Retail Assistant - Part Time - Stafford
Posted today
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We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience li>Being knowledgeable about our service and helping customers with natural, engaging service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Health and Safety regulations
Our ideal Retail Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate great timekeeping and reliability
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0808/94593001/52755192/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Reference: com/0808/94593001/52755192/BULocation: StaffordRetail Shop Sales Associate
Posted 2 days ago
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Job Description
Job Title: Retail Shop Sales Associate
Location: Altricnham, next to tram station
Company Overview: Alty Local
We are a new small independent convenince shop dedicated to helping individuals’ transition away from traditional smoking through our range of e-cigarettes, vapes, and innovative smoking cessation technologies. Our mission is to provide exceptional customer service and support, while continually expanding our offerings to include a diverse selection of products and all types of health and nutritional products.
As we embark on our new journey, we are seeking passionate individuals to join our team and grow with us.
Job Description:
As a Sales Associate, you will play a crucial role in shaping our store's success by delivering outstanding customer experiences and contributing to the overall operations of the business. Your responsibilities will include:
Providing excellent customer service: Greeting and assisting customers in a friendly and knowledgeable manner, answering product-related questions, and offering personalised recommendations to meet their needs.
Inventory management: Ensuring accurate stock levels by receiving, organising, and replenishing products on the shelves. Utilising our electronic point-of-sale (epos) system to process transactions efficiently.
Product knowledge: Staying informed about the latest vaping technologies, CBD products, and smoking cessation methods. Sharing your knowledge with customers and helping them make informed decisions.
Online presence: Collaborating with the team to create engaging content for our online platforms, including social media, website, and newsletters. Contributing ideas to enhance our digital presence and attract online customers.
Visual merchandising: Assisting with the layout and presentation of merchandise to optimise visibility and drive sales. Participating in store displays and promotions to attract new customers and encourage repeat business.
Qualifications:
- Positive attitude and passion for learning. li>Strong customer service skills with the ability to engage and build rapport with diverse clientele.
- Basic understanding of sales techniques and a desire to improve.
- Flexibility to work full-time hours with availability on evenings and weekends as needed.
- Some experience in the vaping industry or familiarity with CBD products is a plus. li>Ability to adapt to a fast-paced environment and work effectively as part of a team.
Join us in our mission to create a healthier community and make a positive impact on people's lives. If you are enthusiastic, customer-oriented, and eager to be part of a dynamic team, we encourage you to contact us for an immediate start. We look forward to hearing from you!
E-Commerce Manager
Posted 2 days ago
Job Viewed
Job Description
We are looking for a proactive and detail-oriented eCommerce Manager to support our online retail operations. In this role, you will assist in managing day-to-day eCommerce activities, optimising product listings, analysing sales data, and supporting digital marketing initiatives to drive online growth. You'll work closely with the eCommerce and marketing teams to ensure a seamless and engaging online customer experience.
Key Responsibilities:
- Assist in managing product listings, pricing, and inventory across eCommerce platforms.
- Monitor website performance and user experience, suggesting improvements.
- Support the planning and execution of online promotions and campaigns.
- Analyse sales data and customer behaviour to inform decisions.
- Coordinate marketing, design, and logistics teams to maintain smooth operations.
- Stay updated on eCommerce trends and competitor activity.
Qualifications:
- Experience in eCommerce or digital marketing
- Familiarity with platforms like Shopify, WooCommerce, or Amazon Seller Central.
- Strong analytical, organizational, and communication skills.
- Basic understanding of SEO, Google Analytics, and eCommerce KPIs.
Customer and Trading Manager - Convenience
Posted 6 days ago
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Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.
What makes a great customer & trading manager:
Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift
Posted 7 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so were ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a 4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Store Manager - Convenience
Posted 8 days ago
Job Viewed
Job Description
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Our Convenience Store Managers have full control over their shop. Theyre accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retails ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. Its a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
A leader who role models excellent service and business values through teams of managers and colleagues.
Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
An annual bonus scheme based on our, and your, performance.
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted prices.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Cycle to Work scheme hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Head of Retail
Posted today
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Head of Retail | Midlands | Salary up to 140,000 + Benefits
Zachary Daniels are proud to be partnered with a leading national retailer in their search for a dynamic and strategic Head of Retail. This is a rare and exciting opportunity to join a well-respected brand at a pivotal time in their growth journey.
As the Head of Retail, you will be responsible for leading and developing a large, complex, and regulated retail operation, operating across hundreds of sites nationwide. The successful candidate will play a key role in shaping the future of service delivery, customer experience, compliance, and operational performance across the estate.
A regulated industry background is essential - we are looking for candidates with senior leadership experience in sectors such as pharmacy, healthcare, veterinary, care, or other similar regulated environments.
Head of Retail Key Responsibilities:
Lead a large-scale, multisite regulated retail operation with a strong focus on compliance, customer care, and commercial performance
Develop and implement a national retail strategy that aligns with brand values and business objectives
Champion a culture of operational excellence, clinical safety, and continuous improvement
Inspire, lead, and develop a high-performing field leadership and support team
Build strong cross-functional relationships with commercial, property, and support office teams
Ensure all stores and services meet and exceed required regulatory standards
About You:
Proven experience leading regulated services or retail at scale
Background in pharmacy, care, healthcare, veterinary, optical, dental, or other regulated sectors
Must have led a team of Area Managers or equivalent multisite leadership roles
Experience managing external partners and suppliers effectively
Demonstrable experience of leading large multisite teams within a commercial, customer-focused environment
Deep understanding of regulatory frameworks and clinical governance in a retail or community setting
Strong leadership presence with the ability to engage and influence at all levels
Commercially astute, with a passion for delivering outstanding service outcomes and driving innovation
Able to operate at both strategic and operational levels in a fast-paced, evolving business
This Head of Retail role offers a salary of up to 140,000, plus a comprehensive benefits package and the opportunity to make a lasting impact at national scale.
Why Apply?
Join a forward-thinking, people-led retailer with a genuine focus on service and customer wellbeing
Play a key role in shaping the future of regulated retail in a dynamic national business
Excellent career development opportunities and a highly competitive remuneration package
If you're an experienced Head of Retail or senior leader ready for a new challenge, we'd love to hear from you.
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Retail Supervisor
Posted today
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Retail Supervisor | Garden Centre | Stoke-On-Trent
Competitive
Do you have a passion for retail, a flair for merchandising, and the skills to lead a team? If so, we'd love to hear from you!
About our client
Our client is a well-established and much-loved garden centre known for offering a wide range of high-quality products-from garden furniture to seasonal ranges like Christmas. Their focus on customer experience and quality products has earned them a loyal customer base. They're now looking for a dedicated and enthusiastic Retail Supervisor to take charge of one of their key departments.
About the role
As the Retail Supervisor, you will be responsible for overseeing a dynamic product area such as garden furniture, outdoor living, or seasonal stock (like Christmas). You'll play a key role in driving sales, maintaining stock standards, delivering exceptional customer service, and motivating your team to achieve their best.
The ideal candidate
You'll ideally have previous experience in a retail environment-garden centre experience is a bonus but not essential. You'll be confident in leading a team, have a keen eye for merchandising, and bring a positive, can-do attitude to the sales floor. Strong organisational skills and a passion for delivering a great customer experience are a must.
How to Apply
If this sounds like the perfect role for you, don't hesitate-apply below! An immediate start is available. For a confidential chat, get in touch with Felicity at (url removed) or call (phone number removed) .
INDGC
E-Commerce Manager
Posted today
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Job Description
E-Commerce Manager
Location: Stoke-On-Trent
Hours: Monday to Friday
Salary: £50,000 per annum
The role:
Our client is looking for an experienced E Commerce Manager to take ownership of the commercial performance, strategic growth, and day-to-day operations of all UK marketplace platforms, including Amazon and eBay. Reporting to the Global Head of eCommerce, this individual will drive the marketplace strategy, manage a Marketplace Executive, and ensure profitable growth, operational efficiency, and brand consistency across third-party channels.
This is a commercially focused, hands-on role requiring strong trading expertise, marketplace knowledge, and the ability to work cross-functionally to achieve ambitious revenue and margin targets.
Responsibilities
- Drive growth across Amazon, eBay, and other marketplaces in line with the broader eCommerce and brand strategy
- Manage marketplace pricing, promotions, and product ranges to maximise sales while maintaining brand integrity
- Own marketplace forecasting, trading performance, and profit analysis
- Monitor key metrics, analyse customer behaviour, and deliver weekly performance reports with actionable insights to senior leadership
- Ensure all product listings are accurate, optimised, and compliant with platform requirements
- Collaborate with internal teams (inventory, operations, customer service) to deliver seamless customer experience and high service levels
- Manage operational processes including A+ content, chargebacks, brand registry, and performance scorecards
- Manage and develop the Marketplace Executive, setting clear objectives and supporting professional growth
- Build a results-driven culture focused on accountability, continuous improvement, and commercial excellence
- Oversee the creation and optimisation of product content, including high-quality images, keywords, and attributes to improve visibility and conversion
- Work closely with the digital content team to ensure consistent and engaging brand representation across all marketplace platforms
- Stay informed of changing marketplace policies and category guidelines
- Proactively resolve account issues or suspensions in collaboration with platform support teams
Key Requirements:
- Minimum of 3 years' experience in a marketplace or eCommerce trading role, with practical knowledge of platforms such as Amazon and eBay
- Proven commercial acumen with a strong analytical approach, consistently delivering profitable revenue growth
- Proficient in using marketplace and analytics tools, including Amazon and Ebay
- Demonstrated experience in mentoring or managing team members, fostering development and performance
- High level of accuracy and attention to detail, with a proactive mindset and strong problem-solving abilities
- Skilled in project management, with the ability to coordinate cross-functional teams and deliver complex initiatives
- Exceptionally organised and capable of managing multiple priorities and tight deadlines
- Thrives in a fast-paced, digital-first environment with a strong focus on performance and continuous improvement
Interested? Call Maria on (phone number removed) or email (url removed)
INDCOM
E-Commerce Manager
Posted today
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Job Description
We are looking for a proactive and detail-oriented eCommerce Manager to support our online retail operations. In this role, you will assist in managing day-to-day eCommerce activities, optimising product listings, analysing sales data, and supporting digital marketing initiatives to drive online growth. You'll work closely with the eCommerce and marketing teams to ensure a seamless and engaging online customer experience.
Key Responsibilities:
- Assist in managing product listings, pricing, and inventory across eCommerce platforms.
- Monitor website performance and user experience, suggesting improvements.
- Support the planning and execution of online promotions and campaigns.
- Analyse sales data and customer behaviour to inform decisions.
- Coordinate marketing, design, and logistics teams to maintain smooth operations.
- Stay updated on eCommerce trends and competitor activity.
Qualifications:
- Experience in eCommerce or digital marketing
- Familiarity with platforms like Shopify, WooCommerce, or Amazon Seller Central.
- Strong analytical, organizational, and communication skills.
- Basic understanding of SEO, Google Analytics, and eCommerce KPIs.