850 Seasonal Retail jobs in Flawborough

We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.

-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7

Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions

What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Customer Service Coordinator - Export Team
NG17 - hybrid working available after training
26,500 - 28,000 neg (salary reviewed every 6 months up to the current 2-year salary of 34,000)

About them:

My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career.

The role:

They are looking for aCustomer Service Coordinatorto join their team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors.

Key Duties for the Customer Service Coordinator:

• Coordinating and administering support for theirinternational markets
• Responding to customer queries and delivering customer focused resolutions.
• Providing excellent service to international agents, distributors, and customers.
• Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries.
• Accurately processing orders, with a focus on efficiency and cost-effective shipping.
• Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed.
• Managing weekly consolidated shipments to distributors
• Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations.
• Developing and maintaining excellent product knowledge.

Person Specification:

• High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience
• Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment.
• Have meticulous attention to detail
• Enjoys working as part of a wider team
• Ability to perform under pressure and remain calm
• Work using own initiative
• IT competent
• Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines
• Able to adapt to change at short notice
• Strong communication skills both written and verbal

Other Information :

• The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this.
• The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am - 5pm

Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us ?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you. Apply now!

#admin

Are you passionate about providing exceptional customer service and making a positive impact on people's lives? We are seeking a dedicated Customer Experience Advisor to join our team.

**Role Overview:**

- Handle in-bound enquiries from various sources and provide product and service recommendations tailored to customers' needs.

- Cultivate and strengthen relationships with existing customers while expanding business opportunities.

- Continuously improve through personal development and training courses.

- Acquire comprehensive product knowledge and be proficient in all aspects of the sales function.

- Guide customers through decision-making processes with care and consideration.

- Update customer records in the database/CRM system and address any sales-related issues promptly.

- No cold calling involved; the role focuses on inbound call management and outbound follow-ups.

**Ideal Candidate Profile:**

- Effective questioning and listening skills to assist customers in a positive and friendly manner.

- Demonstrate a genuine passion for helping others and building trust.

- Possess excellent communication skills, a strong telephone manner, and keen attention to detail.

- Well-organized, self-disciplined, and able to work efficiently under pressure.

- Prior experience in call centres, customer service, or sales is beneficial, but a positive attitude is paramount.

- Flexible and adaptable to changing environments and systems.

- Show empathy, provide sound recommendations, and prioritize exceptional service over meeting sales targets.

Monday to Friday 9-5.

If you are someone who values making a difference in people's lives and seeks a rewarding career where you can genuinely contribute positively, let's connect.

#CustomerExperience #PositiveImpact

Job Title: Customer Service Administrator
Location: Nottingham, NG10
Type: Permanent
Industry: Financial Services
Salary: 25.5kpa plus excellent company benefits

Workchain is currently seeking a Customer Service Administrator for our client in Nottingham, NG10 on a permanent basis.

The successful candidate will be required to provide excellent Customer Service support to new and existing customers and Administration support to a team of financial advisors and mortgage advisors.

Candidates will be processing customer information, answering customer enquiries and forwarding on financial information on a daily basis.

Key Responsibilities:

• Dealing with inbound and outbound customer calls providing excellent levels of customer service
• Transferring client compliance documents and proofs
• Monitoring the department email inbox and replying to customer queries
• Updating internal CRM systems
• Contacting clients to book appointments and sending email confirmations

Required Skills and Qualifications:

• Excellent communication skills providing a strong level of customer service at all times for incoming and outgoing customer calls
• Ability to work accurately
• Knowing how to work effectively in a team environment
• Excellent computer skills

Desirable Skills and Qualifications:

Ideally candidates will have an experience of working within an inbound or outbound call centre, telemarketing or telesales and have an excellent level of administration skills.

Hours of work are Monday to Friday 9.00am to 6.00pm, Saturday 9.00am to 6.00pm and Sunday 9.00am to 6.00pm.

Saturday and Sunday is on a rota basis, with days off in the week should you be working at a weekend.

The starting salary is 25.5kpa, rising to 27.5kpa on completion of probation, with excellent company benefits.

Previous experience of working within a customer service, sales support or call centre would be preferred however full training will be provided.

Please apply online and complete the application form to be considered for this position.

• Preparing quotes with pricing and lead times
• Advising on product features and technical options
• Entering orders accurately and following branding instructions
• Coordinating with suppliers to align artwork and timelines
• Keeping customers informed and reassured every step of the way

• Thrives in a fast-paced, varied environment
• Loves taking initiative and solving problems
• Enjoys working with people and building relationships
• Wants to grow their skills in branding, product knowledge, and client management

Customer Service Advisor
Location:  Nottingham (hybrid work available)

Salary: £24,000 p/a + £1,000 (bonus)
Type:  Full Time - Permanent

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home.

As a Customer Services Administrator  at XMA, you’ll play a vital role in supporting the Customer Experience (CX) strategy. You’ll be the first point of contact for the customers, ensuring their queries are resolved efficiently and professionally. From delivery issues to returns and credits, you’ll handle it all with a smile and a solution-focused attitude.

Key Responsibilities: Customer Service Advisor

• Respond to customer queries via phone, email, and ticketing system.
• Investigate and resolve issues such as delivery problems, credit requests, and returns.
• Collaborate with internal teams and third-party suppliers to ensure seamless service.
• Meet KPIs and SLAs set by the Customer Services Manager.
• Identify root causes of recurring issues and implement preventative measures.
• Support continuous improvement initiatives across the business.

What We’re Looking For

Essential:

• Experience in a customer service environment.
• Strong communication and relationship-building skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office and familiarity with CRM systems.
• A proactive, detail-oriented, and adaptable approach.

We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”

We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact us on our email which is (url removed), we will be happy to action your requests.

KEYWORDS: Administrator, Customer Service, Problem Solving, Communication.

Customer Service Advisor (Fixed Term Contract)

Location:  Nottingham (hybrid work available)

Salary: £24,000 (pro rata) + £1,000 (Pro rata bonus)

Type:  Fixed term contract (6-9 months)

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Established in the 80's our client has grown to become one of the top ten largest value-added resellers in the UK. Today, they are an independent UK company with full geographic coverage, and our skilled workforce serves a diverse customer base across the public and private sector. They have won awards for their ability to help organisations and users achieve more with technology. They specialise in realising individual ambitions to transform and evolve. They consult, define, adapt and deliver on real-life outcomes and collaborate closely to bring that positive impact home.

As a Customer Services Administrator  at XMA, you’ll play a vital role in supporting the Customer Experience (CX) strategy. You’ll be the first point of contact for the customers, ensuring their queries are resolved efficiently and professionally. From delivery issues to returns and credits, you’ll handle it all with a smile and a solution-focused attitude.

Key Responsibilities: Customer Service Advisor

• Respond to customer queries via phone, email, and ticketing system.
• Investigate and resolve issues such as delivery problems, credit requests, and returns.
• Collaborate with internal teams and third-party suppliers to ensure seamless service.
• Meet KPIs and SLAs set by the Customer Services Manager.
• Identify root causes of recurring issues and implement preventative measures.
• Support continuous improvement initiatives across the business.

What We’re Looking For:

Essential:

• Experience in a customer service environment.
• Strong communication and relationship-building skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office and familiarity with CRM systems.
• A proactive, detail-oriented, and adaptable approach.

We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”

We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.

If you have any such requirements, please do not hesitate to contact us on our email

which is (url removed), we will be happy to action your requests.

KEYWORDS: Administrator, Customer Service, Problem Solving, Communication.