Retail Operations Manager

London, London R.A.D

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Job Description

Permanent

About R.A.D®

R.A.D® is a performance footwear company using innovation and creativity to unlock the euphoria of sport. Inspired by skateboarding and surfing, we blend cutting-edge performance with a distinctive aesthetic rooted in lifestyle subcultures.

As an underdog in a field dominated by giants, we focus on authentic, credible brand-building that challenges the status quo—step by step crafting a legacy.

Tuned For The Future.

Role Overview

The Retail Project & Operations Manager will oversee Authorised Dealer operations, merchandising projects and supply chain processes to ensure seamless delivery of R.A.D® products to customers and retail partners, in close partnership with the existing Operations team.

This is a highly cross-functional role that balances execution with hands-on management across purchasing, fulfilment, logistics and retail partner operations. You will play a key role in optimising supply chain efficiency, driving retail growth, managing product flow and supporting apparel and footwear merchandising – embedding & optimising our operational processes to support business growth.

Key Responsibilities

Retail Operations & Project Management (80%)

  • Lead and coordinate retail operational projects to support business growth, setting up retail operations for new markets for R.A.D and business expansion of the Authorised Dealer network.
  • Oversee the onboarding of new Authorised Dealers across Gym and Running categories, including SKU setup and system integration.
  • Ensure smooth delivery of Authorised Dealer orders in partnership with the Ops team for both new and repeat orders.
  • Optimise ordering processes for Authorised Dealers, including the implementation of automated B2B systems via Shopify, in partnership with the eCommerce team.
  • Manage daily purchasing and inventory processes for retail partners using the NetSuite ERP system alongside Operations and Finance, including forecasting, raising purchase orders, timely invoicing and expediting deliveries where required.
  • Ensure inventory and stock levels are positioned in the correct warehouse locations to support Authorised Dealer forecasts and maintain R.A.D service levels.
  • Develop and track operational KPIs for retail supply chain efficiency and dealer fulfilment performance.
  • Coordinate fulfilment with Operations, 3PL partners and warehouse teams for B2B orders – optimising new inventory solutions for the commercial business to enable new markets.
  • Partner with the Commercial Director to build and scale 3PL and logistics infrastructure to support entry into new regional markets.
  • Collaborate across Commercial, Product, and Finance teams to streamline workflows, improve processes, and deliver operational efficiencies.

Apparel Merchandising & Buying (20%)

  • Manage the apparel buying cycle from order placement through to on-time delivery, including PO management, invoicing and sample tracking.
  • Support demand planning and forecasting for apparel and R.A.D extra bits, feeding data into internal teams to align seasonal volumes & go live dates.
  • Manage packaging, trims and greige fabric orders, ensuring accurate quantity management aligned to production schedules.
  • Partner with vendors to uphold quality standards and ensure delivery to commercial targets and brand expectations.
  • Maintain accurate and consistent product data across internal systems and tools.

Requirements

Skills & Experience

  • 6+ years’ experience across retail operations, supply chain or merchandising roles.
  • Proven track record in demand planning, purchasing and fulfilment.
  • Experience managing 3PL, logistics, and retail network operations.
  • Strong ERP experience - ideally NetSuite or similar systems.
  • Intermediate to advanced Excel proficiency.
  • Excellent organisational, time management and communication skills.
  • Detail orientated, hands-on & proactive approach. Comfortable working in a fast-paced start-up environment.
  • Detail-oriented with a strong sense of ownership and accountability.
  • Background in consumer-facing or omnichannel retail environments.
  • Eligible to work in the UK.

Benefits

  • 25 days holiday plus bank holidays
  • Generous personal footwear and clothing allowance
  • Family & friends discount and early access to R.A.D® products
  • On-site gym
  • Quarterly Power of Movement allowance towards fitness pursuits
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SAP FMS / AFS / IS Retail / S4 Retail - Manager (Sales)

London, London Infosys Consulting - Europe

Posted 28 days ago

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 SAP FMS / AFS / IS Retail / S4 Retail – Manager (Sales)

Consumer Goods, Retail & Logistics practice

Senior Principal & Principal levels

You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

Requirements

The Role

  • Delivery of SAP enabled transformation programmes - specialising in Order to cash including integration touch points with the wider S/4 Finance
  • Leading and supporting Order to Cash pursuits and practice development
  • Leading a workstream comprised of on - and off-shore resources
  • Designing end-to-end solutions and ensuring all deliverables produced by your team are consistent with design principles, standards and methodologies 
  • Leading client workshops covering a range of topics including process design, industry best practices and bring SME knowledge in your area of expertise
  • Building end to end solution based on client requirements, and documenting functional specifications where a development object is required

About You

You design and manage complete enterprise solutions. You demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community:

  • Have a broad business skill set including stakeholder management, problem-solving, and resilienc
  • Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
  • Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
  • Demonstrable experience of delivering S/4HANA as part of a transformation programme
  • Strong knowledge of S/4HANA configuration and best practices with a background in Sales and Distribution and Order to Cash (OTC)
  • Integration with best of breed application (Salesforce, C4C.etc.) is desirable.
  • Demonstrable experience of Agile working practices on an SAP implementation, along with planning of activities during the project
  • Strong client facing skills and ability to lead a workstream through all phases of SAP implementation
  • Flexibility, adaptability, and process improvement approach
  • Time management skills are a must; as well as the ability to be flexible and creative.
  • A strong track record of professional success, preferably in the Consulting Services arena

Benefits

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.  We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you. Apply today!

Opening Date - 30th September 2025

Closing date - 30th October 2025

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Retail Crew

London, London Finisterre

Posted 25 days ago

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Permanent

ABOUT THE ROLE

The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.

ABOUT FINISTERRE

We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic Covent Garden store.

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

KEY RESPONSIBILITIES

Customer Experience 

  • Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.
  • To understand and communicate our POD within our product range authentically through own experience and technical knowledge.
  • Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.
  • Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.
  • Commercial
  • Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude.
  • Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.
  • Contribute to the timely execution of all launches, promotions and campaigns in store.

Operations

  • Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.
  • Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.
  • Ensure all health and safety policies are adhered to at all times.
  • Maintain a high standard of housekeeping throughout the store and back of house.
  • Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.
  • Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.

People

  • Actively participate in the team by helping others and building positive relationships throughout the store.
  • Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.
  • Adhere to all current policy and procedure laid out by Finisterre.
  • Bring our values to life

Requirements

WHAT YOU’LL BRING TO FINISTERRE

  • You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
  • You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team.
  • You are self-motivated. You are proactive and committed in your own personal development, education and training.
  • To be willing to take on new and ad hoc tasks when required.
  • Previous experience in a customer focused role.
  • A strong understanding of exceptional customer service.
  • Knowledge of retail operations.

Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

Benefits

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a part time, fixed term contract, based at our Covent Garden store. As a Real Living Wage employer, we’ll invest in you with a competitive hourly rate of £13.85 per hour.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

      • 25 days holiday per year, plus an allowance of up to 8 UK bank holidays (pro rata for pat time employees)
      • Additional holidays for length of service
      • Your birthday day off
      • Up to 3 days of paid volunteering per year – we will support you in giving back to communities and causes 
      • A discretionary bonus scheme, based on store performance
      • A pension scheme with Nest
      • 60% product discount for personal and gift use
      • 30% Friends and Family product discount
      • A uniform allowance to help you represent the Finisterre brand with confidence and authenticity on the shop floor
      • Enhanced Family Leave policies to support you in growing your family 
      • Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks 
      • Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
      • Regular team social and training days
      • Various discounts from our B Corp community
      • Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
      • Sea Tuesday companywide updates
      • And so much more!

Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

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Retail Marketing Manager

London, London Charlotte Tilbury

Posted 15 days ago

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Permanent

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We have an exciting opportunity to hire an ambitious, passionate, and driven UK Retail Digital Marketing Manager, on a 12 month Fixed-Term Contract. We are looking for a true Digital expert!

You will create and implement impactful retail marketing activity, primarily focused online pivoting around changing customer habits and aligned with the overarching business goals. As part of your remit, you will own all retailer .com sites ensuring 5* onsite customer journey. As one of our regional brand marketing guardians, you will collaborate effectively with the wider UK teams and inspire our retail partners with your attitude to excellence, your unstoppable and imaginative creative flair and your passion for getting things done!

As our Retail Digital Marketing Manager you will

  • Be the owner of the retailer marketing online across our home market pureplay accounts.
  • Your role will be centred around translating Brand and Category strategies into holistic and integrated trade marketing plans that drive customer experience, traffic, retail sales results and category objectives. Execute with excellence.
  • Own your results per retailer and suggest actions where needed to ensure retail sales objectives are met.
  • Partner with commercial and retail operations teams to efficiently drive channels strategy and joint business plans through a marketing lens.
  • Together with the Senior Retail Marketing Manager, Head of Marketing, and in partnership with Commercial, lead negotiation of trade marketing activities in line with strategy and with a focus on maximum ROI.
  • Collaborate with global, insights manager and ct .com to propose recommendations for PDPs, banner assets and .com journeys to ensure best in class online experiences that set us apart from competitors.
  • Work closely with the Category Marketing Team to deliver plans that drive our NPD whilst also accelerating & grow our core franchises.
  • Bring thought-leadership and digital excellence to innovative and disruptive brand activity with our retail partners across the region to raise total brand awareness & create memorable brand moments, identifying best practices across the industry and opportunities to increase Charlotte Tilbury share of voice and ranking in existing retailers, with a strong lens on driving the best omnichannel customer experience.
  • Support in continuing to improve processes within the UK team to ensure 'world-class’ delivery is achieved, particularly focusing on cross functional & regional collaboration.
  • Contribute to accurate budget forecasting and actualisation of the regional marketing budget in line with sales targets.

Who you will work with

  • You will report directly into our wonderful Senior Retail Marketing Manager UK, PP.
  • Build exceptional relationships with the retailers’ buying, marketing and PR teams, to ensure the best possible collaboration and execution of marketing activity.
  • Build collaborative relationships with all internal functions and key business stakeholders, across Commercial, PR, Global etc.

About you

  • You have a strong, demonstrable background within Retail Marketing, gained within Beauty or Retail. You have strong experience of the Pureplay market.
  • You have excellent digital & online Marketing skills!
  • You are results driven, commercially minded with creative flair, you hold the consumer at the heart of everything that you do.
  • You are analytical, you know how to translate results, data and Insights into actionable plans.
  • You are a team player! You know how to build strong, trusted relationships. You are proactive, with a growth mindset and always willing to go the extra mile.
  • You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease.
  • Have a flexible and professional attitude, you are hungry to learn and welcome challenge!
  • Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

  • Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
  • We’re a hybrid model with flexibility, allowing you to work how best suits you
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
  • Financial security and planning with our pension and life assurance for all
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
  • Bring your fury friend to work with you on our allocated dog friendly days and spaces
  • And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Research Manager - Retail

£35000 - £40000 annum Walnut Unlimited

Posted 475 days ago

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Permanent

We have a great opportunity for a Research Manager to join Walnut’s Retail & Shopper team, working with leading retailers and global companies in manufacturing and entertainment. We’re proud of our growing mix of clients and our mission is to ensure they understand their customers, both in the UK and round the world.

Retail research involves finding out what people think of shopping experiences, either in-store or online, and how retailers can improve their brand & communications, customer experience, and how they can best come up with new ideas. It’s a fast-moving industry with a huge variety of research projects.

You’ll get to use a variety of methodologies – many of our projects are mixed-methods (quant & qual, although the team’s primary focus is quant) as well as incorporating data analytics, Behavioural Science and Neuroscience principles and practices.

We’re looking for you to have a keen interest in all things retail and exploring new ideas and techniques within this sector, plus proven experience working in Market Research in a commercial sector. You’ll have a passion to understand what makes customers ‘tick’ and what drives decision making.

You’ll also have an abundance of curiosity to deep dive into our client’s strategic issues, convert findings into impactful insight and develop and nurture our clients. 

We offer Hybrid working, which for us is a blend of working remotely and from the Winchester or London office two or three days a week. It’s all about being in the best place for you and your project teams on any given working day.

If you have a hunger to better understand people and a desire to help brands help us all, get in touch.

In this role you will get to:

  • Plan and manage research projects efficiently and creatively.
  • Create engaging presentations, analysing results with some reporting to clients.
  • Maintain a keen interest in the retail sector, showing understanding of key trends and developments impact our retail clients.
  • Be involved in pitches, proposals and business development.
  • Responsibility from day one, with the opportunity to take responsibility for projects and great client exposure.
  • Liaise with internal support teams, providing direction and communicating project information.
  • Work closely with colleagues in our BeSci, Neuroscience and Analytics teams, and our Qual team, with opportunities to conduct intercepts, accompanied shopping trips etc.
  • Get involved with training, innovation and other company initiatives and make your own mark.

Requirements

Who will you be?

  • Ideally you will be an established Research Manager, with experience gained in either an agency or similar commercial Market Research environment.
  • You will have proven expertise in a variety of quantitative research methodologies, online and offline; including leading projects, and making decisions on how to best design, manage and deliver research to meet a brief. 
  • An understanding of qualitative research techniques (and mixed-methods research); we welcome additional qualitative research experience.
  • A passion for exploring new ideas and facing challenges head on.
  • A strong work ethic and able to work to deadlines, with great attention to detail and excellent project management skills, particularly in managing multiple projects.
  • Excellent communication skills (both verbally and written) with solid numerical and analytical skills.
  • Confidence speaking with clients and able to present findings fluently.
  • Flexibility, with the ability to work autonomously as well as playing your part as a member of a high-performing team.
  • A creative spark and a real desire to make data tell a story.
  • Proficient in Excel, PowerPoint and Word.
  • A collaborator, treating all colleagues, clients and suppliers with courtesy, honesty, politeness and sensitivity, acting as a role model and helping to foster a culture of diversity and inclusion.

Benefits

What’s in it for you?

Our people are key to our success. Human understanding is what we do, both in terms of understanding people but also understanding our people. Whether this is investing in training and development, improving staff benefits or funding a really great day out, people are the heart and soul of everything we do.

You’ll enjoy:

  • Flexible hybrid working
  • 25 Days’ Holiday pa
  • Flexible Bank Holidays + 3 day Christmas closure.
  • Additional Holiday purchase scheme.
  • Contributory Pension Scheme.
  • Life Assurance.
  • Healthcare Cashback Plan (Incl. Employee Assistance Programme).
  • Travel loan and Cycle to work and work abroad schemes.

Need a flavour of what to expect as part of our team, visit out Instagram channel @WalnutUnlimited to see what we’re up to…

Why join Walnut Unlimited?

As a Sunday Times 100 Best Companies to Work for, we help brands connect with people, by understanding people. We believe that interpreting human behaviour is as much an art as it is a science. Walnut uses market research techniques to understand what we think, how we feel and, most importantly, why.

Blending neuroscience, behavioural science and data science, we uncover the truth behind our human experiences.

We value:

  • Respect – Respect for self, for each other and the work that we do.
  • Spark – Demonstrate spark-y, charismatic, positive & energetic behaviour.
  • Courage – Brave and bold. Prepared to stretch self and boundaries.
  • Collaboration – Partnership with colleagues, suppliers and clients to achieve the best outcome.
  • Evolution – Evolve with the times, market trends, staff, clients and consumers.

We are an Equal Opportunities Employer and welcome applications from all sections of the community. All candidates will be considered equally, however, unfortunately we are unable to offer sponsorship.

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

By submitting your CV, you consent to our Privacy Policy which can be seen in full at  If you would prefer us not to store your details or contact you please let us know.

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SAP FMS / AFS / IS Retail / S4 Retail - Project Manager

London, London Infosys Consulting - Europe

Posted 28 days ago

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Permanent

SAP FMS / AFS / IS Retail / S4 Retail – Project Manager

Consumer Goods, Retail & Logistics practice

Senior Principal & Principal levels

You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

Requirements

The Role

  • Leading project management functions on large scale transformation programmes
  • Manages all workstreams comprised of on- and off-shore resources of the project and is responsible for the overall delivery of the SAP Retail (SAP FMS / SAP S4 retail / SAP IS Retail / SAP AFS) supply chain transformation project
  • Ensuring our transformation programmes are delivered with adequate level of governance
  • Manage large delivery teams to design end-to-end solutions and ensure deliverables are consistent with design principles, standards and methodologies
  • Development and management of implementation plans that maximise the potential of SAP technology whilst minimising implementation risk. Responsible for creating the overall program plan
  • Use knowledge of the S/4 HANA Cloud roadmap and other SAP offerings, along with industry guidance and leading practices to support the facilitation of executive level business decisions
  • Foster teamwork, coach junior colleagues and support their professional development
  • Managing diverse teams within an inclusive team culture where people are recognised for their contribution
  • Responsible for managing third parties where required

 About You

You design and manage complete enterprise solutions. You demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community:

  • Have a broad business skill set including stakeholder management, problem-solving, and resilienc
  • Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
  • Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
  • Proven experience working as a program manager on an IS-Retail ( SAP FMS / SAP S4 retail / SAP IS Retail / SAP AFS) deployment
  • Deep understanding of ERP project methodologies, phases and activities
  • Experience in delivering good governance of ERP implementations, including in risk mitigation, dependency management and effective programme planning
  • Retail industry experience – understanding of retail legacy systems
  • Excellent customer facing experience
  • Strong executive presence and ability to interact with CxO level
  • Ability to articulate and present different points-of-views on various technologies

Benefits

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.  We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you. Apply today!

Opening Date - 30th September 2025

Closing date - 30th October 2025

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Retail Supervisor - Sloane Square

London, London Nestle

Posted 11 days ago

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**Position Snapshot**
Nespresso
Retail Supervisor - Sloane Square
£31,250 + Potential Bonus + Excellent Benefits
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual's flexible working needs, don't let this stop you from applying.
**Position Summary**
We're looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Sloane Square. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.
_Nespresso_ is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of a Retail Supervisor.**
+ Completing shop floor observations and providing feedback to the team in line with management support.
+ Utilising customer experience and everyday coaching across the team.
+ Delivering a high standard of customer service.
+ Facilitating team training sessions.
+ Taking accountability for managing and resolving escalated complaints.
+ Monitoring and leading on internal control processes.
+ Leading on ad hoc audits.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the _Nespresso_ coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Previous supervisory shop floor experience in the retail sector.
+ A proven track record of delivering exceptional customer service.
+ A strong understanding of the retail and competitive environment in which the Nespresso business operates.
+ Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
+ Maintain and support a positive and collaborative team culture.
In return, as part of _Nestlé SA_ , we offer first-class training and great development opportunities. Plus, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!
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Senior Retail Wholesale Marketing Manager

London, London NEOM Wellbeing

Posted 11 days ago

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Job Description

Permanent

The Role

We’re looking for a bold and visionary Senior Retail Wholesale Marketing Manager to join NEOM Wellbeing in a full-time, permanent role. Reporting to the Head of Customer Activation based in our London Office. This is a fantastic opportunity for someone who thrives at the intersection of brand storytelling and commercial execution.

You’ll lead the charge in shaping and delivering NEOM’s marketing strategy and go-to-market plans across key third-party channels, including Wholesale, Etail, QVC, and Amazon partnering with iconic retailers like ULTA, John Lewis, and Boots. Your mission? To create disruptive, inspirational, and commercially powerful activations that elevate NEOM’s Wellbeing brand positioning and impact, and drive commercial ROI across every customer touchpoint.

Why NEOM Wellbeing?  

At NEOM Wellbeing, we’re more than just a company, we’re a movement. Our mission: We Supercharge Wellbeing
With 100% Natural Fragrances at our heart. Empowering our People, Nurturing our Communities & Respecting our Planet. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

  • Develop and execute customer marketing strategies across Third Party Retail, Amazon, QVC and Etail to meet commercial and brand KPIs.
  • Own the go-to-market process for product launches and brand campaigns, ensuring full integration and impact across NEOM's Retail/Digital partners.
  • Deliver tailored marketing activations, through strategic JBPs and visual merchandising across partner channels. That are aligned to the global marketing calendar and channel specific KPIs.
  • Support international expansion and strategic partnerships in the UK, EU, and US, including ULTA and other top-tier accounts.
  • Collaborate cross-functionally with Brand, CRM, PR, and Commercial teams to deliver standout brand moments and shopper communications.
  • Manage one direct report and build strong internal and external stakeholder relationships across key accounts, and internally with commercial team counterparts.
  • Oversee channel marketing budgets and use performance insights to optimise future investment and strategy.

Requirements

  • 10+ years’ experience in shopper marketing, ideally within luxury, beauty, or wellness sectors.
  • Strong commercial acumen with a proven track record in translating brand campaigns into impactful retail and Etail executions.
  • Deep understanding of customer journeys across wholesale, Amazon, Etail, and TV Shopping (e.g. QVC).
  • Skilled in toolkit development and visual merchandising from concept to execution.
  • Experience managing budgets and driving ROI across third-party partnerships.
  • Excellent leadership and communication skills, with experience managing stakeholders and one direct report.
  • Strategic and operational thinker, balancing creativity with commercial impact in fast-paced environments.
  • Highly collaborative, with a track record of aligning internal teams, agencies, and external partners.
  • Strong organisational skills and attention to detail, with the ability to influence across the business.
  • Confident brand ambassador, capable of leading strategic marketing discussions and representing NEOM’s values externally.

Benefits

  • TIME TO CHILL - 25 days holiday plus bank holidays 
  • BIRTHDAY TREAT - Extra Day off on your birthday 
  • WELLBEING DAYS - take some time to recharge and reset 
  • NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy 
  • HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.  
  • DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for nay personal fundraising efforts too.   

Apply Now

If you’re ready to share some Good Vibes in our Marketing department and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you! 

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S4 Retail Process Manager, Finance

London, London Infosys Consulting - Europe

Posted 28 days ago

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Job Description

Permanent

S4 Retail Process Manager, Finance

Consumer Goods, Retail & logistics practice

Senior Principal & Principal levels

You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?

Requirements

The Role

  • Delivery of S/4HANA enabled transformation programmes and specialising in S/4HANA Finance including central finance
  • Design and configure the core Finance solution across FI-AP, FI-AR, FI-GL along with CO
  • Leading pre-sales conversations and helping clients to shape their Finance Transformation journey roadmap
  • Leading a workstream comprised of on- and off-shore resources
  • Facilitating high level and detailed design workshops for your functional area; collecting business requirements and mapping out business processes
  • Designing end-to-end solutions and ensuring all deliverables produced by your team are consistent with design principles, standards and methodologies 
  • Lead or participate in practice development activities which support sales activities and internal capability development

About You

You design and manage complete enterprise solutions. You demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community:

  • Have a broad business skill set including stakeholder management, problem-solving, and resilience
  • Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
  • Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
  • Demonstrable experience of delivering S/4HANA as part of a transformation programme
  • Strong knowledge of S/4HANA configuration and best practices with a background in S/4 HANA Finance, including central finance
  • Demonstrable experience of Agile working practices on an SAP implementation, along with planning of activities during the project
  • Experience of facilitating a design workshop and then translating the requirements into design
  • Excellent communication skills (written and oral) working with client stakeholders to development teams
  • Strong client-facing skills and ability to lead a workstream through all phases of SAP implementation

Benefits

About your team

Our CRL (Consumer Goods, retail & Logistics) practice helps some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services spanning growth strategy and new product innovation, to omni-channel customer experience, supply chain resiliency and AI-driven new business models, we help clients shape and achieve their growth agenda for a sustainable future. We transform traditional organizations to digitally centric business models and drive new revenue streams.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.  We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you. Apply today!

Opening Date - 30th September 2025

Closing date - 30th October 2025

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Manager - Retail & Consumer Transformation Consulting

London, London Enfuse Group

Posted 5 days ago

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Job Description

Permanent

Enfuse Group is a fast-growing management consultancy helping organisations transform how they operate, grow, and deliver value. We work across multiple sectors, including retail, consumer goods, and hospitality, partnering with clients to design and deliver digital, data, and operating model transformation.

Our people are passionate consultants who combine commercial thinking, creativity, and delivery discipline to make transformation tangible and lasting.

The Opportunity

We’re looking for experienced management consultants who have led or delivered transformation programmes for clients within the retail, consumer goods, or hospitality sectors.

You’ll play a key role in shaping and delivering projects that improve customer experience, optimise operations, and enable growth. You’ll also help build our sector capability, mentor our consulting teams, and contribute to business development activity as we continue to scale.

This role is ideal for someone currently working in a consulting firm (or recently in-house after a consulting career) who brings both delivery leadership and sector depth.

Why Join Us?

Make impact that lasts – Deliver end-to-end transformation that improves how clients operate and grow.

Shape our growth – Contribute to business development, propositions, and sector thought leadership.

Lead with purpose – Mentor and develop our consulting team, helping build the next generation of transformation leaders.

Be part of something human – We’re a fun, inclusive, and values-driven consultancy that balances high performance with genuine care for our people.

Hybrid working – Work from our London Base Camp, client sites, or remotely (typically 1–3 days per week on client site).

What You will Do

As a Manager, you will:

  • Lead client delivery across transformation programmes, from design through implementation.
  • Advise senior stakeholders (Directors, C-suite, Heads of Function) on strategy, operating model, digital, and change initiatives.
  • Bring sector insight , helping clients navigate trends across omni-channel, customer experience, loyalty, digital operations, and sustainability.
  • Shape and grow accounts , identifying new opportunities and supporting proposal and bid activity.
  • Mentor and develop colleagues , fostering a high-performing, collaborative team culture.
  • Contribute to Enfuse’s capability growth , through IP development, go-to-market propositions, and thought leadership.

Requirements

What We’re Looking For
  • 5+ years' experience working in a management consultancy environment, leading transformation projects for retail, consumer goods, or hospitality clients.
  • Background in management consulting.
  • Proven experience delivering transformation or operating model programmes for clients in retail, consumer goods, or hospitality.
  • Strong stakeholder management skills, engaging senior leaders (Directors, C-suite, Heads of Function).
  • Demonstrable leadership of consulting teams (5+ people).
  • Experience contributing to or leading business development activity, typically up to £500k+ annual revenue
  • Clear, structured communication style and strong executive presence.
Desirable
  • Exposure to digital, data, or process optimisation projects (e.g. CRM, loyalty, procurement digitisation, customer experience).
  • Experience in shaping client propositions or contributing to sector thought leadership.
  • Multi-country or multi-brand transformation delivery experience.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

Interview Process
  • 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
  • 2nd Stage Case Study Exercise Interview (1-1.5 hours)
  • 3rd Stage Cultural Fit Interview (1 hour)
What can I expect once I Join

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

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