Sales Support Assistant

Warwick, West Midlands Warwick HR

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Job Description

Are you an organised, detail-oriented professional with a knack for supporting high-performing sales teams?

We're working with a leading European company to find a Sales Support Assistant who will play a crucial role in maintaining smooth operations for their Sales function. This is a fantastic opportunity to join a fast-paced, collaborative environment where you'll support major B2B and B2C accounts, coordinate promotional activity, and ensure data accuracy across internal systems.

Key Responsibilities:

As the Sales Support Assistant, you will serve as the central administrative resource for the Sales team, ensuring the efficient management and support of all customer Key Accounts. Your primary responsibilities will include maintaining accurate pricing data, creating promotional vouchers, and coordinating the setup of new customer accounts to support seamless sales operations.

Customer & Sales Support:

·Maintain and update internal price lists for B2B and B2C, as directed by the Sales or Marketing teams.

·Input and regularly verify pricing data to ensure accuracy across systems.

·Create and manage promotional vouchers for B2B and B2C activities.

·Upload terms & conditions and privacy policies associated with each account/promotion.

·Log and manage all incoming requests through the Jira ticketing system, ensuring timely resolution.

·Support the setup of new customer accounts in collaboration with the Key Account Manager.

·Maintain and update customer store lists, coordinating with internal teams (UK and Germany) and external stakeholders as needed.

Sales Reporting

·Prepare and distribute daily and weekly sales reports, ensuring data integrity and accuracy.

·Ensure reporting process is regularly checked for efficiency and automated where possible.

Cross-Functional Collaboration:

·Build and maintain effective working relationships with key internal teams, including Sales, Marketing, Finance and Customer Service.

Product Setup & Competitor Analysis:

·Liaise with the Marketing team on the introduction of new products.

·Ensure accurate setup in internal systems and update all relevant price lists.

·Conduct regular market research to monitor competitor pricing and promotions and communicate relevant insights to stakeholders.

System Testing:

·Test new customer-specific websites and software platforms.

·Generate and validate test orders to ensure system readiness.

Process Documentation:

·Maintain and regularly update all Sales Support process documents.

·Ensure processes are aligned with current SLA requirements and support operational efficiency.

Holiday Cover:

Provide cover for the OSF Assistant during periods of absence

General Duties

·Responsible for other such duties as specified by their Line Manager, the Management team or Directors to enable the Company to fulfil its orders and obligations.

·Adherence to Company Rules and Regulations, including Health and Safety, as outlined on the

·Company Intranet and Health & Safety Manual.

·Maintaining the confidentiality of all knowledge and information appertaining to the Company, its customers and its employees.

Personal Specification

Essential:

·Administrative experience.

·Organised and structured approach.

·Knowledge of Microsoft Excel.

·Positive and proactive attitude.

·Attention to detail.

·Good communication and interpersonal skills.

·Team player.

Desirable:

·Knowledge of Microsoft PowerPoint.

·Previous experience of SAP or similar system.

·Previous experience working in a sales department.

What's in it for you

The chance to work with a respected name in the European Market

·Supportive, team-focused working environment.

·A varied role with room to grow your skills in sales operations and client management

Company Benefits

·Subsides Canteen

·25 days holiday option to buy and sell days

·Medical cash plan

·Pension

·Critical Illness policy

·Company discounts on products

·Free onsite parking

Interested

Apply today to find out more or contact us directly for a confidential cha

Job Types: Full-time, Permanent

Pay: £24,500.00 per year

Application question(s):

  • Proficient in Excel

Work Location: In person

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Barista/Customer Service

Warwick, West Midlands Caffe Ideas

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Job Description

Espresso Station Warwick Parkway is the newest of Caffe Ideas' 7 locations. We are an independent coffee house with several locations around the Midlands & Warwickshire.

We are looking to recruit experienced baristas who can work to very high standards in an extremely fast-paced environment and we have part time positions available. Our operating hours are between

Caffe Ideas Ltd are an equal opportunities employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Job description

The successful candidate will ideally be barista trained although full training will be given.

You should bring outstanding customer service standards that ensure that the customer is always at the heart of everything we do.

Caffe Ideas Ltd are looking for driven passionate hospitality professionals who can bring positivity and energy to our new business combined with the want to grow with us.

Responsibilities

The successful applicants will be involved in all areas ranging from preparing Barista style beverages, cold drinks such as milkshakes, preparing hot food items such as toasties and breakfast sandwiches and serving our lovely customers at the till.

We are looking for team members who will ensure our super high standards are met in every respect.

You will have the presence and personality to influence the day to day business, you will be an exceptional team player, maximising your performance as well as that of your team .

Ideal Candidate

The ideal candidates will have a mix of experience and drive, we will be offering full training.

You will be a person who is motivated by a passion for quality and great service delivery.

Please submit a cover letter explaining why you are interested in this role.

Job Type: Part-time

Work Location: In person

Reference ID: WARWICK BARISTA

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Customer Service Supervisor

Leamington Spa, West Midlands STARK Group

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At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

What You'll Be Doing

  • Supervise and support the customer service team, providing guidance and feedback to improve performance.

  • Monitor team metrics and performance to ensure targets are met and operational goals are achieved.

  • Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.

  • Train and mentor new team members on company policies, procedures, and customer service best practices.

  • Develop and implement customer service strategies to enhance the overall customer experience.

  • Analy s e customer feedback and service trends to identify areas for improvement.

  • Collaborate with other departments to streamline processes and improve communication.

  • Prepare reports on team performance and customer satisfaction metrics for management review.

  • Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.

  • Stay updated on industry trends and best practices in customer service.

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

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Customer Service Consultant

Warwick, West Midlands Bravissimo Ltd

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Job Description

37.5 hours per week, 3 months fixed term contract

The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to work early, middle and late shifts as well as joining a weekend working rota. The role is office based in Warwick (Tachbrook Park).

About Bravissimo

Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about

Bravissimo Benefits

  • Up to 25 days holiday
  • The opportunity to buy up to 5 additional days holiday each year
  • Access to free and confidential 24/7 employee support from Retail Trust
  • 50% discount on full priced items for you, your family & friends, up to a limit
  • Healthcare Cash Plan for you and up to 4 children through Medicash
  • Employer pension contributions up to 6% (depending on length of service)
  • Life Assurance
  • Great training and learning resources
  • Long service awards after 5 years service
  • Access to new and upcoming products, with the opportunity to provide feedback
  • Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
  • Free on-site parking at Bra HQ

About the role

At Bravissimo, we are dedicated to doing the best for our customers. We want big boobed women to feel amazing and we aim to inspire our customers to celebrate their figures and feel good about themselves.

Each of our customer service consultants is responsible for helping this to happen. Day to day the job involves answering telephones, responding to live chat messages and having video fitting calls; giving expert fitting and style advice to customers across our product ranges, which includes lingerie, swimwear, and nightwear. You will also process orders on our computer system and answer customer emails and social media messages.

About You

The most important quality for our customer service consultants is to want to help make a real difference for our customers you should genuinely love speaking to people and consistently go the extra mile to help others. We are looking for people who are confident in themselves and who want to work because they enjoy what they do.

Previous experience of customer services or the lingerie industry is not necessary; we will give full training on our computer system and our lingerie products. What is essential is that you are hardworking, have good attention to detail and a real enthusiasm for the role.

Interested?

If you think this is the position for you, please click the 'apply now' to answer some questions and submit your CV.

Please note, should we receive enough applications, we will close this role earlier than the stated closing date so if this role is of interest, please don't delay in popping your application in.

Please note, due to the nature of the roles in our Customer Service Department, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on

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Full Time Library Customer Service Assistant

Warwick, West Midlands Warwickshire County Council

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Job Description

Salary

£25,583 - £25,989 per annum

Contractual hours

37

Basis

Full time

Region

Warwick

Package

Full Time, Permanent

Job category/type

Customer Service, Libraries

Date posted

17/10/2025

Job reference

RA

Working in Leamington & Kenilworth Library, this role is the first point of contact for all users. The post-holder will be an integral part of the team, ensuring a positive experience for customers of all ages.

You will need to have the enthusiasm to deliver outreach and promotional work, including children's activities which involve singing and telling stories. You should also be able to share enthusiasm and knowledge of books and reading with all ages

ICT plays a big role in libraries today so experience of using office packages, the internet and social media is needed to assist our customers when answering enquiries, giving hands on advice and carrying out administrative duties.

Working pattern:

Week 1: Monday LEA 9:00 – 6:00, Tuesday 9:00 – 5:30, Wednesday 9:00 – 5:30 Thursday 9:00 – 5:30, Friday LEA 9:00 – 6:00

Week 2: Tuesday 9:00 – 5:30, Wednesday 9:00 – 5:30, Thursday 9:00 – 5:30, Friday LEA 9:00 – 6:00, Saturday LEA 11:00 – 4:30

Sundays as required. Enhanced rates of pay for Sunday working, plus time of in lieu.

For further information please see the Job Description and Person Specification below:

Customer Services Assistant

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

For further information please contact Dee Berridge Team Manager.

Closing date: 3rd November 2025

Interview date: Week commencing 17th November 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.

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Customer Digital Service Advisor

Warwick, West Midlands AAH Pharmaceuticals

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About The Role

In this hybrid working role will be accountable for answering inbound digital correspondence (Live Chat, email, efax, Salesforce Case) responding effectively and aligned to required key performance indicators (KPI's) providing a great customer experience. There may be a proactive outbound call requirement to solve problems or escalate queries. You will offer Live Chat remote support for customers and resolve problems as effectively as you can or triage to the appropriate department or local AAH branch for them to resolve. There will also responsibility for the AAH Social Media channels via Orlo to log complaints and manage any queries that come through Twitter and Linkedin.

This Role is a 12 Month FTC contract

Accountabilities

  • Managing customer contact via Live Chat or email / efax and sales force to set objectives including order taking, problem solving,
  • Logging queries, E-returns and complaints on the database to ensure we achieve our target of 95%+
  • Monitoring you own work list of open queries, ensuring that serious complaints are investigated and closed effectively within specific timescales to avoid call breach.
  • Understand the role KPIs and delivering to these objectives.
  • Ensure that you remain up to date with all key company messages and e-learning where required.

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP's. We work collectively to make a difference. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. Our ability to shape the future of healthcare depends on the passion and hard work of our people.

  • 25 days Plus Bank Holidays
  • Company Sick Pay
  • Pension Scheme
  • Long Service Awards
  • Death in Service
  • Discounted Shopping Platform
  • Employee Assistance Programme
  • Excellent Career progression with full ongoing Support
  • Onsite parking with excellent working conditions and transport links. (Check out the map to find our exact location).
About You
  • Good communication skills – Oral and Written
  • Good problem-solving skills
  • Proactive, positive attitude
  • Ability to prioritise and organise own workload.
  • Experience of customer service and complaint handling
  • Experience working with Microsoft Word, Excel and PowerPoint
  • Empathetic and understanding
  • Take personal responsibility to understand the KPIs and your role in delivering the objectives.
About Us

At AAH, you'll be part of a team playing a vital role in one of the UK's largest pharmaceutical and healthcare distribution networks. Every day, we make a difference in millions of lives by delivering lifesaving medicines from our network of branches to pharmacies, hospitals, and GP practices across thousands of communities.

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we've built. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we're actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we're supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.

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Sales Assistant

Birmingham, West Midlands Sage Solutions | Marketing Agency

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Sales Assistant – Full Training & Career Growth | Sage Solutions | Birmingham Are you a people-person who loves connecting, chatting, and making things happen? Sage Solutions in Birmingham is looking for a Sales Assistant who’s energetic, outgoing, and ready to take on an exciting full-time, on-site role. If you’ve worked in retail, hospitality, customer service, events, or any other customer-facing environment, this could be your next big step. We’re not just offering a job — we’re offering a place to learn, grow, and progress. What’s in it for you Full training provided — no prior sales experience needed. 1-on-1 mentorship to help you develop key professional skills: communication, negotiation, time management, and teamwork. A supportive, fun, and diverse team that celebrates every success. Opportunities to travel nationally and internationally. Clear career progression into leadership roles for top performers. About the role As a Sales Assistant , you’ll be the face of Sage Solutions — meeting customers, understanding their needs, and helping them find the right solutions. You’ll be part of a collaborative environment where your energy, confidence, and personality will shine every day. Whether you’re helping a client make a decision, hitting performance goals, or celebrating with your team, no two days are the same. This Sales Assistant role is ideal for someone who’s: A natural communicator and great listener Bubbly, approachable, and professional Motivated by targets and performance Eager to learn and open to feedback Reliable, positive, and enjoys working with others Why join Sage Solutions At Sage Solutions, we believe in personal development, recognition, and creating a positive culture where people thrive. If you’re ready for a challenge that’s fun, fast-paced, and full of opportunity — this Sales Assistant position could be perfect for you. Location: Birmingham (on-site, full-time) Hours: Monday to Friday, full-time schedule Experience: Minimum 2 years in a customer-facing environment (retail, hospitality, customer service, etc.) If this sounds like you — easy-going, driven, and ready to grow — apply today and let’s start your journey with Sage Solutions. SalesAssistant SalesJobs CustomerService BirminghamJobs CareerGrowth Mentorship FullTraining Teamwork LeadershipDevelopment TravelOpportunities
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sales assistant

Birmingham, West Midlands The Sakthi Organisation

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Job Overview

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will play a crucial role in enhancing the customer experience by providing exceptional service and support. This position involves engaging with customers, assisting them in their purchasing face to face, and ensuring a smooth sales process.

Duties

  • Greet customers warmly and assist them in identifying their needs
  • Provide information about products and services, ensuring customers are well-informed
  • Engage in upselling techniques to maximise sales opportunities
  • Do face to face customer acquisitions in designated areas
  • Collaborate with team members to achieve sales targets and enhance customer satisfaction

Skills

  • Communicate effectively with customers
  • Excellent time management skills
  • Ability to sell while providing outstanding customer service
  • Experience in sales techniques to increase sales potential
  • Strong communication skills, both verbal and written, to engage effectively with customers

If you are passionate about sales and customer service, we invite you to apply for the Sales Assistant position. Join our team and contribute to creating a welcoming shopping experience for our valued customers.

Job Type: Full-time

Pay: £580.00-£720.00 per week

Benefits:

  • Casual dress
  • Company events
  • Flexitime
  • On-site parking

Ability to commute/relocate:

  • Birmingham B12: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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Sales Assistant

Evesham, West Midlands Harrison Global

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Join Our Commercial Team as a Commercial Assistant

Are you a detail-driven, proactive individual with a passion for supporting dynamic commercial operations? Do you thrive in fast-paced environments and enjoy collaborating across teams to deliver exceptional results?

Harrison Retail is looking for a Commercial Assistant to join our growing Commercial Team. This is a fantastic opportunity to become part of a company that values innovation, teamwork, and continuous improvement.

Why This Role Is Exciting

As a Commercial Assistant, you'll play a key role in supporting project delivery, sales order processing, and procurement activities. You'll work closely with Project Managers and the Commercial Manager to ensure smooth operations and successful outcomes.

But here's the real opportunity:

If you can demonstrate experience in leadership or supervisory roles, there is potential for progression into a more senior position in the near future. We're looking for someone who's not just ready to contribute—but ready to grow.

What You'll Be Doing

  • Supporting project administration, including sales orders, purchase orders, and ERP updates.
  • Assisting with customer onboarding and documentation.
  • Collaborating with internal teams to source and negotiate costs for bespoke items.
  • Attending project meetings and following up on action points.
  • Identifying process inefficiencies and recommending improvements.
  • Helping train and mentor new team members.

What We're Looking For

Essential:

  • Experience in customer-facing administrative roles.
  • Strong proficiency in Microsoft Excel, Word, and Outlook.
  • Excellent communication and organisational skills.
  • Ability to work independently and as part of a team.
  • GCSEs (Grade C/4 or above) in English and Maths.

Desirable:

  • Leadership or supervisory experience.
  • Familiarity with project management tools like ClickUp or Asana.
  • A solution-driven mindset and a keen eye for detail.

What's In It for You

  • A supportive team environment with room to grow.
  • Clear pathways for career development.
  • Opportunity to contribute to exciting retail projects.
  • Training and mentoring to help you reach your potential.

Some Of Our Benifits:

  • 23 days holiday plus bank holidays (increasing to 25 days holiday after 5 years' service)
  • A day off on us for your birthday
  • 1.5 hour early finish once a month for appointments
  • A company-funded health cash plan
  • Free lunch and drinks provided daily

Ready to Apply?

If you're ready to take the next step in your career and join a company that values your growth, apply now and show us how your leadership potential could shape the future of our Commercial Team.

Job Type: Full-time

Pay: From £27,000.00 per year

Benefits:

  • Additional leave
  • Cycle to work scheme
  • Discounted or free food
  • Enhanced maternity leave
  • Free parking
  • Paid volunteer time

Ability to commute/relocate:

  • Evesham WR11: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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Sales Assistant

Birmingham, West Midlands Eminence Org

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Job Summary

We are looking for friendly and reliable individuals with access to their car to join our team of brand ambassadors. Your role consists of providing face to face premium quality customer service to promote brands and increase customer revenue.

Responsibilities

  • Provide outstanding customer service by greeting and assisting customers in a friendly manner.
  • Engage with customers to understand their needs and recommend appropriate products or services.
  • Effectively upsell products to enhance customer experience and drive sales.
  • Maintain an organised and tidy sales image.
  • Handle customer with excellent etiquette.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Collaborate with team members to achieve sales targets and improve overall store performance.
  • bonus' included for car drivers

Skills

  • FULL VALID UK DRIVERS LICSENCE
  • Strong selling skills with a proven ability to upsell products effectively.
  • Basic maths skills for handling transactions.
  • Excellent organisational skills to maintain an efficient work environment.
  • Strong time management abilities to prioritise tasks effectively.
  • Friendly demeanour with excellent interpersonal skills for building rapport with customers.
  • Ability to work well under pressure while maintaining attention to detail.

Join us as a Sales Assistant, where your contributions will be valued, and your career can flourish within our supportive team environment.

Job Types: Full-time, Part-time

Pay: £529.00-£616.00 per week

Ability to commute/relocate:

  • Birmingham B12 0NS: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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