4,160 South East Region jobs in the United Kingdom

Regional Sales Manager, South East

London, London Luxottica

Posted 3 days ago

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If you’ve worn a pair of glasses, we’ve already met.


We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your Purpose

Reporting directly to the Commercial Director, you will develop, build and maintain relationships within the South East of England by managing, coordinating and directing the activities of a team of Business Development Managers (BDMs). In doing so, ensuring that sales and key product penetration targets are exceeded, team objectives are met, and expenditure remains within budget.

Your Key Tasks and Responsibilities

  • To be the qualified point of contact for customers and commercial teams on prescription complete pairs in order to drive sales within a defined region.
  • Increase overall Essilor business (direct and indirect) in the region in accordance with quarterly / annual targets by ensuring that BDMs focus their activities on the business areas that will ensure they achieve target.
  • Build customer relationships and be accountable for day-to-day sales performance for the region, monitoring service levels in order to develop the business and ensure that Essilor becomes the preferred supplier.
  • Direct additional customer support for nominated accounts, delivering added value through teamwork and collaboration with the BDMs but also from the Transitions team.
  • Monitor sales activity and customer requirements to enable accurate forecasts of lens volumes to be made for the production and logistics departments. To ensure that there are sufficient stocks of lenses, consumables and products stock levels to satisfy customer demand.
  • Maintain sales analysis, data reporting through salesforce.com and team administration to allow development/adjustment of the GB sales strategy.
  • Work with the marketing team to plan and implement promotional and training programmes and to assist BDMs to understand more effectively their marketplace through the provision of market data.
  • Act as the commercial representative for proximity glazing for the relevant region.
  • Manage both team and individual performance within the region to achieve sales targets and in line with company values, policies and procedures. Proactively manage poor performance and maintain a growth culture that embraces change.
  • Ensure regular co-travel and accompany customer field visits across the region.
  • Ensure that staff are competent in all aspects of their role and that they are sufficiently trained to cover all eventualities, undertaking training and coaching as it is required to enhance team performance.
  • At all times to act as an ambassador of Essilor and its values.

Your HS&E Responsibilities

  • To work in line with duty of care to self/others and ensure Health & Safety guidelines are followed in line with company policy.
  • To protect the health and safety of visitors / contractors / external providers brought to site and ensure relevant H&S guidelines are meant.
  • To bring to the attention of the business hazards, risks, concerns, accidents or near misses.
  • Comply with any local PPE requirements.
  • To ensure health and safety requirements are met for/ by reporting team, by formal or informal inspections.
  • To ensure all staff under their control are adequately informed, trained and Supervised on HS&E issues & where necessary arrange or do the training.
  • To ensure adequate provision and use of safety equipment including PPE for area (in line with department procedures, Risk Assessments etc)
  • To foster and represent a culture of H&S compliance
  • To ensure suitable and sufficient accident investigations are carried out.
  • To work in line with in line with Environmental & energy policies.
  • To ensure visitors / contractors / external providers meet relevant environmental procedures while on site.
  • To bring to the attention of the business environmental hazards, risks and concerns.
  • To ensure environmental requirements are met for/ by reporting team.

To be successful you will need

  • Proven success of account management experience in a related field
  • Previous experience of managing a team and ability to manage in a positive, progressive way
  • To be self motivated and able to motivate others
  • Previous experience in the Optical industry with knowledge of all Company products and processes.
  • A high level of commercial understanding together with customer care and instructional techniques, and sales, financial and market data analysis and reporting
  • A proven ability to influence and communicate at all levels both verbally and in writing
  • A proven ability to negotiate at all levels
  • An ability to work alone and as part of the team
  • To be well organised, able to plan and work to tight deadlines on own initiative
  • An ability to multitask and work effectively under pressure
  • A high level of computer literacy
  • It would be advantageous to have a proven track record of delivering effective training and coaching to change behaviour
  • It would be advantageous to have an extensive knowledge of budgetary construction and control, customer care, leadership and team building techniques
  • An extensive knowledge of Essilor products and lens manufacturing processes is desirable.

The role is field based, spending a considerable amount of time visiting customers and sales team in the field and attending conferences or trade fairs which may involve some overnight stays away from home and occasional time abroad.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.


Job Segment: Regional Manager, Marketing Manager, Ophthalmic, Social Media, Manager, Management, Marketing, Healthcare

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Business Development

Clwyd, Wales QiStaff Solutions

Posted 3 days ago

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Job Description

full time

Job description

Our client is a leading provider of Fire & Security solutions across the UK, specialising in the design, installation, and maintenance of fire alarms, intruder alarms, CCTV, and access control systems. Due to continued growth, they are looking for an ambitious Business Development Manager to drive sales of both new system installations and long-term maintenance contracts.

The Role

As a Business Development Manager, you will be responsible for identifying and securing new business opportunities, focusing on system sales and recurring revenue from maintenance contracts. You will work closely with commercial, industrial, and residential clients, offering tailored fire & security solutions and ensuring long-term service agreements.

Full training will be given.

Key Responsibilities

  • Develop and implement a sales strategy to grow new business opportunities.
  • Proactively sell fire & security maintenance contracts to new and existing clients.
  • Generate leads through networking, cold calling, and industry events.
  • Negotiate and close contracts, ensuring long-term service agreements.
  • Maintain strong client relationships, providing excellent after-sales service.
  • Keep up to date with industry trends, regulations, and competitor activities.
  • Respond quickly and close leads provided

Requirements

No specific industry knowledge is required although experience selling maintenance contracts and service agreements would be advantageous

A track record of meeting and exceeding sales targets.
Excellent communication, negotiation, and presentation skills.
Self-motivated, target-driven, and able to work independently.
Ability to build and maintain strong client relationships.
Full UK driving licence

What they Offer

Competitive basic salary + uncapped commission
Company vehicle
25 days holiday + bank holidays
Pension Scheme

Private Medical Insurance
Career development opportunities within a growing company

This advertiser has chosen not to accept applicants from your region.

Area Sales Representative / Business Development Manager

Lancashire, North West £40000 - £46000 Annually GCS Associates

Posted today

Job Viewed

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Job Description

permanent

Role: Area Sales Manager / Business Development Manager

Location: An external role covering Burnley / Accrington / Blacburn areas

Sector: Timber Supplies / Builders Merchants / Construction Supplies

Package: 40,000 - 46,000 + Bonus (25%) + Car + Mon - Fri only

- Timber & joinery products and general merchants products

- Strong Independent Company

- Key Account Management

- New Business Development

- Timber experience required

- Strong Basic and Bonus / Benefits

This highly successful, independent company is looking to recruit an enthusiastic and ideally experienced Area Sales Manager to join their busy sales team.

With a network of branches our client supplies a range of building products to the construction sector, the trade and the retail sector. This company supply a wide range of building products with an additional focus on timber products as well.

To avoid disappointment, you must have some form of timber / building supplies knowledge and demonstrable sales experience for this position.

This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key.

This is an interesting and varied role with a great scope for generating new business as well as keeping existing ones happy.

There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected.

The previously mentioned product knowledge and sales experience is required for this role so you can 'hit the ground running'. The sales experience could be based on a previous internal or external role though.

For further information on this genuinely interesting sales role please apply online.

Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists.

INDHIGH

This advertiser has chosen not to accept applicants from your region.

Area Sales Representative / Business Development Manager

BB5 Waterloo, North West GCS Associates

Posted 3 days ago

Job Viewed

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Job Description

full time

Role: Area Sales Manager / Business Development Manager

Location: An external role covering Burnley / Accrington / Blacburn areas

Sector: Timber Supplies / Builders Merchants / Construction Supplies

Package: 40,000 - 46,000 + Bonus (25%) + Car + Mon - Fri only

- Timber & joinery products and general merchants products

- Strong Independent Company

- Key Account Management

- New Business Development

- Timber experience required

- Strong Basic and Bonus / Benefits

This highly successful, independent company is looking to recruit an enthusiastic and ideally experienced Area Sales Manager to join their busy sales team.

With a network of branches our client supplies a range of building products to the construction sector, the trade and the retail sector. This company supply a wide range of building products with an additional focus on timber products as well.

To avoid disappointment, you must have some form of timber / building supplies knowledge and demonstrable sales experience for this position.

This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key.

This is an interesting and varied role with a great scope for generating new business as well as keeping existing ones happy.

There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected.

The previously mentioned product knowledge and sales experience is required for this role so you can 'hit the ground running'. The sales experience could be based on a previous internal or external role though.

For further information on this genuinely interesting sales role please apply online.

Industry Sector: Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists.

INDHIGH

This advertiser has chosen not to accept applicants from your region.

Area Sales Representative / Business Development Manager

BB5 1LA Accrington, North West GCS Associates

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Role: Area Sales Manager / Business Development Manager

Location: An external role covering Burnley / Accrington / Blacburn areas

Sector: Timber Supplies / Builders Merchants / Construction Supplies

Package: £40,000 - £46,000 + Bonus (25%) + Car + Mon - Fri only

- Timber & joinery products and general merchants products

- Strong Independent Company

- Key Account Management

- New Business Development

- Tim.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Area Sales Representative / Business Development Manager

B3 2QB Birmingham, West Midlands GCS Associates

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Role: AreaSales Manager / Business Development Manager

Location: An External Role covering the West Midlands

Sector: Builders Merchants / Timber Supplies / Construction Materials

Package: £42,000 - £50,000 + Bonus + Car

- Well regarded national company

- Key Account Management

- New Business Development

- Merchants experience required

- Sales experience required

- Strong Basic and Bonus / Benefits

- Nicely .


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Business Development Manager,Business Development,Premium Support

London, London Amazon

Posted 10 days ago

Job Viewed

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Job Description

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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Principal,Corporate Business Development,Corporate Business Development

London, London Amazon

Posted 10 days ago

Job Viewed

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Job Description

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Principal,Corporate Business Development,Corporate Business Development

London, London Amazon

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Amazon Corporate Business Development is seeking a highly motivated and experienced Business Development professional to join the Corporate BD team to focus on strategic initiatives, deal work, and partnerships in London.



This role will work closely with Amazon senior management to develop unique partnership opportunities, finding the right intersection between our goals and partner capabilities. You will be part of a team that is responsible for generating, managing, and executing some of Amazonu2019s most complex and high impact partnerships. This includes supporting and managing relationships and negotiations for partnership deals which are unconventional in nature and which have long-term implications for Amazon.



This position offers an unparalleled opportunity to leverage your ability to forge strong relationships at senior levels, support first-of-their-kind initiatives and build cross functional relationships inside one of the worldu2019s leading technology companies.



Key job responsibilities

- Develop transformative commercial strategies that drive significant business impact.

- Lead in identifying, evaluating, negotiating and managing strategic partnerships that enable valuable customer experiences and support the strategic objectives of Amazon.

- Build strong internal relationships with leaders and counterparts across Amazonu2019s diverse set of businesses.

- Work with cross-functional teams including Product, Operations, Engineering, Legal, Finance, Tax, Accounting, and senior management to execute on the relationships.

- Build internal support for new initiatives with keen focus on market opportunity, business potential, and overall strategic fit.

- Evaluate the economic and strategic costs and benefits of partnerships and work with appropriate leaders and across all functional areas of Amazon to execute on the relationships.

Basic Qualifications

- Extensive business development, partnership management, or sourcing new business experience at a Senior level

- Proven track record developing, negotiating and executing business agreements experience

- Consumer industry expertise

- Demonstrated success in working within a distributed, cross-functional organization

- Demonstrated track record of identifying and executing successful partnerships and deals, particularly in Internet, ecommerce, digital media or high tech industries

- Experience structuring and negotiating complex agreements and leading cross functional groups to orchestrate and successfully complete deals

- Ability to thrive in ambiguous environments and work at strategic and tactical levels simultaneously

- Strong business written and spoken communication abilities

Preferred Qualifications

- Demonstrated ability to think strategically, creatively and innovate using sound business judgment and quantitative skills

- Proven ability to influence others internally and externally

- Self-starter who can excel in a fast-paced, environment while prioritizing and managing multiple responsibilities

- Solid understanding of Internet business models and web technologies

- Ability to build and maintain a network of relationships which facilitate deal flow

- Passion for big challenges



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Business Development Manager,Business Development,Premium Support

London, London Amazon

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Description

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youu2019ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.



AWS is one of Amazonu2019s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.

Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As a Premium Support Business Development Manager (BDM), you will be part of the Enterprise Support organization, driving the go-to-market (GTM) strategy for AWS Premium Support offerings. Your primary objective is to increase adoption of paid support solutions while maintaining target margin performance and leveraging Support to accelerate AWS platform adoption.In this role, you will focus on enabling, executing, and driving the adoption of Media Support Solution (MSS) for customers with media streaming workloads, ensuring they receive specialized support tailored to their needs. Additionally, you will lead the expansion of Incident Detection and Response (IDR) and Countdown Premium (CDP) for customers with non-media streaming workloads, helping them strengthen their incident management, proactive monitoring, and operational resilience.You will engage customers to understand their support requirements, identify obstacles to adoption, and refine AWSu2019s Premium Support value proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot new support offerings through AWSu2019s partner ecosystem.



Key job responsibilities

Customer & Market Engagement:

Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adopting Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, MSS, IDR, CDP, and other new offerings).

Identify adoption challenges for MSS in media streaming environments and IDR/CDP for non-media streaming workloads, addressing customer needs with tailored solutions.

Solution Adoption & Expansion:

Lead the enablement, execution, and GTM strategy for MSS adoption among media streaming customers, ensuring optimized support, proactive monitoring, and operational guidance.

Drive IDR and CDP adoption for non-media streaming customers, enhancing incident detection, response readiness, and premium support experiences.

Data-Driven Strategy & ROI Analysis:

Analyze drivers of Enterprise Support Services adoption, identifying levers for growth and improvement.

Quantify the impact of MSS, IDR, and CDP adoption on AWS platform usage, customer retention, and cloud migration acceleration.

Estimate the ROI of Support investments and design initiatives to maximize business outcomes.

Commercial Innovation & Experimentation:

Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation.

Develop new pricing strategies, ensuring customers receive cost-effective, value-driven support solutions.

Field & Partner Enablement:

Develop and refine sales collateral, reference cases, and value proofs for MSS, IDR, and CDP to drive customer engagement.

In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the MSS, IDR, and CDP value propositions effectively.

Work with partners to develop and pilot new support offerings via the AWS partner ecosystem.

Sales & Business Development Execution:

Support end-to-end deal execution for Enterprise Support Services, MSS, IDR, and CDP alongside the sales team.

Prepare and present business reviews to senior Sales and BD leadership, providing insights into support adoption trends and performance.



About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve.



Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience

- 6+ years of professional or military experience

- 6 + years of experience in a role focused on creating and implementing organizational strategies.

- Bachelor's degree

Preferred Qualifications

- Experience driving go-to-market (GTM) strategies and customer adoption for cloud-based media solutions, including AWS Media Services (e.g., AWS Elemental MediaLive, MediaConvert, MediaPackage) or third-party media ecosystem integrations, with a focus on demonstrating business value and ROI for customers in the media streaming industry.

- Experience interpreting data and making business recommendations

- Experience identifying, negotiating, and executing complex legal agreements

- Experience developing strategies that influence leadership decisions at the organizational level

- Experience managing programs across cross functional teams, building processes and coordinating release schedules



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
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