Seasonal Retail Field Sales Executive - Nestle Grocery

Reading, South East Acosta Group

Posted 9 days ago

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Job Description

**Job Type:** Full Time
**Contract Type:** Temporary
**Your next career starts with Acosta Europe.**
Acosta Europe is an exceptional business that cares about its people. We are part of one of the largest Sales and Marketing agencies in the world, and currently seeking **Seasonal Field Sales Executives** to represent our partner, **Nestlé.**
The festive season sees the demand for Nestlé products increase. The **Season Field Sales Executives** will work with a team who are responsible for raising Nestlé Confectionery brand performance, awareness, and availability across UK retailers. You will act as the face of the brand, carrying out retail store visits within a defined territory, with responsibility for driving brand sales to enhance turnover and market share. The purpose of the role is to gain additional display spaces, maintain and enhance them throughout the season.
The role runs from September to 23rd December and gives you the opportunity to work with our Nestlé Confectionery operation across the top four grocery retailers. We are recruiting nationwide. This is a full-time opportunity whereby you will work 7.5 hours per day between 07:00 and 19:00.
If you can bring the passion for sales and have the enthusiasm to succeed, we can offer you the opportunity to develop in an engaging and rewarding environment, where no two days are ever the same!
**Role Details:**
+ A competitive basic salary of circa £26,000 with a bonus scheme
+ A flexible approach to working
+ Mobile telephone
+ Small van provided for transporting marketing material
+ Enhanced holiday entitlement
As a **Field Sales Executive** you will:
+ Build relationships with key retail decision makers (department and store managers)
+ Identify and implement in store merchandising opportunities to increase brand visibility and availability and ensuring stock levels are maintained
+ Ensure Nestlé's promotional activity is implemented and that products are on display in the correct location and with good availability
What skills can I expect to develop in this role?
Relationship Building, Product Knowledge, Commercial Awareness, Influencing skills and Negotiation
Who are we looking for?
You will possess demonstrable experience within FMCG, retail or a sales environment, although we will also consider applications from motivated individuals with experience from other sectors. You will be passionate about the amazing brands we market and have the drive and tenacity to succeed.
You must hold a **full manual driving licence** and be able to travel within a defined territory.
**What's in it for you?**
This role offers a genuine opportunity to develop your commercial skills. You will receive excellent training and enjoy superb benefits including a bonus (subject to performance).
Passion is at the heart of everything we do. We encourage boldness, curiosity, and new ideas. We are motivated to learn, and constantly strive to exceed expectations. We truly care, and that is what makes us exceptional.
We are looking to recruit for this role immediately for a September 25th start - please send your application without delay.
**JOIN THE TEAM**
Got what it takes?
In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
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Customer Service Assistant

RG7 4PR Mortimer, South East Compass Group

Posted today

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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0808/68633001/52579726/BU #Energy

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Customer Service supervisor

Oxfordshire, South East £40000 - £45000 Annually Randstad Delivery

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contract

Job Title: Customer Service supervisor

Location: Abingdon- OX14 1DY
Type: Nov 26

Work mode: Onsite
Pay rate: 40k-45k

The position of Customer Services Supervisor is located at our Abingdon site and will lead a team dedicated to delivering exceptional customer experiences. Your primary responsibilities will include overseeing the daily operations of the team, ensuring seamless support services for our clients. You will focus on maintaining the highest standards of training and performance to guarantee a first-class service experience.

Your team will handle a wide range of customer service needs, providing comprehensive support and ensuring every interaction is managed efficiently, professionally, and with a customer-centric approach.

This job description will be reviewed periodically and is subject to change by management.

Responsibilities:

  • Supervising and training a team of customer service specialists to ensure high performance and adherence to company policies and procedures
  • Overseeing the daily output of the customer service team to ensure agreed targets and SLAs are met
  • Creating, implementing and maintaining customer service processes and procedures to improve efficiency and customer satisfaction
  • Monitoring and evaluating phone and email interactions to ensure a high quality of service
  • Logging, investigating and resolving customer service issues and complaints as needed
  • Managing day to day contact with third party laboratories and ensuring any issues are escalated via the Quality Management System
  • Completing customer service analytics reports and using them to make actionable recommendations
  • Supporting the business with change controls, audit actions and quality investigations where needed
  • Any other duties as assigned to support the overall objectives of the team and organisation

Basic Qualifications | Education:

  • Educated to National standards
  • Background / experience in scientific environment desirable
  • Ability to prioritise workload to meet deadlines
  • Good Microsoft Office skills including Word, Excel, Power Point & Outlook

Competencies:

  • Leadership: The ability to inspire and guide a team towards achieving high performance and meeting customer service goals
  • Communication: Excellent verbal and written communication skills to effectively interact with both customers and team members
  • Problem-Solving: The capability to quickly identify issues and implement effective solutions to resolve customer complaints and improve service processes
  • Adaptability: The ability to adjust to changing situations and environments, ensuring the team can handle various customer service scenarios
  • Analytical Skills: Proficiency in analysing data and metrics to make informed decisions and improve customer service operations

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

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Customer Service Advisor

Berkshire, South East £27000 Annually CCA Recruitment Group

Posted today

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permanent

Role: Customer Services Advisor

Location: Calcot, Reading (hybrid after probation)

Salary: 27,000 DOE + bonus + benefits

Hours: 37.5 hours per week

Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm

I am working with a leading brand client to support the in recruiting a permanent Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or complex customer questions, the Compplaints Handler is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction. The role offers great development opportunities for the future.

Do you have experience working within customer excellence?

Do you love to go the extra mile for customers?

We believe that employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and regular access to experience our amazing products with an Annual Bonus based on company performance.

Experience required for the Customer Service Advisor role:

  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Able to work effectively in a team
  • Experience working within a fast-paced environment
  • Proficient with MS Office and familiar with CRM systems and practices
  • High level of verbal and written communication
  • Customer orientation and ability to adapt
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Highly motivated and resilient

Duties of the Customer Service Advisor:

  • Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions
  • To receive calls and correspondence, which may be requests for information, complaints and assistance or anything associated with products
  • To build up and continuously update individual specialist knowledge in relation to products, strategy and relevant regulatory compliance e.g. FCA
  • To build relationships with other sites and involving them in all matters relating to their customer.
  • To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experienced
  • Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions

Please follow the link to apply for this Customer Service Advisor role based on Calcot, Reading.

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Customer Service Administrator

Oxfordshire, South East Meech Static Eliminators Ltd

Posted today

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permanent

Job Title: Customer Service Administrator

Location: Witney, Oxfordshire

Salary: Competitive

Job Type: Permanent, Full time.

Meech International has an exciting opportunity available for a Customer Service Administrator to join our growing team based in Witney, Oxfordshire. This is a permanent role with a competitive rate of pay plus generous benefits which makes Meech a great place to work! We are looking for someone who wants to embark on their next challenge and be a part of our story.

Key benefits we offer our Customer Service Administrator:

  • A competitive salary
  • li>Discretionary profit share bonus
  • 25 - 30 days holiday (based on length of service) + bank holidays
  • Health insurance, Pension scheme, Life assurance.
  • £100 social club allowance to join in on activities
  • li>Career development opportunities, training and learning resources
  • Mental, financial and physical wellbeing support resources
  • Free on-site parking
  • Plus, many more benefits!

Summary of Main Responsibilities of our Customer Service Administrator:

To help support the smooth running of the Customer Service team. Ultimately the objective of the role is to improve the customer service experience within the company, create engaged customers and facilitate company growth by:

  • Working with the Meech logistics team to prepare and organise all Meech Invoices.
  • Working as part of a team to pick up and resolve incoming enquires to Meech.
  • Answering and resolving customer enquiries and following problems through to resolution. Report investigation findings to the customer
  • Filing of all Meech Invoices and job packs and archiving of emails and messages.
  • Answering incoming phone calls
  • Job Pack scanning and general administration tasks such as meeting room bookings and refreshments (ad hoc for visitors)
  • General communication with customers when needed
  • Working with other Meech departments to develop customer feedback channels.

Skills, knowledge and experience required by our Customer Service Administrator:

  • Experience in a Customer Service department would be desirable.
  • Experience of CRM, invoicing and dealing with customer enquiries is preferred
  • Knowledge of Microsoft products including Word, Excel and outlook
  • Good written and verbal communication skills

Who are we?

Our mission is to design and manufacture the best and most innovative Static Control and Surface Cleaning equipment to optimise our customers' productivity. Founded in 1907, for over a century we have been engineering and manufacturing products in the UK that are used worldwide. We have a constant focus on improvement and we collaborate with our global offices and distributors, who in turn work closely with their local markets, to achieve all our goals.

What we do:

We have four separate divisions: Static Control, Web Cleaning, Compressed Air Technology and Surface Cleaning Systems. Each division is interconnected through applications in various sectors.

We work in a large number of diverse industries all over the world, including pharmaceutical, food & beverage and the emerging EV Battery market, where we are at the forefront of development in specialist contamination removal and static control.

If you have the skills and experience to become our Buyer, please apply now. We'd love to hear from you.

Please see our Data Privacy Notice - Recruitment & Selection on our website for more information about how we process your data when you apply.

Candidates with the experience or relevant job titles of Administrator, Customer Service, Office Assistant, General Assistant, Administrative Assistant, Office Support, Customer Support, Office Admin, may also be considered for this role.

This advertiser has chosen not to accept applicants from your region.

Customer Service/Planner

Oxfordshire, South East £29000 Annually Berry Recruitment

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permanent

Berry Recruitment are NOW hiring for a committed and motivated Customer Service/Planner

Administrator to work for a small and supportive organisation in a small village near Thame, Oxfordshire.

Commutable from Thame, Haddenham, Bicester and Aylesbury.

Role: Customer Service/Planner

Salary: 29,000 - 29,000 per annum

Location: Bicester , Oxfordshire

Hours: Monday to Friday - Office Based

Key Responsibilities of the Customer Service/Planner:

  • Comfortable and confident talking on the phone to internal and external people.
  • Excellent time management - responding quickly and effectively to client queries/general emails.
  • Responsible for managing a busy shared inbox as well as your own personal inbox.
  • Scheduling and allocating works to internal engineers as well as subcontractors in a timely and efficient manner.
  • Prioritising important works to ensure the SLAs are met which have been set by the client.
  • Consistently updating in-house system.
  • Raising various jobs and purchase orders daily.
  • Working as a team to complete various daily tasks.
  • Form and maintain working relationships with work colleagues, account managers, engineers and clients.

About you:

  • Must have access to your own transportation due to the location.
  • Great organisational and time management skills.
  • Confident and comfortable communicating over the phone with internal and external parties.
  • Strong written communication skills for responding to emails.
  • Excellent communication skills with the ability to convey technical information clearly to non-technical users.
  • Ability to form and maintain professional relationships with colleagues, account managers, engineers, and clients.
  • Ability to work effectively as part of a team to complete daily tasks.
  • Great attention to details.

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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Sales/Customer Service

Reading, South East £24000 - £29000 Annually Inc Recruitment

Posted today

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permanent

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.
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Customer Service Advisor

Berkshire, South East £13 Hourly Adecco

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temporary

Customer Service Advisor

Location: Reading
Working Pattern: Full Time

Duration: Temp ongoing, TBC

Hourly Rate: 12.50 per hour

Are you passionate about supporting people and creating a vibrant community? Our client is looking for a cheerful and organised Customer Service Advisor to join their dynamic team! This is an exciting opportunity to play a vital role in enhancing experiences and ensuring smooth operations within a residential scheme.

Key Responsibilities:

  • Be the friendly voice answering queries via phone, email, or in person.
  • Handle inquiries from residents, parents, universities, and stakeholders.
  • Respond promptly to feedback and concerns, making sure residents feel heard and valued.
  • Log customer issues and channel them to management as needed.
  • Manage the distribution of post and oversee the parcel pick-up system.
  • Create and share vibrant signage for notice boards throughout the scheme.
  • draught written correspondence at the request of the management team.
  • Welcome visitors with a warm smile while performing front-of-house and reception duties.
  • Assist with various front-of-house tasks as they arise.
  • Verify returned licence acceptances and ensure all necessary documents are in place.
  • Prepare arrival packs filled with essential information for new residents.
  • Conduct room viewings with enthusiasm.
  • Perform thorough room inspections before new residents move in.
  • Attend to regular inspections of residents' rooms, ensuring everything is in tip-top shape.
  • Assist with show flat viewings and open days, especially during busy move-in and move-out weekends.
  • Provide assistance to the Assistant Scheme Manager with various administrative tasks.
  • Support room maintenance requests from other management team members.
  • Keep our social media channels lively and engaging with regular updates.

Skills and Competencies:

    • Strong organisational skills to keep everything running smoothly.
    • Excellent communication skills to connect with people and staff alike.
    • Meticulous attention to detail to ensure nothing is overlooked.
    • Ability to work independently while also thriving in a team environment.

Working Conditions:

    • Monday to Friday, 09:00 to 17:30 with a 30-minute lunch break.

If you're ready to make a difference in the lives of people and contribute to a thriving community, we want to hear from you! Join our client as a Customer Service Advisor and be part of an enthusiastic team!

Apply now and help us create a welcoming and supportive environment for all!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Customer Service Representative

Berkshire, South East £14 Hourly Adecco

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temporary

Join Our Team as a Customer Service Representative!

Location: Newbury, West Berkshire

Contract Type: Temporary to Permanent

Hourly Pay: 13.50 per hour

Are you a customer-focused professional with a passion for providing exceptional service? Do you thrive in a dynamic environment where your skills can shine? If so, we have an exciting opportunity for you!

As a Customer Service Representative, you will play a pivotal role in ensuring our clients receive the highest level of support. You'll be the friendly voice our customers can rely on, making a real difference in their experience with our organisation.

Key Responsibilities:

  • Process repair and work orders, including managing loaner equipment
  • Arrange returns and collections, ensuring accurate proof of delivery and pricing requests
  • Handle incoming emails and calls with professionalism and enthusiasm
  • Proactively communicate with both internal and external customers
  • Investigate and resolve invoice disputes efficiently
  • Log issues and follow up on resolutions, ensuring customers are kept informed
  • Collaborate with colleagues to prioritise tasks and streamline processes
  • Mentor and support junior customer service representatives

What We're Looking For:

Experience/Skills:

  • Previous experience in technical customer service, order management, or contact centre roles
  • Proven ability to build strong relationships with customers and colleagues
  • Excellent communication skills, both verbal and written
  • Advanced knowledge of MS Excel, MS Outlook, MS Word, and ERP systems
  • Ability to handle difficult situations independently and calmly
  • Strong customer focus with a positive, can-do attitude
  • Ability to work under pressure while maintaining effective communication
  • Proven problem-solving skills and the ability to prioritise workload
  • A collaborative spirit with a drive for high-performance standards
  • Integrity and the willingness to take the initiative in process improvements

Ready to take the next step in your career? If you're excited about making a difference and providing top-notch customer service, we want to hear from you!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.

Customer Service/Planner

Oxfordshire, South East £27000 - £28000 Annually Berry Recruitment

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permanent

Berry Recruitment are NOW hiring for a committed and experienced Customer Service/Planner to work for a company in Witney in Oxfordshire.

Role: Customer Service/Planner

Salary: 27,000 - 28,000 Per Annum

Location: Witney, Oxfordshire

Hours: Full time - Office Based

Overview

We are seeking a highly skilled and experienced Customer Service/Planner to join our client. This is an exciting opportunity to work in a fast-paced and dynamic industry, supporting our clients with their security needs. As a Customer Service/Planner, you will be responsible for providing excellent customer service and ensuring the smooth operation of the services.

Key Responsibilities of the Customer Service/Planner:

  • Serve as the main point of contact for our clients, providing exceptional customer service through various communication channels such as phone, email, and in-person interactions
  • Coordinate and schedule security services to meet client's needs and ensure timely delivery of services
  • Develop and maintain strong relationships with clients to understand their unique security needs and provide customised solutions
  • Manage client accounts and ensure accurate and timely billing and invoicing
  • Troubleshoot and resolve any customer complaints or concerns in a professional and timely manner
  • Collaborate with various departments within the company to ensure efficient and effective delivery of services to clients
  • Prepare reports summarising customer service activities and performance for senior management
  • Monitor KPIs such as response time, resolution rate, and customer satisfaction
  • Analyse customer feedback to identify service improvement opportunities
  • Ensure compliance with company policies and industry regulations

About you:

  • Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with clients
  • Strong organisational and time management skills, with the ability to prioritize and multitask in a fast-paced environment
  • Knowledge of security services and industry trends
  • Proficiency in Microsoft Office and customer relationship management software
  • Ability to remain calm under pressure and handle difficult situations with professionalism

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

This advertiser has chosen not to accept applicants from your region.
 

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