1018 Sales Assistants jobs in Torquay

Join a dynamic and driven team at a successful multichannel e-commerce online retailer specialising in niche furniture products and sofas.

As a Sales Customer Service Advisor, you will take charge of the complete online order journey. Your role will be crucial in providing sales support across multiple e-commerce channels, guiding customers through the sales process, and ensuring an exceptional customer experience by addressing inquiries, resolving issues, and following up after sales.

We expect you to have a minimum of two years of experience in a sales or customer support role, with a proven ability to identify customer needs, present products effectively, and close sales.

Key Responsibilities as a Sales Customer Service Advisor:

• Manage the online chat function and efficiently handle incoming customer calls and emails.
• Develop an in-depth understanding of the company's products and services to provide informed advice and close sales effectively.
• Lead customers through the online sales process, offering expert guidance on product selection and facilitating seamless purchases.
• Oversee online sales transactions, process payments, and handle returns or refunds with precision.
• Assist in dispatching customer orders via couriers and e-commerce platforms.
• Drive sales through up-selling and strategic recommendations.
• Process returns, exchanges, and refunds, rigorously analysing evidence and documentation to investigate complaints and make informed decisions.
• Complete all necessary documentation in the sales process, manage customer emails, keep thorough call notes, and verify orders before dispatch.
• Deliver outstanding customer service and ensure high levels of satisfaction at all times.

Are you ready to be a vital part of this exceptional team as a Sales Customer Service Advisor?

Skills required for this Sales Customer Service Advisor role:

We are looking for self-motivated, enthusiastic individuals who thrive in a fast-paced environment. While we value diverse backgrounds, you must show a track record of success in delivering excellent sales/customer service and possess strong administrative skills. You will need:

• Proven experience in sales or customer service roles.
• Excellent written and verbal communication skills for effective interactions with customers via phone, web chat, and email.
• The ability to identify and resolve customer issues and challenges related to online sales decisively.
• A strong commitment to customer satisfaction and the ability to build rapport with customers easily.
• Outstanding organisational skills and problem-solving ability, with meticulous attention to detail.
• Proficiency in using online sales platforms and customer relationship management (CRM) systems.
• Flexibility to work weekends.

This is a full-time Sales Customer Service Advisor position, requiring 40 hours per week over five days, including two weekend days per month with set days off during the week.

This is an outstanding career opportunity for an individual who is passionate about the events industry, and would like to join an organisation that prides itself on providing exceptional customer journeys, in both the events and leisure sides of the business.

The Riviera International Centre is an iconic destination site in the South West with extensive conferencing and event facilities, including a conference auditorium, arena/exhibition hall and additional meetings and function rooms.

We are looking for an individual with sales experience, preferably in the events or hospitality industry (although this is not essential), to actively seek out new business, handle current enquiries, administrative tasks such as drawing up contracts, attend trade shows and networking events and show clients around the venue. To be successful in this role you will have a strong work ethic, be passionate about the events industry and our venue and most of all have a confident and engaging personality who will put potential clients at ease.

• Process conference and events enquiries generated through the website, email, telephone or walk-in enquiries with the aim to convert these leads into confirmed events.

• Liaise with the Sales and Events Manager and support the development of existing business and create opportunities for new business.

• Maintain accurate data on business contacts and enquiries, adding and updating events in the event management system diary and ensure follow-ups and contact is maintained.

• Understand client requirements, objectives, and budgets to create tailored event proposals and packages.

• Liaise with the Sales and Events Manager to develop appropriate Sales and Marketing activities which may include some weekend/ off-site work.

• Administration tasks such as keeping sales notes up to date, drawing up contracts and terms and conditions, providing room plans, sample menus and any other information required by the client before the event is confirmed.

• Will ideally have experience in the events and/or hospitality industry

• Will possess a friendly, approachable and `can do' attitude.

• Will be passionate about providing exceptional customer care.

• Will have a keen eye for detail and be able to multitask.

• Will be flexible - evening and weekend work may apply occasionally (if attending trade shows or networking events).

• Will be computer literate.

• Will have a desire to overachieve in a challenging but rewarding industry.

• Competitive salary

• Generous annual leave

• Free gym membership for you and a nominated person

• Employee health cash plan

• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending

• Pension Scheme

• Company sick pay

• Career progression

• Training and development

Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

How to Apply

If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a cover letter and CV

Previous applicants need not apply.

• Friday 19th September 2025.

Lex Leisure seeks to operate leisure venues on a commercial basis with a view to generating a surplus that can be used for our principal objective of supporting those who are disabled, physically or mentally or who require support or bespoke care plans to stay physically active. Lex Leisure, working with key partners, wants to empower disabled people to take a more active role in all aspects of sport and physical activity and for our facilities to be more inclusive and to provide a greater range of sporting opportunities for disabled people.

Job Title Sales Controller

Hybrid role Office based 2/3 days week (Exeter)

Employer Overview

Fast growing technology business based in the south west with a strong global customer base. SaaS provider that reduces fuel costs, improves driver efficiency and reduces emissions for both individual drivers and large corporate fleets.

About the Role

The Sales Controller is responsible for sales forecasting, pr.

Everest are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level.

With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, industry leading training, ongoing coaching a.

• Basic salary plus bonus providing uncapped annual on-target earnings of around £55,000 per annum. 
• Company car.
• Workplace pension scheme and life insurance.
• Benefits platform with employee support programme and discounted rates of vehicle parts and servicing.
• Access to world-class training and development.
• Fantastic long-term career development prospects

• Managing the Car Sales department in its entirety
• Second Facing Customers if required
• Maximising profitability and revenue within the Car Sales Department
• Assisting the Sales Team with reaching and exceeding their targets.

• Have a proven track record within a Vehicle Sales Manager role
• Be results driven with a key focus on meeting objectives
• Adaptable, analytical and a strong communicator.