946 Seasonal Retail jobs in Flemington
Seasonal Retail Field Sales Executive - Nestle Grocery

Posted 9 days ago
Job Viewed
Job Description
**Contract Type:** Temporary
**Your next career starts with Acosta Europe.**
Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world, and currently seeking **Seasonal Field Sales Executives** to represent our partner, **Nestlé.**
The festive season sees the demand for Nestlé products increase. The **Season Field Sales Executives** will work with a team who are responsible for raising Nestlé Confectionery brand performance, awareness, and availability across UK retailers. You will act as the face of the brand, carrying out retail store visits within a defined territory, with responsibility for driving brand sales to enhance turnover and market share. The purpose of the role is to gain additional display spaces, maintain and enhance them throughout the season.
The role runs from September to 23rd December and gives you the opportunity to work with our Nestlé Confectionery operation across the top four grocery retailers. We are recruiting nationwide. This is a full-time opportunity whereby you will work 7.5 hours per day between 07:00 and 19:00.
If you can bring the passion for sales and have the enthusiasm to succeed, we can offer you the opportunity to develop in an engaging and rewarding environment, where no two days are ever the same!
**Role Details:**
+ A competitive basic salary of circa £26,000 with a bonus scheme
+ A flexible approach to working
+ Mobile telephone
+ Small van provided for transporting marketing material
+ Enhanced holiday entitlement
As a **Field Sales Executive** you will:
+ Build relationships with key retail decision makers (department and store managers)
+ Identify and implement in store merchandising opportunities to increase brand visibility and availability and ensuring stock levels are maintained
+ Ensure Nestlé's promotional activity is implemented and that products are on display in the correct location and with good availability
What skills can I expect to develop in this role?
Relationship Building, Product Knowledge, Commercial Awareness, Influencing skills and Negotiation
Who are we looking for?
You will possess demonstrable experience within FMCG, retail or a sales environment, although we will also consider applications from motivated individuals with experience from other sectors. You will be passionate about the amazing brands we market and have the drive and tenacity to succeed.
You must hold a **full manual driving licence** and be able to travel within a defined territory.
**What's in it for you?**
This role offers a genuine opportunity to develop your commercial skills. You will receive excellent training and enjoy superb benefits including a bonus (subject to performance).
Passion is at the heart of everything we do. We encourage boldness, curiosity, and new ideas. We are motivated to learn, and constantly strive to exceed expectations. We truly care, and that is what makes us exceptional.
We are looking to recruit for this role immediately for a September 25th start - please send your application without delay.
**JOIN THE TEAM**
Got what it takes?
In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Connect Appointments are seeking a proactive and detail-oriented Customer Service Advisor to serve as the key point of contact between our client's company, external carriers, and customers.
What's on offer?
- Temporary to permanent opportunity
- Working five days per week, from 9am to 5:30pm
- Paid at 12.25 per hour
- A range of company benefits
- A friendly, inclusive, and supportive team
- Opportunities for growth and development
As a Customer Service Advisor, you will:
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
- Track orders, handle delivery updates, and resolve complaints or delays
- Provide product and service information, ensuring a high level of satisfaction
- Liaise with logistics carriers to schedule pickups, track shipments, and resolve delivery issues
- Communicate shipping updates to customers and internal teams
- Assist in processing orders and returns
- Maintain up-to-date records of customer and carrier transactions
- Prepare reports on customer feedback, delivery metrics, and service trends
- Support the team with data entry, documentation, and filing tasks
What we're looking for?
The ideal candidate will ensure smooth communication, timely problem resolution, and efficient handling of both customer queries and carrier coordination, while managing related administrative duties.
- Previous experience in customer service or a similar role
- Excellent communication skills and a customer-first attitude
- A keen eye for detail and a knack for solving problems
- The ability to multitask and stay organised in a fast-paced environment
Ready to take the next step in your career? Apply now or get in touch with the team at Connect Appointments on (phone number removed) to find out more.
CALIV
Customer Service Advisor
Posted today
Job Viewed
Job Description
Job Title: Service Centre Consultant
Location: Glasgow
Contract Type: Temporary
Start Date: September 2025
Pay Rate: 14.02 per hour
Working Pattern:
- Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
- Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.
Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)
About the Opportunity:
Helping over a million business banking customers with their day-to-day needs has never been more important.
As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.
We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.
As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.
If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.
Key Responsibilities:
- Engage with customers, demonstrating empathy and a strong desire to assist them.
- Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
- Always delivering a high standard of service
- Ensuring all processes are followed correctly and documented accurately
About our client:
At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.
Requirements:
- Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
- Able to handle a high number of varied calls every day
- Good attention to detail, with the ability to identify areas for improvement in the customer journey
- Strong communication skills, both verbal and written
- Understanding of Microsoft suite (Word, Excel, Outlook etc)
Benefits:
- Flexible benefits to suit your lifestyle, such as discounted shopping
- Weekly pay
- 31 days annual leave per year
- Great access to shops and restaurants
- Prime location in Glasgow
- Close to public transport links
- First class support and training for all colleagues
- Opportunity for growth within the company
- Hybrid working approach (once initial onsite training has been completed)
- Eye care scheme
At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.
We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Job Title: Service Centre Consultant
Location: Glasgow
Contract Type: Temporary
Start Date: September 2025
Pay Rate: 14.02 per hour
Working Pattern:
- Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
- Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.
Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)
About the Opportunity:
Helping over a million business banking customers with their day-to-day needs has never been more important.
As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.
We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.
As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.
If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.
Key Responsibilities:
- Engage with customers, demonstrating empathy and a strong desire to assist them.
- Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
- Always delivering a high standard of service
- Ensuring all processes are followed correctly and documented accurately
About our client:
At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.
Requirements:
- Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
- Able to handle a high number of varied calls every day
- Good attention to detail, with the ability to identify areas for improvement in the customer journey
- Strong communication skills, both verbal and written
- Understanding of Microsoft suite (Word, Excel, Outlook etc)
Benefits:
- Flexible benefits to suit your lifestyle, such as discounted shopping
- Weekly pay
- 31 days annual leave per year
- Great access to shops and restaurants
- Prime location in Glasgow
- Close to public transport links
- First class support and training for all colleagues
- Opportunity for growth within the company
- Hybrid working approach (once initial onsite training has been completed)
- Eye care scheme
At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.
We are disability confident and can make reasonable adjustments to our recruitment processes upon request.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Administrator
Posted today
Job Viewed
Job Description
Job Title - Customer Service Administrator
Location: Glasgow (Work From Home)
Salary: 23,810 per annum
Contract Type: Permanent
Working Hours: 9am to 5pm, Monday to Friday
Are you driven by a passion for exceptional customer service? Do you seek a role that offers both flexibility and career growth? Our client is on the lookout for a dedicated Customer Service Administrator to become a vital part of their energetic team in Glasgow City Centre. After an initial training period at our city centre office, you'll primarily work from home, with monthly in-office team-building sessions.
Why You'll Love Working With Us:
- Customer-Centric Culture: Be part of a company that prioritises customer satisfaction and values your role in fostering strong customer relationships.
- Flexible Work Arrangements: Enjoy the perks of working from home while staying connected with your team through regular office meet-ups.
- Career Advancement: Take advantage of opportunities to grow your skills and advance your career in a supportive environment.
What You'll Do:
- Nurture Customer Relationships: Develop and maintain strong connections with both new and existing customers to ensure high satisfaction and encourage repeat business.
- Handle Enquiries Efficiently: Manage incoming inquiries via a centralised mailbox, providing prompt and accurate responses to customer questions.
- Prepare Quotations: Issue accurate quotations to customers, ensuring compliance with company guidelines.
- Communicate with Customers: Keep customers informed about lead times, updates, and order statuses.
- Manage Inbound Calls: Handle incoming calls from customers, addressing queries, tracking orders, and managing parts/returns.
- Collect Customer Feedback: Gather and report customer feedback to help improve our services and products.
What We're Looking For:
- Strong Communication Skills: A confident and professional telephone manner with excellent communication abilities.
- Customer-Focused Mindset: A commitment to delivering the highest level of service to our customers.
- Problem-Solving Skills: The ability to address customer issues promptly and effectively.
- Ambition and Drive: A genuine desire to achieve outstanding results for our customers.
- Technical Proficiency: Strong skills in MS Office, particularly Excel.
Location Note: Our client's office is conveniently located just a 5-minute walk from Glasgow Central train station. Ideally, candidates should be based in Glasgow or the surrounding areas.
Training: Initial training will take place in Glasgow City Centre for 3-6 weeks to ensure you are fully prepared for success before transitioning to remote work.
Our client is gearing up for their busiest trading period of the year, making this an urgent and immediate opportunity. If you're ready to take on this exciting role, please contact us at (phone number removed) to discuss your experience and learn more about our client. We look forward to hearing from you soon!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Specialist
Posted today
Job Viewed
Job Description
Customer Service Specialists
Location: Regional UK (Multiple Sites) | Full-time
Salary: £(phone number removed) + benefits + overtime + career development
Step into a role where you bring experience and gain influence.
As a Customer Service Specialist , you'll go beyond the day-to-day to help guide, shape, and elevate customer outcomes. This role suits individuals who have already proven themselves in call centre or customer service environments and are ready for more autonomy and responsibility.
What You'll Do
- Resolve customer queries that require more time, judgement or investigation li>Work with vulnerable or high-priority customers and deliver a calm, informed response
- Liaise with internal stakeholders to coordinate accurate, cross-functional responses
- Support onboarding of new team members through support, shadowing, and feedback
- Review case histories or trends and share insights to improve team service levels
- Use your knowledge of systems and processes to enhance both speed and accuracy across the team
- Monitor shared inboxes and support digital channels as needed (e.g., email, webforms, chat tools)
What You’ll Bring
- < i>A strong foundation in customer service roles, particularly in regulated or high-volume sectors in a call centre, contact centre or customer service organisation
- Ability to remain clear-headed and structured when faced with technical or emotional queries
- Comfort with using multiple platforms (e.g. CRM, order tracking, account systems) to diagnose and solve issues
- A helpful and knowledgeable approach with colleagues, offering informal coaching and peer support
- Personal accountability for quality, timing and customer follow-through
What You’ll Gain
- < i>Entry into a structured capability-based progression model
- Opportunities to lead on knowledge sharing, process improvement or mentoring programmes
- A comprehensive six week onboarding programme with dedicated support
- Access to broader development through specialist or senior-level training
- Exposure to team quality processes, root cause analysis and performance forums
- Recognition for stepping up and supporting operational excellence
To explore your future please email your CV
Customer Service Advisor
Posted today
Job Viewed
Job Description
Customer Service Advisors
Location: Falkirk
Salary: £24-25,500 + paid overtime + benefits + clear progression path
A role with purpose. A team with pride. A future with opportunity.
We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors . If you enjoy helping others, thrive in fast-paced environments, and are looking for a long-term career with real development opportunities, this could be the perfect role for you.
What You'll Do
- Be the first point of contact for a variety of customer queries via phone and email li>Handle orders, updates, delivery queries, billing issues, and general service enquiries
- Accurately manage and update customer information across systems
- Provide thoughtful, solution-focused support, including for customers in vulnerable situations
- Resolve customer issues independently wherever possible, escalating only when necessary
- Stay current on service updates, internal communications, and best practices
- Support overall team goals through personal KPIs and shared responsibilities
- Ensure compliance with safety, data protection, and quality standards
What You’ll Bring
- < i>Experience in a customer-facing role such as call centre, contact centre, customer service centre, retail, hospitality or similar for example a graduate with placement experience
- Strong communication skills and a calm, professional approach
- Great attention to detail and ability to manage data accurately
- Confidence navigating new systems and multitasking in real-time environments
- A willingness to learn and adapt in a collaborative, team-oriented workplace
- Drive to contribute meaningfully to a high-performing team
What You’ll Gain
- < i>Paid overtime and flexible shift options during peak seasons
- Performance-based hybrid working following successful probation
- A comprehensive six week onboarding programme with dedicated support
- Ongoing coaching, learning resources and development opportunities
- A workplace that values your contribution and supports long-term growth
To explore your future please email your CV
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Customer Service Engineer
Posted today
Job Viewed
Job Description
Customer Service Engineer - Scotland - Field based
Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1)
Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.
What are my responsibilities?
Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products.
- Ensure material parts are processed in accordance with policy li>Maintain all test equipment, tools and company property in good and working order li>Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met li>Maintain good communications and team working with all Managers and Colleagues li>Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times li>Identify any opportunities to improve efficiency and effectiveness of team processes. li>Complete personal administration and company mandatory training in a timely and accurate manner li>When applicable provide out of hours technical service support and complete individual mandatory weekend working provision li>Work as part of a multidisciplinary team within customer services to ensure our company values are achieved
What do I need to qualify for this job?
- HNC/HND in an Electronics or Engineering related field
- Ideally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills
- Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levels
- You must hold a full UK driving license
Additional Information:
- li>Area covered is largely but not exclusively Scotland
- A flexible approach to travel
- Essential training will be required in our European and USA training centres.
- Candidates can expect to spend on average 4 hours travelling each day
- A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process
Being part of our team:
Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.
Our Benefits:
- li>Generous pension contribution
- Company vehicle
- 26 days holiday + bank holidays
- Bonus and share scheme
- Access to our flexible benefits from private medical insurance to financial guidance
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year
- Support from our 24/7 employee assistance programme
- Access to career development via apprenticeship levy to achieve external qualifications
Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Customer Service Engineer
Posted 3 days ago
Job Viewed
Job Description
Customer Service Engineer - Scotland - Field based
Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1)
Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.
What are my responsibilities?
Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products.
- Ensure material parts are processed in accordance with policy li>Maintain all test equipment, tools and company property in good and working order li>Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met li>Maintain good communications and team working with all Managers and Colleagues li>Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times li>Identify any opportunities to improve efficiency and effectiveness of team processes. li>Complete personal administration and company mandatory training in a timely and accurate manner li>When applicable provide out of hours technical service support and complete individual mandatory weekend working provision li>Work as part of a multidisciplinary team within customer services to ensure our company values are achieved
What do I need to qualify for this job?
- HNC/HND in an Electronics or Engineering related field
- Ideally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills
- Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levels
- You must hold a full UK driving license
Additional Information:
- li>Area covered is largely but not exclusively Scotland
- A flexible approach to travel
- Essential training will be required in our European and USA training centres.
- Candidates can expect to spend on average 4 hours travelling each day
- A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process
Being part of our team:
Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.
Our Benefits:
- li>Generous pension contribution
- Company vehicle
- 26 days holiday + bank holidays
- Bonus and share scheme
- Access to our flexible benefits from private medical insurance to financial guidance
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year
- Support from our 24/7 employee assistance programme
- Access to career development via apprenticeship levy to achieve external qualifications
Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
As an equal opportunity employer, we welcome applications from individuals with disabilities.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.
To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Customer Service Advisor
Posted 3 days ago
Job Viewed
Job Description
Customer Service Advisor
Salary - 26,830 Potential Bonus of 4,200 per year
Location - Cumbernauld
Hours - Monday to Friday 8:30am - 5pm
This position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs - Although sales is involved within this role, cold calling is NOT a part of the role.
Duties and Responsibilities
* Take inbound calls and respond to emails in a timely manner
* Make outbound calls to existing customers who haven't been picked up and dealt with in a few months - see if they need any new products
* Support customers by providing solutions - defining new products that may suit their needs - in addition to their existing orders, or sometimes they may be late for normal products, with strategies through which they can contribute to.
* Handle all customer complaints to the best of your ability
* Generate order cost advice/quotes, process orders, and send invoices to customers using the ordering system - this information is managed through an internal process, for which full training will be provided
If you have strong Customer service experience and looking for a new opportunity apply ASAP for immediate consideration.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.