1,087 Senior Business Analyst jobs in the United Kingdom

Job Title: Business Process Improvement Analyst

Location: Bury St Edmunds - 3 days in; 2 days remote
Job Type: Permanent
Salary: Excellent salary & benefits package on offer

Job Overview:
We're partnering with a well-established, multi-disciplinary group operating at scale across the UK to help them hire a Process Improvement Analyst . This role sits at the heart of a business-wide transformation initiative, aimed at streamlining workflows, improving productivity, and embedding a culture of continuous improvement across diverse business units.

Key Responsibilities:

• Collaborate with stakeholders across departments to review operational processes, identify root causes of inefficiency, and recommend practical improvements.
• Map and document existing ("as-is") workflows to highlight pain points, bottlenecks, and opportunities for optimisation.
• Design future-state ("to-be") workflows and process strategies, supported by clear documentation and flow diagrams.
• Champion lean thinking, ensuring simplicity and consistency for end users throughout transformation efforts.
• Support and lead elements of implementation, working closely with relevant teams to embed new processes effectively.
• Provide timely project updates and communication to stakeholders at all levels.
• Contribute to broader operational improvement initiatives as needed.

Qualifications & Skills:

• Experience in process mapping and optimisation, ideally within tech, utilities, or operationally complex environments.
• Skilled in identifying inefficiencies and delivering measurable time/cost-saving improvements.
• Strong analytical mindset with the ability to present insights and solutions clearly and persuasively.
• Confident using Excel (pivot tables, lookups, advanced formulas), Visio, PowerPoint, Word, SharePoint, etc.
• Comfortable managing your own workload, working cross-functionally, and engaging with stakeholders at all levels.
• A positive, solutions-driven approach with excellent verbal and written communication skills.

It would be advantageous for applicants to have the below:

• Previous experience in a Business Analyst or continuous improvement role.
• Further education or professional development in business process improvement or similar.

A full and comprehensive job spec will be provided on application. We will be supporting our client in the appointment of this person ASAP. Suitable candidates should apply without delay for consideration.

Job Title: Customer Journey Manager (Business Analyst)
Location: Chester (Onsite 2 Days per Week)
Hours: Full Time
Salary: 75,000 - 80,000 Annually + 5% Bonus

About Us:
Join an innovative organisation in the Consumer Finance sector, where we prioritise seamless customer and colleague experiences across our cards and loans products. Our Chester-based Credit Cards Lab is looking for a dynamic Customer Journey Manager to help us elevate our customer interactions and create exceptional journeys.

About the Role:
As a Customer Journey Manager, you will be at the heart of product development. You'll assist the Product Owner and the broader team in understanding and orchestrating customer journeys, with a focus on technology integration and cross-functional collaboration. Your main goal? To ensure our customers' needs are always prioritised.

Key Responsibilities:

• Customer Experience Optimisation: Understand and enhance the end-to-end customer experience, making sure it's effective and user-friendly.
• Collaborative Insight: Work closely with Product, Engineering, and third-party teams to ensure that our journey design meets the intended user experience.
• Continuous Improvement: Drive ongoing enhancements to the customer journey by leveraging insights and data analysis.

Key Skills Required:

• Customer Centricity: Champion customer outcomes and anticipate needs to deliver targeted, outcome-focused solutions.
• Problem Solving: Lead teams to implement effective solutions, planning from inception to completion while keeping stakeholders informed.
• Stakeholder Management: Build and maintain strong relationships, facilitating discussions to resolve conflicts and achieve consensus.
• Innovative Mindset: Embrace change and technological advancements, inspiring others to do the same.
• Growth Learning Mindset: Open to new experiences and continuous personal and team development.

Highly Desirable Experience:

• Knowledge of credit card products and systems
• Experience within banking industry
• Knowledge of instalment features e.g. Klarna
• Experience with regulatory change initiatives and governance
• Familiarity with Agile methodologies, particularly Jira and Confluence
• Skills in process diagram creation and data integration for journey mapping

Why Join Us?

• Be part of a forward-thinking organisation that values creativity and innovation.
• Collaborate with talented professionals dedicated to transforming the customer experience.
• Enjoy a competitive salary and benefits package, including a 5% bonus.
• Work in a vibrant Chester location, with flexible onsite arrangements.

If you are enthusiastic about improving customer journeys and possess the necessary skills to make a significant impact, we want to hear from you! Bring your energy and expertise to our client and help us shape the future of customer finance.

Apply Today!
Help us create seamless experiences that make a difference in the lives of our customers. Your journey begins here!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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We are looking to speak to an experienced Business Analyst, who has strong stakeholder and negotiation skills to join an established Tech team. National and international operations, based at their UK hub here in Liverpool.
Key Responsibilities

• Partner with stakeholders to understand business needs to translate into technical requirements.
• Lead requirement-gathering sessions and facilitate steering groups
• Create roadmaps and document information accordingly
• Deliver clear, concise reports and presentations to senior leadership.
• Support the implementation/ optimisation of business-critical software
• Change, release and incident management

About You

• Proven experience as a Business Analyst in a large, complex organisation.
• Strong stakeholder engagement skills, with the ability to influence and communicate at all levels.
• Comfortable working with senior leadership and facilitating strategic discussions.
• Excellent analytical, documentation, and presentation skills.
• Familiarity with logistics or supply chain environments is a plus.

Benefits and rewards:

• Hybrid working - 3 days in the office, 2 days at home
• 27 days holiday plus bank holidays
• Matched pension up to 10%
• Life assurance and critical illness
• Cycle 2 work scheme
• Flexible benefits including retail vouchers, and wellness programmes

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

MMP Consultancy are working with a fantastic organisation to recruit a Business Analyst to join them on a temporary contract based in North London.

Salary Equivalent: 47,000 Per Annum

As a Business Analyst, you will play a pivotal role in driving financial insight, operational efficiency, and strategic decision-making across the business.

Responsibilities:

• Utilise advanced Microsoft Visio, Word, PowerPoint, and Excel skills to develop reports, presentations, and process maps
• Take a proactive, self-starting approach to problem-solving and project delivery
• Manage competing priorities and tight deadlines, delegating tasks where appropriate
• Apply strong time management to ensure timely and accurate delivery of analysis and reporting
• Maintain exceptional attention to detail while keeping sight of the broader business objectives
• Champion continuous improvement across finance and operational functions
• Communicate effectively with stakeholders at all levels, including junior staff, senior leadership, and non-finance teams
• Provide clear, concise financial insights to non-financial recipients
• Demonstrate strong analytical and management skills to support strategic decision-making
• Represent the finance function across the business, acting as a trusted advisor and ambassador
• Apply strong accounting knowledge to support budgeting, forecasting, and performance tracking
• Leverage IT systems and tools to streamline reporting and analysis
• Challenge assumptions and drive improvements with a highly analytical mindset

Skills/Experience required:

• Experience working in a finance or business analysis role, ideally within housing, construction, or public sector
• Strong accounting knowledge and financial acumen
• Advanced proficiency in Microsoft Office tools, especially Excel, Visio, PowerPoint, and Word
• Excellent time management and organisational skills
• High attention to detail with the ability to see the "bigger picture"
• Self-motivated with a passion for continuous improvement
• Strong written and verbal communication skills
• Comfortable engaging with stakeholders across all levels of the organisation
• Strong IT skills and ability to adapt to new technologies

This vibrant and expanding company are looking for a Business Analyst to work closely with the CEO in this exciting phase of their expansion. , The Company is an end-to-end digital solution organisation. 

They are  looking for an experienced Business Analyst to join their team. In this role, you’ll be the bridge between business needs and technical solutions - gathering requirements, analysing processes, and delivering actionable insights that help guide product development and business strategy. The development team are based overseas in South Africa and Thailand, with the CTO and a systems manager/UAT person being the only UK based part of the team. This role is key  in that it will be a senior and key member of the development team which will include architecture and strategy decisions.

Key Responsibilities:

• Collaborate with stakeholders to gather and define business requirements

• Translate business needs into functional and technical specifications

• Analyse existing processes and recommend improvements to increase efficiency and scalability

• Work closely with product managers, developers, and designers to support product development lifecycle

• Be a key part of the architecture and strategic planning for the future SaaS solution.

• Conduct market, competitor, and customer research to support strategic decision making

• Develop and maintain data reports and dashboards for business performance monitoring • Assist in the creation of user stories, wireframes, and test cases

• Support QA and UAT processes to ensure the product meets business needs

• Support the business with release management and scheduling – which may be out of hours on occasions.

Qualifications:

• Bachelor’s degree in business, Computer Science, Information Systems, or related field

• 3+ years of experience as a Business Analyst, preferably in a tech or startup environment

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder management abilities

• Familiarity with Agile/Scrum methodologies

• Experience with tools that we use, such as JIRA, Slack, My SQL, MIRO, Embeddable, Tevor.io, Azure Pipeline, GCP, image management software, video streaming.

• Understanding of software development lifecycle and technical concepts (APIs, Array’s, databases, etc.)

Nice to Have:

• Startup experience or entrepreneurial mindset

• Knowledge of UX/UI principles • Familiarity with no-code/low-code platforms

What They Offer:

• Competitive salary and possible future equity options

• Flexible work environment

• Opportunity to make a direct impact on a growing company

• Access to cutting-edge tools and technologies

• Collaborative, learning-focused culture

• Process Analysis: You'll be the expert in documenting existing "As Is" processes in HR and Finance and working with stakeholders to define and implement new, more efficient "To Be" processes.
• Discovery & Design: Lead and run workshop discovery sessions to understand business needs and document new solution designs.
• Documentation & Training: Create high-quality process documentation, including process flows and RACI charts. You'll also develop and deliver training materials to ensure a smooth transition for all users.
• Project Leadership: You'll be responsible for planning the implementation of new processes and providing support to the business throughout the transition phase.

• Experience: You should have approximately 10 years of experience in implementing business and system process improvements, with at least 5 years working with or configuring HR or Finance systems.
• Leadership: You must have held a managerial position, demonstrating your ability to lead and execute key processes.
• Skills: You are an expert in presentation and communication, with a proven ability to present to stakeholders and use MS Office products effectively.

Ascendion / Business Analyst / (Specify Location) / Contract / Start: In one month

Ascendion is seeking an experienced Business Analyst to join our team for a contract opportunity.

Project Overview / Context
The Business Analyst will work closely with business stakeholders and technology teams to gather, document, and analyze requirements. The role involves supporting IT and business initiatives, ensuring that solutions align with organizational goals, and contributing to the success of finance and technology-driven projects.

Responsibilities

• Gather, document, and analyze business and technical requirements.

• Collaborate with stakeholders to translate business needs into functional specifications.

• Support project management activities including planning, tracking, and reporting.

• Conduct analysis to identify gaps, risks, and opportunities for process improvement.

• Prepare documentation including business cases, workflows, and reports.

• Facilitate meetings, workshops, and requirement-gathering sessions.

• Support testing, validation, and implementation phases of projects.

• Work with cross-functional teams to deliver IT and finance-related solutions.

Required Skills

• Proven experience as a Business Analyst in IT or business environments.

• Strong knowledge of business analysis methodologies and project management practices.

• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).

• Solid understanding of finance and business administration concepts.

• Strong communication and stakeholder management skills.

• Ability to analyze data and present insights effectively.

• Team player with problem-solving and organizational skills.

Preferred / Nice-to-have Skills

• Experience in information technology projects.

• Knowledge of business process improvement frameworks.

• Exposure to financial systems or reporting tools.

Are you an experienced Business Analyst? If so I have an exciting opportunity for you with a London based Financial Services firm.

The role is a permanent position with a salary of up to £50,400, this is a hybrid opportunity with 2x days a week on site at their London office. This role very much focuses on Business Improvements so we are looking for someone with great expertise in this area.

I have added some information below:

• Experience in the Financial Services industry is essential, experience with Insurance is extremely desirable.
li>Experience documenting Business Processes across the departments.
• E perience with business process management & modelling
• D monstrable experience as a Business Analyst or in a related role.
• Profi ient in Data analysis able and able to produce insightful reports.
• Abili y to quickly develop an understanding of the scheme strategies and priorities and translate that understanding into deliverable activities.
• Strong analyt cal and problem-solving skills.-Proficiency in data analysis tools and techniques
• Exce lent communication and interpersonal skills.
• E perience with business process modelling and documentation tools
• Kn wledge of project management methodologies and tools.
• F undation Certificate in Business Analysis, Certified Business Analysis Professional or equivalent
• Proje t Management qualifications - desirable

Business Analyst / Edinburgh - 26.50/hr / 6 Month Contract

We are recruiting on behalf of our client for a Business Analyst to join their team in Edinburgh on a 6-month contract , with strong potential for extension. This is an excellent opportunity for someone with advanced Excel skills and a keen eye for detail to support software licensing and asset management operations in a fast-paced environment.

You will be supporting our IT asset management efforts. This entry-level contractor role focuses on software license tracking, data quality, and supporting license renewals. You will work closely with the SAM team and procurement to help ensure the company's software assets are accurately documented and compliant.

Key Responsibilities:

• Maintain accurate records of software licenses, purchases, deployments, and renewals.
• Assist with renewal preparation, including usage analysis and entitlement tracking.
• Input and update data in SAM tools and generate reports for compliance and audit support.
• Liaise with procurement and vendors to confirm licensing details and support renewals.
• Respond to internal queries and support the SAM team in day-to-day operations.

Essential Skills:

• Accurate data entry and strong attention to detail.
• Advanced Microsoft Excel skills (Pivot Tables, Macros).
• Strong communication and organisational skills.
• Ability to work under pressure and manage multiple tasks independently.

Nice to Have:

• Experience working within a team setting.
• Familiarity with SAP and common Microsoft packages.
• Excellent time management and prioritisation skills.
• Exposure to SAM tools (e.g., Flexera, ServiceNow, Snow) is a plus.

__PRESENT

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group of companies includes Gi Group Holdings Recruitment Ltd, Gi Recruitment Ltd, Draefern Ltd, Excel Resourcing (Recruitment Consultants) Ltd, Gi Recruitment Ltd, INTOO (UK) Ltd, Marks Sattin (UK) Ltd, TACK TMI UK Ltd, TACK International Ltd, Grafton Professional Staffing Ltd, Encore Personnel Services Ltd, Gi Group Staffing Solutions Ltd and Gi Group Ireland Ltd. Gi Group Staffing Solutions Ltd are acting as an Employment Business in relation to this role.

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