Head of Retail Sales

S1 2GU Sheffield, Yorkshire and the Humber £70000 Annually WhatJobs

Posted 8 days ago

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full-time
We are seeking a visionary and results-driven Head of Retail Sales to lead our remote sales operations. This is a fully remote position, empowering you to drive sales success from your preferred location. You will be responsible for developing and executing innovative sales strategies to achieve ambitious revenue targets within the retail sector. This includes leading, coaching, and motivating a distributed sales team, identifying new market opportunities, and cultivating strong client relationships. You will oversee the entire sales cycle, from lead generation and pipeline management to closing deals and ensuring customer satisfaction. The Head of Retail Sales will analyse sales data, market trends, and competitor activity to refine sales approaches and drive continuous improvement. The ideal candidate will possess a proven track record of success in senior sales leadership roles, with extensive experience in retail sales and channel management. A deep understanding of sales methodologies, CRM systems (e.g., Salesforce), and sales analytics is essential. Exceptional leadership, communication, negotiation, and strategic planning skills are paramount. You must be a highly motivated self-starter with the ability to inspire and manage a remote team effectively. Experience in developing and implementing successful sales training programs and a passion for driving revenue growth are critical. This is an outstanding opportunity to shape the future of our retail sales division, drive significant growth, and lead a talented team in a flexible, remote working environment. We are looking for a dynamic leader who can think strategically, act decisively, and deliver exceptional results.
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Senior Retail Sales Associate

S1 1AA Sheffield, Yorkshire and the Humber £28000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic, remote-first team. This role is crucial in driving sales performance and ensuring an exceptional customer experience, all from the comfort of your own home. You will be responsible for engaging with potential customers through various digital channels, understanding their needs, and recommending suitable products. This involves proactive outreach, follow-up communication, and managing customer inquiries with a professional and friendly demeanor. A key aspect of this position will be to leverage online tools and platforms to build rapport and trust with clients, ultimately closing sales and exceeding targets. You will also be tasked with maintaining an up-to-date knowledge base of all product lines, promotions, and company policies to provide accurate and valuable information. Furthermore, you will contribute to sales strategy discussions by providing insights gathered from customer interactions and market trends. This role requires a self-starter who can work independently, manage their time effectively, and maintain high levels of productivity in a remote environment. Collaboration with other remote team members will be facilitated through regular virtual meetings and communication channels. The ideal candidate will possess outstanding communication and interpersonal skills, a proven track record in sales, and a passion for delivering outstanding customer service. Experience with CRM software and e-commerce platforms is highly desirable. This is an excellent opportunity for an ambitious individual to advance their career in a forward-thinking organization that prioritizes remote work flexibility. Join us and be part of a team that is revolutionizing the retail experience. You will be representing the company in the vibrant market of Sheffield, South Yorkshire, UK , but operating entirely remotely.
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Luxury Retail Sales Associate

S1 2BG Sheffield, Yorkshire and the Humber £25000 annum + com WhatJobs

Posted 23 days ago

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full-time
We are looking for a polished and customer-focused Luxury Retail Sales Associate to join our prestigious, fully remote sales team. This unique opportunity allows you to connect with discerning clients across the UK, guiding them through our exclusive collection of high-end products from the comfort of your home office. You will be responsible for delivering an exceptional client experience, building lasting relationships, and driving sales through personalized consultations and expert product knowledge. This role requires outstanding communication skills, a keen eye for detail, and a genuine passion for luxury retail.

Key Responsibilities:
  • Provide personalized sales consultations to clients via video calls, phone, and email.
  • Showcase product features and benefits, understanding individual client needs and preferences.
  • Build and maintain strong, long-term relationships with a loyal customer base.
  • Process sales transactions accurately and efficiently using our e-commerce platform.
  • Achieve and exceed individual sales targets and contribute to team goals.
  • Handle customer inquiries, requests, and resolve any issues with professionalism and discretion.
  • Stay up-to-date with product knowledge, current trends, and the luxury market landscape.
  • Collaborate with marketing and logistics teams to ensure a seamless client experience from order to delivery.
  • Maintain a high standard of presentation during virtual client interactions.
  • Contribute to team meetings and share insights to improve sales strategies.
The ideal candidate will have previous experience in luxury retail sales, clienteling, or a high-end customer service role. Exceptional interpersonal and communication skills, with the ability to articulate value and build rapport remotely, are essential. A strong understanding of luxury markets and a passion for high-quality products are highly desirable. You must be self-motivated, organized, and able to manage your time effectively in a remote work setting. A dedicated home office space with reliable internet access is required. This is a fantastic chance to be part of an exclusive brand, offering a competitive salary, attractive commission structure, and the flexibility of a fully remote role, connecting with clients nationwide.
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Luxury Retail Sales Associate

S1 2EP Sheffield, Yorkshire and the Humber £28000 annum + com WhatJobs

Posted 24 days ago

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full-time
Our client, a prestigious boutique in the heart of Sheffield, South Yorkshire, UK , is looking for a dynamic and customer-focused Luxury Retail Sales Associate to join their team. This role involves a hybrid working arrangement, requiring your presence in-store for key operational days and client-facing activities, with potential for remote administrative tasks or online client engagement on other days. You will be at the forefront of delivering an exceptional shopping experience to a discerning clientele, embodying the brand's commitment to quality, style, and impeccable service.

Your primary responsibilities will include greeting customers, understanding their needs, and providing expert advice on our extensive range of high-end products. You will be expected to build lasting relationships with customers, fostering loyalty through personalised service and follow-up. This involves managing sales from initial contact to after-sales support, including processing transactions accurately, handling exchanges and returns, and maintaining visual merchandising standards to create an inviting and aspirational store environment.

The ideal candidate will possess a genuine passion for luxury goods and a keen eye for detail. Previous experience in a high-end retail or customer service environment is essential. You should be an excellent communicator, persuasive, and confident in engaging with individuals from diverse backgrounds. A proactive approach to sales, coupled with strong organisational skills and the ability to work effectively both independently and as part of a close-knit team, is crucial. Understanding of inventory management systems and point-of-sale (POS) software would be an advantage. This hybrid role offers a unique opportunity to blend in-person client interaction with flexible working arrangements, making it ideal for individuals seeking a rewarding career in luxury retail within Sheffield, South Yorkshire, UK .
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High-End Fashion Retail Sales Associate

LS1 4BS Leeds, Yorkshire and the Humber £25000 annum + com WhatJobs

Posted 1 day ago

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full-time
Join a prestigious luxury retail brand at their flagship store in Leeds, West Yorkshire, UK , as a High-End Fashion Retail Sales Associate. This is an exciting opportunity for a passionate and customer-focused individual to represent a world-renowned designer label and deliver an exceptional shopping experience. You will be responsible for building and maintaining strong relationships with a discerning clientele, understanding their individual style preferences, and providing expert advice on the latest collections. The ideal candidate will possess an innate understanding of luxury fashion, impeccable presentation skills, and a proven ability to drive sales. You will work within a vibrant retail environment, ensuring the store maintains its pristine appearance and adheres to brand standards. Key responsibilities include greeting customers, offering personalized styling consultations, processing sales transactions efficiently, managing inventory, and contributing to the overall success of the store. We are looking for an individual who is highly motivated, results-oriented, and thrives in a fast-paced, client-centric setting. Excellent communication and interpersonal skills are essential, as is a genuine enthusiasm for fashion and a dedication to providing unparalleled customer service. Experience in luxury retail is highly preferred. This role offers a competitive salary, attractive commission structure, and the opportunity to work with exquisite products and a supportive team. If you are passionate about fashion, possess a sophisticated sense of style, and excel at building client loyalty, we want to hear from you. Become an ambassador for a leading fashion house and help shape the in-store experience for our valued customers.

Key Responsibilities:
  • Greet and engage with customers, offering a warm and personalized welcome.
  • Provide expert styling advice and product knowledge on current collections.
  • Build and nurture long-term relationships with clients to foster loyalty.
  • Drive sales by identifying customer needs and recommending suitable products.
  • Process sales transactions accurately and efficiently using the POS system.
  • Maintain visual merchandising standards and ensure store cleanliness.
  • Manage inventory levels and assist with stock takes.
  • Participate in team meetings and training sessions to enhance product knowledge and sales skills.
  • Represent the brand with professionalism and uphold its luxury image.
Qualifications:
  • Previous experience in luxury retail sales is highly desirable.
  • A strong passion for fashion and an excellent understanding of luxury brands and trends.
  • Exceptional customer service and interpersonal skills.
  • Proven ability to meet and exceed sales targets.
  • Impeccable personal presentation and grooming.
  • Ability to work effectively in a team environment.
  • Basic understanding of inventory management and POS systems.
  • Flexibility to work retail hours, including weekends and holidays.
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Customer Service Advisor

DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

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Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

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Customer Service Representative

DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

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Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Leeds, Yorkshire and the Humber Conduent

Posted 2 days ago

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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence.
Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission-critical services. The role can be varied across all teams, so flexibility is required.
+ **Contract:** Permanent
+ **Location** : Leeds, LS11 5BD
+ **Shifts:** 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 8:00pm with alternate days worked on a weekend. **Salary:** £23,809.50 rising to £24,297 after completion of probation period (Pro-Rata)
**Your responsibilities will include:**
Provide excellent customer service over the phone, email and webchat.
Identifying opportunities to promote additional services to the customer.
Resolve any customer complaints and queries.
Help shape our culture by demonstrating our core values.
Attending training sessions to continuously improve knowledge and performance.
**What we are looking for:**
A desire to deliver great customer service & aim to make customers happy with the service they have received on first contact.
An empathetic approach to customers in difficult situations.
Being able to adapt and work in a fast-paced environment.
A clear understanding of what good service looks like.
You will need to demonstrate a positive & professional telephone manner.
Good verbal, writing & communication skills.
**What we offer you:**
29 days paid holiday per annum (inclusive of bank holidays)
Life assurance.
Dental Insurance.
Pension Scheme.
Free eye tests
Excellent Apprenticeship Programmes
**Travel & parking information:**
We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
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Customer Service Advisor

Doncaster, Yorkshire and the Humber CBRE

Posted 1 day ago

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Customer Service Advisor
Job ID

Posted
24-Oct-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Doncaster - England - United Kingdom of Great Britain and Northern Ireland
**About the Role:**
As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues.
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns.
**What You'll Do:**
+ Answer incoming service requests, via phone, chat, email & online requests. Point of contact for all escalated customer inquiries and concerns.
+ Dispatch service request work orders for completion by vendors.
+ Verify company systems, customer service databases, and spreadsheets are accurate and being updated frequently.
+ Contact the customer for information and communicate the steps in the work order process.
+ Run, review, and distribute various customer service reports, as necessary.
+ Assist with the training of new hires and temporary employees. Provide technical guidance and training to junior associates.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
**What You'll Need:**
+ High School Diploma or GED with 3-4 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Organizational skills with an advanced inquisitive mindset.
+ Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Area Sales Manager (Retail)

LS1 1UR Leeds, Yorkshire and the Humber £40000 annum + com WhatJobs

Posted 24 days ago

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full-time
A dynamic and expanding retail brand is seeking an experienced and ambitious Area Sales Manager to oversee its operations across multiple stores in the **Leeds, West Yorkshire, UK** region. This role is field-based, requiring regular travel to stores, but also involves strategic planning from a home office. The ideal candidate will have a strong background in retail management, a passion for driving sales performance, and excellent people management skills. You will be responsible for coaching store managers, ensuring brand standards are met, achieving sales targets, and contributing to the overall commercial success of the area.

Responsibilities:
  • Manage and develop a portfolio of retail stores within the assigned sales area.
  • Drive sales performance and profitability across all stores to meet or exceed targets.
  • Provide leadership, coaching, and support to Store Managers to enhance their performance and skills.
  • Ensure consistent implementation of company brand standards, visual merchandising, and operational procedures across all stores.
  • Monitor store performance metrics, analyze sales data, and develop strategies for improvement.
  • Recruit, train, and develop high-performing store teams.
  • Conduct regular store visits to assess operations, customer service, and staff performance.
  • Manage inventory levels and stock control within the area to minimize shrinkage and optimize availability.
  • Implement and oversee marketing initiatives and promotional activities at the store level.
  • Foster a strong customer-centric culture within all stores.
  • Manage operational budgets and expenses for the area.
  • Identify new business opportunities and market trends within the territory.
  • Report on area performance to senior management.

Qualifications:
  • Proven experience as an Area Manager, Regional Manager, or similar role within the retail sector.
  • Demonstrated success in driving sales growth and managing multiple retail locations.
  • Strong leadership, coaching, and team-building abilities.
  • Excellent understanding of retail operations, merchandising, and customer service principles.
  • Ability to analyze sales data and translate insights into actionable plans.
  • Strong communication, interpersonal, and negotiation skills.
  • Full UK driving license and willingness to travel extensively within the area.
  • Proficiency in retail management software and MS Office.
  • Bachelor's degree in Business, Marketing, or a related field is preferred.
  • A proactive and results-oriented approach to management.
This is a significant opportunity to lead and grow a key retail territory for a leading brand in **Leeds, West Yorkshire, UK**. If you are a driven retail leader, apply now.
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