586 Retail jobs in Dorking

Summary

£15.65 - £6.15 per hour  |  35 hour contract  | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hou for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Retail Advisor

Salary: £15,410.40

Location: Londonderry

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

• £13.12 per hour + on-target commission  – rewarding your performance and drive
• 24/7 Online GP access  for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave  – supporting you when your loved ones need you most
• Equal family leave  – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts  on EE & BT products – saving you hundreds every year
• Career development support  – carve your own path with training and progression opportunities
• Season Ticket Travel Loan  – making your commute more affordable
• Volunteering days  – give back to your community with paid time off
• Optional Private Healthcare and Dental  – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Retail Advisor

Working Hours  – 30 hours per week

Location – Hammersmith

£14.40 p/h plus 20% on target commission

Working Hours: 30 Hours per week, over 5 days, flexible during weekdays and occasional weekends

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters.

Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

• £14.40 per hour + on-target commission – rewarding your performance and drive
• 24/7 Online GP access for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave – supporting you when your loved ones need you most
• Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts on EE & BT products – saving you hundreds every year
• Career development support – carve your own path with training and progression opportunities
• Season Ticket Travel Loan – making your commute more affordable
• Volunteering days – give back to your community with paid time off
• Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Ambassador. Cultivator. Champion.

As a Business Consultant, you’ll experience feelings you’ve never experienced about work before. Joy. Pride. Thrills. And downright chills about the opportunities the wonderful world of retail can offer you. In this role, you’ll generate new business sales for BT through our EE Retail stores and beyond, working with colleagues in Retail and SoHo Enterprise to give local business the best service and sales journey.

What you’ll do:

• Be an ambassador for both EE and BT business in the external market and with internal stakeholders.
• Demonstrate best in class sales behaviours and deliver excellent customer experience results in line with KPIs and SLAs.
• Achieve monthly and quarterly targets based on four main main KPI’s on EE mobile Volume, fixed broadband volume, EE mobile upgrade volume and overall value in an easy to do business way.
• Identify, nurture and win sales through sustained prospecting activity including multiple campaign sources.
• Fully understand the prospective business, their buying and decision making processes, as well as developing effective relationships with key contacts of the account.
• Seek to grow existing customer relationships and account size, through in-life health checks and resign activity.
• Take a proactive and organised approach to managing own resources, appointments and customer visits to meet business and customer expectations.
• Ensure that all warm customer leads are handled within agreed SLAs and timelines in line with business rules. Maintain a high awareness and knowledge of the SoHo/SME local market, including industry, competitors and telecoms and evolving internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.
• Establish relationships and partnerships with external networking bodies, through LinkedIn, Chamber of Commerce or local council initiatives.
• Develop and maintain effective relationships with peers within the host store and region; and regularly network with cross functional areas to enhance collaboration and productivity.
• Operate within policy, commercial and contractual guidelines, making efficient and effective use of escalation routes.

You’ll definitely:

• Have demonstrable experience within a highly successful direct sales role in a B2C or B2B marketplace in a role that is primarily focused on new acquisition
• Have experience in the telecoms fixed and mobile industry, preferably within a retail based environment
• Focus on solutions to meet customer needs
• Have bags of commercial acumen; ability to stay within an investment framework and drive profitability for BT
• Be able to plan and organise own schedule to ensure all daily and weekly activities are completed to a high standard
• Work collaboratively; internally and externally
• Have brilliant communication skills; listening to customer needs and articulating best solution
• Able to influence at multiple stakeholder levels to drive Enterprise agenda
• Be results driven individual; focused on achieving monthly targets and driving success

You might even:

• Have experience of negotiating commercial contracts

What’s in it for you?

• 24/7 Online GP access  for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave  – supporting you when your loved ones need you most
• Equal family leave  – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts  on EE & BT products – saving you hundreds every year
• Career development support  – carve your own path with training and progression opportunities
• Season Ticket Travel Loan  – making your commute more affordable
• Volunteering days  – give back to your community with paid time off
• Optional Private Healthcare and Dental  – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Retail Advisor

Salary: £20,547.20

Location: Belfast Victoria 

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

What’s in it for you?

• £13.12 per hour + on-target commission  – rewarding your performance and drive
• 24/7 Online GP access  for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave  – supporting you when your loved ones need you most
• Equal family leave  – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts  on EE & BT products – saving you hundreds every year
• Career development support  – carve your own path with training and progression opportunities
• Season Ticket Travel Loan  – making your commute more affordable
• Volunteering days  – give back to your community with paid time off
• Optional Private Healthcare and Dental  – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Omni-Sales Excellence

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.

Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

eCommerce Retail Media Lead plays a vital role in supporting the Global Head of eCommerce Retail Media to develop, scale & embed best-in-class ecommerce retail media capabilities and practices across markets. In this role, you will be instrumental in elevating the organization’s retail media maturity by driving eCommerce media excellence across key global retailers. Your primary focus will be to ensure the consistent adoption of eCommerce paid search best practices & tools by providing hands-on support to markets and agency partners. This includes providing executional support to improve eCommerce paid search strategy, campaign setup and execution on tools like Pacvue, Criteo & Citrus - empowering markets to deliver high-performing search campaigns that accelerate Reckitt brands growth on retailer eCommerce channels.

You will also take ownership of building centralized repository of eCommerce retail media learnings & brilliant basics to scale knowledge and drive consistency across the organization. Additionally, you will support with your manager to shape future-facing retail media capabilities that foster innovation and productivity across markets.

Your responsibilities

• Provide hands-on support to market teams and agencies to improve retail media campaign performance, with a strong focus on optimizing paid search campaign setup and execution on platforms like Pacvue, Criteo & Citrus.
• Build global test & learn agenda for paid search across key retailers, and support markets in planning, executing, and scaling learning.
• Support in evolving global best practices & productivity levers for paid search across key retailers, ensuring consistent execution and adoption across all markets.
• Support in accelerating market adoption of key retail media tools such as Pacvue, Criteo, Citrus, Reckitt E360 - by providing training/playbooks & working with Global IT&D team to ensure tools are fit for purpose.
• Support Global Head of Retail Media to develop cutting-edge retail media capabilities and solutions that drive innovation & productivity across global markets
• Build a centralized repository of retail media case studies, showcasing best practices and key learnings from across markets.
• Design e-learning modules for retail media best practices to scale the knowledge across organization

The experience we're looking for

• Solid experience in managing eCommerce paid search campaigns in CPG or media agency or adtech partner, with a track record of driving performance.
• Must have hands on experience in planning, executing & optimizing paid search campaigns for amazon ads, other retailer media platforms exp is a plus.
• Must have hands on experience of using retail media tools like Pacvue, Criteo & Citrus, with a strong understanding of their capabilities and applications.
• Knowledge of retail media DSPs & Data clean rooms would be a plus
• Multiple stakeholder management experience is highly preferred
• Fluent in English; additional language skills are a plus
• Consistent track record of high / outperformance

The skills for success

Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Why join Frog ?

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology.  We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.  

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large. 

What you will be doing ?

We are seeking to grow our Customer Transformation consulting practice by hiring a dynamic Retail Media Senior Consultant . The individual we are looking for must have a sound understanding of Marketing Strategy and Activation, with specific experience in retail media strategy &/or e-commerce, and a proven ability to shape, and deliver innovative marketing related programmes of work. 

You should have some of the following experience:   

• Experience in retail media strategy, digital marketing, or e-commerce. 

• Understanding of digital advertising platforms, programmatic media, and e-commerce ecosystems. 

• Experience working with multiple Retail Media platforms, such as Amazon.  

• You must also have hands on experience in driving digital transformation more broadly, in areas such as building marketing strategies, designing future-fit marketing operations, and activating content, data & technology to deliver growth. 

• You will need to understand how to turn a set of business objectives, into capabilities and map those capabilities to solutions.

An overview of the role :

This role is an exciting blend of management consulting skills, mixed with Retail Media specialism along with Marketing Strategy and Operations.  

• You will engage with clients to understand how they can transform their Retail media and wider marketing practices to better influence changes in consumer behaviour through progressive ideas, creativity, and consumer insights.   

• You will help design custom solutions to address client challenges across digital commerce ecosystems. 

• You will lead multi-disciplinary teams to design, develop and deploy marketing strategies & deliver quality consulting work that meets client commercial and strategic objectives. 

• You will partner with retailers and brand manufacturers, leveraging deep knowledge of the Retail Media landscape (channels, platforms, service providers, and tech stacks). 

• You will evaluate and improve clients’ overall retail media and wider marketing strategies, identifying areas for greater efficiency and designing solutions to enhance campaign performance, streamline operations, and maximize ROI. 

• You will research emerging digital media trends and share insights and best practices with internal teams. 

• Consolidate thought leadership, insights, and trends into actionable strategies and present to senior stakeholders. 

• You will have experience working in Consumer Products or Retail. 

What we look for:

A good fit for this role will bring many of the skills, experience, and attributes below 

• Pragmatic problem-solver – Focuses on finding practical solutions and reducing complexity to drive results.  

• Proactive and flexible – Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease. 

• Collaborative team player – Builds strong relationships and works effectively across diverse stakeholders. 

• Excellent interpersonal skills – Builds trust and fosters strong connections with colleagues, clients, and stakeholders. 

• Adaptable and agile – Thrives in dynamic environments and embraces modern, agile ways of working 

It would be a bonus if you had:  

• Experience working with DTC, B2B, B2C, and B2B2C models. 

• Experience with technology platforms such as Amazon ads, Google ads, etc. 

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing. 

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 

About the role you are considering

Capgemini UK is seeking an exceptional leader to join as a Presales Director – CIS - Consumer Products, Retail & Distribution. In this senior role, you will lead the strategic direction and growth of services within our CPR market unit across the UK. These deals may span multiple technology domains including Cloud and Infrastructure Transformation, Platform Engineering, End User Experience/Digital Workplace, Enterprise Service Management, and Cybersecurity.
Orchestrating deals, solutions, and capabilities from across the Capgemini group and our partners, this role requires a C-Suite influencer with experience in delivering proactive deal shaping, pitch, and elements of commercial negotiation – at CxO level. The individual will have familiarity with responding to RFx tenders from large Consumer Products and Retail industry clients.
This role combines experience in the Consumer Products & Retail sectors with expertise in transformation enabled by cloud, infrastructure, and cyber technologies.
 

Your role

•    Grow the Cloud & Infrastructure Services business in the Consumer Products & Retail sectors in line with UK ambition set out in our 3 Year Strategic Plan.
•    Understand client’s business requirements and develop propositions to support those goals, working collaboratively with Industry and Account teams.
•    Build CxO level relationships with clients, partners, and advisors in the market.
•    Develop business and relationships across all parts of Capgemini to develop opportunities and bring the very best of the Group to clients in order to win.
•    Performance KPIs for the role include: Contribution to pipeline, contribution to sales bookings, CPR Industry Solution Go to market, contribution towards Deal Shaping, Client C-Suite engagement, and High-level Solution Proposition Quality.
•    Develop value-based, industry-relevant sales propositions, competitive strategies, with clear pricing & financial strategies.
 

Your experience

•    Understanding of the Consumer Products and/or the Retail industries, including modern business and technology transformation and associated market shifts.
•    Ability to build influential relationships to shape and close opportunities.
•    Experience in a Solution Sales, PreSales, or Technical sales role within the Consumer Products and/or Retail sectors.
•    Understanding of relevant modern and transformational technology solution architectures applicable to the Consumer Products and/or Retail sectors.
•    Experience in originating, structuring, and developing significant deals and winning business with the desired level of profitability within the relevant sectors.
•    Experience in large-scale transformation driven by cloud technologies within the Consumer Products and/or Retail sectors.
•    Knowledge and experience in handling and leading RFPs, ITTs, and advisor-led procurement processes.
•    Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation and Cloud technology solutions.
•    Experience in navigating large matrixed System Integrator or Consulting type organizations.

Key skills

•    Understanding of the Consumer Products and/or the Retail industries, including modern business and technology transformation and associated market shifts.
•    Ability to build influential relationships to shape and close opportunities.
•    Experience in a Solution Sales, PreSales, or Technical sales role within the Consumer Products and/or Retail sectors.
•    Understanding of relevant modern and transformational technology solution architectures applicable to the Consumer Products and/or Retail sectors.
•    Experience in originating, structuring, and developing significant deals and winning business with the desired level of profitability within the relevant sectors.
•    Experience in large-scale transformation driven by cloud technologies within the Consumer Products and/or Retail sectors.
•    Knowledge and experience in handling and leading RFPs, ITTs, and advisor-led procurement processes.
•    Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation and Cloud technology solutions.
•    Experience in navigating large matrixed System Integrator or Consulting type organizations.

Diversity

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 12th year.  When you join Capgemini, you’ll join a team that does the right thing.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
 

What does ‘Get The Future You Want ‘ mean for you?

Your wellbeing 
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini?

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
 

Get The Future You Want | 

About Capgemini Invent:

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. 

Your role:

The role involves helping clients to shape, guide and deliver leading edge programmes, as well as effecting the delivery of industry change - shaping and delivering transformation programmes alongside improved operations. You will help our clients to identify, map and improve the customer journey, guide them through complex change roadmaps, helping them to balance business change with technology change in a way that delivers benefits, and delights their customers and engages the business. We support our clients with their traditional Energy Retail challenges – billing, CRM, bad debt, optimisation and efficiency.

Central Markets is our definition for the organisations that sit at the centre of the UK energy system, this includes regulators, central systems providers, industry change programme leaders, and market operators, also included in scope is helping other clients with topics such as regulation, change, and central systems. Delivering effective industry change is critical to supporting the energy transition. We master the industry changes alongside the required digital changes, and have built a successful track record of delivering leading edge change.

We bring a practical approach to client delivery and in-keeping with this approach, we support our clients with challenges such as implementing effective processes and systems, deploying and integrating dynamic industry

platforms, and managing effective change. Understanding the workings of the energy sector to enable us to support our clients through their toughest challenges is at the heart of how we help our clients succeed.

Your profile:

You’ll bring experience in the UK’s Energy Retail and/or Central Markets. You will have insights, relationships and experience of the organisations and programmes that are in scope. You will bring personal experience of delivering change in a hands-on way, leaders in our business roll up their sleeves and play an active role in solving client’s challenges.

You’ll have a blend of the below experience:

• Customer =
  • Operations - defining new ways of working, new processes, new operating models and organisation designs. Working with utilities mobile workforce to define solutions that meet their needs; and/or
  • CX platforms and associated technologies, including CRM & Billing – identifying opportunities to exploit technology, defining solutions and integrating these with business, customer and operations; and/or
• Central Markets experience – developed by working with or for the organisations that are in scope – such as Ofgem, DESNZ, NESO, Elexon, DCC, and more.
• You will be a management consultant with digital experience. Other parts of Capgemini focus on technology delivery, so we are looking for candidates that can bridge business and industry with technology, with a major focus on the former. You will bring management consulting skills:
• Client issue and problem identification and resolution
• Strategy and operating model, including business case.
• Change programme definition and delivery
• Operational improvement and delivery
• Digital technology requirements definition and delivery
• Industry change and stakeholder management
• Experience in managing and delivering in varying team sizes, working with multiple and varied stakeholders at different seniority levels to deliver tangible positive outcomes.

What you'll love about working here:

The Energy Transition & Utilities sector team at Capgemini Invent is comprised of deep industry expertise at a national and global level. Coupled with our heritage of leading some of the largest industry digital transformations, we have the unique position of being able to offer our clients both industry thought leadership and proven experience in end-to-end digital delivery. We strive to understand our client’s business needs as well as individual motivations, forming long term strategic partnerships.

Need to know:

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

About Capgemini:

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.