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Join to apply for the Retail Operations Manager role at myGwork - LGBTQ+ Business Community

3 days ago Be among the first 25 applicants

Join to apply for the Retail Operations Manager role at myGwork - LGBTQ+ Business Community

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Retail Operations Manager - Join a Leading Catering and Retail Team

We're looking for an experienced and passionate Retail Operations Manager to lead and elevate the retail, coffee bar, and vending services within a high-profile corporate environment.

In this pivotal role, you will be responsible for delivering exceptional food and service standards while maintaining a strong commercial focus. Reporting to the London Account Manager, you'll lead a dynamic team across multiple outlets, ensuring consistency, innovation, and operational excellence.

What You'll Do

• Champion a 'beyond expectations' service culture, driving five-star customer satisfaction.
• Lead and manage the Retail and Vending teams to deliver outstanding performance and engagement.
• Drive commercial success, focusing on cost control, budgeting, and GP maximisation.
• Maintain the highest standards of food safety, hygiene, and health & safety compliance.
• Build strong, credible relationships with internal stakeholders and external partners.
• Promote collaboration across departments, fostering a "one team" culture.
• Drive and embed CSR initiatives aligned with company and client values.
• Oversee administrative, recruitment, and financial processes with a high level of accuracy.
  
  

• A confident, hands-on leader with at least 2 years' experience managing busy, multi-outlet operations.
• Passionate about food, service, and people, with a sharp eye for detail and standards.
• Commercially driven with a track record of achieving budgets and improving profitability.
• An excellent communicator who can inspire, motivate, and develop high-performing teams.
• Strong knowledge of health & safety and food hygiene (CIEH L3 or equivalent).
• Highly organised, self-motivated, and capable of managing competing priorities effectively.
  
  

• Background in contract catering.
• Proven experience managing multiple operational areas.
• Strong IT skills and comfortable using data to inform decisions.
• Vending and large-scale catering experience (preferred).
• A proactive, collaborative attitude with a commitment to excellence.
  
  

• Subsidised meals
• Subsidised gym membership
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Food & Beverages

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About R.A.D®

R.A.D® is a performance footwear company using innovation and creativity to unlock the euphoria of sport. Inspired by skateboarding and surfing, we blend cutting-edge performance with a distinctive aesthetic rooted in lifestyle subcultures.

As an underdog in a field dominated by giants, we focus on authentic, credible brand-building that challenges the status quo—step by step crafting a legacy.

Tuned For The Future.

Role Overview

The Retail Project & Operations Manager will oversee Authorised Dealer operations, merchandising projects and supply chain processes to ensure seamless delivery of R.A.D® products to customers and retail partners, in close partnership with the existing Operations team.

This is a highly cross-functional role that balances execution with hands-on management across purchasing, fulfilment, logistics and retail partner operations. You will play a key role in optimising supply chain efficiency, driving retail growth, managing product flow and supporting apparel and footwear merchandising – embedding & optimising our operational processes to support business growth.

Key Responsibilities

Retail Operations & Project Management (80%)

• Lead and coordinate retail operational projects to support business growth, setting up retail operations for new markets for R.A.D and business expansion of the Authorised Dealer network.
• Oversee the onboarding of new Authorised Dealers across Gym and Running categories, including SKU setup and system integration.
• Ensure smooth delivery of Authorised Dealer orders in partnership with the Ops team for both new and repeat orders.
• Optimise ordering processes for Authorised Dealers, including the implementation of automated B2B systems via Shopify, in partnership with the eCommerce team.
• Manage daily purchasing and inventory processes for retail partners using the NetSuite ERP system alongside Operations and Finance, including forecasting, raising purchase orders, timely invoicing and expediting deliveries where required.
• Ensure inventory and stock levels are positioned in the correct warehouse locations to support Authorised Dealer forecasts and maintain R.A.D service levels.
• Develop and track operational KPIs for retail supply chain efficiency and dealer fulfilment performance.
• Coordinate fulfilment with Operations, 3PL partners and warehouse teams for B2B orders – optimising new inventory solutions for the commercial business to enable new markets.
• Partner with the Commercial Director to build and scale 3PL and logistics infrastructure to support entry into new regional markets.
• Collaborate across Commercial, Product, and Finance teams to streamline workflows, improve processes, and deliver operational efficiencies.

Apparel Merchandising & Buying (20%)

• Manage the apparel buying cycle from order placement through to on-time delivery, including PO management, invoicing and sample tracking.
• Support demand planning and forecasting for apparel and R.A.D extra bits, feeding data into internal teams to align seasonal volumes & go live dates.
• Manage packaging, trims and greige fabric orders, ensuring accurate quantity management aligned to production schedules.
• Partner with vendors to uphold quality standards and ensure delivery to commercial targets and brand expectations.
• Maintain accurate and consistent product data across internal systems and tools.

Requirements

Skills & Experience

• 6+ years’ experience across retail operations, supply chain or merchandising roles.
• Proven track record in demand planning, purchasing and fulfilment.
• Experience managing 3PL, logistics, and retail network operations.
• Strong ERP experience - ideally NetSuite or similar systems.
• Intermediate to advanced Excel proficiency.
• Excellent organisational, time management and communication skills.
• Detail orientated, hands-on & proactive approach. Comfortable working in a fast-paced start-up environment.
• Detail-oriented with a strong sense of ownership and accountability.
• Background in consumer-facing or omnichannel retail environments.
• Eligible to work in the UK.

Benefits

• 25 days holiday plus bank holidays
• Generous personal footwear and clothing allowance
• Family & friends discount and early access to R.A.D® products
• On-site gym
• Quarterly Power of Movement allowance towards fitness pursuits

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Direct message the job poster from Hunter Dunning Ltd

London | Freelance | French-speaking essential

Ambitious mid-weight ready to step up? Or a Senior Designer craving fresh, meaningful work? Join a London-based team crafting award-winning retail experiences across Europe.

What’s in it for you?

• Projects : Work with global brands on forward-thinking retail spaces

• Creative Freedom : Influence design at every stage – from strategy to final delivery

• Team Culture : Collaborative, fun, design-led environment

• Lead client communication – especially French-speaking accounts

• Shape design from concept to detail – store layouts, fixtures, visuals

• Collaborate across research, strategy, and design

• Present bold, beautiful, and practical solutions

• Handle suppliers, meetings, and project documentation

What You’ll Need

• Proficient in Vectorworks, Adobe Creative Suite , MS Office

• Organised, confident, and collaborative

• Cinema 4D experience is a plus

Eligibility & Location

Must be UK-based and eligible to work in the UK and within a commutable distance to London .

Ready to take the next step in your design career?

• Seniority level Not Applicable

• Employment type Contract

• Job function Design and Other
• Industries Interior Design and Design Services

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Overview

The role of Retail Crew is the first step on the ladder of our retail development path. You are often the first touchpoint our customer has with the brand, and your work is critical to drive sales through delivering exceptional customer experience that meets and exceeds standards and store operations.

• Customer Experience: Create an engaging customer relationship through genuine experience and personal interests.
• Product Knowledge: Understand and communicate our POD within our product range authentically through experience and technical knowledge.
• Service Standards: Maintain openness and honesty in all situations and take appropriate actions to ensure high standards of customer service.
• Loyalty & Community: Build a loyal customer base and positive relationships across the Finisterre community; champion the store as a community hub during events and externally.
• Commercial: Contribute to store commercial success by delivering sales targets and KPIs, embracing change with a positive attitude, and maximising sales through our multi‑channel offer.
• Launches & Campaigns: Assist in the timely execution of launches, promotions and campaigns in store.

• Visual Merchandising & Presentation: Optimise conversion by following visual merchandising and presentation guidelines at all times.
• Security & Safety: Maintain high security through service, on‑floor awareness and adherence to security measures; comply with all health and safety policies.
• Housekeeping & Stock: Maintain high standard of housekeeping; ensure the shop floor is always stocked through effective replenishment.
• Continuous Improvement: Contribute to improved operations and communicate potential changes to store managers.

• Team Collaboration: Actively participate and help others, building positive relationships across the store.
• Personal Development: Take responsibility for own development and seek opportunities for improvement.
• Policy Adherence: Follow Finisterre policies and bring company values to life.

• You share a love of the sea and the Finisterre brand values; you care about the planet and want to inspire others to protect it.
• You are a people person: outgoing, approachable, enthusiastic and capable of working well both independently and in a team.
• You are self‑motivated, proactive in your own development, education and training.
• Willing to take on new and ad hoc tasks when required.
• Previous experience in a customer‑focused role and a strong understanding of exceptional customer service.
• Knowledge of retail operations.

Important: The successful candidate must have permission to work in the UK by the start of employment. Finisterre is not licensed to sponsor overseas workers.

• Part‑time, fixed‑term contract based at the Covent Garden store; real Living Wage employer with a competitive hourly rate of £13.85.
• Discretionary bonus scheme, Nest pension, 25 days holiday per year plus up to 8 UK bank holidays, and additional holidays for length of service.
• Birthday day off; product discounts; life assurance with employee assistance program.
• Wellbeing programs, counselling services, Headspace, eye tests, yoga, cycle to work, and other perks.
• Regular team socials, training days and paid volunteering opportunities; various discounts from our B Corp community; individual training plans.

Closing date: We will interview as we go along, so please apply at your earliest opportunity as the role may close sooner than advertised.

Finisterre is committed to building diverse and inclusive teams and celebrates differences.

ABOUT THE ROLE

The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.

ABOUT FINISTERRE

We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic Covent Garden store.

Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.

Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.

KEY RESPONSIBILITIES

Customer Experience 

• Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.
• To understand and communicate our POD within our product range authentically through own experience and technical knowledge.
• Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.
• Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.
• Commercial
• Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude.
• Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.
• Contribute to the timely execution of all launches, promotions and campaigns in store.

Operations

• Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.
• Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.
• Ensure all health and safety policies are adhered to at all times.
• Maintain a high standard of housekeeping throughout the store and back of house.
• Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.
• Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.

People

• Actively participate in the team by helping others and building positive relationships throughout the store.
• Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.
• Adhere to all current policy and procedure laid out by Finisterre.
• Bring our values to life

Requirements

WHAT YOU’LL BRING TO FINISTERRE

• You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
• You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team.
• You are self-motivated. You are proactive and committed in your own personal development, education and training.
• To be willing to take on new and ad hoc tasks when required.
• Previous experience in a customer focused role.
• A strong understanding of exceptional customer service.
• Knowledge of retail operations.

Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

Benefits

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a part time, fixed term contract, based at our Covent Garden store. As a Real Living Wage employer, we’ll invest in you with a competitive hourly rate of £13.85 per hour.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• 25 days holiday per year, plus an allowance of up to 8 UK bank holidays (pro rata for pat time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering per year – we will support you in giving back to communities and causes 
• A discretionary bonus scheme, based on store performance
• A pension scheme with Nest
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• A uniform allowance to help you represent the Finisterre brand with confidence and authenticity on the shop floor
• Enhanced Family Leave policies to support you in growing your family 
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks 
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular team social and training days
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• Sea Tuesday companywide updates
• And so much more!

Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We have an exciting opportunity to hire an ambitious, passionate, and driven UK Retail Digital Marketing Manager, on a 12 month Fixed-Term Contract. We are looking for a true Digital expert!

You will create and implement impactful retail marketing activity, primarily focused online pivoting around changing customer habits and aligned with the overarching business goals. As part of your remit, you will own all retailer .com sites ensuring 5* onsite customer journey. As one of our regional brand marketing guardians, you will collaborate effectively with the wider UK teams and inspire our retail partners with your attitude to excellence, your unstoppable and imaginative creative flair and your passion for getting things done!

As our Retail Digital Marketing Manager you will

• Be the owner of the retailer marketing online across our home market pureplay accounts.
• Your role will be centred around translating Brand and Category strategies into holistic and integrated trade marketing plans that drive customer experience, traffic, retail sales results and category objectives. Execute with excellence.
• Own your results per retailer and suggest actions where needed to ensure retail sales objectives are met.
• Partner with commercial and retail operations teams to efficiently drive channels strategy and joint business plans through a marketing lens.
• Together with the Senior Retail Marketing Manager, Head of Marketing, and in partnership with Commercial, lead negotiation of trade marketing activities in line with strategy and with a focus on maximum ROI.
• Collaborate with global, insights manager and ct .com to propose recommendations for PDPs, banner assets and .com journeys to ensure best in class online experiences that set us apart from competitors.
• Work closely with the Category Marketing Team to deliver plans that drive our NPD whilst also accelerating & grow our core franchises.
• Bring thought-leadership and digital excellence to innovative and disruptive brand activity with our retail partners across the region to raise total brand awareness & create memorable brand moments, identifying best practices across the industry and opportunities to increase Charlotte Tilbury share of voice and ranking in existing retailers, with a strong lens on driving the best omnichannel customer experience.
• Support in continuing to improve processes within the UK team to ensure 'world-class’ delivery is achieved, particularly focusing on cross functional & regional collaboration.
• Contribute to accurate budget forecasting and actualisation of the regional marketing budget in line with sales targets.

Who you will work with

• You will report directly into our wonderful Senior Retail Marketing Manager UK, PP.
• Build exceptional relationships with the retailers’ buying, marketing and PR teams, to ensure the best possible collaboration and execution of marketing activity.
• Build collaborative relationships with all internal functions and key business stakeholders, across Commercial, PR, Global etc.

About you

• You have a strong, demonstrable background within Retail Marketing, gained within Beauty or Retail. You have strong experience of the Pureplay market.
• You have excellent digital & online Marketing skills!
• You are results driven, commercially minded with creative flair, you hold the consumer at the heart of everything that you do.
• You are analytical, you know how to translate results, data and Insights into actionable plans.
• You are a team player! You know how to build strong, trusted relationships. You are proactive, with a growth mindset and always willing to go the extra mile.
• You work well under pressure, you can ruthlessly prioritise and know how to influence up and work in an agile environment with ease.
• Have a flexible and professional attitude, you are hungry to learn and welcome challenge!
• Have exceptional organisational and prioritising skills, with great attention to detail and is results-driven.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Closing date: 20th July. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

You will be responsible for:

• Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
• Merchandising awareness and making sure you are keeping up to date with trends and competition.
• Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
• Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
• Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
• Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
• In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:

• Previous retail experience, preferably in fashion/clothing.
• Experience of cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
• Ability to work well both independently and as part of a team.
• Good organisational skills and the ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.
• Experience in managing and motivating volunteers is desirable.

Please see the full job description here .

• To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
• In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you’ll love:

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone’s unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We’re committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 3,500 staff and 5,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

For an Italian brand specialized in beachwear, clothing and accessories for men, women and children, we are looking for an Assistant Store Manager for the new opening boutique in Regent Street in London.

• You will personally drive sales offering exceptional customer service and building a personal client list.
• You will supervise and drive the sales team working with them to achieve sales targets.
• You will lead the team in excellence of service through outwardly displaying exemplary service techniques.
• You will deputise for the Manager in his absence in all aspects of their role.
• You will be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures.
• You will identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
• You will ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines.
• You will maintain workplace safety and provide a healthy environment for staff and customers.

• It is imperative that you are a brand ambassador.
• You should be prepared and energised to put in the necessary effort to help make the business a success.
• You must have a genuine love for your work and the industry you are in.
• You should be charismatic with an energy that entices people.
• You should be able to demonstrate excellent written and verbal communication skills.
• Fluent in English and Italian.
• Competitive salary.

Type of employment: Permanent, full-time

Overview

We’re on the hunt for an inspiring and driven, people-loving ASSISTANT MANAGER to support in leading our WARDOUR store, could that be YOU?

Do you THRIVE in the vibrant Wardour community and get that BUZZ from building relationships?

You might know us as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you’re right, but we’re SO much more than that…

We’re a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE !

Our talented people are at the heart of our retail business, and they’re the ones who make our brand the incredible success that it is.

How you’ll add real value:

• Commercial mindset – deliver a mind-blowing sales performance by driving store KPIs, use all the data available to keep the team informed and engaged in what needs to be achieved and how they can contribute
• Obsession for amazing service – create a ‘customer focused’ ethos among the team, ensure everyone is working collaboratively to deliver an experience in store that the customers can’t wait to tell their friends and family about
• Empowering leader – motivate and lead the retail store team, support and develop your colleagues and be confident and professional when providing constructive feedback on how they can excel in their roles
• Creative flair – WOW your customers with the beautiful VM in store, make our gorgeous collections the stars of the show
• Exceptional organisation – have a clear vision of how to deliver on the store objectives, delegate effectively, and uphold all processes and procedures for a structured and safe place to work

What’s in it for you?

• A salary of £29,500 per annumn
• A great induction, setting you up for success in your new retail role
• 50% staff discount
• Incentives and initiatives
• Pension scheme
• Life insurance
• Optional private medical care
• Wellness programme
• Internal progression journey

…just to name a few (not to mention, the opportunity to work for a fantastic brand – huge perk!)

If you’re currently an Assistant Manager in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!

Due to high volumes, we’re unable to get in touch with every candidate to acknowledge your application, however we’re grateful that you’ve taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.

At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our everyday, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.

Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

#RMT