4 Satisfaction Client jobs in the United Kingdom

Aladdin Client Experience - Client Success Specialist, Analyst

Edinburgh, Scotland BlackRock

Posted 7 days ago

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Job Description

**About this role**
Responsible for driving overall product strategy, as well related strategic initiatives to evolve the platform in response to client (internal and external) needs in order to increase revenue opportunity for the firm. Partners with investment team, users, technology leaders and other stakeholders (e.g., sales, marketing, engineers) to shape vision for the next "version" of the platform and define the overall deployment strategy. Innovates, conceptualizes, designs and pilots new capabilities available. Also sets in place process and framework for continuous improvement of platform to enhance stability, reliability and performance.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock ( | Twitter: @blackrock ( | LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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Roaming Client Experience Assistant

Greater London, London £23046 Annually DiSRUPT

Posted 1 day ago

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Job Description

permanent

Client Experience Assistant – Central London (roaming across multiple sites)
Location: West End and City 
Type: Part-time (4 days / 32 hours per week)

Shifts will be: 8am - 5pm, 8:30am - 5:30pm or 9am - 6pm. Please note we may require some flexibility for occasional coverage to work later hours, up until 9pm. Rotas will be provided in advance so you'll know your shifts ahead of time. 

Interview date: Thursday 21st August

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning flex workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

  • p>Delivering a warm, professional welcome to everyone entering the space

  • Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas

  • Proactively anticipating client needs and going the extra mile to exceed expectations

  • Supporting the coordination of meetings and events, including room set-up and catering

  • Managing stock and supplies, raising purchase orders as needed

  • Promoting and facilitating the use of in-house services

  • Handling queries and resolving complaints with professionalism and care

  • Liaising with internal teams and suppliers to ensure a seamless experience

  • Being the go-to person for office equipment, tech queries, and service support

  • Adhering to compliance and health & safety procedures

What We’re Looking For:

    < i>

    A confident, outgoing individual with strong communication skills

  • A team player with a proactive, can-do attitude

  • Well-presented with a polished, professional approach and personal style

  • Someone who takes ownership and pride in their work environment

  • Organised, adaptable, and always ready to solve problems

  • Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.

This advertiser has chosen not to accept applicants from your region.

Roaming Client Experience Assistant

Greater London, London DiSRUPT

Posted 1 day ago

Job Viewed

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Job Description

full time

Client Experience Assistant – Central London (roaming across multiple sites)
Location: West End and City 
Type: Part-time (4 days / 32 hours per week)

Shifts will be: 8am - 5pm, 8:30am - 5:30pm or 9am - 6pm. Please note we may require some flexibility for occasional coverage to work later hours, up until 9pm. Rotas will be provided in advance so you'll know your shifts ahead of time. 

Interview date: Thursday 21st August

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning flex workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

  • p>Delivering a warm, professional welcome to everyone entering the space

  • Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas

  • Proactively anticipating client needs and going the extra mile to exceed expectations

  • Supporting the coordination of meetings and events, including room set-up and catering

  • Managing stock and supplies, raising purchase orders as needed

  • Promoting and facilitating the use of in-house services

  • Handling queries and resolving complaints with professionalism and care

  • Liaising with internal teams and suppliers to ensure a seamless experience

  • Being the go-to person for office equipment, tech queries, and service support

  • Adhering to compliance and health & safety procedures

What We’re Looking For:

    < i>

    A confident, outgoing individual with strong communication skills

  • A team player with a proactive, can-do attitude

  • Well-presented with a polished, professional approach and personal style

  • Someone who takes ownership and pride in their work environment

  • Organised, adaptable, and always ready to solve problems

  • Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.

This advertiser has chosen not to accept applicants from your region.

Event Manager (Planning & Client Experience)

Oxford, South East Lick Me I'm Delicious

Posted today

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Job Description

At Lick Me I’m Delicious , we bring imagination to life, turning wild ideas into edible, immersive event moments for brands like Google, Disney and Amazon. Think Nitro Ice Cream Pods, Chocolate Selfie Stations, and Edible Mist Orbs – flavoured mist that you suck up with a straw.

We’re looking for an Event Manager - not someone who delivers events onsite, but someone who plans them meticulously, keeps clients calm and confident, and ensures our onsite team has everything they need to make magic happen.


We are based near Oxford - you must live within a reasonable commute.

This Role in a (Chocolate-Coated) Nutshell

You’ll be the main point of contact for our clients from the moment they book – calmly guiding them through the process, answering their questions, and helping shape their plans within the structure of our tried-and-tested LMID experience.

You’ll know where every van is going, what every Event Manager needs, how every client is getting their logo printed, and whether the machine needs one or two 13-amp sockets. You’ll problem-solve when plans change and support the build of internal systems to help us manage it all at scale.

This is a behind-the-scenes role, but one that makes everything else possible.

Key Responsibilities:

  • Act as the main contact for clients once they have confirmed their booking, answering all their questions and gathering all key details
  • Manage event planning and logistics - who’s going where, when, with what, and how they’re getting in
  • Own all aspects of client comms - including branding, access, parking, H&S, power requirements, delivery timing and more
  • Support clients in submitting their health & safety docs - signposting where needed, and becoming an expert in how our machines work
  • Keep our internal planning systems up-to-date, so our Event Managers have exactly what they need via their EM App
  • Be a key contact for our onsite Event Managers - providing clear info, supporting their problem solving, and (where needed) acting as an out-of-hours support
  • Collaborate with our People and Production teams to ensure everything is joined up pre-event
  • Contribute to system improvements - helping us streamline how we manage high volumes with clarity and ease

What You’ll Need


  • Experience working in or around events , with a strong understanding of how things work behind the scenes
  • Confidence working with corporate clients - this isn’t your average party brief
  • Strong organisational skills, attention to detail, and a love of making chaos make sense
  • The ability to stay calm under pressure and think on your feet
  • Experience with internal systems (we’ll train you on ours) and confidence using Adobe InDesign, Photoshop and Illustrator
  • A proactive, problem-solving mindset - someone who spots gaps before they become issues
  • A people-first approach - you’re supporting both our clients and our onsite team, and you need to make them both feel like they’re in safe hands


Why You’ll Love Working Here

  • A genuinely interesting role with variety, ownership and creative energy
  • A chance to be part of a creative, fun team that’s all about delivering amazing events
  • A fun, supportive team that takes our work seriously - but not ourselves
  • 25 days holiday + bank holidays (plus extra for length of service)
  • A working pattern that includes 4 days in the office (1 of which can be a flexi-day) and 1 day from home
  • No dress code! Want to wear shorts or a summer dress? Sure. Suit? That’s ok too.
  • Regular social events and activities as a team – we are a small company and culture is important to us. From go karting, to rock climbing, and beyond!
  • A front-row seat in a company doing big things with bubbles, branding and a whole lot of delicious



To Apply

Send us your CV and, if you fancy, tell us your favourite event moment, or maybe what your dream Lick Me I’m Delicious invention would be. We like people with ideas.

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