Sales & Customer Service Coordinator

Bedford, Eastern £25000 - £26000 Annually Allstaff

Posted 5 days ago

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temporary

We have an exciting new temporary opportunity for a Sales & Customer Service Coordinator based in Bedford for one of our clients on a full-time basis.

Summary of the Sales & Customer Service Coordinator role 

Salary: £25,000 - £26,000
Location: Bedford 
Type of Contract: Temporary – minimum 3 months  
Hours: 37 hours, Monday – Thursday 8:30am – 4:30pm, Friday 8:30am – 4:00pm 

Responsibilities of the Sales & Customer Service Coordinator  

  • Enter, process and confirm sales and service quotations and orders
  • Escalate late deliveries
  • Run invoices and provide export shipping documentation
  • Answer customer enquiries and handle any complaints
  • Update and maintain the system
  • Maintain KPI’s

Requirements for a successful Sales & Customer Service Coordinator

  • Experience working in a service environment
  • Customer service and admin experience
  • Experience responded to customer enquiries via phone and email
  • Complaint handling skills
  • Strong IT skills with experience using Excel and SAP
  • Good communication skills
  • Problem solving skills 

Allstaff Recruitment are an Independent Recruitment Specialist based in Bedfordshire who work on behalf of companies across Bedford, Milton Keynes and surrounds to fill their vacancies and meet their recruitment needs. We place candidates in permanent, temporary and contract roles across a number of industry sectors.  

Check out our website and our jobs page for our latest vacancies in your area.  

To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter.  

**Thank you for your interest in the Sales & Customer Service Coordinator role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications, we receive it is with regret that we are unable to respond to all candidates directly. However, if you do not hear from us within seven days you have unfortunately been unsuccessful on this occasion. ** 

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Sales Coordinator - Customer Service

Leighton Buzzard, Eastern Grundfos

Posted 8 days ago

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Sales Coordinator - Customer Service
Job Description
**Are you a customer centric professional with exceptional communication skills?**
**Do you want to elevate customer experiences, resolve issues and co-ordinate seamless support?**
**If you thrive in a dynamic environment and excel in communication, apply now to be part of our frontline customer service team!**
Grundfos are looking for a Sales Co-ordinator to join our internal Customer Services team based in our head office in Leighton Buzzard. In this role you will contribute to our thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc.
This role is a maternity cover with a 1 year contract.
**What is the job about?**
As a Sales Co-ordinator you will provide the first level of customer contact resolution on inquiries which can be resolved quickly and provide timely and effective quotations, technical advice, and order entry related support to our customers and sales teams.
The role will include the following responsibilities:
+ Commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc.
+ Create tickets, e.g. RFI (request for information), RFQ request for quotation)
+ Create processed offers according to the description.
+ Track offers according to specifications (e.g. sales guidelines).
+ Follow up on Customer interactions within set SLA.
+ Provide standard pricing and delivery information.
+ Identify business opportunities and handover to external sales.
+ Create, delete and maintain Customer contact data in the C4C system.
+ Contact Customers or internal stakeholders to resolve missing order data at the time of entry into SAP to enter an executable order.
+ Manage Customer order changes (lead time, shipping conditions, quantity, postponements, rejection, cancellation) and interaction with External Sales, Finance and the Supply Chain.
+ Assist Customers with order progression and supply chain issues.
+ Provide order and delivery status to Customers.
This role is based in our Leighton Buzzard, 3 set days per week, with the remaining two days open to work from home if you wish. The working hours are 08:30am-17:00 Monday to Friday (37.5 hr per week), with 1 hour for lunch.
**Could this be you?**
We anticipate that you will have previous experience within Customer Services approx. 2 years minimum, relevant administrative experience, great organizational skills and accountability with customers.
+ Knowledge of business structure, products and key market needs to create a successful Customer centric experience.
+ Demonstrate working knowledge SAP (CRM/SD) (not a requirement but would be advantageous)
+ Familiarity with MS Office applications.
+ Good communication and networking skills together with the ability to build strong and trusting relationships with both Internal and External Stakeholders.
+ Excellent written and spoken English
**Why Grundfos?**
At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world's water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity but an obligation. What really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
Furthermore, we offer:
+ Flexible working
+ Flexible benefits package
+ A wide range of employee benefits and discounts
+ Access to health and wellbeing initiatives
+ Access to internal training and great opportunities for individual development
+ 25 days holiday + Bank holidays per year
+ 3 days per year for volunteering
+ Free parking
**We look forward to hearing from you.**
_If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn:_ _ _or our YouTube channel:_ _ _._
Information at a Glance
**Job details**
Workplace: Hybrid (office and home-working)
Job Location: Leighton Buzzard, Central Bedfordshire, United Kingdom
Contract Type: Full-Time
Employment Type: Regular
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Sales Assistant

LE17 4JW Lutterworth, East Midlands Pop In Stores

Posted 8 days ago

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temporary

MPK Garages Ltd are one of the top 50 Independent Forecourt Retailers in the UK. We work closely with our supply partners Texaco, Nisa and Londis to provide quality products at competitive prices. We pride ourselves in delivering great customer service and consistently high standards throughout our stores and forecourts.

We have a vacancy for a part time Sales Assistant to join our team at Walcote .


WHJS1_UKTJ

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Retail Sales Assistant p/t

OX16 5EG Banbury, South East REC-REVOLUTION LTD

Posted 8 days ago

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part time

Jenningsbet - Retail Sales Assistant

30 Hours over any 4 days from 7 (plus opportunities for paid overtime)

We are looking for a Retail Sales Assistant to be part of a team in a fun and engaging betting environment.

Whilst we welcome applications from those with a betting shop background, we also want to talk to you if you want to learn, are great with customers, flexible in your approach, and enjoy .


WHJS1_UKTJ

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Sales Manager

Northamptonshire, East Midlands £45000 - £50000 Annually Travail Employment Group

Posted 1 day ago

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permanent

Sales Manager

45,000 to 50,000pa d.o.e, NN17 1QE, Permanent, hybrid, immediate start

Due to continued initial success and expansion plan, a brand new exciting opportunity has arisen a Sales Manager to join a small independent manufacturing company. You will provide sales support to the Managing Director, winning new business through-out the UK:

  • Pro-active daily management of the sales cycle to prospect customers daily, via visit introduction meeting, sales calls, and marketing mail-shots via email and social media
  • Attending sales visits at customers sites, inviting prospect customer to your site to introduce them in person to your product range
  • Devising and delivering sales plans, to achieve agreed targets/KPI's, coming sales forecasts with Managing Director
  • Cleansing and updating internal CRM system with correct decision maker and influence contact details
  • All administration duties related to the role

We would expect the successful Sales Manager to be able to demonstrate sales experience from a capital machinery or engineering environment, be an excellent communicator and have a friendly, procession, confident nature, this is a new standalone role, within a growing organisation. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you have worked within Sales Executive, UK Sales Manager or a Sales Representative position.

You will be joining a growing company that is relatively in it's infancy, but has already experienced fantastic success, and is gaining a enviable reputation in their field. Working directly with the Managing Director, this role will offer variety on a daily basis. The organisation prides themselves on delivering outstanding bespoke services and products to their clients, and they are keen to recruit a Sales Manager who strives to offer the same, and be part of their success story!

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

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Sales Administrator

Northamptonshire, East Midlands Miller Homes

Posted 1 day ago

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permanent

Sales Administrator

South Midlands region, Northampton, NN4 9BS

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.

We are looking to recruit a Sales Administrator to join our fantastic South Midlands sales team and play a key role in coordinating and managing actions arising from plot reservation through to exchange of contract, ensuring that all subsequent legal completion timescales are agreed and achieved, and to provide administrative support for the sales department.

RESPONSIBILITIES:

  • Management of all reservations through to exchange of contracts within the required period
  • Ensuring legal completion timescales are agreed and met
  • Daily liaison with the sales teams on site, solicitors and occasion liaison direct with clients
  • Update and coordinate departmental reports on reservations, exchanges, completions and cancellations

REQUIREMENTS:

  • Strong communication skills to form an effective liaison with external and internal stakeholders.
  • Excellent MS Office skills (Word, Excel, Powerpoint etc) and suitable copy typing skills
  • Ability to work on own initiative and to meet deadlines
  • Previous experience as a Sales Administrator / Coordinator

WHAT WE OFFER:

  • Competitive basic salary
  • 26 days annual leave + public holidays + your birthday off
  • Opportunity to earn up to 10% bonus
  • Company contribute 6.5% to your pension, plus other benefits
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Sales Executive

Milton Keynes, South East £40000 - £45000 Annually Charity Link

Posted 2 days ago

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permanent

We are recruiting Sales Executivepromoting the work of some of the country's most prestigious charities. You'll get a basic salary of £25.4K with the opportunity to earn £7K+ in OTE .

What you'll get:

• £2 4k guaranteed basic salary.

• Regular incentives and bonus (giving a realistic OTE £4 )

• Healthcare plan worth up to £9 per annum.

• 28 days annual leave.

• Death in service plan, twice your annual salary.

• Award winning training and on-going support.

• Generous referral scheme.

• Pension plan.

• Shopping discounts at over 30,000 retailers.

• Long service awards - includes extra holiday, cash gifts and additional healthcare.

• Career development opportunities.

Your Role:

Join one of the country's most successful face-to-face charity fundraising organisations, speaking to members of the public and signing them up for a regular donation or sponsorship to nationwide charities. We'll provide you with full training, but confidence, resilience and strong communication skills are a must.

Your Company:

Apply for a role today as a Private Site fundraiser at Charity Link and you'll be working for a company with over 30 years of experience. We are actively searching for people with face-to-face field sales skills to work on behalf of some of the nation's best known and respected charities.

When you join Charity Link you'll be part sales teams with a wealth of experience and are passionate about fundraising. We believe this is due to the support we give, and the understanding that the hard work you do should be recognised more than financially but with opportunities for career progression and provision of a strong all-round package for our people and teams.

Life as a charity fundraiser is an exciting one. If you're confident, optimistic, resilient and love talking to people, this could be your next role!

It's full of challenges and even more rewards with no two days the same, and you'll meet and connect with some of the best kinds of people.

Apply now and take your next step as a charity field sales executive for Charity Link.

At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyone—regardless of background, identity, or lived experience—feels valued, respected, and empowered to thrive. Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates. Whether you're new to the sector or bringing years of experience, we welcome passionate individuals who share our commitment to making a difference

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Sales Manager

Bedfordshire, Eastern £55000 - £65000 Annually Universal Business Team

Posted 2 days ago

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permanent

Description

Our client, a well established, reputable company based in Bedford  is looking to recruit a Sales Manager to join their team.
We are looking for an experienced Sales professional with a real passion for achieving sales targets and delivering world class sales management processes. Our client operates within the commercial cleaning industry servicing a variety of industries such as retail, education, healthcare, manufacturing etc.
You will be responsible for leading a team of field sales and internal telemarketers to ensure delivery of our ambitious sales growth plans to drive market share gains.
You will coach and develop the team’s to ensure that best in class processes are implemented resulting in increased, sales effectiveness, pipeline growth, new business wins. The successful candidate will also be expected to directly conduct field-based sales and generate new business for the company themselves, leading by example.

This is a 50/50 split between being based in their Bedford offices, and being out on the road with clients within the South.

Main Duties:

  • Lead and manage the team of Field sales and Telemarketers to deliver sales and margin targets in line with the business strategy
  • li>Ensure that the pipeline is managed effectively ensuring that deals are closed successfully and there are sufficient opportunities to meet the new business expectations.
  • Training, coaching, mentoring and performance management of the team
  • Direct responsibility for sales generation with an individual sales target
  • Manage the BDM and telemarketing team on a day-to-day basis
  • Identification and recruitment of new talent into the sales team.
  • Increase sales across all potential sales streams.
  • Ensure that the KPI for proposal presentations is achieved.
  • To develop a public sector tender response procedure leading to increased public sector business
  • Provide input to the Managing Director for inclusion in an ongoing business plan for the Company, consistent with the Company’s primary objective pf continued profitable growth.
  • < i>To work closely with the Operations Department, managing and closing potential sales to current clients, identifying opportunities to sell additional services to existing clients and following this through to a successful conclusion.
  • Ensure all work quoted for is costed and approved in accordance with Company procedures, and that submissions are both comprehensive, professional, and accurate.
  • Ensure the CRM database is developed and maintained

Requirements

  • Experience of successfully leading a field sales & internal team to deliver growth in a mature market.
  • Experience in a service led sales environment
  •  Ability to prioritise workload, team issues and delegate effectively.
  • li> Ability to build a positive team dynamic, to try new innovative ideas, and able to challenge the status quo. li> Passionate and experienced in business-to-business sales with the ability to build relationships and influence key stakeholders li>Excellent knowledge of sales management process, strategies and tactics to deliver best in class operation.
  • Possess an all-round understanding of business awareness and knowledge of financial terms and the ability to compile a sound business case.
  • Excellent communication skills, flexibility, ability to work to deadlines and the determination to see a job through to a satisfactory conclusion are essential for this role

Benefits

Salary- £55,000- £5,000 depending on experience plus approx. 0k OTE

Company Car
Healthcare Cash Plan
Opportunity to progress to Sales Director or General Manager

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Sales Coordinator

North Northamptonshire, East Midlands £30000 - £35000 Annually Summit Recruiters

Posted 2 days ago

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permanent

Are you an enthusiastic and innovative relationship builder looking for a new fast paced challenge which will enhance your customer interaction and sales skills without  any cold calling? Are you a confident and engaging business developer, account manager or sales excecutive who wants to get away from the cold calling aspect of your role, but take your career to the next level? Look no further this is the role for you.

My professional, friendly, and successful client have a large and consistent customer base, alongside the continued development of existing clients. Due to growth, they have created an additional role for a Sales Coordinator to assist with the quoted projects, current orders and some upselling of products and services.

This is a terrific opportunity to join and assist with the company's next stage of growth at the same time providing you with the opportunity to develop your consultative relationship building technique and project management skills.

The Sales Coordinator's responsibilities will be:

  • Negotiate and secure orders by following up all quotations with key decision makers.
  • li>Effectively grow your sales area by proactively finding new opportunities that convert into enquiries.
  • Develop new and repeat business opportunities by efficient management of leads generated from various marketing activity.
  • Manage projects timely ascertaining clear project requirements. This includes offering technical support throughout a project to best assist our customers in determining the right products to use on their projects.

To help you succeed our client will provide:

  • In-house training in specialist sectors to develop and extend your knowledge
  • A ready-made client portfolio of customer contacts to service and develop
  • General support and progress updates
  • Structured admin resources such as CRM tools

Experience required:

  • Track record of sales environment
  • Capable of analysis and problem solving
  • Experience in a tangible product-based industry an advantage
  • Excellent IT skills
  • Team player with proactive, confident and assertive communication ability
  • Strong administrative, planning and organisational skills
  • Happy to consider ethusiastic individuals from any industry

In return for your hard work, our client offers:

  • Starting basic salary between £28,000 - £35,000K DOE + excellent commission
  • < i>Excellent pension scheme & private healthcare
  • 26 days + bank holidays annual holiday entitlement
  • Excellent career progression

If you have a proven track record in a customer service or sales motivated environment and the desire to develop your skills to the highest level please press apply.

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Technical Sales

Binley Woods, West Midlands £25000 - £35000 Annually THM Employment Ltd

Posted 3 days ago

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permanent

TECHNICAL SALES ENGINEER - BASED BINLEY WOODS, COVENTRY - FULLTIME - PERMANENT - £25,000 to £35,000 - DEPENDING ON EXPERIENCE

Our client are looking for a Technical Sales and Service Engineer - your role will be multi-tasking with both regular and new clients so COLD CALLING different industries is a part of this role. Booking appointments, arranging onsite visits, find out what their needs are and providing information on what we can offer moving forward. 

All information from the appointment will need to be fed back into the service department accurately including details such as hours run, serial numbers and models.

The office will put the quotation together and you will be responsible for taking the quotation back in and presenting it, answering any questions and winning the business.

Main Duties:

On a daily basis you will be Cold calling, booking appointments and client visits 

Accurately feeding service requests into the office, all serial numbers and information gathered needs to be accurate.

Serves customers by identifying their needs and fact finding.

Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.

Establishes new service accounts by identifying potential customers and planning and organizing sales call schedule.

Presenting service quotations to potential new customers.

Determines improvements by analysing cost-benefit ratios of equipment or service applications in customer environment and engineering or proposing changes in equipment or use of materials or services.

Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

Develops customer’s staff by providing technical information and training.

Complies with BCAS regulations etc by studying existing and new legislation and anticipating future legislation and opportunities.

Prepares sales order reports and completes logs.

Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.

Contributes to team effort by accomplishing related results as needed.

8.30AM – 5.00PM 30 minutes lunch.

Ideally Local to Coventry

Previously demonstrated organisation and time management skills are a must.

Role would suit someone who understands prioritising and grading customers.

IT Literate – proficient with sending emails, using excel, word etc.

Experience of using initiative in a previous role and taking the lead is desirable.

Candidate Ideal Requirements

Tenacious – Doesn’t take no for an answer, relogs for a follow up call and tries a different approach later on in the year.

Resilient / Confident

Attention to detail – serial numbers and information gathered needs to be correct for quoting.

Good written communication skills - Excellent Interpersonal skills

Positive outlook - Self-motivated

Hungry/Hard working – They won’t be fed leads.

Not afraid to contact new businesses

Friendly – Builds a good rapport - Helpful - Problem sorter.

Organised - Enjoys prospecting

Good at planning/optimising time/time management skills.

Conscientious – This is not a sell and run sales job.

Good listening skills.

Good IT skills.

Honest/trustworthy

Approaches the role as if they are offering a service which is required and helping people/ more of a consultative approach – This is not a hard sell job.

Full detailed training will be given, they will always have full support and guidance. 70% new business/30% existing account management split.

So if you feel this is you then please either send you cv or call Teresa

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