1598 Screwfix jobs in Yeovil

Customer Service Advisor

Somerset, South West £29205 Annually Red Recruitment

Posted 1 day ago

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Job Description

permanent

Red Recruitment is recruiting a Customer Service Advisor in Nailsea to join our client, a highly-rated water company on Trustpilot, who provides billing, account managements and customer service to business customers.

To be considered for this role you will be required to have the ability to think outside the box and be a confident communicator across all platforms.

The salary for this position is 29,205 per annum and is a full-time, permanent position.

Benefits and Package for a Customer Service Advisor:

  • Salary: 29,205 per annum
  • Hours: Monday - Friday, 40 hours per week
  • Contract Type: Permanent
  • Location: Nailsea
  • 25 days' holiday rising to 28 with length of service
  • Up to 20% combined pension contribution
  • Opportunity to buy or sell holiday
  • Pay increases yearly, rewarding your first three years of service
  • Performance-related bonus of up to 10%
  • Optimise Health Plan, supporting you with your healthcare costs
  • 1000 'Refer a friend/family' scheme
  • Life assurance of up to eight times your salary
  • Sustainable benefits, including electric vehicle and cycle2work schemes
  • A range of family-friendly policies, including enhanced maternity and paternity leave
  • Paid community day
  • Cashback and discounts from over 3,000 retailers

Key Responsibilities of a Customer Service Advisor:

  • Answering inbound calls and responding to email queriers from customers who are also other businesses
  • Interacting with regional water companies and be multiskilled in a variety of other daily tasks
  • Delivering first-class and memorable customer service
  • Building rapport via all forms of communication
  • Confidently making and implementing decisions when necessary

Key Skills and Experience of a Customer Service Advisor:

  • You should have a positive "can do" attitude and be enthusiastic to learn new skills
  • You should want to exceed both your own and the customers' expectations
  • Excellent communication skills, both written and verbal is required
  • You will be required to have a willingness to adapt and respond to change
  • Being able to work to department targets, demonstrate resilience and reliability is also required

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

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Customer Service Advisor

Dorset, South West £12 Hourly HR GO Recruitment

Posted 2 days ago

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Job Description

contract
  • Job Tittle: Customer Service Advisor
  • Location: Bournemouth
  • Salary/Hourly Rate: 12.30
  • Job Type: Temporary - Permanent
  • Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

  • Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
  • Prioritise queries and correspond with other departments when necessary to determine the root cause.
  • Type and administer correspondence to clients / investors meeting deadlines.
  • Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Advisor:

  • Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
  • Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
  • Strong independent and team worker.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

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Customer Service Representative

Dorset, South West £25000 - £27000 Annually Resource Recruitment

Posted 4 days ago

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Job Description

permanent

Customer Service Representative

Job Location:        Poole, Dorset

Job Type:     Permanent

Salary:    £25,000 - £27,000 per annum, depending on experience

Hours:     Monday – Thursday 8.15am – 4.45pm & Friday 8.15am – 3pm  

Benefits:     20 days holiday plus bank holidays + 3 days extra for Christmas shutdown, pension, free onsite parking, excellent working environment

One of the UK’s largest suppliers of engineered products are looking to add to their team by recruiting for a Customer Service Representative on a permanent basis to join their friendly, busy and hardworking team based in Poole.

Within this role your duties will include but are not limited to;

  • Dealing with inbound customer enquiries
  • li>Monitoring sales order inbox and processing customer order requests
  • Preparing and sending out customer quotations, then following up
  • Keeping customers up to date on orders progress & delivery timescales
  • Liaising with customers to find out about any upcoming projects and advising of any offers/promotions
  • Maintaining accurate records
  • Supporting the business development team with administration tasks

The successful applicant will possess the following:

  • Previous Customer Service experience within an office environment
  • Strives to consistently provide high levels of customer satisfaction
  • Confident and proactive telephone manner
  • PC literate with experience of Microsoft applications
  • A team player that can work on own initiative
  • Ability to work to tight timescales

For more information, please apply with a full CV and covering letter by email or call our Recruitment Team on (phone number removed).

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.

Keywords; customer service; sales administrator; order processor; order processing; customer support; sales; business development; Poole; Dorset; Bournemouth; Wareham; Christchurch; Ferndown; Wimborne; Holton heath; Verwood; Branksome; Parkstone; tower park; Nuffield; Bearwood; west howe; Lansdowne; Boscombe; Southbourne; Pokesdown; ashley cross; lower Parkstone; Dorchester; Upton; Hamworthy; Creekmoor

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Customer Service Administrator

Dorset, South West £24495 Annually Team Jobs - Commercial

Posted 4 days ago

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Job Description

permanent

Job Opportunity: Sales Administrator

Location: Poole

Salary: up to 24,495 DOE

Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Sales Administrator to join our clients dynamic sales team!

Key Responsibilities:

  • Accurately process sales orders
  • Handle customer inquiries through telephone, email, and webchat
  • Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
  • Proactively reach out to customers about quotes, order issues, or aftercare needs.
  • Log customer feedback and issues to maintain accurate records.
  • Recommend additional products during telephone orders to boost sales.
  • Work closely with marketing and warehouse teams to ensure smooth processes.

What We're Looking For:

  • Strong organisational and multitasking skills
  • Excellent attention to detail
  • Effective communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment

This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

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Customer Service Advisor

Dorset, South West Resource Recruitment

Posted today

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Job Description

permanent

Customer Service Advisor

Job Location: Poole, Dorset (nr Fleetsbridge)

Job Type: Permanent

Salary: £26,000 per annum

Hours: 39 hours per week, Monday Thursday 8am 5pm & Friday 8am 4pm

An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team.

You will be the first point of contact for all enquiries regarding stock, lead times, pri.


WHJS1_UKTJ

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Customer Service Specialist

BH23 6HH Dorset, South West Curtiss-Wright Corporation

Posted today

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Job Description

permanent

We're looking for a Customer Service Coordinator to join our Christchurch site!

In this role you will deal directly with customers, distributors and representatives over the telephone and via email, responding to enquiries and requests as required, and providing administrative support.

Location : Christchurch UK

Benefits: Paid Time Off | Retirement with Employer Match | Health and Wellness Benefits | .


WHJS1_UKTJ

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Customer Service Advisor

Shaftesbury, South West Swann Recruitment

Posted 3 days ago

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Job Description

temporary

Customer Service Advisor Remote

Remote-based | Candidates must be local to the Shaftesbury area
Monday to Friday | 9:00 AM 5:00 PM | 35 hours per week - 1 hour lunch break
£13.19 per hour / £24,000 pro-rata
3-month temporary contract (potential for extension or permanent role)

We are currently recruitingCustomer Service Advisors to join our clients friendly and professional team on animmediate start b.


WHJS1_UKTJ

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Customer Service Representative

Dorset, South West Resource Recruitment

Posted 8 days ago

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Job Description

permanent

Customer Service Representative

Job Location: Poole, Dorset

Job Type: Permanent

Salary: £25,000 - £27,000 per annum, depending on experience

Hours: Monday Thursday 8.15am 4.45pm & Friday 8.15am 3pm

Benefits: 20 days holiday plus bank holidays + 3 days extra for Christmas shutdown, pension, free onsite parking, excellent working environment

One of the UKs largest suppliers of engineered products are looki.


WHJS1_UKTJ

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Customer Service Administrator

Bridgwater, South West Clinisupplies

Posted 2 days ago

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Job Description

temporary

Company Information

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in bladder and bowel products for managing acute and chronic conditions. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 800 people in the UK, China and India, we supply our products to the NHS and deliver dir.

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Sales & Customer Service Administrator

Somerset, South West £26000 Annually Office Angels

Posted 4 days ago

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Job Description

permanent

Job Title: Sales & Customer Service Administrator

Location: Weston-super-Mare
Hours: 9am - 5pm, Monday to Friday
Salary: Up to 26,000 PA

Are you a confident and experienced administrator with a knack for spotting opportunities? Do you enjoy building relationships and helping customers find the right solutions - without the pressure of a hard sales environment? If so, this could be the perfect role for you!

We're working with a well-established UK-based company that's a leader in its field, supplying high-quality equipment and services to a loyal and growing customer base. Based in modern, open-plan offices with free parking, casual dress, and a friendly, down-to-earth team of 9, this is a great opportunity to join a business that values your input and supports your growth.



What You'll Be Doing:

As a Sales & Customer Service Administrator , you'll play a key role in supporting the sales process and enhancing customer experience. Your responsibilities will include:

  • Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions.
  • Upselling & Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer.
  • Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders.
  • Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged.
  • Order Management - Coordinating orders from start to finish, ensuring smooth delivery and excellent service.
  • Supplier Liaison - Working with suppliers to obtain quotes and manage procurement paperwork.
  • Logistics Coordination - Organising deliveries and resolving any issues quickly and efficiently.


What We're Looking For:

We're looking for someone who's not just great at admin - but also has a natural commercial instinct. You'll need:

  • Proven experience in a fast-paced administrative or customer service role.
  • A keen eye for spotting sales opportunities and a confident, consultative approach.
  • Strong communication skills - both written and verbal.
  • Excellent organisational skills and the ability to manage multiple priorities.
  • A proactive, can-do attitude and a team-focused mindset.
  • Confidence using Microsoft Office and CRM systems (or the ability to learn quickly).

Experience in a sales, procurement, or customer service environment is a big plus!



Why You'll Love It Here:

  • Free on-site parking
  • Casual dress code
  • Supportive, friendly team
  • Modern office environment
  • A role where your ideas and input are genuinely valued


Ready to Apply?

If this sounds like your kind of role, we'd love to hear from you! Apply online or send your CV to (url removed) . Prefer to chat first? Call Debbie on (phone number removed) for a friendly conversation.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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