Retail Sales Advisor - 20 Hours

GL51 9RR Cheltenham, South West DFS Furniture Ltd

Posted 10 days ago

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permanent

At DFS, youre not just selling sofas - youre helping people feel at home. Whether its a bed, mattress or a comfy sofa, youll bring your passion for service and help customers feel right seen and heard.

We know life doesnt stop when your shift starts, from school runs, to study time or just needing balance. Thats why we offer flexible working patterns to help you make it all work. If the hours liste.









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Sales Advisor

B71 4LB West Bromwich, West Midlands Wolseley UK Limited

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Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Advisor - Birmingham West Bromwich - Pipe and Climate Centre

So, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Advisor based in Birmingham West Bromwich you will be responsible for:

  • Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times.

  • Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly.

  • Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries).

  • Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability.

  • Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the published terms and conditions. Work with the customer care team to ensure that the Faulty/Damaged stock process is followed correctly.

  • Take ownership for any customer issues that arise, taking time to log them accurately in the appropriate systems following strict procedures and guidelines.

  • Handle all customer complaints following the agreed processes, flagging any issues to the branch manager.

  • Ensure that the agreed minimum performance criteria for the branch is always exceeded in terms of attendance, order accuracy, and service quality.

  • Maintain customer database information systems in logical and efficient manner.

  • Carry out other customer-related tasks, as requested by the branch manager.

  • Actively participate on any initiative to improve the level of customer service.

This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm with 1 hour break. No weekend work required.

And here’s what we’d like you to have:  

  • Previous internal or external customer service experience preferred.

  • Good verbal and written communication skills.

  • Excellent interpersonal and customer service skills: ability to interface with personnel from various departments and levels.

  • Good organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines.

  • Attention to detail and commitment to Customer Service Excellence.

  • Ability to access information using automated systems (e.g. Windows based computer systems).

We look forward to receiving your application!

#ACHS50

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Sales Advisor

Evesham, West Midlands £12 - £13 annum ProCook

Posted 1 day ago

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Permanent

Join Our Team as a Sales Advisor at ProCook!

Are you passionate about culinary tools and kitchenware? ProCook is seeking a dynamic Sales Advisor to join our enthusiastic team! As a Sales Advisor, you will play a vital role in providing outstanding customer service and helping shoppers find the perfect kitchen essentials.

Please note this is a part time permanent position for 16 hours per week

Your Responsibilities Include:
  • Greeting customers warmly and providing them with personalized assistance.
  • Sharing your passion and knowledge about our products to enhance the customer experience.
  • Assisting customers through the sales process, from product selection to checkout.
  • Maintaining an organized and visually appealing store environment.
  • Contributing to achieving sales targets and store goals.
  • Participating in inventory management and restocking when necessary.
Benefits:

At ProCook, we value our team members and offer a supportive work environment that encourages personal and professional growth. Enjoy competitive pay, employee discounts, and the opportunity to work with a passionate team.

Requirements

The Ideal Candidate Will Have:

  • Previous experience in retail or customer service is preferred.
  • A passion for kitchenware and cooking.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • A positive attitude and a willingness to learn.
  • Flexibility to work varied shifts, including weekends and holidays.

Benefits

Why You’ll Love Working at ProCook:

  • Salary is £12.60 per hour.
  • A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
  • Be part of a fast-growing company.
  • Join a friendly, close-knit team.
  • Generous colleague discount - 40%
  • Possibility to convert to a permanent contract

We Welcome Everyone:  

ProCook is an equal-opportunity employer.  We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:


At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

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Customer Sales Advisor

Selly Park, West Midlands £25000 Annually Pertemps Birmingham Industrial

Posted 13 days ago

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permanent
Job Title: Customer Sales Advisor
Salary: 25,500 per annum
Bonus: 500 performance bonus every 6 months
Hours: Monday to Friday, 8 hours per day
Flexible start and finish time between 7:45 AM and 7:00 PM
Weekends: Required to work 1 weekend in every 3

Role Overview
The Customer Sales Advisor plays a key role in ensuring customers receive consistently excellent service. This position involves handling daily customer interactions, maintaining high operational standards, and, in the absence of management, taking responsibility for day-to-day tasks and decision-making.

Key Objectives
  • Deliver an exceptional customer experience at all times
  • Maximise sales and support the achievement of store financial targets
  • Recognise and act upon opportunities to increase occupancy and revenue
  • Maintain high standards of presentation and cleanliness
  • Ensure full compliance with health & safety guidelines for staff and customers
  • Follow all operational procedures and company policies consistently

Main Responsibilities

  • Respond to sales enquiries over the phone and face-to-face, advising on available services
  • Maximise every customer enquiry to achieve personal and team sales targets
  • Carry out administrative duties to ensure compliance with company procedures
  • Maintain a clean, organised, and professional environment
  • Lone working will be required; during such times or when management is absent, you may be given key holder responsibilities
  • Forklift operation as required (training will be provided if applicable)
  • Implement and follow procedures to minimise and recover bad debt
  • Conduct regular physical inspections of the premises and customer areas
  • Perform general housekeeping and other ad hoc tasks as needed

Person Specification
  • To succeed in this role, candidates should demonstrate:
  • Strong written and verbal communication skills
  • Ability to speak clearly and actively listen to customer needs
  • Self-discipline, organisation, and attention to detail
  • Comfort working both independently and within a small team
  • Ability to confidently represent company services following training and induction
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Customer Sales Advisor

West Midlands, West Midlands £25500 - £27000 Annually Dingo Recruitment Ltd

Posted 13 days ago

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permanent

We require a Customer Sales Advisor  for a leading Self-Storage company. You will be based on the reception and work in a friendly team to promote sales alongside other duties.

This is an exciting opportunity to work as a Customer Sales Advisor for a reputable company with;

  • An excellent career in a stable, growing business
  • Investment in your training and progression
  • Exclusive perks via membership
  • Permanent role
  • Long Service recognition
  • Bi-Annual bonus scheme
  • Parking available on site

Hours:

  • Full time, 40 hours a week
  • 5 days a week
  • Varied days (Some weekends required)
  • Usually 8 hour days
  • Earliest start is usually 8am, latest finish is 6pm


Customer Sales Advisor Duties such as:

  • Promote rentals of storage units and other options available
  • Help keep the store secure, clean and presentable
  • Help unload deliveries 
  • Work to targets to increase revenue within the store
  • Respond to phone and email enquiries (no cold calling)
  • Greet customers and provide excellent customer service
  • Ensure all Health and Safety procedures are adhered to
  • Follow company procedures

This is a great opportunity as a Customer Sales Advisor to join a friendly team in Birmingham. It would be advantageous if you have experience in a customer facing role possibly in retail such as a shop assistant, an estate agent or sales consultant plus a little knowledge of self-storage. If you have some sales experience we would love to hear from you! 

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Field Sales Advisor

HR1 Stony Cross, West Midlands Sales Business Recruitment

Posted 2 days ago

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full time

Opportunities available nationwide. Please apply below for an instant invite to an online discovery session where you will find out more about this role and will be able to talk with the Area Manager.

FIELD SALES ADVISOR  - £40k+ earnings

Flexible Hours - Full and Part-Time (uncapped earnings)

Looking for a change of career; one that works around you with high earning potential?

We offer a fantastic opportunity to develop a career within a successful fast growing business.
We have over 40 years expereince manufacturing and fitting the best quality made-to-measure blinds, curtains and shutters across the country with an annual turnover in excess of £120m.

Imagine working for yourself, at your own pace and at hours to suit, with the support of the UK’s number one.
Over 1000 people are already enjoying the benefits of becoming an  Advisor .

As an Advisor  you will:

  • Visit customers at home in your local area
  • li>understand their requirements
  • provide expert advice and take measurements
  • before returning to fit the product at their windows

All you need is good communication skills - We will support you with award-winning training to teach you the rest before your first day in the field. At every appointment, you’ll represent our brand and our  reputation for quality. 
We  want you to succeed,  so you can look forward to on-going support and training from our management and local advisor teams

You’ll also get a full starter package, including tools, equipment and branded work wear in return for a small investment.

This is a self employed, commission based role & you will need to have a car.

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Customer Sales Advisor - Birmingham

Birmingham, West Midlands £25500 Annually Pertemps London

Posted 13 days ago

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permanent
The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor.

As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company.

Your responsibilities will include:

Financial Targets: Contribute to the achievement of the store's financial targets.
Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
Store Maintenance: Maintain a clean and tidy store environment.
Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.

To excel in this role, you should demonstrate:

Strong written, maths and verbal communication skills.
Effective listening skills in customer interactions.
Self-discipline and attention to detail.
Adaptability to work both in a small team and independently.
Confidence and product knowledge after completing the induction and probation period.

As a vital part of the team, you will be responsible for:

Daily customer interactions.
Achieving high levels of customer service and satisfaction.
Meeting weekly, monthly, and yearly sales targets.
Lone working with key holder responsibilities.
Conducting physical rounds of the store and units.
Forklifting, where applicable.
Implementing procedures to minimize store 'bad debt.'
Performing ad hoc duties.

If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
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Entry Level Sales Advisor

Birmingham, West Midlands Blackwater Recruitment Ltd

Posted 10 days ago

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permanent

Entry Level Sales Advisor - Immediate Start in Birmingham

Due to massive growth over the last 6 months, our Birmingham based client are looking for enthusiastic, driven and bubbly new talent to join their sales and customer service team. You do not need previous sales or customer service experience, but a can do attitude with fantastic communication skills is a must!

Our client is ready to provide y.


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Senior Retail Sales Associate

WV1 1AA Wolverhampton, West Midlands £28000 Annually WhatJobs

Posted 7 days ago

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full-time
We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join a dynamic team in **Wolverhampton, West Midlands, UK**. This role offers a fantastic opportunity for an individual passionate about delivering exceptional customer experiences and driving sales in a vibrant retail environment. The successful candidate will be responsible for assisting customers, maintaining store standards, and contributing to the overall success of the sales floor.

Key Responsibilities include:
  • Engaging with customers in a friendly and professional manner, understanding their needs, and recommending appropriate products.
  • Providing expert advice on product features, benefits, and usage.
  • Processing sales transactions accurately and efficiently using the point-of-sale (POS) system.
  • Maintaining visual merchandising standards, ensuring products are attractively displayed and the store is clean and organized.
  • Assisting with inventory management, including stock counts, replenishment, and receiving deliveries.
  • Handling customer inquiries and resolving issues or complaints promptly and effectively.
  • Training and mentoring new sales associates, sharing best practices and product knowledge.
  • Meeting and exceeding individual and team sales targets.
  • Staying up-to-date with product knowledge, industry trends, and competitor activities.
  • Collaborating with the store management team to implement sales strategies and promotions.
Qualifications and Skills:
  • Proven experience in a retail sales role, with a strong understanding of sales techniques.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • A genuine passion for customer service and creating positive shopping experiences.
  • Ability to work effectively as part of a team and independently.
  • Strong organizational skills and attention to detail.
  • Flexibility to work varied shifts, including weekends and holidays, as required by the business needs.
  • Previous experience in a supervisory or senior role is advantageous.
  • A proactive and positive attitude, with a commitment to achieving goals.
This position requires individuals who are driven, adaptable, and thrive in a fast-paced setting. If you are looking to advance your retail career and contribute to a successful brand in **Wolverhampton, West Midlands, UK**, we encourage you to apply.
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Senior Retail Sales Associate

WV1 1UA Wolverhampton, West Midlands £28000 annum (plus WhatJobs

Posted 9 days ago

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full-time
Our client, a leading retailer, is looking for an experienced and customer-focused Senior Retail Sales Associate to join their team in Wolverhampton, West Midlands, UK . This role involves providing exceptional customer service, driving sales, and assisting with store operations. You will be expected to build strong customer relationships, upsell products effectively, and contribute to a positive and engaging store environment. The ideal candidate will have a proven track record in retail sales, a passion for customer satisfaction, and excellent product knowledge. You will also support the store management team with stock management, visual merchandising, and staff training.

Key Responsibilities:
  • Deliver outstanding customer service, assisting customers with product selection and inquiries.
  • Achieve and exceed personal and store sales targets through effective selling techniques and customer engagement.
  • Build and maintain a loyal customer base by fostering strong relationships and providing personalized recommendations.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Assist with stock management, including receiving, unpacking, and merchandising new arrivals.
  • Contribute to maintaining the store’s visual presentation standards, ensuring a clean and inviting atmosphere.
  • Provide product knowledge and demonstrate features and benefits to customers.
  • Support the training and development of new sales associates.
  • Handle customer complaints and returns professionally and efficiently.
  • Collaborate with the store team to achieve overall store objectives.
  • Stay up-to-date with product knowledge, promotions, and company policies.
Qualifications:
  • Previous experience in a retail sales role, preferably in a similar sector.
  • Demonstrable success in achieving sales targets and KPIs.
  • Excellent communication and interpersonal skills.
  • A genuine passion for customer service and creating positive shopping experiences.
  • Ability to work effectively as part of a team.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Strong product presentation and selling skills.
  • Experience with visual merchandising is an advantage.
  • Basic understanding of inventory management processes.
  • A positive attitude and a proactive approach to work.
This is a fantastic opportunity to grow your career in retail within a well-regarded company located in the heart of Wolverhampton .
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