1771 Seasonal Retail jobs in Richmond upon Thames

• Process orders, credit and debits
• Process returns and resolve complaints
• Answer phones, emails and web enquiries
• Make proactive calls and emails to customers
• Manage backorders and Outlook tasks on a daily basis

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Our client based in Shoreditch, London is recruiting for a Customer Service Administrator to join their busy team. This is a temporary role with a view to permanent to start as soon as possible and the hourly rate is 13 per hour. The hours for this position are 9.00am-5.00pm, Monday-Friday.

Duties:

Customer Service:

• Create, maintain and support an environment where customer service can flourish.
• Respond to all customer communications in a timely, efficient, courteous, and professional manner
• Resolve all customer issues in a timely, efficient, and professional manner
• Maintain accurate documentation and records
• Maintain excellent feedback, shipment, fulfilment, and other ratings on various sales websites
• Ensure accuracy

Orders Administration & Fulfilment:

• Meet shipping deadlines
• Process orders and direct sales
• Answer all emails and customer queries
• Process returns
• Raise customer invoices
• Maintain spreadsheet records related to orders (direct sales, wrong items sent, etc.)
• Process refunds
• Generate and upload postal records
• Enter all tracking numbers (FedEx, USPS, UK, etc.)
• Process Refund and Cancellation Claims
• Data entry of all information required to be inputted into a database for Order Processing and Order Fulfilment
• Follow the correct processes to find missing items for orders

Competencies required for the role:

• Experience within a customer service role
• Excellent Attention to Detail
• Excellent Communication Skills
• Good Flexibility in Managing own Workloads
• Good Organisational Skills

Customer Service Manager - Commercial Linen Services

Location: Hybrid (2 days from home, 3 days on-site or in-office)

Salary: Up to £40,000 per year

Hatched Talent Solutions is proud to be recruiting on behalf of a respected commercial laundry provider delivering essential linen services to healthcare facilities and regional sites across the UK. We're looking for a hands-on, organised, and customer-focused Customer Service Manager to oversee client relationships and service delivery within their dedicated region.

This is a Hybrid relationship-driven role - perfect for someone who enjoys operational oversight, client interaction, and problem-solving in a high-accountability environment.

About the Role

As Customer Service Manager, you will act as the frontline liaison between the business and its healthcare clients. Your core responsibilities will involve managing site relationships, conducting linen stock checks, addressing service issues, and coordinating with internal teams to maintain a high standard of delivery.

Key Responsibilities

• Serve as the primary point of contact for customers across your assigned region
• Conduct regular site visits to hospitals and healthcare facilities
• Carry out accurate stock checks and manage itinerary stock during visits
• Proactively resolve customer issues and maintain service satisfaction
• Maintain a consistent and professional standard of customer care across all touchpoints

What We're Looking For

• Experience in a customer-facing or field-based service role
• Strong communication and interpersonal skills - you'll be the face of the service
• Excellent organisation and time-management capabilities
• Hands-on and practical mindset - confident managing stock, resolving issues, and navigating site visits
• Willingness to travel regularly (UK driving licence and access to a vehicle required)
• Experience within the laundry, linen, or facilities sector is an advantage but not essential

What's on Offer

• Competitive salary of up to £40,000 per year
• Hybrid working (2 days from home, 3 days on-site or in-office)
• The opportunity to manage key client relationships in a critical service sector
• Supportive and collaborative internal team structure
• A stable and growing business with strong client demand

Customer Service Administrator

Permanent-fulltime-Officebased

Richmond area -Freeparking-

Upto28,000pluscompanybonus

Asanestablished,growingcompanytheroleof Customer Service Administratorisanintegralroleforthebusinessanditsongoingsuccess.

Thisawardwinningcompanywasestablishedover10yearsago,isfastexpandingandhasapassionfordrivinggrowth.Theyareenviablyinthetop20listingof'TheTop100UKSME Businesses'

Youwillbepartofahighlysuccessful,friendly,forwardthinkingteamof12.Thisisanewroletoaddtotheexistingteam.

As Customer Service Administratoryouwillberesponsiblefor:

• Maximisingtheconversionoftheservicedivisionopportunities
• Therewillbelotsofcustomerliaison-youwillbemakingoutboundcallstoconvertquotations,re-engageexistingcustomersforrepeatbusiness/servicesandtoupsellbrandnewserviceplans
• Managingalloftheopportunitiesonthecompanysystembywayofupdating,converting,archiving,aswellasexplainingthebenefitsandadvantagesoftheserviceteam
• Schedulingengineerstimeplusrescheduling,wherenecessary
• Ad-hocadmintasks

Thesuccessfulcandidatefortheroleof Customer ServiceAdministratorwill:

• Havepreviousexperiencewithinarolethatincludedlotsofcustomerserviceandadministrationtogetherwithbeingorganised,responsive,andcomfortablemanagingday-to-dayservicedeskoperationsinafastpacedenvironment
• HaveahighlevelofITproficiencyinMSOffice

InreturntheServiceSupportAdministratorwillreceiveabasicsalaryupto28,000plusbonus,Incentiveplan,Pension,Careerprogression.

ToapplyforthejobclickapplyandsendusyourCV.

Customer Service Advisor-
Rate- 12.21 per hour
Location- Epsom
Hours - 37.5 hours Mnnday to Froday
Length of assignment - 12 weeks- Possible perm offer after 12 weeks
Start date - 18th August

We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period!

The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential.

You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you.

Please apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Title: Customer Service Officer

Client: Local Authority in Croydon

Location:FULLY OFFICE BASED IN TOWN CORYDON 5 DAYS A WEEK

Hourly rate: 17.04 PAYE

Contract Length: 4 month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours- (8AM-6PM)

ASAP Start

Job Duties:

• Being the first point of contact for interaction FOR THE HOUSING CONTACT CENTRE
• Take decisions within established procedures dealing with end user and prescriber queries and issues.
• Ability to work flexibly to support the move to stretched working days and weekend operating as required.
• Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections.
• Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.

Person Specification: The ideal candidate must have:

• Ability to communicate clearly and effectively with a wide range of customers.
  *
  Ability to interact using an empathetic and tactful manner with those who are distressed, irate and aggressive.
  *
  Ability and commitment to seek and act on feedback in order to continually improve own performance.
  *
  Ability to gather and record customer information accurately.
  *
  Ability to quickly develop a good working knowledge of the section's information systems and be able to use these systems as appropriate to the level of work being undertaken.
  *
  Able to build successful working relationships within a team.
  *
  Understand and able to maintain confidentiality when handling customer enquiries and other information in line with Council requirements and the Data Protection Act/GDPR.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Portfolio Credit Control are delighted to be partnered with a well established and ever-growing company who specialise within professional services. We are currently growing the Credit Control team due to continued business success and are looking to speak with hardworking and professional individuals who are keen to have the opportunity to work within a prestigious organisation.

• The position is suitable for an individual who is bright, confident, positive and an excellent communicator.
• You will need to bring a minimum of three years' experience in either a Credit Control, Customer Service role and be capable of working in a fast paced and dynamic but supportive team
• The post holder will appreciate and be able to rise to the challenge of delivering the expected performance as an active team member.
• Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care.
• A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.

Day-to-Day Responsibilities

• Take full responsibility for your own daily call schedule of overdue client accounts.
• Delivering an expected 60 collection tasks every day, of combined call and email activity.
• Handling payment and service queries principally by telephone, but also by email and letter.
• Providing an excellent service when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records.
• Processing debit/credit card payments.
• Liaising with Client Experience and Client Retention departments whilst also adhering to internal processes, to ensure clients' accounts operate as smoothly as possible.
• Identifying and actioning all potential retention opportunities including Direct Debit reinstatements.
• Complete requests for client account adjustments when required.

INDCC
49612BRR3

Customer Service Administrator

Location : Kingston, KT1 2EE
Salary : £27,789.00 per annum + Benefits!
Contract : Full time, Permanent
Hours : Monday – Friday, based on 37-hour week, Monday to Friday

We are Kingston University Services Company (KUSCO), we provide a comprehensive repair and maintenance service for systems, plant, and equipment on Kingston University sites.

Are you a friendly, professional, and proactive individual who enjoys helping others and being part of a team that truly makes a difference

KUSCO is looking for a Customer Service Administrator to be the face of Kingston University, supporting students, staff, and visitors across multiple campuses.

As a Customer Service Administrator, you’ll play a key role in ensuring a warm welcome and smooth experience for all who interact with the University.

From working on the busy reception desks and switchboards to supporting vital admin functions behind the scenes, you’ll be an integral part of a service-led, people-focused team.

In addition to this, as our Customer Service Administrator you will be responsible for:

Reception & Switchboard Responsibilities

• Act as the first point of contact at reception for students, staff, visitors, and contractors.
li>Provide information and directions, check IDs, and ensure a professional and friendly welcome.
• Answer incoming calls and direct them appropriately or provide general information.
• Support communication during emergencies, following the University’s protocols.
< i>Assist with events such as Open Days, Graduation, and Welcome Weeks.
• Carry out administrative duties such as managing lost property, ID card collection, and access control.
• Maintain a tidy, secure reception area and ensure end-of-day checks are completed.

Office Administration Responsibilities

• Provide admin support for maintenance and service teams, using internal systems to log and manage work orders.
• Raise purchase orders, liaise with suppliers, and track invoices through the Unified finance system.
• Manage KU staff locker administration and monitor office supplies.
• Maintain accurate records and ensure GDPR compliance in all dealings with staff, students, and the public.

In order to be successful in this role you must have:

• Strong interpersonal and communication skills – you enjoy working with people and can stay calm under pressure.
< i>Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
• A team player who’s flexible and happy to support across different sites when needed.
< i>Well-presented, uniformed, and professional with a positive and helpful attitude.
• Physically fit and confident working on your own initiative.

Please note this job description is not exhaustive, nor is it intended to be.

If you feel you have the skills and experience to be successful in this position then “APPLY” today!

No agencies please.