Retail Advisor
Posted today
Job Viewed
Job Description
Working Hours: 32 hours per week
Location: Burnley
Salary: £13.12 p/h plus 20% on target commission
At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
What’s in it for you?
- £13.12 per hour + 20% on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
Retail Shift Manager
Posted today
Job Viewed
Job Description
Summary
£14.95 - £5.45 per hour | 35 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.
Just like you.
As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour or work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
What you'll do
- Motivate and support your team, learning from our Leadership and Company Principles
- Swiftly solve problems and delegate tasks
- Create an environment where your colleagues can succeed alongside you
- Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
- Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
- Give our customers the very best experience every time they visit your store
What you'll need
- Experience leading a team to achieve targets in a bustling, fast-paced environment
- The ability to effectively delegate tasks and motivate your team
- Patience and a friendly manner with the ability to keep calm in any situation
- Passion to thrive as a key part of the Store Team
- A proactive and encouraging approach to help your colleagues develop themselves and store operations
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Enhanced family leave
- Pension scheme
- Long service awards
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Shift Manager
Posted today
Job Viewed
Job Description
Summary
£14.95 - £5.45 per hour |30 - 40 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.
Just like you.
As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour or work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.
What you'll do
- Motivate and support your team, learning from our Leadership and Company Principles
- Swiftly solve problems and delegate tasks
- Create an environment where your colleagues can succeed alongside you
- Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
- Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
- Give our customers the very best experience every time they visit your store
What you'll need
- Experience leading a team to achieve targets in a bustling, fast-paced environment
- The ability to effectively delegate tasks and motivate your team
- Patience and a friendly manner with the ability to keep calm in any situation
- Passion to thrive as a key part of the Store Team
- A proactive and encouraging approach to help your colleagues develop themselves and store operations
What you'll receive
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Enhanced family leave
- Pension scheme
- Long service awards
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Retail Advisor
Posted 1 day ago
Job Viewed
Job Description
Working Hours: 32 hours per week
Location: Burnley
Salary: £13.12 p/h plus 20% on target commission
At EE, resilience meets opportunity. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, and persevere can lead to real success.
Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in high-pressure situations, you already have what it takes to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.
Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.
You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.
What’s in it for you?
- £13.12 per hour + 20% on-target commission – rewarding your performance and drive
- 24/7 Online GP access for you and your immediate family – because your wellbeing matters
- Market-leading paid carer’s leave – supporting you when your loved ones need you most
- Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
- Massive discounts on EE & BT products – saving you hundreds every year
- Career development support – carve your own path with training and progression opportunities
- Season Ticket Travel Loan – making your commute more affordable
- Volunteering days – give back to your community with paid time off
- Optional Private Healthcare and Dental – extra peace of mind for you and your family
At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.
Ready to turn your strengths into a rewarding career? Apply today.
Store Manager
Posted 2 days ago
Job Viewed
Job Description
Join Our Team as a Restaurant General Manager!
Welcome to KFC! Home of the real ones. Since 1939, we've been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work.
At KFC, we believe in being ourselves and making something of ourselves. We work hard and share laughs, building a community as we serve our iconic original recipe chicken. If you’re ready to grow your ambition and career, our doors are open to you!
Are you ready to be you? Because that’s what makes us, us!
About the RoleAs a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and your team.
What Will You Spend Your Time Doing?
- Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
- Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
- Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
- Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.
- You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
- You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
At KFC, we don’t hire staff — we hire people. Each of us has something special to add to our work community, and we encourage you to bring your unique perspective. We welcome everyone, regardless of background, and we’re committed to supporting you in being your true self.
What’s In It for You?We offer benefits that make your life easier because we understand the juggle is real:
- Pay Rate: £34,000 - £37,000
- Quarterly BONUS: Rewards for your hustle
- Extra Holiday: More time to recharge
- Life Assurance: We’ve got you covered
- Free Chicken & Chips: Every shift!
- 25% Staff Discount: Enjoy your favorites
- Gym Discounts: Keep moving!
- 200+ High Street Perks & Cashback: Treat yourself
- Wellbeing Support: We’re here to help
Whoever you are and wherever you’re from, KFC is a place where you can bring your real self to work. We promise equal opportunities for everyone who applies, and we encourage applications from underrepresented groups in all industries.
If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.
Ready?If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.
#lifeatkfc
Retail Manager
Posted 2 days ago
Job Viewed
Job Description
Join Our Team as a Restaurant General Manager!
Welcome to KFC! Home of the real ones. Since 1939, we've been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work.
At KFC, we believe in being ourselves and making something of ourselves. We work hard and share laughs, building a community as we serve our iconic original recipe chicken. If you’re ready to grow your ambition and career, our doors are open to you!
Are you ready to be you? Because that’s what makes us, us!
About the RoleAs a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and your team.
What Will You Spend Your Time Doing?
- Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
- Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
- Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
- Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.
- You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
- You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
At KFC, we don’t hire staff — we hire people. Each of us has something special to add to our work community, and we encourage you to bring your unique perspective. We welcome everyone, regardless of background, and we’re committed to supporting you in being your true self.
What’s In It for You?We offer benefits that make your life easier because we understand the juggle is real:
- Pay Rate: £34,000 - £37,000
- Quarterly BONUS: Rewards for your hustle
- Extra Holiday: More time to recharge
- Life Assurance: We’ve got you covered
- Free Chicken & Chips: Every shift!
- 25% Staff Discount: Enjoy your favorites
- Gym Discounts: Keep moving!
- 200+ High Street Perks & Cashback: Treat yourself
- Wellbeing Support: We’re here to help
Whoever you are and wherever you’re from, KFC is a place where you can bring your real self to work. We promise equal opportunities for everyone who applies, and we encourage applications from underrepresented groups in all industries.
If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.
Ready?If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.
#lifeatkfc
Retail Manager
Posted 2 days ago
Job Viewed
Job Description
Join Our Team as a Restaurant General Manager!
Welcome to KFC! Home of the real ones. Since 1939, we've been serving the world’s best chicken, bringing the grit and pride of Kentucky to over 1000 communities across the UK and Ireland. Here, we celebrate originality, individuality, and a fresh approach to work.
At KFC, we believe in being ourselves and making something of ourselves. We work hard and share laughs, building a community as we serve our iconic original recipe chicken. If you’re ready to grow your ambition and career, our doors are open to you!
Are you ready to be you? Because that’s what makes us, us!
About the RoleAs a Restaurant General Manager, you’ll lead from the front, taking full ownership of the restaurant. Your mission? Smash performance goals while building a team that doesn’t just meet standards but exceeds them. You’ll own the numbers, the vibe, and the experience, ensuring everything runs smoothly while creating a thriving space for both guests and your team.
What Will You Spend Your Time Doing?
- Lead Like You Mean It: Take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a Team Worth Following: Train, coach, and motivate your people to not just meet the standard — but raise it.
- Smash the Targets: Own your KPIs and push the team to deliver every shift, every day.
- Keep It Tight: Stay on top of the admin — rosters, stock, reporting — so everything runs smoothly behind the scenes.
- Make the Guest Experience Unforgettable: Turn first-timers into regulars by creating moments that hit different.
- You Lead from the Front: You’ve managed teams before and know how to bring out the best in people.
- You Get People: You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You Run a Tight Ship: You know how to keep operations efficient, clean, and compliant — even in chaos.
At KFC, we don’t hire staff — we hire people. Each of us has something special to add to our work community, and we encourage you to bring your unique perspective. We welcome everyone, regardless of background, and we’re committed to supporting you in being your true self.
What’s In It for You?We offer benefits that make your life easier because we understand the juggle is real:
- Pay Rate: £34,000 - £37,000
- Quarterly BONUS: Rewards for your hustle
- Extra Holiday: More time to recharge
- Life Assurance: We’ve got you covered
- Free Chicken & Chips: Every shift!
- 25% Staff Discount: Enjoy your favorites
- Gym Discounts: Keep moving!
- 200+ High Street Perks & Cashback: Treat yourself
- Wellbeing Support: We’re here to help
Whoever you are and wherever you’re from, KFC is a place where you can bring your real self to work. We promise equal opportunities for everyone who applies, and we encourage applications from underrepresented groups in all industries.
If you need additional support with your application or have any requirements, just let us know. We’re here to help you be the real you.
Ready?If you’re excited to be part of our community, now’s the time to apply! Don’t worry if you don’t tick every box — we’d still love to hear from you.
#lifeatkfc
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Customer Service Assistant, Halifax
Posted today
Job Viewed
Job Description
The Role.
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
About you.
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £2.21 phr, 18 yrs - 20 yrs 1.51 phr and under 18 yrs .47 phr.
- Up to 00 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
* Salary dependant on age.
Vacancy Reference #99760
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
Customer Assistant - Food - Birstall Simply Food - Birstall, West Yorkshire
Posted 3 days ago
Job Viewed
Job Description
All the details
Work Pattern
Tuesday: 16:00-22:00
Thursday: 16:00-22:00
Saturday: 16:00-22:00
Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
· At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.
· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.
· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.
Are you ready for it? Take your marks and get ready to apply.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
· Serve our customers efficiently, both on the shop floor and at service points
· Keep the store clean and tidy, ensuring that our shelves are always stocked with product
· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
· Build expert product knowledge to sell and recommend our products and services
· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
· High levels of customer service
· Committed to delivering excellent work with great attention to detail
· Open to and acts upon feedback, asking for this regularly
· Takes accountability for planning and managing own workload efficiently
· Strong communication skills
· Adaptable to changing situations
· Builds positive relationships by being a good listener
· Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Team Manager - Fashion, Home & Beauty- Manchester Region - Manchester, Greater Manchester
Posted 3 days ago
Job Viewed
Job Description
All the details
Join our team at M&S as a Team Manager in our Clothing & Home section, where you'll lead by example as a champion of our stylish products, offers, and services. We're seeking passionate leaders who take pride in their fashion and trend-led knowledge and are eager to share it with both colleagues and customers.
Your primary focus will be on providing remarkable service and enabling your team to deliver to the highest standard, ensuring that our customers feel valued every day. You'll actively engage with customers to understand their preferences and create opportunities to continuously improve their shopping experience.
· Being digitally confident is essential. You'll utilise and embrace our digital tools to enhance both the customer experience and your own work life. And you’ll be confident in coaching your store colleagues, driving digital capability and supporting them to perform at their best every day.
· Efficiency and effectiveness are key aspects of your role. You'll be a skilled retail professional putting customers at the heart of all decision making, while leading your team to achieve the same.
· Being a passionate leader with the ability to effectively motivate, prioritise and delegate is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your team members to be their best.
· Flexibility is also vital, and you will be agile in your approach. You should be confident to work effectively and lead teams across the store, adapting to the changing demands of the retail environment seamlessly.
Are you ready to lead? Take your marks and get ready to apply.
Purpose
- Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability
- Role model great customer service and ensures the delivery of a customer focused service proposition through the team that delights our customers
- Recruit, and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region
- Ensure colleagues understand and are motivated to deliver their part
- Support the store to trade safely and legally, protecting Customers, Colleagues and the M&S brand
- Supports the delivery of an inspirational, improved and consistent visual customer journey instore which inspires our customers to shop and buy more often
Key Accountabilities
- Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s
- Supports the delivery and embedding of the business transformation plan and change initiatives for their area
- Delivers great standards and service by setting clear expectations with store colleagues
- Create the right culture, role modelling new digital ways of working and leadership behaviours
- Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well
- Deliver brilliant basics through the team
- Seeks customer feedback and takes action to deliver improvement
- Uses data and insight to improve customer instore experience, improve the operation and drive performance
- Support the delivery of Plan A
- Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success
- Recruit for the team, ensuring new starters have a brilliant onboarding experience
- Deliver all line management activities in line with company process and policy
- Build an active working partnership with BIG, provide feedback and support the development of BIG reps
- Deliver operational excellence to maximise product availability, minimise stock and cash loss
- Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly
- Maintain a safe and legal store environment
- Supports visual merchandising updates across all launches, events and campaigns
Technical Skills/ Experience
- Ability to lead a team to deliver excellent customer service and KPI’s across the store
- Create the right culture, role modelling new digital ways of working and leadership behaviours
- Has a good understanding and up to date knowledge of commercial, visual, operational and people processes and systems
- Uses all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit
- Good working knowledge of VM principles
- Good level of digital capability and an understanding and use of all systems
- Good knowledge of the legal requirements across their area of accountability and the store
- Knowledge of our people policies and managing performance within a team
- The ability to have difficult conversations with effective resolutions with colleagues
- Good communicator and listener who will inspire, share their knowledge and best practices with others
- Ability to plan and review across the week and the month
- Ability to deliver under pressure demonstrating resilience
- Ability to build and maintain relationships with key stakeholders across the store and region
- Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset
Key Leadership Capabilities
- Successfully embeds change for lasting commercial impact and results
- Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting
- Takes ownership and accountability for the success of their team
- Spends time coaching colleagues to accelerate performance and personal growth
- Recognises high performance and supports poor performers to improve
- Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are
- Uses customer feedback and market trends to guide teams work
- Helps teams understand information and business messages by actively seeking out opinions and asking questions
- Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues
- Seeks the best solution for M&S by proactively collaborating with colleagues from across the business
Key Relationships and Stakeholders
- Customers
- Colleagues
- Store Leadership
- Regional Leadership
- BIG
#LI-EC1