155 Sales Staff jobs in Bournemouth

• Drive sales performance and achieve individual and team targets.
• Deliver exceptional customer service, building strong relationships and loyalty.
• Provide expert product knowledge and personalised recommendations.
• Assist with visual merchandising and maintaining store presentation standards.
• Manage inventory, including stock control, receiving, and replenishment.
• Support the store management team in daily operations and team training.
• Handle customer queries and resolve issues effectively and efficiently.
• Contribute to a positive and energetic store environment.

• Previous experience in a retail sales role, preferably in a customer-facing environment.
• Demonstrable success in meeting sales goals.
• Excellent communication, negotiation, and interpersonal skills.
• A passion for retail and a strong understanding of customer service principles.
• Ability to work independently and as part of a team.
• Flexibility with working hours.
• A positive attitude and professional demeanour.

• Greet and engage customers, providing personalized styling advice and product knowledge.
• Build and maintain a loyal clientele by understanding their needs and preferences.
• Achieve and exceed individual and store sales targets through proactive selling and excellent service.
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain visual merchandising standards, ensuring the store is presented immaculately.
• Assist with inventory management, including stock checks and replenishment.
• Handle customer inquiries and resolve any issues or complaints with professionalism and discretion.
• Stay informed about current fashion trends and competitor activities.
• Participate in store training programs to enhance product knowledge and selling skills.
• Collaborate with the store team to create a positive and dynamic working atmosphere.
• Build relationships with personal shoppers and stylists.

• Previous experience in luxury retail sales is essential, preferably within fashion, accessories, or beauty.
• A strong passion for luxury goods and fashion.
• Excellent communication, interpersonal, and customer service skills.
• Proven ability to meet and exceed sales targets.
• Impeccable personal presentation and a sophisticated demeanor.
• Experience with POS systems and stock management.
• Ability to work flexible hours, including weekends and evenings, as required by the retail environment.
• A proactive and results-oriented approach.
• Team player with a positive attitude.
• A good understanding of the local market and customer demographics in Southampton, Hampshire, UK is beneficial.

• Developing and implementing comprehensive sales strategies to achieve and exceed revenue targets.
• Conducting in-depth market research and competitive analysis to identify emerging trends and opportunities.
• Collaborating with cross-functional teams, including marketing, product development, and operations, to ensure seamless execution of sales initiatives.
• Mentoring and guiding junior sales team members, providing them with the tools and support needed for success in a remote setting.
• Managing and nurturing key client relationships, ensuring high levels of satisfaction and retention.
• Utilising data analytics to track sales performance, forecast future trends, and provide actionable insights to leadership.
• Staying abreast of the latest advancements in retail technology and sales enablement tools.
• Contributing to the continuous improvement of sales processes and best practices.

• Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
• Proven track record of success in retail sales management, with at least 5-7 years of progressive experience.
• Demonstrated ability to develop and execute effective sales strategies that have led to significant revenue growth.
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport with diverse stakeholders remotely.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.
• Experience in managing remote teams and fostering a positive virtual work culture.
• A proactive and results-oriented mindset, with a passion for the retail industry.

• Identify and pursue new sales opportunities through various channels.
• Conduct product demonstrations and presentations to prospective clients.
• Manage the sales cycle from initial contact to closing deals.
• Build and maintain strong relationships with existing and potential customers.
• Meet and exceed monthly, quarterly, and annual sales quotas.
• Prepare and present sales reports and forecasts.
• Stay up-to-date on product knowledge and industry trends.
• Collaborate with the marketing team on lead generation initiatives.
• Provide excellent customer service throughout the sales process.

• Proven experience in a sales role, preferably B2B sales.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team in a hybrid environment.
• Proficiency with CRM software (e.g., Salesforce, HubSpot).
• A proactive approach to identifying and pursuing sales leads.
• High school diploma or equivalent; relevant certifications or a degree are a plus.
• Resilience and a positive attitude towards overcoming sales challenges.
• A commitment to achieving sales targets and customer satisfaction.

• Actively seek out new business opportunities within the assigned sales territory.
• Build and maintain strong relationships with clients through regular face-to-face meetings.
• Present and demonstrate products/services to potential customers.
• Negotiate pricing and contract terms to close sales effectively.
• Achieve and exceed monthly and quarterly sales targets.
• Manage the sales pipeline and maintain accurate customer records in the CRM system.
• Provide exceptional customer service and post-sales support.
• Gather market intelligence and report on competitor activities.
• Collaborate with the marketing team to develop targeted sales campaigns.
• Prepare sales reports and forecasts for management.

• Proven experience in field sales or a customer-facing sales role.
• Excellent communication, persuasion, and interpersonal skills.
• Demonstrated ability to meet and exceed sales quotas.
• Strong organisational and time management skills.
• Proficiency in using CRM software.
• A valid UK driving license and a willingness to travel frequently.
• Resilience and a positive attitude towards challenges.
• Ability to work independently and manage a territory effectively.

About Us: 6 Hours

Location: Salisbury

Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people.

Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now.

Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues.

Purpose of the Role:

You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity.

Key Responsibilities:

• You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way.
• You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s.
• You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience.
• You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops.
• You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss.
• You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.

What You'll Need to Succeed:

Technical:

• Basic Product Knowledge involves understanding the features, benefits, and products available in the store.
• POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems.

About You:

• Reflects the aesthetic of Moss through personal style and presentation.
• Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand.
• Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence.
• Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions.

Rewards & Benefits:

• Employee Discount: 70% discount across all our stores.
• Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
• Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
• Season Ticket Loan: Financial support for commuting.
• Cycle to Work Scheme: Encouraging eco-friendly travel.
• Discounted Gym Membership with PureGym : Promoting physical health and fitness.
• Life Insurance: Providing peace of mind for colleagues.
• Ongoing Development : Tailored to suit your career ambitions from day one.
• Access to Moss Learning: An online learning platform for skill enhancement.
• Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
• New Baby Gift : Celebrating important personal milestones of colleagues.

If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

• Proactively identify and research potential clients through various channels, including online research, social media, and networking.
• Initiate contact with prospective customers via email, phone calls, and social media to generate interest and qualify leads.
• Clearly articulate the value proposition of our products/services and tailor messaging to meet the needs of different prospect profiles.
• Schedule introductory meetings and product demonstrations for Account Executives.
• Manage and maintain a high volume of sales activities in a CRM system (e.g., Salesforce).
• Collaborate closely with the sales and marketing teams to refine lead generation strategies and campaign execution.
• Develop a deep understanding of our target market, industry trends, and competitive landscape.
• Achieve and exceed monthly and quarterly targets for qualified leads and scheduled meetings.
• Provide feedback to marketing and sales leadership on lead quality and campaign effectiveness.
• Mentor and provide guidance to junior SDRs.
• Stay up-to-date with the latest sales development tools and techniques.