Sales Associate

Rushden, East Midlands Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us: 24 and 30 Hours


Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.


If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn


Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

This advertiser has chosen not to accept applicants from your region.

Customer Service

Irthlingborough, East Midlands £12 Hourly Pertemps Kettering

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

permanent
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.

This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Successful applicants should demonstrate the following:

Significant experience working within a customer service role, preferably within the Construction/Hire industry.
Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
Excellent administration skills with experience using MS Office packages and strong attention to detail.
Driving licence is preferred but not essential.

Has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As an employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:
  • Competitive salary and bonus scheme
  • Up to 25 days annual leave plus bank holidays
  • The option to buy up to 5 days additional leave
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Welfare Fund (Company-funded social events)
  • Cycle to Work Scheme
  • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

Monday to Friday, 8am-4:30pm (30 minute lunch)

Apply today
This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

LE15 8RL Cottesmore, East Midlands Compass Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1609/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Cambridgeshire, Eastern £25000 - £25500 Annually Huntress

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

temporary
Customer Service Advisor

Working 9-5, Monday to Friday

Great onsite facilities

Initial a temporary contract until mid January 2026, with permanent opportunities available

Do you thrive on delivering exceptional customer service and finding solutions that make a real difference? We're looking for an enthusiastic Customer Service Advisor to join our busy, friendly team - where no two days are the same, and every customer interaction counts.

In this role, you'll be at the heart of our operation, supporting customers across multiple channels and ensuring every enquiry is handled quickly, accurately, and with care. From problem-solving and complaint handling to managing online reviews, you'll play a vital part in ensuring every customer enjoys a positive experience.



What You'll Be Doing

  • Responding to customer queries via phone, email, and online messages, aiming for first-time resolution.

  • Managing and resolving complaints efficiently and professionally.

  • Liaising with internal teams and third-party partners to ensure timely resolutions.

  • Updating systems accurately and completing all relevant administration tasks.

  • Identifying opportunities to improve our service and customer experience.



What You'll Bring

  • A genuine passion for helping people and delivering excellent service.

  • Strong communication and problem-solving skills.

  • The ability to stay calm under pressure and adapt to a fast-paced environment.

  • Great attention to detail and an organised, methodical approach to work.

  • A positive, can-do attitude and a willingness to learn.

  • Confidence working both independently and as part of a team.

  • A professional, customer-focused approach with the drive to exceed expectations.



Why You'll Love It Here

  • Join a lively, supportive team where your efforts are recognised and valued.

  • Be part of a growing business with plenty of opportunity to learn and progress.

  • Work in a dynamic environment that encourages initiative and celebrates great customer service.

If you're someone who genuinely cares about customers and takes pride in solving problems the right way, we'd love to hear from you.

Apply today and start your next chapter in customer service excellence.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Corby, East Midlands £24525 Annually Interaction Recruitment

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Customer Service Advisor

Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm

Immediate start

Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.

About the Role

As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.

Key Responsibilities

  • Process and manage customer orders with accuracy and timeliness.
  • Communicate effectively with depot staff to ensure delivery expectations are met.
  • Build and maintain strong relationships with customers and suppliers.
  • Investigate and resolve customer and supplier enquiries and complaints.
  • Support continuous improvement initiatives to enhance service delivery.
  • Maintain accurate data entry across internal systems and reports.
  • Generate customer KPI reports and compile data for invoicing.
  • Ensure compliance with Health & Safety policies.

Ideal Candidate Profile

  • Excellent written and verbal communication skills.
  • Ability to empathise with customers and resolve disputes calmly.
  • Strong organisational and time management skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Analytical mindset with good numeracy and financial awareness.
  • Professional, confident, and collaborative approach.

What’s in it for You?

  • Competitive salary and stable working hours.
  • Opportunity to work with a supportive and forward-thinking team.
  • A role where your input and ideas for improvement are genuinely valued.

Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.

INDKTT

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Cambridgeshire, Eastern £12 Hourly Berry Recruitment

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Location: Ely

Salary: 12.25 per hour

Job Type: Temporary until December 2025 (with potential to become permanent)

Shifts: Monday - Friday, 08:00 - 16:30

Berry Recruitment are looking for a reliable and customer-focused individual to join a busy team as a Customer Service Administrator on the run up to Christmas.



Key Responsibilities

  • Respond to customer inquiries via phone and email in a professional and timely manner

  • Accurately input and process customer orders using internal systems

  • Resolve customer issues efficiently, ensuring high levels of satisfaction

  • Handle incoming calls with courtesy and professionalism

  • Build and maintain positive relationships with customers

  • Collaborate with internal teams to support smooth order fulfilment and delivery



Requirements

  • Administrative experience required
  • Strong communication skills, both written and verbal

  • High attention to detail and accuracy

  • Ability to work effectively in a team environment

  • Previous experience in customer service or order processing preferred

  • Comfortable using email and basic computer systems

This role is temporary until December 2025 with potential to become permanent.

For more information, please contact Rebecca at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

Weldon, East Midlands £24500 Annually Interaction Recruitment

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Job Title:     Customer Service Assistant

Location:             Corby

Salary:    £24,500

My Corby-based client are a premium multi-vendor service and repair organisation.

Reporting to the Finance Manager, the Customer Services Assistant is responsible for collating the work of all customer facing employees, ensuring everyone is working towards the same goals and objectives, and acting as liaison between Service Team Management, Sales Team Management and Client/Suppliers to ensure maximum efficiency and elevated client experience.

General Responsibilities:

  • Contract management Create tasks for preventative maintenance visits
  • Schedule preventative maintenance site visits
  • Create and resolve admin tasks in order to support service team members to include customer quotations, sourcing and ordering of spare parts, arranging courier collections and deliveries
  • Produce monthly reports of service statistics to provide details of customer downtime and team/customer activities
  • Ensure that contracted service levels are met
  • Collate and monitor work of the service team Carry out case reviews with management team ensuring timely resolution of service cases
  • Prioritise service cases highlighting most urgent to Technical Manager for immediate resolution.
  • Manage calibration of team members testing equipment to ensure no downtime
  • Support and collate information from the service team to provide relevant and timely information for the Senior Management Team
  • Ad Hoc administration tasks as required

Person Specification:

Essential:-

Well organised with a methodical approach to work

Excellent customer service

Assertive with a cheery demeanour

Be able to work under pressure

Ability to be a key team player within a small team

Self-motivated

Experience of working with Excel and service centre software

If you wish to be considered for this role, please submit your CV and we will call you to discuss the role in more detail.

INDKTT

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Sainsbury s Jobs in Peterborough !

Customer Service Administrator

Cambridgeshire, Eastern £28000 Annually S&B Herba Foods Ltd

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Job Title: Customer Service Administrator

Location: Fulbourn, Cambridgeshire CB21 5ET

Salary: 28,000 per annum

Job Type: Full time, Permanent

Working Hours: Mon - Friday 9am - 5.30pm

About the Company:

S&B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. Our core purpose is to "Feed the nation and be a place where everyone can reach their full potential".

We have just been awarded the Investors In People standard and are embarking on a new era to attain Silver with our ultimate goal Platinum. In order to do this, we need people that are willing to drive our Goals and Ambitions and continually improve and develop themselves as individuals, with our full support.

We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative).

We have been trading for over 100 years and have a great heritage. Come and join us - it's a great place to work!

About the role:

We are looking to employ Customer Service Administrators to join our Supply Chain team in our Cambridgeshire office, reporting to the Supply Chain Manager. Please note that training will need to take place in Orpington, Kent.

Key Responsibilities Include:

  • Order receipt, processing and fulfilment
  • Communication with customers
  • System administration for customer orders (JDE)
  • Planning and co-ordination with 3rd party transport and warehousing suppliers
  • Liaison with production sites and suppliers to align with customer requirements
  • Liaising with commercial functions

About you:

Qualification, Skills & Experience:

  • Great communication skills
  • Customer service / supply chain experience preferably within a food manufacturing environment
  • Experience working with Logistics and Warehousing suppliers
  • Experience in ERP systems, JDE preferred
  • Managing EDI orders
  • Microsoft office suite
  • Able to prioritise tasks

Benefits:

  • Cycle to Work Scheme available
  • Pension
  • Life Assurance
  • 20 days increasing by 1 day per year to max 25 (plus bank holidays)
  • Free onsite car park

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience of: Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Client Services Executive, Supply Chain Coordinator, Supply Chain Administrator, Food Manufacturing Administrator, Customer Service Executive may also be considered for this role.

This advertiser has chosen not to accept applicants from your region.

Customer Service Adviser

New
PE2 6XU Peterborough, Eastern Yours Clothing

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Contracted Hours: 37.5 hours per week working Monday - Friday between the hours of 8am - 6pm and Weekends between 8am - 4pm

What is the role

Protecting and enhancing revenue through delivering first class, timely customer service from all methods of customer contact. Working within a busy, vibrant department this role will encompass all aspects of Front Line Customer Service, including complaint hand.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

New
Kettering, East Midlands HYBRID CONNECTIONS LTD

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Recruiting for a Hybrid or Remote working in customerservicesoffices based in Kettering,workingfulltimehours Monday to Friday, working shifts between 8am-6pm, with a total of 37.5 hours a week, offering astarting salary of £24,570 per annum. Depending on location this role can be fully remote.

Weare looking for experienced customer service advisors to work on a contract basis, with a high possibili.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Sainsbury S Jobs View All Jobs in Peterborough