909 Sales jobs in Warwickshire

Are you a university student looking for a placement year in the tech industry?  

Want to work somewhere where your ideas matter and you can make a real impact?  

Start date: Monday 6 th July 2026  

Length : 12 months   

Salary: £20,000   

Locations: Manchester, Marlow, London, Birmingham, Bristol, Leeds, Newcastle, South Coast and Glasgow  

Join our Sales Internship Programme

Our Internship Programme is designed for students like you - curious, driven, and ready to explore the world of technology. Over 12 months you'll gain hands-on experience, lead on real projects, make a genuine impact on our organisation and build skills that will set you apart after graduation.  

Check out some of our intern blogs via this link to learn more about a placement year at Softcat: Softcat Student Success Stories | Higherin  

About the Sales Department  

As the largest department, Sales is crucial to our business goals, strategy, and award-winning customer service. This department prides itself on it's vibrant culture, strong teamwork and opportunities for personal growth and development. If you want to be a part of a team that's big on rewards, hard work and incentives then a sales career might just be for you.  Our sales department consists of our Corporate Sector and Public Sector Sales teams, and our past interns have worked across both areas.   

As a Sales Intern you'll be:  

• Working as part of a Sales Intern team, you'll be supporting our SMB customers in Corporate and Public Sector with their technology requirements   

• Working with our key sales functions, developing knowledge, and understanding of a sales career, including experience in new business development and account management   

• Learning about Softcat and our key technology products, and how they can benefit businesses  

• Building key sales skills such as communication, customer management and relationship building  

• Working towards team targets and KPIs with the opportunity to earn extra commission and incentives   

• Collaborating with other Softcat interns on group projects  

What we're looking for:  

• A current undergraduate University student studying in the UK/Ireland in your penultimate year, from any degree discipline  

• Passionate about technology & sales  

• Excellent communication, relationship building and team work skills   

• A motivated self-starter, with the resilience and drive to achieve against targets   

• Demonstrate an alignment to our Softcat values & inclusive culture  

Work in a way that works for you  

We recognise that life doesn't always fit into a 9-5 every day in the office. That's why we offer:  

• Hybrid working (3 days in the office, 2 days working from home)  

• Flexible working hours – flexing the times you start and finish   

Working with us  

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.  

How does our internship recruitment process work?   

Our process consists of four stages, Application > One-Way Video Interview > Virtual Assessment Centre > Final Stage Panel Interview.    

Initially we're reviewing you for our Tech & Services area, assessing your Softcat fit, passion for this area and transferable skills. Once you reach our Assessment Centre's, we'll reveal the roles we have available for this year's placements. You'll then be given the opportunity to highlight your first choice, or we'll align you to where we think you'd make the most impact. You'll then interview specifically for your aligned role at your final stage panel interview .     

Some key info:   

• Application closing date: Friday 19 th December 2025   

• Sales Assessment Centre Dates: Tuesday 3 rd February 2026 OR Thursday 5th February 2026 (you must be able to attend one of these dates to be considered for this opportunity)  

• Roles are subject to location which means you may be required to relocate in order to be considered for a position  

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.  

Join us    

To become part of the success story, please apply now.  

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.    

You can find out more about life at Softcat and our commitments to diversity and inclusion at Life At Softcat | A Culture You'll Love | Softcat  

Salary:

Competitive Salary + Bonus + Excellent Benefits

Regional Account Manager – London – Plumb Centre

So, who are we? We are Plumb Centre , a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Regional Account Manager based in London you’ll be responsible for:  

• Full account management, from site to office, with close relationships across all levels
• Ensure the branch team are focused on supporting the delivery of the conversion of sales opportunities, as well as the maximising the sales of accounts in the local area
• Develop, maintain and leverage excellent working relationships with the WUK Sales team, suppliers and external customers
• Identify and develop new and existing accounts across your territory to maximise the growth of sales and margin

 And here’s what we’d like you to have:  

• Previous industry experience would be ideal
• Excellent communication skills and strong attention to detail
• Willingness to learn and step up to run the branch in the Branch Managers absence
• Confidence interacting with customers and suppliers to build effective relationships

This is a full-time, permanent role working 40 hours per week

We look forward to receiving your application!

#ACHS100

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Working within the Gallagher Care and Charity Division, responsible for the management and development of relationships with allocated clients, working closely with Account Managers to provide exceptional service to new and existing clients by advising on and securing appropriate cover to meet their demands and needs, seeking growth opportunities, achieve optimum profitable renewal retention and growth. This is a hybrid working role combining working from home and regular office attendance as agreed depending on location.

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships, undertaking regular meetings to understand their insurance and risk management needs, preferences and expectations. Have overall responsibility for the client’s relationship with Gallagher
• Identify and capitalise on new business and growth opportunities to drive sales and growth. Develop revenue through insurance programs plus wider client service offerings
• Obtain and maintain risk information including fact find, survey reports and site photos, accompanying insurer surveys that arise. Review claims experience and advise Clients on trends, effects and risk management.
• Assist in broking where appropriate, deal with internal and external queries from colleagues or underwriters
• Link in with wider team resources where appropriate – e.g. claims, risk management, marketing
• Present terms, deliver new business or renewal report and accompanying documents, obtain client instructions and provide clear closings to the Account Manager.
• Ensure compliance with FCA regulations and Gallagher policies and procedures and quality standards, raising any complaints, errors or omissions with management on discovery to protect Gallagher’s reputation. Work in accordance with the requirements detailed in the Gallagher UK Professional Standards Manual.
• Maintain and update knowledge of insurance products, services and markets as and when developments occur
• Build and maintain network of contacts in both internal and external markets.
• Cultivate a positive, respectful work culture that promotes teamwork, particularly with your Account Managers
• Conduct coaching, training and share knowledge where beneficial to the wider team.

• Good understanding of insurance principles and the coverage, terms and conditions of transacted risk types develop knowledge of the requirements of the niche sectors in which we operate.
• Understand insurance laws and their impact on advice provided and client programs
• Risk aware with strong planning and analytical skills along with accuracy and high attention to detail
• Excellent written and verbal communication and interpersonal skills to build rapport with clients, insurers, team members and management. Authentic communication skills for varying audience.
• Ability to ask relevant questions to identify client needs
• Adept at negotiating to achieve the desired result
• Professional and empathetic with team members, internal and external clients, even in conflict situations, maintaining confidentiality and integrity at all times
• Self-motivated with a results oriented mindset whilst able to work within a team to achieve priorities and motivate others
• Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s
• Proficiency in using MS Office, Acturis and Gallagher applications (Acturis and knowledge of Gallagher applications can be developed)
• Aligned with Gallagher vision, values and strategy
• Willingness to achieve Cert CII as minimum, work towards higher insurance qualifications is desirable . Maintenance of appropate CPD requirements.
• Eligible to work in the UK
• Ability to travel to client sites and other Gallagher offices where required.
• Proactive in lead management and follow up
• Excellent planning and analytical skills
• Deals with ambiguity
• Comfortable and credible at decision-maker level
• Continually builds and sustains a network managing relationships

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office.

Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions.

• Control the renewal process for your clients.  Gather information from Clients and Prospects using superb communication skills.
• Maintain and grow your book of business by chasing and securing new business leads.
• Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!
• Visit with clients as appropriate, it's here that your interpersonal skills will shine.
• Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team.
• Identify and act upon new-business opportunities, use sound judgement to recommend them if appropriate. 

• Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII
• Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance.
• Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry.
• Due diligence in administration, policy documents and processes
• Excellent client service focus; the customer is always your top priority
• Generate and driving new business using exceptional communication and interpersonal skills. 
• Actively deal with ambiguity and have outstanding accuracy and attention to detail
• Continually building your industry knowledge and seeking development
• Eligible to work in the UK

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

 Closing Date: 22/10/2025

Location: Belfast

Why this job matters

Are you passionate about driving business growth and building strong customer relationships? We’re looking for a results-driven sales professional to join our Northern Ireland Small and Medium Business (SMB) team.

In this role, you’ll play a key part in identifying new business opportunities and securing sales across our SMB customer base. You'll be responsible for generating and booking high-quality leads for our field-based Sales Executives, while also closing sales directly from the desk.

Your ability to build trusted relationships and influence key decision-makers will be essential. By understanding each customer’s business goals and digital transformation journey, you’ll develop tailored solutions that demonstrate the value of the BT & EE portfolio.

Success in this role will be measured by a combination of sales performance, lead generation, customer engagement, and delivering an outstanding customer experience.

What you’ll be doing

• Manage a defined base of SME prospects, focusing on identifying new business opportunities, selling standard products, and running targeted campaigns.

• Leverage your knowledge of our core products to recommend the best solutions for each prospect, aligning with their specific business needs.

• Proactively identify and pursue new business within your account base, working to secure sustainable, profitable deals and grow customer relationships.

• Develop a deep understanding of each prospect's connectivity requirements and business transformation plans to foster strong, long-term partnerships.

• Take ownership of sales targets, ensuring you consistently exceed goals related to prospect contact activity, pipeline health, revenue growth, and customer satisfaction.

• Use your expertise in our full product portfolio (mobility, connectivity, and IP voice) to create comprehensive solutions that address the varied needs of your prospects, often involving multi-product deals and pricing adjustments within set guidelines.

• Work independently to create and execute sales plans for each prospect, ensuring a strategic approach to closing multi-product deals.

The skills you’ll need

• Customer Relationship Management

• Customer-Centric Focus

• Team Leadership & Collaboration

• Sales & Negotiation Expertise

• Results-Oriented

Here are some of the great benefits we offer

• 50% on target bonus 
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave 
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Hybrid Working

This role offers a hybrid working model, with three days in the office.

The skills you’ll need

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Location

Birmingham, Bristol, London or Manchester - Hybrid working 3 days in the office, 2 wherever.

Why this job matters

Having the strongest sales capability across our sales professional community is key to BT Business's success. We need sales professionals who are experts in our chosen selling approach, account planning activities, and deal construction to achieve our ambitious growth plans.

The focus of this role is to provide training, coaching and performance support for our UK Sales & Commercial, Global, and Wholesale sales colleagues. Through the effective delivery of sales training, performance coaching, and deal coaching, this role will ensure we have the most capable sales professionals and sales managers.

By developing trusted relationships with Sales Leaders, Salespeople and the wider Learning team, this role will deliver targeted capability interventions that span the lifecycle of a sales professional. Interventions will include delivering the end-to-end sales capability development programme, The BT Way of Selling, targeted sales coaching, specific project related sales performance programmes. As well as supporting Induction & onboarding and new product launches as required.

What you’ll be doing

•Delivering sales capability development programmes (the BT Way of Selling) and associated training & coaching interventions e.g., Stakeholder Engagement, Presenting with Impact
•Collaborating with Learning Managers, Sales Leaders and Subject Matter Experts to inform Learning Design & Delivery and planning.
•Conduct interventions through physical and virtual modalities, catering to both one-on-one and group sessions as needed.
•Support, coach, and mentor sales professionals at all levels, from Directors down.
•Drive the transfer of learning into BAU sales practices, ensuring effective embedding and sustained learning.
•Provide targeted deal coaching support to help sellers structure and land complex, value-driven sales deals.
•Stay up to date with the latest trends in sales capability and performance, bringing in external insights to drive continuous improvement.
•Work closely with key vendors to enhance skills, best practices, and the evolution of sales methodologies.
•Mentor Operational Trainers to ensure proficiency in delivery.
•Act as a subject matter expert in designing learning interventions within relevant areas of expertise.

The skills you'll need to succeed

Essential skills:

•Expertise in facilitating sales skills and behavioural development programmes up to and including Director/Head level. 
•Experience as a sales professional with a background in corporate B2B selling in medium-to-large and complex customer environments. 
•Experience of working with comparable sales methodologies e.g., SPIN, Challenger, Miller Heiman, Corporate Visions etc.
•Effective stakeholder engagement skills to enable collaboration and delivery of required activities.                              
•Deep understanding of the methods to develop sales capability and the associated behavioural psychology. 
•Proven track record of demonstrating the impact of your learning delivery and coaching, measured up to Kirkpatrick Level 4/5. 
• Skilled delivering learning both face to face, virtually and as part of a blended programme.

Preferred skills:

•Accredited in delivering B2B sales capability methodologies (Preferable)
•Accredited in leading account planning methodologies and systems (e.g., Altify, Salesforce). (Preferable) 

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•10% on target bonus 
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including bank holidays), increasing with service
•24/7 private virtual GP appointments for UK colleagues
•2 weeks carer’s leave 
•World-class training and development opportunities
•Option to join BT Shares Saving schemes.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job Title:   Sales Customer Service Advisor (Assist) 

Location:   Swallowfield One, Wolverhampton Road, Oldbury, B69 2AG (Office Based)

Salary:  £25,700 (OTE £9,500) 

Contract:  Full time – permanent  

Hours:   40 hours over 7 days a week, Monday to Sunday shifts between 7am – 9pm  

Interviews from:  Wednesday 15^th October 2025

Position start date:  Monday 10^th November 2025

Here at the AA, we’re driven to create confidence amongst drivers, and we’ll instil the confidence in you to sell Key, Fuel, Battery and Vehicle Inspection products to our customers, ensuring we are providing the right products for their peace of mind. In return for your hard work, we’ll reward you through our incentive scheme! 

No matter what the call, your dedication to the customer will ensure they have the right outcome, every time. You'll be working in a fast-paced environment, within a team that back each other and who set the tone for what our customers can expect from our iconic brand. 

We are the engine that keeps Britain moving, apply now to unleash your potential! 

• Striving towards sales goals for members and non members  

• Engaging with Customers and building confidence to deliver outstanding customer outcomes on every call 

• Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries 

• Pushing for better by using resources, tools and systems available to offer the best customer outcome 

• Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service 

We’re looking for someone to become:

• A motivator: you’ll be motivated to meet goals and remain determined to achieve 

• A socialiser: you’ll adapt your behaviour to develop effective relationships and be energised by social interaction 

• A self-starter: you’ll be proactive taking pride and ownership in your work 

• A composed operator: you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively 

As a valued AA recruit, you will be eligible to earn an discretionary quarterly bonus of up to £1,000 during your first years’ service on top of any month bonus schemes that are available withi your department. As well as benefits including:

• 00 following the successful completion of the 6 months’ probation period and thereafter, up to £2 per year
• The opportunity to join and learn within a team that’s as driven as they are supportive.
• 25 days annual leave + bank holidays
• Free breakdown membership for yourself and the family
• Employee discount scheme that gives you access to great discounts on healthcare, shopping, holidays and more
• Discounts on AA products including car and home insurance
• Access to employee inclusivity awareness networks
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Worksave pension scheme with up to 7% employer contribution

The Recruitment Process

Your application

We believe that you can be a great fit for this job based on your behaviours and natural abilities. Once you apply, you’ll receive a series of games to help us get to know you. 

Your interview

If you fit the behavioural profile to thrive within the role and environment, you will then be invited to attend a final stage interview which lasts approximately 60mins. You’ll meet with our friendly interviewers for a competency-based interview that contains a role play.

Onboarding

Once we’ve made you an offer and completed your pre-employment checks, you’ll receive your contract.

Training and going live on the phones!

Training will be conducted by our expert Academy team for up to 4 weeks followed by a period in our Grad Bay to get you fully confident in your role before joining your team.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.
 

Job Summary

Deliver against profit, quality, and volume targets by leading, developing and motivating a team of Sales Executives and coordinating activities and communications between sites, internal departments, and external suppliers. 

Primary Responsibilities

• Lead and manage a team of remote Sales Executives to achieve Business Unit targets.  
• Recruit, select, develop, and coach Sales Executives to the required standards, including annual development plans.  
• Drive sales targets, as agreed with the Sales and Marketing Director through Sales Executives.  
• Ensure all Key Performance Indicator targets are reached across all areas of sales and customer service including those around lead management/CRM (dynamics database).  
• Provide the primary communication channel between site staff, sales and marketing department, other internal departments and external agencies.  
• Be aware of and provide ‘first port of call’ expertise for all customer purchasing activities from Sales Executives.  
• Provide knowledge/expertise to react to market conditions such as lenders’ criteria, local house price variations, stock plots, PX properties, and advise on forecasting and site build sequence  
• Manage external media, presentation, legal and lending agencies against the business unit plan, business unit targets and Taylor Wimpey standards.  
• Support SMD in settling release prices through regular market research.  
• Ensure reaction to customer enquiries and purchasing queries are in line with the business unit plan and site requirements  
• Ensure the health & safety of customers, site staff and other parties is a priority and complies with company policy  
• Follow and adhere to company procedures and standards of performance as laid down by the business unit.  
• Propose and agree with Sales Director commission targets and review and approve monthly commission submissions for accuracy prior to submission to payroll. 

Experience, Qualifications, Technical Requirements

• Knowledge of sales processes, systems and procedures 
• Project Management – experience managing cross-functional teams to deliver projects on time and within budget 
• Experience working in a decentralised business 
• Knowledge of the housebuilding industry and associated customer journey 
• Academic achievement in sales or marketing-related discipline – degree preferred 
• Strong stakeholder management and experience working with up to board level internal customers 

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.  

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. 

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. 

To ensure sales meet or exceed target and profit is maximized for the business.

Primary Responsibilities

• Take ownership of the development, all aspects of presentation and the entire purchase process. 
• Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale. 
• Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines. 
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames. 
• Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets. 
• Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey. 
• Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date. 
• Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy. 
• Follow and adhere to company (procedures, standards of performance, and the business unit Sales Manual. 

The role requires regular weekend and bank holiday working. 

Experience, Qualifications, Technical Requirements

• Sales experience in the housing industry 
• High levels of self-management 
• Exceptional customer service skills & sales excellence 
• Computer literacy 
• Full driving license and ownership of a car 

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.