1472 Seasonal Retail jobs in Holmewood

• To act as a point of contact for all customers and deal with initial enquires
• To liaise with different teams internally and engineers out in the field to help problem solve on behalf of the customer
• To provide a high level of customer service at all times
• To manage high levels of inbound and outbound calls
• To manage administrative tasks to ensure the CRM is updated with the relevant information
• To take ownership of the customer query and see it through

• Confident in dealing with difference customers over the phone
• To take pride in delivering excellent customer service to new and existing customers
• To be a strong communicator when liaising with other departments
• To be able to build relationships with other stakeholders and our technicians
• To have a wealth of customer service experience
• To be computer literate

Customer Service Coordinator - Export Team
NG17 - hybrid working available after training
26,500 - 28,000 neg (salary reviewed every 6 months up to the current 2-year salary of 34,000)

About them:

My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family-owned business with solid values and many of their workforce stay at the company for the whole of their career.

The role:

They are looking for aCustomer Service Coordinatorto join their team. The role is to provide full support to overseas agents, distributors and customers. The role requires a high level of accuracy and customer service whilst dealing with a wide variety of customer enquiries, order processing, quotations and despatch. There is full interaction at all levels within the role including team members, export management and Directors.

Key Duties for the Customer Service Coordinator:

• Coordinating and administering support for theirinternational markets
• Responding to customer queries and delivering customer focused resolutions.
• Providing excellent service to international agents, distributors, and customers.
• Collaborating with internal teams to ensure the smooth and timely processing of orders and enquiries.
• Accurately processing orders, with a focus on efficiency and cost-effective shipping.
• Proactively monitoring parcel tracking, resolving issues and keeping agents and distributors informed.
• Managing weekly consolidated shipments to distributors
• Developing and maintaining knowledge of customs and exporting to ensure accurate export records and compliance with international trade regulations.
• Developing and maintaining excellent product knowledge.

Person Specification:

• High level Customer Service / Account Management experience is essential and able to demonstrate outstanding Customer Service experience
• Highly motivated, organised, and proactive, with the experience of working in a fast-moving business environment.
• Have meticulous attention to detail
• Enjoys working as part of a wider team
• Ability to perform under pressure and remain calm
• Work using own initiative
• IT competent
• Excellent planning and organisational skills with the ability to prioritise and respond to time frames and deadlines
• Able to adapt to change at short notice
• Strong communication skills both written and verbal

Other Information :

• The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this.
• The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities.

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am - 5pm

Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us ?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you. Apply now!

#admin

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.

This is an office based role.

The Role

Primary responsibilities will include:

• To manage customer expectations around order placement and delivery against agreed SLAs.
li>Manage stocks against agreed levels (to be reviewed weekly) to ensure balance between OTIF levels, Production Capacity and Aged stock.
• Manage order book in line with transport planning to ensure timely delivery whilst minimising cost impact to the business.
• Customer Account Management - developing good customer relationships, looking after customers to ensure business levels are maintained.
• Compliance with company’s Health and Safety requirements. Each individual has a legal obligation to take reasonable care for their own health and safety and for the safety of other people who may be affected by their acts or omissions.

Day-to-day responsibilities will include:

< i>Placing Sales Orders on system, communicating timelines & escalating any priority jobs to ensure the Customer’s deadline is met whenever possible. < i>Placing regular call offs & providing weekly Stock Sheets for Customers to place replenishment orders to meet demand.
• The collation & verification of inputs to the New Job Meeting Process.
• Managing complaints and invoice queries effectively and appropriately.
• Proactively identifying opportunities to improve processes & create flexibility within the team to help manage a large portfolio of Customers with varying needs. 

Key Skills, Personal Characteristics and Qualifications

li>Excellent communication
• Experience of effectively managing relationships at all levels, internally and externally.
• Ability to challenge existing processes for the benefit of Smurfit Kappa and the customer and   where feasible implementation solutions.
< i>Not afraid to challenge the status quo.
• Ability to work under pressure and remain calm.
• Evidence of demonstrating a proactive ‘can do’ attitude.
• Excellent time management and personal organisation skills with a flexible approach.
• Understanding of full product lifecycle from initial concept and design through to production.
• The ability to handle complaints and difficult situations in a patient, calm and effective way
• Good understanding of computer systems including Microsoft Excel.
• Develop good, productive working relationships with internal and external customers.

What We Offer

• Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
• Ongoing training and development opportunities
• 24/7 confidential support for you and your family
• Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)

Ready to make an impact? Apply today and help us build a sustainable future together.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.

We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in Sheffield's Kiveton Park area.

The position offers on-the-job training.

What's in it for you as a Customer Service Advisor:
* Hourly pay rate - 13.55 per hour (salary 29,945)
* Hours of work - Monday to Friday 8am - 4pm or 9am - 5pm rotating
* The position is initially offered on a 2 - 3 month temporary basis, which could potentially be extended.

Main duties of the Customer Service Administrator:
* Manage customer inquiries and provide exceptional customer service
* Perform accurate and efficient order entry, converting the customer's requirements into the ordering software
* Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs
* Collaborate with team members to streamline processes and improve overall efficiency
* Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions
* Manage call offs, partial shipments, and back orders until orders are completely fulfilled
* Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs.
Requirements of the Customer Service Advisor:
* Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry
* Great interpersonal skills, both written and verbal, with a professional and courteous demeanour
* Working Knowledge of Windows based IT Systems
* Ability to multitask and prioritise tasks in a fast-paced environment
* Excellent organisational skills and attention to detail
* Flexibility to adapt to changing priorities and responsibilities.

If interested, please apply now!

Are you a natural problem-solver who loves helping people? We're on the hunt for a friendly, organised, and tech-savvy Customer Service Executive to join one of our dynamic clients.

• Handle returns & warranty claims like a pro
• Chat with customers via phone & email
• Schedule service visits and send out spare parts
• Keep things running smoothly behind the scenes
• Work with engineers, accounts, and the factory team

• Top-notch communication skills
• A cool head under pressure
• Microsoft Office know-how (Opera is a bonus!)
• A positive, can-do attitude

• Supportive team vibes
• Real impact on customer happiness
• Room to grow and learn

This is a full-time office-based role in Alfreton - if it's one for you, APPLY NOW!

Parts Advisor / Customer Service  /  immediate opportunities Temp - Perm 

Location –Rotherham

Salary - £27000 + Bonus potential 

“Are you looking for a new role within the Automotive sector ?" 

"Are you an experienced parts advisor within a workshop?" 

"Are you wanting to widen your industy knowladge? "

Temp to perm role with Venatu Automotive

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

Does all this sound like something you want to be part of and become a parts advisor ?  

Call Natalie on 07718 (phone number removed) to discuss the opportunities and to secure one of the roles today, and more importantly find out how you too can become part of the Venatu family.

Venatu Automotive Contracting Services is a specialist division here at Venatu Recruitment Group, we focus on the recruitment of talent across the UK.

If you feel you match the desired criteria, or you would like more information on roles such as Commercial Vehicle Technician, PSV Engineer, PSV Mechanic or Fitter, we would really like to hear from you. Alternatively, please visit our website.

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website

Reference ID: DONAUTO

Are you passionate about providing exceptional customer service and making a positive impact on people's lives? We are seeking a dedicated Customer Experience Advisor to join our team.

**Role Overview:**

- Handle in-bound enquiries from various sources and provide product and service recommendations tailored to customers' needs.

- Cultivate and strengthen relationships with existing customers while expanding business opportunities.

- Continuously improve through personal development and training courses.

- Acquire comprehensive product knowledge and be proficient in all aspects of the sales function.

- Guide customers through decision-making processes with care and consideration.

- Update customer records in the database/CRM system and address any sales-related issues promptly.

- No cold calling involved; the role focuses on inbound call management and outbound follow-ups.

**Ideal Candidate Profile:**

- Effective questioning and listening skills to assist customers in a positive and friendly manner.

- Demonstrate a genuine passion for helping others and building trust.

- Possess excellent communication skills, a strong telephone manner, and keen attention to detail.

- Well-organized, self-disciplined, and able to work efficiently under pressure.

- Prior experience in call centres, customer service, or sales is beneficial, but a positive attitude is paramount.

- Flexible and adaptable to changing environments and systems.

- Show empathy, provide sound recommendations, and prioritize exceptional service over meeting sales targets.

Monday to Friday 9-5.

If you are someone who values making a difference in people's lives and seeks a rewarding career where you can genuinely contribute positively, let's connect.

#CustomerExperience #PositiveImpact

Job Title: Customer Service Administrator
Location: Nottingham, NG10
Type: Permanent
Industry: Financial Services
Salary: 25.5kpa plus excellent company benefits

Workchain is currently seeking a Customer Service Administrator for our client in Nottingham, NG10 on a permanent basis.

The successful candidate will be required to provide excellent Customer Service support to new and existing customers and Administration support to a team of financial advisors and mortgage advisors.

Candidates will be processing customer information, answering customer enquiries and forwarding on financial information on a daily basis.

Key Responsibilities:

• Dealing with inbound and outbound customer calls providing excellent levels of customer service
• Transferring client compliance documents and proofs
• Monitoring the department email inbox and replying to customer queries
• Updating internal CRM systems
• Contacting clients to book appointments and sending email confirmations

Required Skills and Qualifications:

• Excellent communication skills providing a strong level of customer service at all times for incoming and outgoing customer calls
• Ability to work accurately
• Knowing how to work effectively in a team environment
• Excellent computer skills

Desirable Skills and Qualifications:

Ideally candidates will have an experience of working within an inbound or outbound call centre, telemarketing or telesales and have an excellent level of administration skills.

Hours of work are Monday to Friday 9.00am to 6.00pm, Saturday 9.00am to 6.00pm and Sunday 9.00am to 6.00pm.

Saturday and Sunday is on a rota basis, with days off in the week should you be working at a weekend.

The starting salary is 25.5kpa, rising to 27.5kpa on completion of probation, with excellent company benefits.

Previous experience of working within a customer service, sales support or call centre would be preferred however full training will be provided.

Please apply online and complete the application form to be considered for this position.