837 Seasonal Retail jobs in Cwm twrch Isaf

Customer Service Administrator

26,500 + company pension & excellent opportunities for career growth

Treorchy

Are you an experienced Customer Service professional on the lookout for an exciting new role in a newly created team? Does the thought of working in a friendly and supportive environment appeal to you? Do you want to be part of a rapidly growing, well established company that can offer genuine career growth?

If so, please read on?

We are currently recruiting for a Customer Service Administrator to join an industry leading company that has just opened up a new Head Office in Treorchy. This is a great opportunity to join a team in it's infancy and it's a role where there is potential for you to develop quickly.

As a Customer Service Administrator you will be:

• Responding to customer queries via phone, email, and live chat
• Managing customer tickets from first contact to resolution
• Processing returns, refunds, and warranty claims
• Liaising with internal teams to provide accurate product information and updates
• Maintaining detailed customer records and ensuring data is up to date
• Escalating complex issues to the appropriate team quickly and efficiently
• Supporting continuous improvements in their customer service approach

This is an exciting opportunity where you will get the chance to help form and develop the new Customer Service function for a leading national company. As well as a competitive salary, you will benefit from excellent ongoing training and support, hybrid working after probation, a casual dress code, company pension and discount on company products.

For immediate consideration, please forward your CV to Vibe today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Customer Service Specialists
Location: Regional UK (Multiple Sites) | Full-time
Salary: £(phone number removed) + benefits + overtime + career development

Step into a role where you bring experience and gain influence.

As a Customer Service Specialist , you'll go beyond the day-to-day to help guide, shape, and elevate customer outcomes. This role suits individuals who have already proven themselves in call centre or customer service environments and are ready for more autonomy and responsibility.

What You'll Do

• Resolve customer queries that require more time, judgement or investigation
li>Work with vulnerable or high-priority customers and deliver a calm, informed response
• Liaise with internal stakeholders to coordinate accurate, cross-functional responses
• Support onboarding of new team members through support, shadowing, and feedback
• Review case histories or trends and share insights to improve team service levels
• Use your knowledge of systems and processes to enhance both speed and accuracy across the team
• Monitor shared inboxes and support digital channels as needed (e.g., email, webforms, chat tools)

What You’ll Bring

< i>A strong foundation in customer service roles, particularly in regulated or high-volume sectors in a call centre, contact centre or customer service organisation
• Ability to remain clear-headed and structured when faced with technical or emotional queries
• Comfort with using multiple platforms (e.g. CRM, order tracking, account systems) to diagnose and solve issues
• A helpful and knowledgeable approach with colleagues, offering informal coaching and peer support
• Personal accountability for quality, timing and customer follow-through

What You’ll Gain

< i>Entry into a structured capability-based progression model
• Opportunities to lead on knowledge sharing, process improvement or mentoring programmes
• A comprehensive six week onboarding programme with dedicated support
• Access to broader development through specialist or senior-level training
• Exposure to team quality processes, root cause analysis and performance forums
• Recognition for stepping up and supporting operational excellence

To explore your future please email your CV

Customer Service Advisors
Location: Port Talbot
Salary: £24-25,500 + paid overtime + benefits + clear progression path

A role with purpose. A team with pride. A future with opportunity.

We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors . If you enjoy helping others, thrive in fast-paced environments, and are looking for a long-term career with real development opportunities, this could be the perfect role for you.

What You'll Do

• Be the first point of contact for a variety of customer queries via phone and email
li>Handle orders, updates, delivery queries, billing issues, and general service enquiries
• Accurately manage and update customer information across systems
• Provide thoughtful, solution-focused support, including for customers in vulnerable situations
• Resolve customer issues independently wherever possible, escalating only when necessary
• Stay current on service updates, internal communications, and best practices
• Support overall team goals through personal KPIs and shared responsibilities
• Ensure compliance with safety, data protection, and quality standards

What You’ll Bring

< i>Experience in a customer-facing role such as call centre, contact centre, customer service centre, retail, hospitality or similar for example a graduate with placement experience
• Strong communication skills and a calm, professional approach
• Great attention to detail and ability to manage data accurately
• Confidence navigating new systems and multitasking in real-time environments
• A willingness to learn and adapt in a collaborative, team-oriented workplace
• Drive to contribute meaningfully to a high-performing team

What You’ll Gain

< i>Paid overtime and flexible shift options during peak seasons
• Performance-based hybrid working following successful probation
• A comprehensive six week onboarding programme with dedicated support
• Ongoing coaching, learning resources and development opportunities
• A workplace that values your contribution and supports long-term growth

To explore your future please email your CV 

Customer Service Advisor, Permanent, Tonyrefail

We are seeking a Customer Service Advisor for a company based in Tonyrefail. The position is a mix of account management, order processing, customer service and administration. This role involves interacting with customers both over the phone and via email, offering pricing information and creating personalised quotes to meet the specific needs of each business. The company is committed to its employees' professional growth, offering outstanding training programmes, a supportive and friendly team environment, and opportunities for long-term career development.

The Role:

This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly.

• Managing your designated key customer accounts
• Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly
• Providing pricing and product information to your customers via email
• Responding to emails and taking incoming phone calls
• Updating the quotation system with information, such as volume, quantities and technical specifications
• Matching invoices with delivery notes
• Collaborating with the wider team regarding stock updates and deliveries
• Ensuring all customer information, is entered accurately on the CRM system

The Person:

We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates:

• Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers
• Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction
• Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs
• Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers
• Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment
• Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided).

Additional Information:

• This is a full time office based role
• Hours of work are between 8.30am and 5pm (8.30am to 4.30pm or 9am to 5pm)
• Early Friday finish (on rota), if working compressed hours
• No weekend working
• Salary up to 29,000 depending on experience
• Flexible holidays
• Increasing holiday entitlement
• Additional days holiday for your birthday
• Life insurance, company pension scheme
• Discount shopping via Perks at Work
• Casual dress on a Friday

Rafferty Resourcing:

Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie.

Exponential-e

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Hours: 24/7 Shift Pattern - 2 Days, 2 Nights, followed by 4 days off

Your new role:

• Be the first point of contact for Exponential-e customers
li>Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers
• Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when required

What you’ll need to succeed:

< i>Strong customer service focus with excellent verbal and written communication skills
• Proven problem solver with strong analytical and trend analysis skills
• Positive and professional attitude

What we offer:

• Career progression opportunities
• Dedicated Learning and Development team and access to a range of training, courses and certification support
• Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
• Range of employee initiatives on offer including the green team, employee forum, women’s network and culture club

Customer Service Administrator

£26,500 + company pension & excellent opportunities for career growth

Treorchy

Are you an experienced Customer Service professional on the lookout for an exciting new role in a newly created team? Does the thought of working in a friendly and supportive environment appeal to you? Do you want to be part of a rapidly growing, well established company that can offer genui.

WHJS1_UKTJ

Customer Service Representative
Full-Time | Permanent | £25,800 per annum

We're recruiting on behalf of our client for a proactive Customer Service Representative to join their team. This is a great opportunity to be part of a business that values excellent service and strong internal collaboration.

Location - Swansea

Hours of work - 08.00 - 16.30 Monday to Thursday. 08.00 - 14.30 Friday

Key Respons.

WHJS1_UKTJ

Customer Service Advisors
Location: Port Talbot
Salary: £24-25,500 + paid overtime + benefits + clear progression path

A role with purpose. A team with pride. A future with opportunity.

We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors . If you enjoy helping others, thrive in fast-paced environments,.

WHJS1_UKTJ

Customer Service Advisor, Permanent, Tonyrefail

We are seeking a Customer Service Advisor for a company based in Tonyrefail. The position is a mix of account management, order processing, customer service and administration. This role involves interacting with customers both over the phone and via email, offering pricing information and creating personalised quotes to meet the specific needs of each business. The company is committed to its employees' professional growth, offering outstanding training programmes, a supportive and friendly team environment, and opportunities for long-term career development.

The Role:

This position involves communicating with customers and suppliers via phone calls (and email too). Although emailing is an option (and most things are done this way), due to time constraints during the day, making a quick phone call is preferred. We are looking for someone confident enough to handle this aspect, such as following up with a delivery provider or contacting a customer for essential order details. While sending an email might cause delays, a brief phone call can resolve matters swiftly.

• Managing your designated key customer accounts
• Speaking to your customers regarding their orders, ensuring the information relating to the order is accurate and that the customer has been quoted correctly
• Providing pricing and product information to your customers via email
• Responding to emails and taking incoming phone calls
• Updating the quotation system with information, such as volume, quantities and technical specifications
• Matching invoices with delivery notes
• Collaborating with the wider team regarding stock updates and deliveries
• Ensuring all customer information, is entered accurately on the CRM system

The Person:

We are looking for individuals who can bring a diverse set of strengths to the team. If you have a background in kitchen, furniture, or carpet retail settings, or if you have experience in commercial or manufacturing roles that involve order processing and managing repeat customers, we encourage you to apply. Here are some key skills and attributes we are seeking in potential candidates:

• Strong customer service skills: Ability to handle enquiries, resolve issues, and provide exceptional service to customers
• Proficiency in order management: Experience in processing orders accurately and efficiently, ensuring timely delivery and customer satisfaction
• Problem-solving skills: Capacity to troubleshoot issues, address customer concerns, and find solutions to meet customer needs
• Communication skills: Effective verbal and written communication to interact with customers, colleagues, and suppliers
• Team player: Willingness to collaborate with team members, support colleagues, and contribute to a positive work environment
• Numeracy: Having a strong grasp of numbers would be helpful for accurately calculating costs for clients (although full training is provided).

Additional Information

• This is a full time office based role
• Hours of work are between 8.30am and 5pm (8.30am to 4.30pm or 9am to 5pm)
• Early Friday finish (on rota), if working compressed hours
• No weekend working
• Salary up to £29,000 depending on experience
• Flexible holidays
• Increasing holiday entitlement
• Additional days holiday for your birthday
• Life insurance, company pension scheme
• Discount shopping via Perks at Work
• Casual dress on a Friday

Rafferty Resourcing:

Rafferty Resourcing is an award winning recruitment consultancy that specialises in Head Office recruitment. We are acting as an employment agency for this permanent position and supporting our client with the recruitment process. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. For more details please contact Jodie.