73 Skilled Technicians jobs in Gaydon

Our client Severn Trent Water require a self motivated Field Technician to maintain, assess, diagnose, determine the most appropriate resolution and support any interruptions / issues to either the water service or sewage treatment process, and/or provide general O&M, installation and maintenance skills across a range of STS contracts.

Experience:
In order to succeed in this role it is expected.

• Perform on-site installations of specialized industrial machinery, ensuring proper setup and calibration according to technical specifications.
• Conduct routine preventive maintenance, inspections, and diagnostics on customer equipment.
• Troubleshoot and repair mechanical, electrical, and hydraulic systems, identifying root causes of malfunctions.
• Respond promptly to service calls and provide effective solutions to resolve equipment issues.
• Test and verify that all repairs and installations meet quality and performance standards.
• Provide technical support and training to customer personnel on equipment operation and maintenance.
• Maintain accurate and detailed service reports, including parts used, labor hours, and work performed.
• Manage inventory of spare parts and tools, ensuring readiness for service calls.
• Adhere to all safety regulations and company procedures while on client sites.
• Collaborate with the engineering and support teams to share feedback and improve product design and reliability.
• Build and maintain positive relationships with clients through professional conduct and effective communication.

IT Support Technician - On-Site & Remote | Manufacturing Sector

We're working with a well-established UK manufacturer with a strong technical footprint across multiple industries. They're looking for an IT Support Technician to join their internal support function, delivering a mix of on-site and remote user support across their UK operations.

This is a varied, hands-on role supporting a busy technical environment - ideal for someone who enjoys solving problems, improving user experience, and working closely with a range of teams.

Key Responsibilities
1st and 2nd line deskside and remote IT support
Ticket triage, issue resolution, and user communication
Troubleshooting hardware and software in a Windows environment
Managing devices (laptops, mobiles, printers) using MDM tools
Assisting with basic networking tasks (patching, connectivity, setup)

What You'll Need
Previous experience in an IT support role (deskside or hybrid)
Strong knowledge of Office 365, Active Directory, and imaging tools
Familiarity with ServiceNow or other ticketing systems
Exposure to basic server-side tasks (e.g. file shares, print queues)
A proactive mindset with solid communication and troubleshooting skills

What's on Offer
25 days holiday (plus bank holidays), with options to increase
A competitive benefits package including enhanced pension and wellbeing support
A friendly, supportive technical team and the chance to develop your skills in a hands-on environment

This is a great opportunity for someone looking to take ownership of day-to-day IT support while gaining broader experience across devices, infrastructure, and user engagement.
Interested? Get in touch to find out more or apply today.

IT Support Technician - On-Site & Remote | Manufacturing Sector

We're working with a well-established UK manufacturer with a strong technical footprint across multiple industries. They're looking for an IT Support Technician to join their internal support function, delivering a mix of on-site and remote user support across their UK operations.

This is a varied, hands-on role supporting a busy technical environment - ideal for someone who enjoys solving problems, improving user experience, and working closely with a range of teams.

Key Responsibilities
1st and 2nd line deskside and remote IT support
Ticket triage, issue resolution, and user communication
Troubleshooting hardware and software in a Windows environment
Managing devices (laptops, mobiles, printers) using MDM tools
Assisting with basic networking tasks (patching, connectivity, setup)

What You'll Need
Previous experience in an IT support role (deskside or hybrid)
Strong knowledge of Office 365, Active Directory, and imaging tools
Familiarity with ServiceNow or other ticketing systems
Exposure to basic server-side tasks (e.g. file shares, print queues)
A proactive mindset with solid communication and troubleshooting skills

What's on Offer
25 days holiday (plus bank holidays), with options to increase
A competitive benefits package including enhanced pension and wellbeing support
A friendly, supportive technical team and the chance to develop your skills in a hands-on environment

This is a great opportunity for someone looking to take ownership of day-to-day IT support while gaining broader experience across devices, infrastructure, and user engagement.
Interested? Get in touch to find out more or apply today.

Are you an experienced installation professional seeking an exciting new opportunity? Rocket Staffing is looking for a German speaking Field Service Assembly Technician to join our client's team, working on diverse projects across the UK and Europe. If you love travel and hands-on work, this role offers the chance to make a real impact on every project.

Pay Rate: £17.00  Overtime: £25.50 per hour

Working Hours: 08:00 - 17:00 (flexibility may be required)

Working Days: Monday - Friday

Key Responsibilities:

• Install and assemble components on-site with precision and attention to detail.
li>Travel extensively to various client sites across the UK and Europe for installation projects.
• Safely load and unload tools, equipment, and materials to ensure smooth operations.
• Maintain clean, tidy, and organized workspaces at all times.
• Collaborate effectively with clients and colleagues to achieve project goals.

Requirements:

• Minimum of 3 years’ experience in assembly or installation roles.
< i>Clean driving licence and own vehicle, as the role involves extensive travel
• Working away 3- 5 days working away this could be twice a month.
• Willingness to travel frequently, including overnight stays.
• Strong technical skills and ability to follow detailed instructions.
• Professional, adaptable attitude and ability to work in various environments.

What We Offer:

• Mileage paid at 45p per mile for all work-related travel.
• Comprehensive support with travel arrangements and expenses.
• Out-of-hours office assistance to ensure you're always supported.
• Ongoing work with a leading company in the industry, providing job stability and growth opportunities.

This is an exciting opportunity for anyone who loves a dynamic, hands-on role with the freedom of travel. If you're looking for a rewarding and varied career, apply now!

Rocket Staffing, a specialist recruitment company, is managing this vacancy on behalf of our client, offering excellent roles across the industry.

Are you an experienced installation professional seeking an exciting new opportunity? Rocket Staffing is looking for a German speaking Field Service Assembly Technician to join our client's team, working on diverse projects across the UK and Europe. If you love travel and hands-on work, this role offers the chance to make a real impact on every project.

Pay Rate: £17.00  Overtime: £25.50 per hour

Working Hours: 08:00 - 17:00 (flexibility may be required)

Working Days: Monday - Friday

Key Responsibilities:

• Install and assemble components on-site with precision and attention to detail.
li>Travel extensively to various client sites across the UK and Europe for installation projects.
• Safely load and unload tools, equipment, and materials to ensure smooth operations.
• Maintain clean, tidy, and organized workspaces at all times.
• Collaborate effectively with clients and colleagues to achieve project goals.

Requirements:

• Minimum of 3 years’ experience in assembly or installation roles.
< i>Clean driving licence and own vehicle, as the role involves extensive travel
• Working away 3- 5 days working away this could be twice a month.
• Willingness to travel frequently, including overnight stays.
• Strong technical skills and ability to follow detailed instructions.
• Professional, adaptable attitude and ability to work in various environments.

What We Offer:

• Mileage paid at 45p per mile for all work-related travel.
• Comprehensive support with travel arrangements and expenses.
• Out-of-hours office assistance to ensure you're always supported.
• Ongoing work with a leading company in the industry, providing job stability and growth opportunities.

This is an exciting opportunity for anyone who loves a dynamic, hands-on role with the freedom of travel. If you're looking for a rewarding and varied career, apply now!

Rocket Staffing, a specialist recruitment company, is managing this vacancy on behalf of our client, offering excellent roles across the industry.

Your new company
Are you a technically skilled problem-solver with a passion for delivering exceptional customer support? A global organisation is seeking a Technical Support Engineer. To join their dynamic team. This is a fantastic opportunity to work in a collaborative environment where your expertise will directly impact customer satisfaction and product success.
Your new role
In this hands-on support role, you'll be the first point of contact for customers experiencing technical issues. Whether it's a bug, a data sync issue, or a usability question, you'll investigate, troubleshoot, and resolve-or escalate-each case with care and clarity.

• Respond to inbound support requests from external customers
• Diagnose and resolve issues related to app functionality, data, or integrations
• Offer alternative solutions or escalate complex cases to senior developers
• Communicate clearly and consistently with customers throughout the process
• Document findings and contribute to internal knowledge sharing
• Collaborate with the wider support and development teams to improve the product

What you'll need to be successful

• A degree in Computer Science or a related field (B.Sc. or M.Sc.)
• A strong interest in coding and software development
• Experience or familiarity with one or more of the following:
• PHP, JavaScript, .NET, Java, Python, or C#
• Excellent communication skills and a customer-first mindset
• A methodical, detail-oriented approach to problem-solving
• Experience supporting SaaS applications is highly desirable but not essential.
• Familiarity with CRM platforms is desirable but not essential.
• Exposure to platforms such as Oracle, Microsoft SQL Server, or Microsoft IIS would be highly sought after.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company
Are you passionate about solving technical challenges and delivering exceptional customer experiences? We're seeking a
Technical Support Specialist to join our dynamic team and help drive high-quality outcomes through expert troubleshooting and proactive case management.This hybrid role offers the flexibility of remote work combined with in-office collaboration at our Solihull location.Your new role

• Serve as the primary technical contact for support cases
• Manage the full lifecycle of each case-from intake to resolution
• Troubleshoot application behaviour, data inconsistencies, configuration issues, and integration challenges
• Communicate clearly and consistently with customers throughout the resolution process
• Document findings to support internal knowledge sharing and process improvement
• Identify recurring issues and collaborate with peers to enhance support efficiency
• Ensure case handling meets service-level expectations, balancing speed and accuracy

What you'll need to succeed

• 2-4 years of experience in technical, systems, or application support
• Proficiency in PHP and SQL, with the ability to debug and interpret code and queries
• Ability to read and understand JavaScript in a troubleshooting context
• Comfort working in Linux command-line environments
• Solid understanding of the LAMP stack and web application fundamentals
• Familiarity with REST/SOAP APIs, browser developer tools, and log interpretation
• Experience supporting CRM platforms (preferred but not required)
• Strong communication skills and a customer-first mindset
• Proven ability to manage a support workload with ownership and attention to detail

Preferred Qualifications

• Experience supporting SaaS applications in fast-paced environments
• Familiarity with platforms like HubSpot or Salesforce
• Exposure to CRM customisation, configuration, or integration
• Relevant technical certifications
• Experience contributing to internal documentation and support optimisation
• Knowledge of Oracle, Microsoft SQL Server, and Microsoft IIS

What you'll get in return

• Pension Scheme
• Private medical and dental insurance
• Health & Wellness Reimbursement Program
• Unpaid sabbatical leave
• Career & Personal Development resources
• Discounts on travel, virtual exercise classes, and more
• A merit-based culture with opportunities to learn, grow, and excel

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you looking to kickstart or grow your career in technical support?

This role is ideal for a recent graduate, experienced apprentice or anyone with SaaS experience in a similar role such as IT Support, Technical Support, 1st Line Support, 2nd Line Support, Application Support or Customer Service.

Technical Support Analyst

Location: Hybrid working role - 4 days office based in our Redditch offices (.

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