61 Retail jobs in Watton

Customer and Trading Manager - Nightshift

Norwich, Eastern Sainsbury's

Posted 10 days ago

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Job Description

Leading in our stores:
Our management teams dont just run stores - theyre the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, theyre hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What youll be doing:
Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so were ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a 4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
Discount card 10% discount off on your shopping at Sainsburys, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsburys every Friday and Saturday and 15% off at Argos every pay day.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension well match 4-7.5% of your pension contributions.
Sainsburys share scheme build up an investment at discounted rates.
Wellbeing support access to emotional support, counselling, legal and financial advice.
Colleague networks link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Remote Retail Operations Specialist

NR1 1EX Norwich, Eastern £30000 Annually WhatJobs

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full-time
Our client is looking for an organized and detail-oriented Remote Retail Operations Specialist to support their growing retail network. In this fully remote position, you will be instrumental in optimizing daily retail operations, ensuring efficiency, and maintaining high standards across all customer touchpoints. Your responsibilities will include managing inventory levels, coordinating product distribution, and implementing merchandising strategies virtually. You will also assist in developing operational procedures, troubleshooting stock discrepancies, and providing support to in-store teams through remote communication channels. Key duties involve analyzing sales data to identify trends, preparing operational reports, and liaising with suppliers to ensure timely stock replenishment. You will also be involved in the onboarding and training of new retail staff remotely, focusing on operational best practices. The ideal candidate will have a solid understanding of retail operations, supply chain management, and inventory control principles. Previous experience in a retail management or operations support role is essential. Excellent organizational and time management skills are crucial for managing multiple tasks and priorities from a remote setting. You should be proficient in using retail management software, inventory systems, and communication platforms. Strong problem-solving abilities and a proactive approach to identifying and addressing operational challenges are vital. This role offers the flexibility to work from home while making a significant contribution to the smooth functioning of our client’s retail business. You will have the opportunity to influence operational improvements and support a positive customer experience nationwide. If you are passionate about retail efficiency and possess the skills to manage operations remotely, this is an excellent opportunity. This role requires a dedicated professional who can effectively manage business processes from a distance, ideally with a connection to **Norwich, Norfolk, UK**.
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E-commerce Operations Manager - Remote

NR1 1AA Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client, a rapidly expanding online retailer, is seeking a proactive and experienced E-commerce Operations Manager to join their fully remote team. This pivotal role will be instrumental in optimising the day-to-day operations of our client's online sales channels, ensuring seamless customer experiences and efficient order fulfilment. You will be responsible for overseeing all aspects of the e-commerce platform, including website management, inventory control, order processing, and customer service operations. The ideal candidate will possess a strong understanding of e-commerce best practices, digital marketing principles, and supply chain management. Key responsibilities will include managing the online product catalogue, implementing effective inventory management strategies to minimise stockouts and overstocking, and coordinating with third-party logistics providers to ensure timely and accurate order delivery. You will also be responsible for monitoring website performance, identifying areas for improvement, and working with development teams to implement necessary updates and enhancements. Customer satisfaction is paramount, so a dedication to providing excellent customer support through various channels is essential. This role requires a highly organised individual with exceptional analytical and problem-solving skills. You should be proficient in using e-commerce platforms (e.g., Shopify, Magento), CRM systems, and analytics tools (e.g., Google Analytics). A proven ability to manage multiple priorities in a fast-paced, remote environment is crucial. Collaboration with marketing, sales, and customer service teams will be key to driving overall business success. We are looking for a results-oriented individual with a keen eye for detail and a passion for the online retail space. The successful candidate will contribute significantly to enhancing the brand's online presence and driving revenue growth. This is a fantastic opportunity to take ownership of critical operational functions within a dynamic and growing company, all while working remotely. Your expertise in e-commerce logistics and operational efficiency will be highly valued in this remote-first organisation.
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E-commerce & Social Media Manager

NR3 1SZ Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client is searching for a talented and results-driven E-commerce & Social Media Manager to spearhead their online growth strategies. This is a fully remote position, offering the flexibility to work from anywhere in the UK. You will be instrumental in developing and executing comprehensive strategies across all our digital channels, with a strong emphasis on driving sales through our e-commerce platform and enhancing brand presence on social media.

Your responsibilities will include managing the day-to-day operations of the e-commerce website, optimising product listings, and overseeing the customer journey from browsing to checkout. You will develop and implement engaging social media campaigns across various platforms (e.g., Instagram, Facebook, TikTok, LinkedIn), focusing on content creation, community management, and paid social advertising. Analysing website traffic, sales data, and social media metrics to identify trends, opportunities, and areas for improvement will be a key aspect of your role. You will also collaborate with the marketing team to ensure brand consistency and integrated campaign execution.

The ideal candidate will have a proven track record in managing successful e-commerce platforms and social media marketing initiatives. Strong knowledge of SEO, SEM, content marketing, email marketing, and social media analytics tools is essential. You must possess excellent communication and interpersonal skills, with the ability to work independently and as part of a distributed team. A creative mindset, a passion for digital trends, and a data-driven approach are crucial for success in this role. A minimum of 3-5 years of relevant experience is required.

This role offers the unique advantage of being completely remote, allowing you to structure your workday effectively. We provide a supportive virtual environment, opportunities for professional development, and a competitive compensation package. Join our innovative team and make a significant impact on our online presence and commercial success, all from the comfort of your home.
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Remote Retail Operations Manager

NR1 1AA Norwich, Eastern £45000 Annually WhatJobs

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full-time
Our client is seeking a highly motivated and experienced Retail Operations Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. As a Retail Operations Manager, you will be responsible for overseeing and optimizing the operational efficiency of our client's retail business, with a strong focus on their online presence and customer experience. You will analyze sales data, identify trends, and implement strategies to improve performance across various digital platforms. Your role will involve collaborating closely with cross-functional teams, including marketing, sales, and customer support, to ensure seamless operations and customer satisfaction. Key responsibilities include developing and managing operational budgets, setting performance targets, and monitoring key performance indicators (KPIs) to drive continuous improvement. You will also be involved in supply chain management, inventory control, and ensuring compliance with relevant regulations. The ideal candidate will possess excellent analytical and problem-solving skills, with a proven track record in retail management, preferably within an e-commerce environment. Strong leadership and communication abilities are essential, as you will be expected to motivate and guide teams remotely. Experience with retail management software and a deep understanding of current retail trends are highly desirable. This role requires a proactive approach, meticulous attention to detail, and the ability to thrive in a fast-paced, remote-first setting. Join us and contribute to shaping the future of retail operations from the comfort of your own home. This is an exciting opportunity for a strategic thinker who is passionate about retail and driving operational excellence.

Responsibilities:
  • Oversee day-to-day retail operations, ensuring efficiency and profitability.
  • Develop and implement operational strategies to enhance customer experience and sales.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Manage operational budgets and resources effectively.
  • Collaborate with marketing, sales, and customer support teams to align strategies.
  • Monitor and report on key performance indicators (KPIs).
  • Optimize inventory management and supply chain processes.
  • Ensure compliance with industry standards and regulations.
  • Lead and mentor remote teams, fostering a collaborative and productive environment.
  • Identify and implement process improvements to drive operational excellence.

Qualifications:
  • Proven experience in retail operations management.
  • Strong analytical and problem-solving skills.
  • Excellent leadership and communication abilities.
  • Familiarity with e-commerce platforms and retail management software.
  • Ability to work independently and manage time effectively in a remote setting.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
  • Experience in remote team management is a plus.
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Remote E-commerce Platform Manager

NR1 1RB Norwich, Eastern £50000 Annually WhatJobs

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full-time
Our client, a rapidly expanding online retailer, is seeking an experienced and strategic Remote E-commerce Platform Manager to oversee and optimize their digital storefront. This is a fully remote position, enabling seamless operation from any UK location, with conceptual ties to Norwich, Norfolk, UK . You will be responsible for the end-to-end management of the e-commerce platform, including website design, user experience (UX), content management, product merchandising, and conversion rate optimization (CRO). Your duties will involve collaborating with development teams to implement new features and functionalities, ensuring the platform is technically sound and user-friendly. You will analyze website traffic, sales data, and customer behaviour to identify opportunities for improvement and drive strategic initiatives. Managing third-party integrations, such as payment gateways, shipping providers, and marketing automation tools, will also be a key responsibility. You will work closely with marketing and merchandising teams to ensure product information is accurate, compelling, and SEO-optimized. The ideal candidate will possess a minimum of 5 years of experience in e-commerce platform management, with a strong understanding of e-commerce technologies, UX principles, and digital marketing strategies. Proven experience with platforms like Shopify, Magento, or similar is essential, as is expertise in CRO techniques and A/B testing. Excellent analytical skills, the ability to interpret complex data, and strong project management capabilities are required. You must be adept at collaborating with cross-functional teams in a remote environment, with exceptional communication and stakeholder management skills. A proactive approach to identifying and resolving technical and operational issues, coupled with a passion for delivering an exceptional online shopping experience, is paramount. This role offers a significant opportunity to shape the digital future of a growing brand from a remote setting.
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E-commerce Warehouse Manager

NR3 1ER Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client is looking for an experienced and proactive E-commerce Warehouse Manager to oversee their operations. This is a fully remote position, ideal for someone who thrives in managing logistics and teams from a distance. You will be responsible for ensuring the efficient and accurate handling of all incoming and outgoing stock, from receiving and inventory management to order fulfillment and dispatch. Your primary goal will be to optimize warehouse processes, improve productivity, and maintain high standards of accuracy and safety. You will manage a team of warehouse operatives, providing leadership, training, and performance management to ensure operational targets are met. Experience with warehouse management systems (WMS) is essential, and you should be adept at leveraging technology to streamline operations. This role requires strong organizational skills, a keen eye for detail, and the ability to troubleshoot and resolve issues quickly. You will be responsible for inventory control, stock takes, and ensuring optimal stock levels to meet customer demand. Health and safety regulations within the warehouse environment will be a key focus, and you will ensure compliance with all relevant legislation. Collaboration with the e-commerce sales and customer service teams will be necessary to ensure smooth order processing and timely delivery. The ability to analyze operational data, identify areas for improvement, and implement solutions is crucial. If you are a natural leader with a proven background in warehouse management, particularly within an e-commerce context, and are seeking a challenging remote opportunity, we encourage you to apply. Your strategic approach to logistics and commitment to operational excellence will be vital in this role.

Key Responsibilities:
  • Manage day-to-day warehouse operations including receiving, inventory, picking, packing, and dispatch.
  • Oversee and lead a team of warehouse staff, providing direction and support.
  • Implement and maintain efficient warehouse processes and procedures.
  • Ensure accurate inventory management and conduct regular stock takes.
  • Monitor and optimize order fulfillment rates and delivery times.
  • Maintain high standards of health, safety, and security within the warehouse.
  • Manage relationships with logistics partners and carriers.
  • Utilize and optimize Warehouse Management Systems (WMS).
  • Analyze operational data to identify areas for improvement and cost reduction.
  • Train and develop warehouse staff to enhance skills and performance.
Qualifications:
  • Proven experience in warehouse management, preferably in an e-commerce environment.
  • Strong understanding of inventory control and logistics principles.
  • Experience with Warehouse Management Systems (WMS).
  • Excellent leadership and team management skills.
  • Proficiency in operational planning and optimization.
  • Knowledge of health and safety regulations in warehousing.
  • Strong organizational and problem-solving abilities.
  • Ability to work effectively in a remote management setting.
  • Good communication and interpersonal skills.
  • Bachelor's degree in Supply Chain Management, Logistics, or a related field (or equivalent experience).
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E-commerce & Social Media Marketing Manager

NR2 1AB Norwich, Eastern £35000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and results-driven E-commerce & Social Media Marketing Manager to lead their online presence. This role is fully remote, offering flexibility and the opportunity to shape digital strategies from anywhere. The successful candidate will be responsible for developing and executing comprehensive e-commerce and social media marketing campaigns to drive brand awareness, customer engagement, and sales growth. You will manage the company's online store, optimize user experience, and implement effective SEO strategies. On the social media front, you will create engaging content, manage various social media platforms, and run targeted advertising campaigns to reach and convert audiences. The ideal candidate will possess a strong understanding of e-commerce platforms (e.g., Shopify, Magento), digital marketing tools, and social media analytics. Proven experience in developing and implementing successful social media strategies, content creation, community management, and paid social advertising is essential. Excellent copywriting, editing, and visual content creation skills are required. You should be analytical, data-driven, and capable of interpreting performance metrics to refine strategies and maximize ROI. Strong project management skills and the ability to work independently in a remote setting are crucial. This role offers a fantastic opportunity to make a significant impact on our client's digital footprint, supporting their business activities which often involve customers in Norwich, Norfolk, UK . Responsibilities:
  • Develop and execute integrated e-commerce and social media marketing strategies.
  • Manage and optimize the company's online store for user experience and conversion rates.
  • Create engaging, high-quality content (text, images, video) for social media channels.
  • Plan, implement, and manage paid advertising campaigns across social media platforms.
  • Monitor social media trends, tools, and applications, and apply that knowledge.
  • Analyze website traffic, social media performance, and e-commerce sales data to identify trends and opportunities.
  • Manage SEO initiatives to improve organic search rankings and drive traffic.
  • Engage with the online community, respond to comments and messages, and build customer relationships.
  • Collaborate with internal teams to ensure brand consistency and integrated marketing efforts.
Qualifications:
  • Bachelor's degree in Marketing, Digital Media, Business, or a related field.
  • Minimum of 4 years of experience in e-commerce and social media marketing.
  • Proven experience managing successful e-commerce platforms and social media campaigns.
  • Strong understanding of SEO, SEM, email marketing, and content marketing.
  • Proficiency in social media management tools, analytics platforms, and CMS.
  • Excellent copywriting, editing, and communication skills.
  • Creative thinking and ability to generate innovative marketing ideas.
  • Experience working remotely and managing projects independently.
This is an exciting remote opportunity for a seasoned digital marketer looking to drive e-commerce success and social media engagement.
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E-commerce Marketing Manager

NR3 1DD Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and results-driven E-commerce Marketing Manager to spearhead their online growth strategies from **Norwich, Norfolk, UK**. This role is crucial for developing and executing comprehensive marketing campaigns across various digital channels to drive traffic, conversions, and customer engagement. You will be responsible for managing the e-commerce website, optimising the user experience, and ensuring seamless online transactions. Key responsibilities include developing and implementing SEO, SEM, social media, email marketing, and content marketing strategies. The ideal candidate will have a proven track record in e-commerce marketing, with a deep understanding of digital analytics, consumer behaviour, and online sales funnels. You should be proficient in using e-commerce platforms and marketing automation tools. This is a fully remote position, allowing you to work from anywhere, though ideally within a convenient time zone for collaboration. Excellent analytical skills, creativity, and a passion for digital marketing are essential. You will also manage the marketing budget, track campaign performance, and provide regular reports on key metrics to senior management. Collaboration with internal teams, including sales and product development, will be vital to ensure consistent brand messaging and effective campaign execution. Experience in social media advertising and influencer marketing would be a distinct advantage.

Key Responsibilities:
  • Develop and execute e-commerce marketing strategies.
  • Manage and optimise the company's e-commerce website and user experience.
  • Drive online sales and customer acquisition through digital channels.
  • Oversee SEO, SEM, social media, email, and content marketing efforts.
  • Analyze website traffic, sales data, and marketing campaign performance.
  • Manage the e-commerce marketing budget and allocate resources effectively.
  • Identify trends and insights to optimize conversion rates.
  • Collaborate with cross-functional teams to ensure integrated campaigns.
  • Stay up-to-date with the latest e-commerce and digital marketing trends.
  • Report on key performance indicators (KPIs) to management.
Qualifications:
  • Bachelor's degree in Marketing, Business, or a related field.
  • Proven experience in e-commerce marketing management.
  • Strong understanding of digital marketing channels and strategies.
  • Proficiency in e-commerce platforms and analytics tools (e.g., Google Analytics).
  • Excellent analytical, problem-solving, and project management skills.
  • Creative thinking and a data-driven approach to marketing.
  • Strong communication and interpersonal abilities.
  • Experience with marketing automation and CRM systems.
This is an exciting opportunity for a forward-thinking marketer to shape the online presence of a growing brand.
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E-commerce Growth Marketing Manager

NR1 1AA Norwich, Eastern £40000 Annually WhatJobs

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full-time
Our client is seeking an innovative and data-driven E-commerce Growth Marketing Manager to join their dynamic team in Norwich . This hybrid role will involve a mix of strategic planning and execution, both remotely and with occasional office presence for key meetings and team collaboration. You will be responsible for developing and implementing comprehensive digital marketing strategies to drive traffic, conversions, and customer loyalty across our e-commerce platforms and social media channels. Key responsibilities include managing paid advertising campaigns (SEM, social media ads), optimising SEO, developing email marketing campaigns, and analysing website performance using tools like Google Analytics. You will also be instrumental in shaping our social media content strategy to enhance brand awareness and engagement. The ideal candidate will have a proven track record in e-commerce marketing, with expertise in conversion rate optimisation (CRO), customer acquisition, and retention strategies. Strong analytical skills, a deep understanding of the digital marketing landscape, and proficiency in various marketing automation and analytics tools are essential. Excellent communication and project management skills are required to collaborate effectively with cross-functional teams, including design, content, and sales. We are looking for a creative thinker who can identify new growth opportunities and translate data insights into actionable marketing plans. This is an exciting opportunity to contribute to the online success of a growing brand in a flexible, hybrid work environment, driving significant impact on revenue and market presence.
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