25 Small Business Management jobs in Putney

We are seeking a strategic Business Strategy and Performance Manager with strong analytical skills to play a key role in advancing our Grassroots Strategy. This role will provide quality strategic support across key Grassroots programmes, while also supporting on performance monitoring and reporting for the division.

Please include a cover letter with your application, clearly outlining your interest in the position and how you meet the criteria.

If shortlisted you will be asked to complete an online video interview and will be informed of this on or around 5th November and will have one week to complete this.

If successful beyond the video interview stage you will be invited to attend an in person interview at Wembley Stadium on the 25th November.

What will you be doing?

Strategy:

• Lead the strategy development of key football programmes, working with the subject matter experts across the Grassroots division, wider FA and County FAs to ensure they are effectively scoped, planned and collaboratively delivered.
• Lead on the implementation plans for new strategies, working with policy leads to ensure they are appropriately embedded within the operational plans for the Grassroots division and that we are driving forward progress on a day-to-day basis.
• Provide thought leadership and check-and-challenge across the Grassroots division to maximise return on investment and deliver against our strategy.

Performance Management:

• Support on all reporting for the Grassroots Division including FA Game Changers, our Grassroots Strategy KPIs and County FA KPIs
• Use insight, analysis and reporting information to deliver presentations to key external and internal stakeholders to keep them updated and inform future direction of programmes.
• Use data to identify any performance issues or risks and work with policy teams to design and implement necessary strategy interventions.

General:

• Support the National Game Board, including programme development, performance reporting and alignment with strategic activities of The FA overall and the Grassroots division specifically.
• Deliver all ad-hoc, emerging project work or support related to the new Grassroots strategy and future strategies
• Develop tools to support and upskill the Grassroots division on programme management, production and performance reporting to continually raise standards
• Executes additional tasks as required to meet the FA's changing priorities.
• Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
• As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Knowledge:

• Strong understanding of strategy development
• Analysing and presenting data in various formats
• Ability to think strategically and provide thought leadership
• Excellent Power Point and visualisation skills
• Managing and aligning key stakeholders

Experience:

• Experience of developing and delivering strategic programmes
• Prior experience working in strategy and/or a management consultancy
• Experience of adopting a hypothesis-led approach to problem solving
• Experience of working within performance reporting including designing new systems & models, building regular reports and presenting them to stakeholders

Technical Skills:

• Strong data analysis, visualisation and reporting skills
• Advanced Microsoft Office skills, including Word, Excel and PowerPoint
• Excellent verbal and written communication skills
• Strong time management and independent working, being able to juggle multiple workstreams and prioritise effectively
• Strong collaboration skills and ability to influence across an organisation
• Strategic programme delivery skills, with experience in scoping, delivering and embedding projects within organisations

Beneficial to have:

Knowledge:

• Degree-level qualification
• Analysing reports using Power BI.

Experience:

• Professional or voluntary experience working in grassroots football, a County FA or grassroots sports more broadly
• Experience of stakeholder engagement on strategic projects or programmes.

Technical Skills:

• Prior experience is developing strategic roadmaps and other strategy communication tools
• Prior expertise in delivering cultural and organisational change initiatives

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract. )
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page,

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Radius is seeking a Senior Business Strategy Manager for our client based in East London.

• 10+ years’ experience in strategy execution, transformation, or business orchestration roles.
• Experience facilitating Quarterly Business Reviews, Big Room Planning, and cross-functional collaboration.
• Demonstrated OKR management, tracking, and reporting.

Experience designing and implementing governance frameworks and organisational performance management.

Qualifications:

• Agile/Scaled Agile/Lean
• Portfolio/Programme/Project Mgmt.
• Change Mgmt.

Experience:

• Working with complicated data sets and producing value driven insights
• Working with Excel and other reporting tools to quickly provide portfolio insights
• Expertise in AI and data analytics preferred

The Senior Business Strategy Manager acts as the orchestration layer between senior leadership and cross-functional teams; driving organisational change aligned to clients strategic pillars.

This role facilitates collaboration and empowers teams, not through formal authority, but by building trust, influencing stakeholders, and fostering accountability.

The role holder will lead the governance and organisational performance agenda—designing and maintaining frameworks that enable transparency, rapid decision making, continuous improvement, and ensuring strategies are aligned with the company's vision. Through OKR/KPI management, tracking, and reporting, this role will accelerate insight generation and value realisation, ensuring that objectives are clear and challenges are acted upon swiftly.

This role will drive the strategic planning process by adding strategic/OKR inputs for the development of board papers, reports and supporting material in accordance with Planning guidelines, The role will also coordinate Quarterly Business Reviews (QBRs) supporting the MD and Board in the development of business area strategies.

• Conduct in-depth market research and competitive analysis.
• Gather, document, and analyze complex business requirements from stakeholders.
• Develop business cases, financial models, and strategic proposals.
• Create process flowcharts and diagrams to illustrate current and future state operations.
• Identify key performance indicators (KPIs) and metrics for strategic initiatives.
• Prepare comprehensive reports and presentations for senior management and clients.
• Facilitate workshops and meetings to drive consensus and gather input.
• Support the implementation of strategic recommendations.
• Collaborate effectively with internal teams and client stakeholders.
• Contribute to the development of consulting methodologies and best practices.
• Stay current with industry trends and emerging business strategies.

• Bachelor's or Master's degree in Business, Economics, Finance, or a related field.
• 5+ years of experience in business analysis, strategic planning, or management consulting.
• Proven ability in market research, data analysis, and financial modeling.
• Strong understanding of strategic frameworks and business process improvement methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication and presentation skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
• Ability to manage multiple projects and work effectively in a hybrid environment.
• Strong stakeholder management and interpersonal skills.

Job Description

Job Title: Business Operations Manager

Reporting To: CEO

Department: Company Operations

Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week)

ABOUT PENTA CONSULTING LTD

At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation.

With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics.

Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.

If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career.

JOB PURPOSE

The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks.

DUTIES AND RESPONSIBILITIES

• Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities.
• Lead the development and execution of operational strategies to drive business growth and efficiency.
• Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics.
• Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements.
• Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams.
• Maintain and expand Penta’s domestic and international partner network.
• Identify operational risks and implement mitigation strategies and controls.
• Provide training and guidance on operational best practices across departments.
• Monitor industry trends and regulatory changes, updating internal programs and policies accordingly.
• Coordinate cross-functional efforts to ensure operational excellence and adherence to standards.
• Act as the primary liaison for external audits and assessments.
• Investigate and resolve operational issues, complaints, and inefficiencies.
• Prepare and submit operational reports and filings as required.
• Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance.
• Liaise with external consultants to drive operational improvements.
• Implement tools and processes to enhance productivity and efficiency across departments.
• Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations.
• Escalate risks and ensure compliance with special provisions across entities.

EXPERIENCE / QUALIFICATIONS

• Extensive experience in operations or commercial roles at an international level.
• Proven experience working with international sales teams.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry.
• Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG).
• Strong analytical skills and ability to interpret complex regulatory requirements.
• Excellent communication and interpersonal skills across diverse teams and entities.
• Sound judgment, prioritisation skills, and ability to manage multiple deadlines.
• High integrity and commitment to ethical standards and operational excellence.
• Minimum of degree level education or equivalent.
• Additional certifications in compliance, project management, or ISO standards are advantageous.

THE IDEAL CANDIDATE

• Integrity: Upholds ethical standards in all actions.
• Attention to Detail: Ensures accuracy in regulatory interpretation and compliance.
• Adaptability: Responds effectively to changing regulations and priorities.
• Leadership: Inspires trust and promotes a culture of compliance.
• Problem-Solving: Develops practical solutions to operational challenges.
• Communication: Clearly conveys complex concepts to varied audiences.
• Collaboration: Works effectively across functions to achieve shared goals.
• Accountability: Takes ownership and ensures completion of responsibilities.

Job Description

Job Title: Business Operations Manager

Reporting To: CEO

Department: Company Operations

Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week)

ABOUT PENTA CONSULTING LTD

At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation.

With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics.

Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape.

If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career.

JOB PURPOSE

The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks.

DUTIES AND RESPONSIBILITIES

• Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities.
• Lead the development and execution of operational strategies to drive business growth and efficiency.
• Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics.
• Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements.
• Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams.
• Maintain and expand Penta’s domestic and international partner network.
• Identify operational risks and implement mitigation strategies and controls.
• Provide training and guidance on operational best practices across departments.
• Monitor industry trends and regulatory changes, updating internal programs and policies accordingly.
• Coordinate cross-functional efforts to ensure operational excellence and adherence to standards.
• Act as the primary liaison for external audits and assessments.
• Investigate and resolve operational issues, complaints, and inefficiencies.
• Prepare and submit operational reports and filings as required.
• Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance.
• Liaise with external consultants to drive operational improvements.
• Implement tools and processes to enhance productivity and efficiency across departments.
• Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations.
• Escalate risks and ensure compliance with special provisions across entities.

EXPERIENCE / QUALIFICATIONS

• Extensive experience in operations or commercial roles at an international level.
• Proven experience working with international sales teams.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry.
• Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG).
• Strong analytical skills and ability to interpret complex regulatory requirements.
• Excellent communication and interpersonal skills across diverse teams and entities.
• Sound judgment, prioritisation skills, and ability to manage multiple deadlines.
• High integrity and commitment to ethical standards and operational excellence.
• Minimum of degree level education or equivalent.
• Additional certifications in compliance, project management, or ISO standards are advantageous.

THE IDEAL CANDIDATE

• Integrity: Upholds ethical standards in all actions.
• Attention to Detail: Ensures accuracy in regulatory interpretation and compliance.
• Adaptability: Responds effectively to changing regulations and priorities.
• Leadership: Inspires trust and promotes a culture of compliance.
• Problem-Solving: Develops practical solutions to operational challenges.
• Communication: Clearly conveys complex concepts to varied audiences.
• Collaboration: Works effectively across functions to achieve shared goals.
• Accountability: Takes ownership and ensures completion of responsibilities.

About us

If you are looking to join an independent and impartial treasury and risk management consultancy, PMC is your solution.

Established for over 34 years, we offer expert advice and practical solutions to financial sponsors and their portfolio companies globally – with offices in New York, London, Madrid and Singapore.

Our specialist skills and experience have helped our clients’ complete deals worth in excess of $185 billion.

Position Summary

The Business Operations Coordinator plays a key role in PMC Treasury’s global operations team. This hands-on role ensures the smooth running of business operations, compliance with business processes and delivering operational projects.

The role takes full ownership of assigned tasks and initiatives, driving them through to completion with accuracy, consistency and at pace.

Success in this role requires a proactive problem-solver who thrives on getting things done, builds strong relationships both locally and internationally, and ensures agreed processes are delivered to the highest standard.

The Role:

• Ensure strict adherence to operational policies, processes, and compliance requirements.
• Oversee the smooth running of office premises (London, New York, Singapore, Iberia).
• Plan and deliver operational projects end-to-end from scoping, recommendation through to successful execution.
• Oversee and run PMC’s client review call process
• Oversee the global company file server, ensuring it is well-maintained, up to date, and used consistently across the business
• Act as the primary internal point of contact for IT and telecommunications, coordinating with external providers and ensuring issues are resolved promptly.
• Provide operational support to consultants and analysts, ensuring systems and processes enable seamless client delivery.
• Collaborate with HR to support onboarding and offboarding of employees and independent contractors.
• Support the design and implementation of automation and process improvements to increase efficiency and scale.

What you’ll bring:

• Demonstrated success in delivering projects & day2day operational tasks on time and to a high standard
• Experience working in fast paced environment where no task is too small or big
• A “doer” who takes ownership and consistently delivers, nothing slips through the cracks

It would be nice for you to have:

• Highly organised, detail-oriented, dependable and resilient.
• Strong relationship builder with excellent interpersonal skills across diverse teams and cultures.
• Confident in managing competing priorities and deadlines.
• Proactive, resourceful, and solution-focused with a can-do attitude.
• Clear communicator (written and verbal) with excellent documentation skills.
• Strong IT literacy (Microsoft Office, project management and collaboration tools).

What else you need to know:

This role is based at our offices in London

We want our people to thrive at work, deliver the best solutions for our clients and support each other's development. To support this, we provide exceptional exposure to real client work, enabling employees to broaden their skillsets, develop strong commercial acumen, and build confidence in stakeholder management. Our office-based approach fosters a highly collaborative and high-performing environment where learning and growth are accelerated.

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at

• Develop and implement comprehensive business operations strategies.
• Oversee daily operational activities and ensure efficient workflow.
• Manage departmental budgets and optimize resource allocation.
• Identify and implement process improvements to enhance productivity and reduce costs.
• Ensure compliance with all relevant regulations and company policies.
• Lead, mentor, and develop the operational teams.
• Collaborate with cross-functional leaders to achieve strategic objectives.
• Manage vendor relationships and contract negotiations.
• Develop and present operational performance reports to senior management.
• Drive a culture of excellence, innovation, and continuous improvement.

• Master's degree in Business Administration, Operations Management, or a related field.
• 10+ years of experience in operations management, with a significant portion in a leadership role.
• Proven experience in strategic planning and execution of operational initiatives.
• Strong financial acumen and experience in budget management.
• Demonstrated leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Exceptional communication, presentation, and interpersonal skills.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
• Ability to manage multiple priorities in a dynamic environment.

• Develop and implement robust operational strategies that support the company's overall business objectives.
• Oversee the day-to-day operations of key business functions, including client onboarding, support, risk, and compliance.
• Drive continuous improvement initiatives to enhance efficiency, productivity, and service quality.
• Manage and develop a diverse team of operational professionals, fostering a culture of accountability and high performance.
• Ensure adherence to all regulatory requirements and industry best practices.
• Develop and manage operational budgets, identifying cost-saving opportunities.
• Oversee the implementation and management of technology solutions to support operational needs.
• Monitor key operational performance indicators (KPIs) and report on progress to senior management.
• Manage relationships with key external vendors and partners.
• Contribute to strategic planning and decision-making at the executive level.

• Extensive experience in a senior operations management role, preferably within the financial services or FinTech industry.
• Proven track record of successfully managing complex operational functions and driving significant improvements.
• Deep understanding of regulatory frameworks relevant to financial services (e.g., FCA, PRA).
• Exceptional leadership, team management, and mentoring skills.
• Strong strategic thinking, problem-solving, and decision-making abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• Demonstrated experience in budget management and financial oversight.
• Proficiency in operational software and CRM systems.
• Master's degree in Business Administration, Finance, or a related field.
• Ability to operate effectively in a fast-paced, high-growth environment.