business expands
- Modern culture – Collaborative, flexible, and forward-thinking working environment
- Top-tier package – Competitive base salary, bonus, car allowance, pension, and more
- Make your mark – Be part of a consultancy where your ideas, expertise, and ambition will shape the future
Apply now to join a consultancy where ambition meets opportunity.
Stores Envoy Wolverhampton
Posted 5 days ago
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Job Description
Are you computer literate? Have you got experience working within a warehouse environment? Are you looking for a temp to perm opportunity? If this sounds like you, please take a look at the details for our new warehouse roles in Wolverhampton and get in touch!
Adecco are currently recruiting for opportunities to join a large successful organisation as a Stores Envoy with immediate start
Some of your roles and responsibilities within this position will be:
Your main responsibility will be the picking and packing of goods in line with customer orders to ensure timeframes are met.
- Tidy up current stock to ensure everything is within the correct location
- Labelling of goods
- Liaise directly with customers receiving orders and confirm delivery of goods
- Updating supply records on SAP accordingly
- Record all communications with stores staff
- Amend stock on the system to reflect inventory levels
We are preferably seeking candidates with:
- SAP Experience ideal but not essential
- Strong IT skills (specifically within Outlook, Word and Excel)
- Good team player
- Excellent eye for detail
This role will be based on site in Wolverhampton (Coven)
Working Hours: 8am - 5pm Monday - Friday (40 hour week with 30 mins unpaid lunch break)
Start date: ASAP
Salary: 12.25 per hour
**This could be a temp-perm position with long term opportunities for the right candidates**
If you require further information on this role please contact Sally on (phone number removed)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Missing Returns Officer
Posted 5 days ago
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Job Description
Join Us as a Missing Returns Officer!
Are you passionate about making a difference in the lives of children and young people? Do you have the skills and experience to help ensure their safety and well-being? If so, our client is looking for a dedicated Missing Returns Officer to join their team in Wolverhampton!
Position Details:
- Contract Type: Temporary
- Hourly Rate: 18.26 PAYE
- Hours: 37 hours per week
- Location: Wolverhampton
What You'll Do:
As a Missing Returns Officer, you will play a crucial role in ensuring a coordinated response to missing children in the city. Your responsibilities will include:
- Conducting missing return interviews and exploitation screening tools with young people, adhering to statutory guidance.
- Providing specialist advice and guidance to practitioners regarding vulnerable young people who go missing.
- Collaborating effectively with key agencies to monitor and support at-risk youth.
- Assessing risks related to child exploitation, gangs, youth violence, and educational disengagement to ensure tailored support.
- Actively participating in the exploitation hub and daily briefings, including reviewing overnight cases and occasionally chairing meetings.
- Reporting trends and themes, providing performance information to the Hub Manager and Service Manager.
Who We're Looking For:
To thrive in this role, you should possess the follow;
- Qualifications: NVQ level 3 or equivalent in a relevant field (e.g., Health and Social Care, Community Development).
- Training: Evidence of ongoing training in youth work issues, particularly in targeted settings.
Experience required:
- Experience working directly with children, young people, and families.
- A background in advising on missing children (preferred)
- A clear understanding of child exploitation issues and their connection to missing cases.
- Experience in community development and conducting needs assessments.
- A proven ability to work in diverse communities.
Why Join Us?
This is your chance to make a positive impact on the lives of young people in Wolverhampton! Our client offers a vibrant and supportive work environment where you can grow your skills and make a difference every day.
- A fulfilling role that truly matters in the community.
- Opportunity to collaborate with passionate professionals and key agencies.
Ready to Make a Difference?
If you're enthusiastic about supporting vulnerable young people and have the skills to excel in this role, we want to hear from you! Apply today to embark on an exciting journey as a Missing Returns Officer. Together, we can create a safer, brighter future for the youth of Wolverhampton!
Apply Now! Your future awaits!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Store Manager
Posted 6 days ago
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Job Description
Store Manager - Fashion Retail | Birmingham | Fashion Retail | Up to 32,000 + Bonus & Excellent Benefits
Are you a passionate leader with a flair for fashion and customer experience? We're looking for an experienced Store Manager to join a thriving retail brand in Birmingham. If you're commercially driven, love motivating teams, and thrive in a fast-paced environment, this could be your next big career move.
The Role:
As Store Manager, you'll take full ownership of the store's operations, driving sales, motivating your team, and delivering an exceptional shopping experience. You'll be responsible for achieving KPIs, managing budgets, and leading from the front.
Key Responsibilities:
Lead, coach, and inspire your team to deliver top-tier customer service
Maximise sales and drive store performance through KPI management
Maintain high standards of visual merchandising and store presentation
Foster a positive and engaging team culture
Manage all day-to-day store operations efficiently and effectively
What We're Looking For:
Previous retail management experience (Store Manager or Assistant Manager level)
Proven track record of delivering against KPIs and driving store success
Experience in fashion, accessories, or lifestyle retail
Strong leadership skills with the ability to motivate and inspire a team
Commercially aware, customer-focused, and results-driven
Personal Attributes:
Confident, ambitious, and energetic
Strong interpersonal and communication skills
Passionate about retail and delivering outstanding service
Positive, hands-on leader who leads by example
What's in it for you?
Competitive salary of up to 32,000
Bonus scheme and great benefits package
Staff discount and lifestyle perks
Clear career development and progression opportunities
A fun, dynamic, and fashion-forward working environment
Apply now with your most up-to-date CV to take the next step in your retail career!
BBBH33879
Mechanical Support Perry Barr (Nights)
Posted 6 days ago
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Job Description
National Express have a great opportunity to join our internationally known company as a Mechanical Support in our Perry Barr Garage.
As a fundamental member of the team your role will involve assisting with the repair of vehicles, ensuring regulations and company standards are continuously met.
You will have a mechanical interest, with previous experience, a manual car driving licence (PCV desirable), the drive to succeed and a passion to get stuck in.
Night shifts for this role are 22:00 until 06:30, Any 5 days over 7.
What you'll do.
- Manage service duties through bus allocations, changeovers and garage plans
- Carry out routine services including oil changes quickly and efficiently to manufacturer's and specialist standards
- Conduct road wheel change
- Repair minor defects as needed
- Ensure all documentation is maintained according to Company procedures
- Maintain good housekeeping and conform to Safety, Health, Environment and Fire Regulations
We offer a wide range of benefits such as.
- Company pension
- 21 days annual leave and Bank holidays
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
- Free access to our award winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- Private online GP service
- Endless opportunities to progress and undertake further qualifications and training
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note.At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.