428 Sales Associate jobs in Hayes
8hr Part time Sales Assistant, Kurt Geiger, Heathrow Terminal 4
Posted 3 days ago
Job Viewed
Job Description
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
WE NEED YOU TO:
- Consistently deliver exceptional customer service
- Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience
- Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
- Ensure the shop floor is kept tidy and replenished and that store standards are maintained
- Support your management team by working towards individual and team sales targets
- Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
- Assist in the preparation and planning of promotional activities
- Be a role model for our brand and adhere to uniform standards
- Regularly participate in training activities to become a confident brand ambassador
Requirements
- Strong communicator
- Understanding of excellent customer service
- Interest and awareness of key fashion trends
- Self-motivated and driven by targets
- Confident working in a team
Benefits
- Competitive basic hourly rate
- Amazing employee discounts
- Fabulous shoes!
If you’re successful, you will work for a business which recognizes that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
Field Sales Representative
Posted today
Job Viewed
Job Description
Field Sales Representative Needed
We're a national company with a rapidly expanding order book We are currently seeking full-time sales Representatives in the local area to provide quotations to customers interested in our services and products.
Job Responsibilities:
- Taking measurements
- Showing product samples
- pricing up
Note: No cold calling or canvassing is required – all appointments are pre-confirmed and warm leads.
What We Offer:
- Comprehensive training provided, No previous experience required
- Immediate start dates available from next week
- Earnings starting at £25,000 with uncapped commission
- Full-time positions with weekly pay
Requirements:
- Must own vehicle
- Must have a full UK driving licence
Job Types: Full-time, Permanent
Pay: £5,000.00- 5,000.00 per year
Work Location: In person
Sales Development Representative (inbound)
Posted today
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Job Description
Sales Development Representative (inbound)
Hayes, London
Hybrid
£30,000 - £0,000 plus uncapped commission
We’re looking for motivated, creative, and driven Sales Development Representatives to join our growing team. You’ll focus on qualifying and nurturing inbound leads generated through marketing campaigns, website inquiries, and other demand-generation activities. We’ve already grown to over 1000 clients from warm leads and with your support will be able to help more businesses seeking ways to adopt green initiatives.
As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join!
Key Responsibilities:
- Respond promptly and professionally to inbound leads from multiple channels (website forms, phone calls, events, webinars, email campaigns, social media, etc.).
- Identify and qualify leads by understanding their budget, decision making power, specific needs, and timeline for making a purchase.
- Deliver qualified meetings to the BDM team with precision including accurate CRM records, detailed notes, and all administrative tasks up to date.
- Work closely with leadership, marketing, and the wider team to refine our inbound strategy and drive overall success.
- Share recurring customer questions, objections, or concerns to help improve sales enablement materials and marketing campaigns.
- Have an understanding of the typical frameworks used in the sales qualification process
About you:
- At least 12 months professional sales experience
- Proven success in handling inbound leads and the skills required to convert into a meeting.
- A strong track record of meeting and exceeding sales targets.
- A can-do attitude, ready to help build a brand-new function and take advantage of all the growth opportunities it brings.
- Excellent written and verbal communication skills - you’re the kind of person who can represent the company and make a great first impression.
- Proficiency with tools like LinkedIn Sales Navigator, CRMs, and lead generation/enrichment tools.
Benefits:
- Hybrid working with 2 days in the office (Hayes, London)
- 25 days holiday plus bank holidays
- Add 1 day holiday per year service + buy / sell up to 5 days each year
- Flexible work policy with options to take into account family care
- Best in class Family Friendly Leave and Pay
- Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car
- £500 pa. personal de lopment budget
- 00 home office budget
- Bupa healthcare
- Equity options - own a part of the business
Sales Development Representative (inbound)
Posted today
Job Viewed
Job Description
Sales Development Representative (inbound)
Hayes, London
Hybrid
£30,000 - £0,000 plus uncapped commission
We’re looking for motivated, creative, and driven Sales Development Representatives to join our growing team. You’ll focus on qualifying and nurturing inbound leads generated through marketing campaigns, website inquiries, and other demand-generation activities. We’ve already grown to over 1000 clients from warm leads and with your support will be able to help more businesses seeking ways to adopt green initiatives.
As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join!
Key Responsibilities:
- Respond promptly and professionally to inbound leads from multiple channels (website forms, phone calls, events, webinars, email campaigns, social media, etc.).
- Identify and qualify leads by understanding their budget, decision making power, specific needs, and timeline for making a purchase.
- Deliver qualified meetings to the BDM team with precision including accurate CRM records, detailed notes, and all administrative tasks up to date.
- Work closely with leadership, marketing, and the wider team to refine our inbound strategy and drive overall success.
- Share recurring customer questions, objections, or concerns to help improve sales enablement materials and marketing campaigns.
- Have an understanding of the typical frameworks used in the sales qualification process
About you:
- At least 12 months professional sales experience
- Proven success in handling inbound leads and the skills required to convert into a meeting.
- A strong track record of meeting and exceeding sales targets.
- A can-do attitude, ready to help build a brand-new function and take advantage of all the growth opportunities it brings.
- Excellent written and verbal communication skills - you’re the kind of person who can represent the company and make a great first impression.
- Proficiency with tools like LinkedIn Sales Navigator, CRMs, and lead generation/enrichment tools.
Benefits:
- Hybrid working with 2 days in the office (Hayes, London)
- 25 days holiday plus bank holidays
- Add 1 day holiday per year service + buy / sell up to 5 days each year
- Flexible work policy with options to take into account family care
- Best in class Family Friendly Leave and Pay
- Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car
- £500 pa. personal de lopment budget
- 00 home office budget
- Bupa healthcare
- Equity options - own a part of the business
Customer Service Manager
Posted today
Job Viewed
Job Description
We are looking for a passionate and talented Customer Service Manager to join our team at London Heathrow.
The Customer Service Manager manages the customer relationship between WFS, the airline and airline customers including continuous development of the relationship and ensuring service level agreements are met.
This is an exciting opportunity to be part of a global leader in the airline cargo industry. We offer a competitive salary along with opportunities to progress your career.
Your main responsibilities on a day to day basis will be:-- Driving customer onboarding.
- Leading implementation and embedment.
- Engaging with customers through weekly service meetings.
- Delivering airline Key Performance Indicators and Service Level Agreements.
- Acting as a link between operations and customer.
- Developing and introducing new business.
- Monitoring and managing customer Key Performance Indicators.
- Producing reports for senior managers.
- Daily monitoring of all staff, KPIs, systems, data, and processes to ensure operational objectives are consistently met.
- Supporting the operational planning and rostering to mitigate potential impacts (review of skill sets & staffing levels and execution of customer requests, and special projects).
- Maintaining consistent physical presence on the shop floor, contributing to shift briefings, site audits, staff engagement and motivation.
- Customer Service Experience within a service delivery environment.
- Confidence to explore and develop new business opportunities.
- Good communication skills with the ability to build strong relationships with key stakeholders.
- Planning and organisational skills including handling multiple tasks and prioritising them.
- Airport experience is desirable.
Please note that successful candidates will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.
Our ValuesSafety
- Always look out for our own and each other's safety.
- Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
- Comply with all relevant safety regulations and standards at all times.
- Learn from mistakes and share that learning.
Customer Focus
- Delight customers by actively anticipating their needs, concerns and preferences.
- Offer alternative "yes" solutions to "no" situations.
- Deliver service excellence and always aim to exceed customer expectations.
Respect
- Appreciate everyone's background, cultural values and opinions at all times.
- Actively listen and understand other's intent and point of view, especially during disagreements.
- Build trusting relationships, demonstrate empathy and care for others.
Excellence
- Always do the right thing. Do it right the first time.
- Demonstrate extreme ownership: See it, Own it, Solve it.
- Adopt a growth mindset: keep learning, stay agile, be resilient.
- Set high expectations, embrace innovation and practice continuous improvement.
Teamwork
- Prioritise SATS Group's interests over one's own and department needs.
- Proactively share resources, ideas and information constructively.
- Build on each other's strengths and ideas to achieve win-win outcomes.
WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.
In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.
Sales Associate
Posted today
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Job Description
Overview
We are seeking a dynamic and enthusiastic Sales Associate to join our team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Sales Associate, you will play a vital role in enhancing the customer experience, driving sales, and ensuring that our store is well-presented and inviting. Multilingual abilities, particularly in English, to cater to our diverse clientele.
Responsibilities
- Engage with customers to understand their preferences and provide tailored recommendations.
- Maintain an organised and visually appealing merchandise.
- Handle transactions accurately and efficiently while providing excellent phone etiquette when addressing customer inquiries.
- Upsell products by highlighting features and benefits to maximise sales opportunities.
- Collaborate with team members to achieve sales targets and maintain a positive work environment.
- Demonstrate effective time management skills to ensure sales are completed promptly.
Qualifications Welcome;
- Proven experience in a retail or sales environment is advantageous but not essential.
- Bilingual or multilingual capabilities, especially in English are preferred.
- Strong communication skills with the ability to engage effectively with customers from diverse backgrounds.
- A proactive approach to upselling products and enhancing the overall customer experience.
If you are passionate about Sales, enjoy working with people, and possess the necessary skills, we invite you to apply for this exciting opportunity as a Sales Associate
Job Type: Full-time
Pay: £24,420.00-£28,000.28 per year
Work Location: In person
Sales Associate
Posted 11 days ago
Job Viewed
Job Description
**Grade Level (for internal use):**
08
**About the Role:**
**The Team:**
In this role, you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests, cancellations, or amendments to existing agreements. You will have close collaboration with Legal, Commercial Data Services, Finance and Client Services teams.
**Responsibilities and Impact:**
This role will be allowing you to build a holistic view of the S&P DJI business, supporting our Client Coverage and Channel Management teams whilst driving performance for the regional Inside Sales team.
+ Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to)
+ New licensing and entitlements
+ Client billing & reporting
+ Client renewals/usage statistics
+ Client prospectus language
+ Existing client maintenance & day-to-day user care
+ Process Sales deals - Sales Orders, Opportunities and Entitlements (Data, IP and Custom), Agreement Drafting & Negotiation with internal and external legal teams
+ Effectively collaborate with internal teams such as Finance, Product Management, Data Product management, Client Services, Legal
+ Work on both sales and strategic based projects that assist with general workflow efficiencies
+ Drive customer satisfaction and adoption within existing accounts
+ Hold weekly meetings with Sales Representatives to provide them with relevant statistics, KPIs and updates on key regional/global initiatives
**What We're Looking For:**
**Basic Required Qualifications:**
+ Fluency in English
+ Additional European language skills preferred (strong preference: Italian)
+ Excellent communication skills and a Bachelor's degree in a related field
+ 1+ Years in a Specialty/Discipline: Client Services, Sales Support, or similar role
+ Excellent level of proficiency in MS Office, Excel, PowerPoint, and Salesforce
+ Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders
+ Ability to maintain a balanced focus between daily duties and larger scale projects
+ Strong analytical abilities to discover discrepancies, potential improvements in workflows and systems, and new revenue-generating opportunities
+ Knowledge of Tableau, Salesforce, Microsoft Power BI or other data visualization tools advantageous
**Preferred Qualifications:**
1+ Years in Industry: Financial Services preferred
**About S&P Global** **Dow Jones Indic** **e** **s**
At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
**US Candidates Only:** The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), SLSGRP203 - Entry Professional (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
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Sales Associate
Posted today
Job Viewed
Job Description
About Us: 6 Hours
Location: Reading
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn
Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.
Sales Associate
Posted today
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Job Description
Job Type: Full Time, 40 hours per week (Contract for 6 months with possibility of permanent role)
Hours of Work: Monday – Saturday 9:30 - 18:30, Sunday 12:00 - 18:00
Broad Purpose of Job
Drake's is looking for a result-driven retail Sales Associate to be responsible for all sales job duties. From serving customers in store to the highest standards, to generating leads and closing sales. We are looking for an individual who is able to achieve excellent customer service, while consistently meeting the store’s sales goals.
Specific Duties and Responsibilities
- Able to collect client data and build your own customer network
- Be driven to take customers on a journey, retain over multiple store visits and our website
- Dealing with telephone, email and video call enquiries
- Replenishing stock
- Communicating with office staff for arranging requested stock for customers
- Making sure all appropriate product is out on the shop floor and correctly displayed
- Making sure all product is correctly priced and has a barcode
- Ensure any tailoring needed is done so in a correct and timely manner and communicated to the tailor in a clear and concise way
- Making sure Drake’s VM standards are being adhered to
- Making sure the shop floor is clean, replenished and ready to receive guests
- Assist in quarterly stock takes
- Any other reasonable task as and when required
Sales Associate
Posted today
Job Viewed
Job Description
About Us: 24 Hours
Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.
Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.
Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.
Purpose of the Role:
You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.
Key Responsibilities:
- You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
- You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
- You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
- You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
- You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
What You'll Need to Succeed:
Technical:
- Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
- POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.
About You:
- Reflects the aesthetic of Moss through personal style and presentation.
- Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
- Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
- Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym : Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development : Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift : Celebrating important personal milestones of colleagues.
If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn