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Showing 255 Sales Assistants jobs in Seaham

Sales Associate

Murton, North East Moss

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Job Description

Job Description

About Us: 8 Hours

Location : Dalton Park


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.


If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn


Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

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This advertiser has chosen not to accept applicants from your region.

Casual Sales Assistant

Seaham, North East Lindt & Sprüngli

Posted today

Job Viewed

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Job Description

Dalton Park

Sales Assistant (Chocolate Advisor)

A little bit about Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We're also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

We have an exciting opportunity where you could be a part of our incredible team.

In this role you will:

  • Support the store management team towards the accomplishment of the retail plan
  • Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
  • Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
  • Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action

Where you'll be based

This role is based in the Leeds and is 0 hours per week

Key Responsibilities

Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward

  • Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
  • Collaborate with store management team on opportunities for key trading periods

Delivering and Developing Operational Excellence

  • Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
  • Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
  • Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
  • Escalate issues to the store management team when necessary in a timely manner

Delivering Outstanding Premium Visibility and Communication with our Customers

  • Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
  • Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
  • Maintain monthly visual merchandising plan to company standard
  • Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
  • Understand and actively anticipate consumer needs and go the extra mile to delight customers

Leading for an Inspiring Place to Work

  • Take responsibility for developing your own skills and capability and support a learning culture
  • Collaborate with line manager in order to achieve your own agreed PDP objectives
  • Participate in monthly 1-2-1s with your line manager to guide your own performance
  • Work with line manager to resolve personal performance issues in a timely manner
  • Align with line manager on action plans from personal performance reviews

What experience you'll bring

  • Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
  • Proven track record of delivering performance at a high level within a team
  • Numerate with good analytical and IT skills
  • A highly motivated self-starter, with a drive for results
  • Excellent interpersonal skills, able to build relationships internally and externally
  • An infectious can do attitude – ready to try new things and enthuse everyone you meet

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You'll notice this throughout the recruitment process; in our 'dress for your day' policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything that you'll bring, we can offer you an exciting role in a fast-growing organisation, where we'll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more

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Sales Associate

Murton, North East Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us: 8 Hours

Location : Dalton Park


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.


If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn


Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Sales Associate

Gateshead, North East Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us: 6 Hours

Location : Metro Centre, Gateshead


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Sales Associate

Newcastle upon Tyne, North East Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us: 24 Hours

Location : Newcastle


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Sales Associate

Newcastle upon Tyne, North East Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

About Us: 24 Hours

Location : Newcastle


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Sales Associate

Gateshead, North East Moss

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

About Us: 24 Hours

Location : MetroCentre, Gateshead


Our Vision is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.


Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.


Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.


Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.


Key Responsibilities:

  • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
  • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
  • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
  • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
  • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
  • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.


What You'll Need to Succeed:

Technical:

  • Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
  • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.


About You:

  • Reflects the aesthetic of Moss through personal style and presentation.
  • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
  • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
  • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.


Rewards & Benefits:


  • Employee Discount: 70% discount across all our stores.
  • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
  • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
  • Season Ticket Loan: Financial support for commuting.
  • Cycle to Work Scheme: Encouraging eco-friendly travel.
  • Discounted Gym Membership with PureGym : Promoting physical health and fitness.
  • Life Insurance: Providing peace of mind for colleagues.
  • Ongoing Development : Tailored to suit your career ambitions from day one.
  • Access to Moss Learning: An online learning platform for skill enhancement.
  • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
  • New Baby Gift : Celebrating important personal milestones of colleagues.




If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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Senior Retail Sales Associate

SR1 2AB Sunderland, North East £25000 Annually WhatJobs

Posted 6 days ago

Job Viewed

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Sunderland, Tyne and Wear, UK . This is a fantastic opportunity for an individual with a passion for customer service and a proven track record in retail environments. You will be responsible for assisting customers, managing inventory, and contributing to the overall success of the store.

Key Responsibilities:
  • Greet and assist customers in a friendly and professional manner, understanding their needs and providing tailored recommendations.
  • Develop and maintain a deep knowledge of our product range to effectively answer customer queries and upsell where appropriate.
  • Process sales transactions accurately and efficiently using the point-of-sale system.
  • Maintain store presentation standards, ensuring displays are attractive, well-stocked, and adhere to merchandising guidelines.
  • Assist with stock management, including receiving deliveries, checking inventory, and processing stock takes.
  • Handle customer inquiries, complaints, and returns with empathy and efficiency, striving for first-contact resolution.
  • Contribute to achieving store sales targets and key performance indicators (KPIs).
  • Train and mentor junior sales associates, sharing best practices and product knowledge.
  • Ensure adherence to all company policies and procedures, including health and safety regulations.
  • Collaborate with the store management team to identify opportunities for sales growth and customer engagement.
  • Participate in visual merchandising efforts, contributing to the overall aesthetic and appeal of the store.
  • Proactively seek opportunities to enhance the customer shopping experience, turning potential issues into positive interactions.
  • Stay updated on product knowledge, promotions, and company initiatives to provide the best possible service.
Qualifications:
  • Previous experience in a retail sales role, with a preference for at least 2 years in a senior or supervisory capacity.
  • Excellent communication and interpersonal skills, with the ability to build rapport with a diverse customer base.
  • Strong sales and customer service orientation, with a genuine desire to help customers.
  • Ability to work effectively as part of a team in a fast-paced environment.
  • Proficiency in using point-of-sale (POS) systems and other relevant retail technology.
  • A flexible approach to working hours, including weekends and public holidays as required by store operations.
  • A keen eye for detail and a commitment to maintaining high standards of store presentation.
  • Demonstrable ability to handle challenging customer situations with professionalism and tact.
  • A proactive and results-driven attitude, with a commitment to achieving sales targets.
  • Ability to undertake physical tasks such as lifting and moving stock as part of daily duties.
This role requires a dedicated individual who can embody the company's values and contribute positively to the team environment. If you are a driven sales professional looking for a challenging and rewarding career in retail, we encourage you to apply.
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Senior Retail Sales Associate

SR6 0LX Sunderland, North East £13 Hourly WhatJobs

Posted 13 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in Sunderland, Tyne and Wear, UK . This is an excellent opportunity for an individual with a passion for customer service and a proven track record in retail environments. The ideal candidate will be responsible for driving sales, providing exceptional customer experiences, and contributing to the overall success of the store. Your responsibilities will include greeting customers, understanding their needs, and recommending suitable products, achieving individual and team sales targets, maintaining visual merchandising standards to create an attractive and engaging shopping environment, managing stock levels, including receiving deliveries and replenishing shelves, processing transactions accurately and efficiently using the point-of-sale system, and handling customer inquiries, complaints, and returns in a professional and courteous manner. You will also be expected to assist with staff training and development, act as a brand ambassador, and uphold the company's values and service standards. The successful applicant will possess strong communication and interpersonal skills, a friendly and approachable demeanor, the ability to work effectively both independently and as part of a team, excellent problem-solving skills, and a proactive approach to tasks. Previous experience in a supervisory or senior retail role is highly desirable. Flexibility with working hours, including weekends and public holidays, is essential. Join us and become a key part of a thriving retail community, contributing your expertise to enhance the customer journey and drive business growth. This role offers a competitive hourly wage and the potential for career advancement within the company.
Qualifications:
  • Proven experience as a Retail Sales Associate or similar role.
  • Excellent understanding of sales principles and customer service best practices.
  • Familiarity with retail POS systems and inventory management.
  • Strong interpersonal and communication skills.
  • Ability to stand for extended periods and lift moderate weight.
  • High school diploma or equivalent; further education is a plus.

This is a fantastic chance to develop your career in a supportive and fast-paced environment.
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Senior Retail Sales Associate

NE1 4 Newcastle upon Tyne, North East £25000 Annually WhatJobs

Posted 22 days ago

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Job Description

full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Newcastle upon Tyne, Tyne and Wear, UK**. This role is crucial in driving sales performance and ensuring an exceptional customer experience. The ideal candidate will have a proven track record in retail sales, a passion for exceeding targets, and the ability to inspire and lead by example.

Responsibilities:
  • Achieve and exceed individual and team sales targets through effective selling techniques and product knowledge.
  • Provide outstanding customer service, building rapport and loyalty with shoppers.
  • Assist in merchandising, visual display, and maintaining store presentation standards.
  • Process customer transactions accurately and efficiently using the point-of-sale system.
  • Handle customer inquiries, complaints, and returns with professionalism and efficiency.
  • Support stock management, including receiving, unpacking, and replenishing inventory.
  • Train and mentor junior sales staff, sharing best practices and product expertise.
  • Stay up-to-date with product knowledge, promotions, and company policies.
  • Contribute to a positive and collaborative team environment.
  • Participate in store opening and closing procedures as required.
Qualifications:
  • Previous experience in a customer-facing retail role, with at least 2 years in a senior or supervisory capacity.
  • Demonstrated ability to meet and exceed sales goals.
  • Excellent communication and interpersonal skills.
  • Strong understanding of sales principles and customer service best practices.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency with POS systems and basic computer applications.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • A positive attitude and a genuine enthusiasm for fashion and retail.
  • Ability to stand for extended periods and lift/move merchandise up to 20kg.
This hybrid role offers the opportunity to blend in-store sales expertise with strategic planning and team development. Join our client's thriving retail environment and make a significant impact. Experience the vibrant atmosphere of **Newcastle upon Tyne** while contributing to a successful brand.
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