50 Service Client jobs in the United Kingdom
Senior Product Specialist (SaaS Implementation) (Bilingual French)
Posted 5 days ago
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Job Description
Manchester, England, United Kingdom
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit:
Zenoti is seeking a bilingual Implementation Specialist (French and English ) to support our customers in successfully adopting and optimising our software platform.
As a product expert and trusted advisor , you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience.
Key Responsibilities
- Understand client needs and design tailored solutions using Zenoti.
- Lead product demos, training sessions, and solution reviews with a strong business impact.
- Configure and optimize the platform according to each client’s specific workflows.
- Anticipate risks and ensure smooth project rollouts.
- Provide high-level technical support and troubleshoot customer issues efficiently.
- Work closely with internal teams to improve product features and integrations.
- Stay up to date with new Zenoti features and industry trends.
- Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.
What We're Looking For
- Fluency in both French and English (written and spoken).
- 4 to 8 years of experience in enterprise software implementation and support.
- Strong technical knowledge in APIs, cloud solutions, and data migration .
- Proven experience deploying software at scale and working with enterprise clients.
- Excellent communication, presentation, and client training skills.
- Ability to manage multiple projects and work across distributed teams.
- Strong analytical thinking and problem-solving skills.
Why Join Zenoti?
- Be part of a fast-growing, innovative company .
- Enjoy attractive salary and benefits .
- Grow your career in an international environment .
- Collaborate with a diverse, dynamic, and passionate team .
Ready to be part of Zenoti’s journey?
Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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#J-18808-LjbffrProgram Manager for Digital Engineering Service(Client Service)
Posted 19 days ago
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Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**OVERVIEW OF THE DEPARTMENT/SECTION**
Mitsubishi UFJ Financial Group (MUFG) is one of the worldu2019s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.
The Groupu2019s operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japanu2019s leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japanu2019s largest securities firms.
The Project Promotion team is part of the IT Planning, Reporting and Administration department (IPR). The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning.
The Digital Engineering Service Portfolio is part of the Project Promotion team which delivers EMEA and global projects within the planned schedule and budget.
**NUMBER OF DIRECT REPORTS**
2-3 Consultants / Contractors as part of wider project delivery team.
**MAIN PURPOSE OF THE ROLE**
The successful candidate will be part of the Digital Engineering Service Portfolio Change function, reporting into the Portfolio Lead and its corresponding delegate on a regular basis.
The Program Manager is responsible across each program/project for ensuring quality, outcomes, timelines and cost requirements are met. Among other Project Management tasks, the candidate will be responsible for the creation and maintenance of RAID logs, Business Justification documents, and Status reporting activities.
The Program Manager will need to have extensive experience in Financial Institutions.
Strong communication and interpersonal skills is a must, and candidates must have a well-organized structured approach to managing medium to large projects and work well with senior stakeholders, subject matter experts and consultants.
To engage key staff in Technology team (as well as other key stakeholders from other departments) who are impacted by the portfolio of investment and (in-scope) expense projects.
To provide accurate, and concise, point-in-time reporting to all stakeholders, generated from golden source tools including the General Ledger, and PPM (Portfolio, Program, Project Management) tools.
**KEY RESPONSIBILITIES**
Co-ordination across projects / work streams and across wider program to ensure synergies are identified and optimized
Partner with key stakeholders across the 1st and 2nd LoD to ensure compliance with relevant firm policies and framework, understand external regulatory expectations and industry standards, where appropriate
Oversee analysis / output and form clear recommendations and proposals that are based on sound business rationale ensuring consensus and collaboration with functional partners required to opine or sign off
Run and manage steering committees (if required), working groups (cross functional) and ensure accountability of actions against planned timelines.
Be a trusted partner functional stakeholders and Planning department ensuring updates, issues and consensus is effectively managed and delivered.
Manage implementation deliveries ensuring transparency of risks, issues and dependencies that are fully aligned to functional / business owners.
Develop detailed project plans incorporating inputs from all project participants, and report on status of deliverables.
Manage the project costs against budget and report status update on the project budget.
**WORK EXPERIENCE**
Essential:
Experience in successfully leading full lifecycle complex projects
Minimum 10 years proven track record delivering projects to financial institutions within time and budget.
Strong governance approach to delivery
Effective communication and leadership
Experience of working with and negotiating contracts for vendors and consultancies
Preferred:
Strong knowledge of banking regulations and running regulatory projects.
Good understanding of financial products and front-to-back processes.
Demonstrable track record of managing multiple stakeholders and building relationships across diverse skill sets and across the organisation.
Coaching, mentoring and leadership skills
Excellent communication skills and the ability to communicate at all levels.
Proven experience of managing budgets.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies:**
Essential
Proven experience and expert understanding of delivering through full project lifecycle SDLC/PDLC using waterfall and agile approaches
Strong project delivery and deadline management
Financial u2013 cost categorization (capital vs expense)
Demonstrable track record of managing multiple stakeholders and building relationships across diverse skillsets and across the international organization
Direct experience in managing multiple functional stakeholder (senior level) and consultants to derive clear and tangible outcomes
Experience with identifying project outputs and tracking Business benefits.
Familiarity with / experience of adhering to key controls (including SOX, project delivery standards, third party risk management, operational resilience management, operational risk management, data protection and financial services regulations)
**Please note MUFG operate a hybrid working policy with 3 days in the office per week.**
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute
Client Service Administrator
Posted 4 days ago
Job Viewed
Job Description
Client Services Administrator / Ramsbottom - North Manchester / Permanent Role / Salary £25,000 - £7000 Dependent on Experience + Excellent Benefits / Full Time Office Based
Client Services Administrator Benefits
- Salary - 5,000 - 7,000 Dependent on Exp
- Annual Bonus
- 25 Days Holiday
- Pension
- Free Parking
- Study Support
Client Services Administrator Role
NC Associates are working exclusively with a long-established financial services organisation based in Ramsbottom North Manchester to assist in recruiting a Client Services Administrator. This is a great opportunity to work for a prestige organisation which can build on your existing experience. They are looking for someone who has previous experience within administration, excellent communicational skills both written and verbally as well as having the ability to work under pressure. As a Client Services Administrator you will be working within a small team and reporting directly into the Director.
Client Services Administrator Responsibilities
- Provide pre- and post-sales administration support to Para-planners/Advisers including Preparation of Engagement Letters, provision of Letters of Authority/Change of Agency Letters, downloading of Fact Find for completion, Client Agreements, Obtaining Provider Application Forms, setting up virtual files for new clients, obtain valuations of existing client policies, obtaining quotes, completing meeting follow ups, completing periodic suitability assessments where policies assessed as suitable, and so on.
- Provide up to date valuations to Para-planners/Advisers in respect of existing clients.
- Provide any relevant support information regarding existing clients to Adviser prior to meeting with client.
- Assist other team members in maintaining an accurate back office system and other client records.
- Pro-actively enhance industry and company knowledge, through external and internal sources.
- Participate in appropriate company and departmental training, competence and development initiatives.
- Answer telephone and deal with initial telephone enquiries.
- Answer intercom to meet and greet visitors.
- Carry out other duties as may reasonably be required to support all team members
Client Services Administrator Experience Required
- Excellent communicational skills both verbally and written
- Good systems experience with both Excel and word documents
- Ability to work to tight deadlines and working under pressure
- Previous experience within the financial services sector would be desirable
- Excellent team player .
What's on Offer?
This is a really good opportunity to work with a long established organisation which is known to develop its staff, you will gain invaluable experience while working in an excellent and friendly office and have the opportunity to work very closely with directors. Please get in touch for immediate consideration by contacting Wayne Caunce at NC Associates - (phone number removed) or email (url removed)
We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.
Client Service Administrator
Posted 10 days ago
Job Viewed
Job Description
What's on offer:
- Salary of 27,000 - 29,000pa (DOE)
- Monday to Friday, 8:30am - 5:30pm (45 min lunch)
- 25 days holiday, plus bank holidays (Christmas shutdown)
- Free parking and good public transport links
Key Responsibilities:
- Processing a high volume of customer orders and queries via phone and email.
- Advising and informing customers about the company's services, including same-day and next-day delivery options.
- Calculate quotations & follow-up to convert to sales orders
- Develop and maintain strong, positive relationships with customers and tradespeople to support effective communication, service delivery, and long-term client satisfaction.
What They're Looking For:
- Proven experience in order processing, ensuring accuracy and efficiency in handling customer orders.
- Skilled in building and maintaining strong customer relationships - in person & over the phone
- Demonstrates strong attention to detail when working with high volume product codes
- Proficient IT skills across MS Packages & CRMs
Interviews currently happening with immediate starts available. Apply now to avoid missing out on this fantastic opportunity!
Client Service Advisor
Posted 10 days ago
Job Viewed
Job Description
Client Service Advisor
Ref: BCR/JP/31740
Bromsgrove
30,000 - 35,000
Bell Cornwall Recruitment are pleased to be hiring a Client Service Advisor for a well-established client in Bromsgrove. They are looking for a pro-active and enthusiastic person with previous experience in wealth management/financial advisory services.
Client Service Advisor responsibilities:
- First point of contact for client queries
- Maintain records and ensure FCA compliance
- Support advisors with workflow and priorities
- Complete admin tasks and process new business
- Liaise with providers and investment platforms
The ideal candidate will have:
- MUST HAVE experience within Wealth Management/ Financial Advisory
- Knowledge of pensions, investments and protection products
- Ability to commute to Bromsgrove office
- Strong written and verbal communication skills
- Excellent organisation skills
If you have previous experience within wealth management or financial advisory services, don't hesitate to get in touch now!
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Client Service Advisor
Posted 13 days ago
Job Viewed
Job Description
Client Service Advisor
Ref: BCR/JP/31740
Bromsgrove
30,000 - 35,000
Bell Cornwall Recruitment are pleased to be hiring a Client Service Advisor for a well-established client in Bromsgrove. They are looking for a pro-active and enthusiastic person with previous experience in wealth management/financial advisory services.
Client Service Advisor responsibilities:
- First point of contact for client queries
- Maintain records and ensure FCA compliance
- Support advisors with workflow and priorities
- Complete admin tasks and process new business
- Liaise with providers and investment platforms
The ideal candidate will have:
- MUST HAVE experience within Wealth Management/ Financial Advisory
- Knowledge of pensions, investments and protection products
- Ability to commute to Bromsgrove office
- Strong written and verbal communication skills
- Excellent organisation skills
If you have previous experience within wealth management or financial advisory services, don't hesitate to get in touch now!
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Client Support Service Professionals
Posted 20 days ago
Job Viewed
Job Description
Job Location: 680 West 1000 South,South Jordan, UT,84095 br>Job Duration: 6 Months+ Extension
Pay Rate: $22.00/hr on W2
Preference for 1 of the following criteria:
College Degree OR Previous contact center experience
Position Description
lient Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts.
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries.
Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center.
br>
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Client Service & Sales Advisor
Posted 2 days ago
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Job Description
Customer Service & Sales Advisor – Mandarin Speaking
Location: Chelmsford, Essex
Job Type: Full Time
Salary: £24,000/annum + Uncapped Commission
Overview:
International Property Media runs the International Property Awards – the world’s largest programme recognising excellence in the property industry. We have been operating for over 30 years from our offices in Chelmsford, Essex.
Each year we receive thousands of Awards entries from hundreds of countries across the globe.
The Customer Service & Sales role is to build a good rapport with clients who have entered our property awards, with a particular focus on Mandarin-speaking clients. The aim is to retain these clients, build their confidence in our brand and services, and ensure receipt of their entry portfolio within the deadline. This position will also involve introducing clients to our wider product range and encouraging further engagement where appropriate.
At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued. We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential. We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.
Responsibilities & Duties:
- Provide guidance and support for clients in compiling and supplying their Awards entries.
- Introduce existing clients to additional products and up-sell where appropriate.
- Chase clients for their entries and payments.
- Support the Customer Services department in general.
- Communicate clearly and confidently in both Mandarin and English, primarily via telephone and email.
Requirements:
- Fluency in both spoken and written Mandarin and English.
- Strong telephone manner.
- Prior experience in customer services and sales.
- Good organisational and planning skills.
- Some flexibility is required with working hours to accommodate different time zones.
- Additional language skills are beneficial but not essential.
The role carries additional commission based on application of a soft sales strategy for upgrading and selling some of our other products.
The role is based in our Chelmsford office, with the majority of client communication by telephone and email.
Salary and Benefits:
- £24,000 per annum
- Uncapped commissions
- Free on-site parking
- 28-day annual leave
- Walking distance to Chelmsford town centre and travel services
- Pension
IFA Client Service Executive
Posted 13 days ago
Job Viewed
Job Description
IFA Client Service Executive
BCR/AK/31740
Competitive salary (above 30K)
Bromsgrove
Bell Cornwall Recruitment has supported this client with recruitment for many years, and knows them to be a successful business experiencing steady and sustained growth across a number of years. They have a fantastic office in Bromsgrove, and offer hybrid working as well as flexible start/finish times for the IFA Client Service Executive position. This role requires a background in wealth management, and a robust knowledge of pensions, investments, protection and other products in the world of financial services.
The role:
- Client service and liaison are paramount for this role, building rapport and developing relationships so you are someone the client is thrilled to pick up the phone to
- Communication with providers and third parties, utilising investment platforms
- Administrative support to IFAs ad Paraplanners
- Maintain client records and data accurately
The ideal IFA Client Service Executive will have:
- Experience in financial services/ wealth management (must have)
- Understanding of multiple financial products such as pensions, investments and protection
- Experience with multiple investment platforms (highly desirable)
- Excellent communication skills and ability to build relationships with clients and colleagues
- Ability to commute to office in Bromsgrove- not well suied to a non-driver
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales
Client Service & Sales Advisor
Posted today
Job Viewed
Job Description
Customer Service & Sales Advisor – Mandarin Speaking
Location: Chelmsford, Essex
Job Type: Full Time
Salary: £24,000/annum + Uncapped Commission
Overview:
International Property Media runs the International Property Awards – the world's largest programme recognising excellence in the property industry. We have been operating for over 30 years from our offices in Chelmsford, Essex.
Each year we receive .
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