1057 Store Assistant jobs in Naughton

Assistant Store Manager | Full Time

Up to £27,500 + £2,025 Bonus

Location: Bury St Edmunds
 

Cotswold Outdoor Group  (Cotswold Outdoor | RunnersNeed | Snow+Rock)

Are you ready to take the next step in your retail career? Whether you’re already an experienced Assistant Store Manager or a seasoned Supervisor looking to grow, this is a great opportunity to join a purpose-driven business that’s committed to sustainability, development, and exceptional customer experience.

At Cotswold Outdoor Group, we believe in helping everyone explore the outdoors while actively protecting it. Across our brands, we partner with ethical, sustainable suppliers and strive to reduce our environmental impact. Our teams are at the heart of everything we do, and we’re looking for someone who’s excited to lead, inspire, and develop within that culture.

What You’ll Be Doing

• Supporting the Store Manager in the day-to-day operations of a busy, multi-category retail environment
li>Leading, coaching, and developing a passionate store team
• Delivering outstanding service that puts the customer at the centre
• Contributing to commercial and visual merchandising goals
• Upholding operational standards, from stock management to compliance

What You’ll Bring

< i>Previous experience as an Assistant Store Manager or  a confident Supervisor ready to step up < i>A genuine passion for the outdoors, retail, and customer experience
• The ability to lead by example, with great communication and problem-solving skills
• Retail experience in a fast-paced, customer-focused environment (apparel, footwear, or outdoor gear is ideal)

Why Join Us?

• A business with strong values and a sustainability-first mindset
• Comprehensive training, including a full induction and ongoing development
• Bonus potential linked to performance
• 40–60% staff discount across our brands
< i>33 days holiday (including bank holidays), with the option to purchase more
• Opportunities for career progression within a growing retail group

This is more than just a retail job, it’s a chance to grow with a company that’s passionate about people, the outdoors, and doing things the right way.

Apply today and help others discover their next adventure - while building yours.

Assistant Store Manager Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities

• Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. You'll be at the forefront of driving store performance.
• Customer Engagement & Experience: Every customer interaction is a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping journey.
• Expert Piercing Services: Become a trusted piercing specialist through our training program. Provide a safe, fun, and professional experience that keeps customers coming back.
• Operational Excellence: Ensure the store runs smoothly by maintaining inventory accuracy, handling transactions efficiently, and keeping the store well-merchandised and visually appealing to drive foot traffic.
• Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
• Trend-Driven Brand Representation: Showcase Claire's products and services with enthusiasm. Stay up to date with the latest fashion trends and translate that knowledge into compelling product recommendations and styling tips for customers.

About You

• Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
• Customer-Centric Approach: You're passionate about providing exceptional service and creating memorable shopping experiences.
• Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
• Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
• Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
• Ability to Work Independently: You're self-motivated, organized, and can take charge when needed.

Job Requirements

• You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
• You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
• You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
• You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
• You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
• You are passionate about providing our customers with opportunities to express themselves freely every day.
• You are energized by interacting with customers and stive to provide excellent service throughout their visit.
• You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
• You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
• You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
• You're a driven team player with a positive attitude and willingness to learn.
• You're self-motivated and organized, as some of our stores may require you to work alone at times.
• You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
• You can create a curated fashion look with product during your shift.

Perks and Benefits

• Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
• Generous employee discount on Claire's products
• Opportunities for advancement and career development
• Fun and inclusive work environment with supportive teammates

Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

**Be part of an iconic story.**
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( )
Summer Sales Associate
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers' needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
- You'll connect to consumers and have a previous track record within hospitality or retail.
- You'll be an effective communicator with the collaborate to win.
- You'll inspire trust and recognize and celebrate the contributions and achievements of others.
- You'll adapt fast.
- You'll act with purpose, showing a clear presence on the shop floor.
- You'll take ownership and make informed decisions to find in-store solutions.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+?
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

**Sales Associate - PPE Specialist - Orthopaedic Instruments - South East UK**
We are currently looking to identify top talent in the UK for a Sales Associate position.
**Core Responsibilities:**
+ Responsible for driving revenue growth of the Stryker Personal Protection Portfolio (T7 helmet system)
+ Educating and training clinicians on the hazards within the operating theatre and how these can be mitigated utilising the Stryker T7 Personal Protection System
+ Working alongside a team of sales reps to increase adoption of T7 within key, strategic centres
+ A core member of the Orthopaedic Instruments South East team
+ Contributing towards positive culture and engagement of the wider OI team
**?** **What's in it for you?**
We are a market leader in the Medical Device sector who is looking for a highly talented individual to join a supportive, ambitious and successful team! The successful candidate doesn't necessarily need to already possess the knowledge or experience of this role, but most importantly you will need to possess the inner traits required to succeed. This is a great role in which to start your career in medical devices and we will support your learning, growth & development to eventually become a highly competent medical device salesperson. If you connect with working for a company that is making a difference to patients' lives every day, delivering innovative products and technology to change peoples lives then this could be the team for you!
We have a great opportunity in the exciting and fast paced medical devices market with our Othopaedic Instruments division. You will be responsible for maintaining existing business while at the same time identifying and developing new sales opportunities. Our comprehensive consumables & capital portfolio features surgical power tools, personal protection equipment and orthopaedic disposables to address a wide variety of surgical specialties and procedures. Further information of the products can be found on the link below:
will be working closely with an experienced sales team, helping to develop & foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the sales team to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and always display exemplary customer service and patient focus.
**Who we want**
**Challengers** . People who seek out the hard projects and work to find just the right solutions.
**Teammates** . Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic** **networkers** . Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Energetic achievers.** Love being busy, possessing the persistence & desire to live out Stryker's mission to make healthcare better.
**Customer-Oriented** **achievers** . Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members & potential new customers.
**What you need**
+ B.A. or B.S 2:1 degree, ideally in a science or business-based subject -advantageous if you have but not essential - (or equivalent level experience)
+ Some sales or business experience would be ideal but not essential.
+ Natural ease to take 'ownership'
+ A coachable mentality, youembrace a growth mindset.
+ Ability to demonstrate your drive and desire to succeed and win.
+ Somebody aligned to our Values -Integrity, Accountability, People, and Performance.
+ Team player
+ Leadership / position of responsibility within a team, group or community.
+ English language
+ Strong communication and interpersonal skills
+ A valid drivers' license
**What do we offer in return?**
We grow talent; we give you the opportunity to develop your career based on your strengths. Stryker is a career destination for engaged, passionate and talented people who are driven to seek the innovation, growth and opportunity that only we offer.
+ A remuneration package with bonus
+ Phone
+ Laptop
+ Car
+ iPad
Who is Stryker
Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at .
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Sales Associate - PPE Specialist - Orthopaedic Instruments - South East UK**
We are currently looking to identify top talent in the UK for a Sales Associate position.
**Core Responsibilities:**
+ Responsible for driving revenue growth of the Stryker Personal Protection Portfolio (T7 helmet system)
+ Educating and training clinicians on the hazards within the operating theatre and how these can be mitigated utilising the Stryker T7 Personal Protection System
+ Working alongside a team of sales reps to increase adoption of T7 within key, strategic centres
+ A core member of the Orthopaedic Instruments South East team
+ Contributing towards positive culture and engagement of the wider OI team
**?** **What's in it for you?**
We are a market leader in the Medical Device sector who is looking for a highly talented individual to join a supportive, ambitious and successful team! The successful candidate doesn't necessarily need to already possess the knowledge or experience of this role, but most importantly you will need to possess the inner traits required to succeed. This is a great role in which to start your career in medical devices and we will support your learning, growth & development to eventually become a highly competent medical device salesperson. If you connect with working for a company that is making a difference to patients' lives every day, delivering innovative products and technology to change peoples lives then this could be the team for you!
We have a great opportunity in the exciting and fast paced medical devices market with our Othopaedic Instruments division. You will be responsible for maintaining existing business while at the same time identifying and developing new sales opportunities. Our comprehensive consumables & capital portfolio features surgical power tools, personal protection equipment and orthopaedic disposables to address a wide variety of surgical specialties and procedures. Further information of the products can be found on the link below:
will be working closely with an experienced sales team, helping to develop & foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the sales team to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and always display exemplary customer service and patient focus.
**Who we want**
**Challengers** . People who seek out the hard projects and work to find just the right solutions.
**Teammates** . Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic** **networkers** . Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Energetic achievers.** Love being busy, possessing the persistence & desire to live out Stryker's mission to make healthcare better.
**Customer-Oriented** **achievers** . Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members & potential new customers.
**What you need**
+ B.A. or B.S 2:1 degree, ideally in a science or business-based subject -advantageous if you have but not essential - (or equivalent level experience)
+ Some sales or business experience would be ideal but not essential.
+ Natural ease to take 'ownership'
+ A coachable mentality, youembrace a growth mindset.
+ Ability to demonstrate your drive and desire to succeed and win.
+ Somebody aligned to our Values -Integrity, Accountability, People, and Performance.
+ Team player
+ Leadership / position of responsibility within a team, group or community.
+ English language
+ Strong communication and interpersonal skills
+ A valid drivers' license
**What do we offer in return?**
We grow talent; we give you the opportunity to develop your career based on your strengths. Stryker is a career destination for engaged, passionate and talented people who are driven to seek the innovation, growth and opportunity that only we offer.
+ A remuneration package with bonus
+ Phone
+ Laptop
+ Car
+ iPad
Who is Stryker
Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at .
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Sales Associate - PPE Specialist - Orthopaedic Instruments - South East UK**
We are currently looking to identify top talent in the UK for a Sales Associate position.
**Core Responsibilities:**
+ Responsible for driving revenue growth of the Stryker Personal Protection Portfolio (T7 helmet system)
+ Educating and training clinicians on the hazards within the operating theatre and how these can be mitigated utilising the Stryker T7 Personal Protection System
+ Working alongside a team of sales reps to increase adoption of T7 within key, strategic centres
+ A core member of the Orthopaedic Instruments South East team
+ Contributing towards positive culture and engagement of the wider OI team
**?** **What's in it for you?**
We are a market leader in the Medical Device sector who is looking for a highly talented individual to join a supportive, ambitious and successful team! The successful candidate doesn't necessarily need to already possess the knowledge or experience of this role, but most importantly you will need to possess the inner traits required to succeed. This is a great role in which to start your career in medical devices and we will support your learning, growth & development to eventually become a highly competent medical device salesperson. If you connect with working for a company that is making a difference to patients' lives every day, delivering innovative products and technology to change peoples lives then this could be the team for you!
We have a great opportunity in the exciting and fast paced medical devices market with our Othopaedic Instruments division. You will be responsible for maintaining existing business while at the same time identifying and developing new sales opportunities. Our comprehensive consumables & capital portfolio features surgical power tools, personal protection equipment and orthopaedic disposables to address a wide variety of surgical specialties and procedures. Further information of the products can be found on the link below:
will be working closely with an experienced sales team, helping to develop & foster strong relationships with key opinion leaders. You will take an active part in customer education in the field, supporting the sales team to achieve greater customer engagement and commercial success. You will actively pursue business opportunities to grow Stryker business in targeted accounts, and always display exemplary customer service and patient focus.
**Who we want**
**Challengers** . People who seek out the hard projects and work to find just the right solutions.
**Teammates** . Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic** **networkers** . Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Energetic achievers.** Love being busy, possessing the persistence & desire to live out Stryker's mission to make healthcare better.
**Customer-Oriented** **achievers** . Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members & potential new customers.
**What you need**
+ B.A. or B.S 2:1 degree, ideally in a science or business-based subject -advantageous if you have but not essential - (or equivalent level experience)
+ Some sales or business experience would be ideal but not essential.
+ Natural ease to take 'ownership'
+ A coachable mentality, youembrace a growth mindset.
+ Ability to demonstrate your drive and desire to succeed and win.
+ Somebody aligned to our Values -Integrity, Accountability, People, and Performance.
+ Team player
+ Leadership / position of responsibility within a team, group or community.
+ English language
+ Strong communication and interpersonal skills
+ A valid drivers' license
**What do we offer in return?**
We grow talent; we give you the opportunity to develop your career based on your strengths. Stryker is a career destination for engaged, passionate and talented people who are driven to seek the innovation, growth and opportunity that only we offer.
+ A remuneration package with bonus
+ Phone
+ Laptop
+ Car
+ iPad
Who is Stryker
Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at .
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Be part of an iconic story.**
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( )
Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses.
After nearly 50 years, Calvin Klein continues to be a cultural catalyst across the globe by embracing tension, sparking ideas and creating unforeseen realities. We believe in a culture that provokes discovery and brave thinking. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.
Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, we have built our reputation as a leader in American fashion through our clean aesthetic and innovative designs. Global retail sales of Calvin Klein brand products exceeded $8 billion in 2015 and were distributed in (over) 110 countries. Calvin Klein employs over 10,000 associates globally. We were acquired by PVH Corp. in 2003.
**_About_** **THE ROLE**
Our stores are the life and soul of our business. They act as our main touch points with our ever evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result our locations are paramount, the first class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.
The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
+ Ensuring high levels of customer satisfaction through excellent service.
+ First point of contact for authorising discounts and resolving customer queries.
+ Being a brand ambassador, demonstrating in-depth product knowledge.
+ Building and maintaining professional relationships with our customers.
+ Outfit building for customers and making further product recommendations.
+ Assessing customers needs and providing assistance and information on product features.
+ Driving store KPIs and suggesting ways to improve.
+ Ensuring shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.
**_About_** **YOU**
+ You'll have a previous track record within hospitality or retail.
+ You'll be an effective communicator with the ability to build relationships with ease.
+ You'll be a team player who recognises and celebrates the contributions and achievements of others.
+ You will work well with change, being able to quickly adapt and work with pace.
+ You will be energetic and authentic, showing a clear presence on the shop floor.
+ You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.
**About WHAT WE OFFER**
At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates - both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+?
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

Customer Service Advisor
Thetford, Norfolk
£13.13 per hour
Part time
9:00am to 3:00pm, Monday to Friday
Temporary to permanent
Immediate start
 
As the primary point of contact for customers, you'll play a key role in ensuring all enquiries are handled professionally, accurately, and in a timely manner. You'll also act as a vital link between the production, logistics, and warehouse teams—helping to maintain smooth communication and efficient operations across departments.
 
Main duties:

• Act as the first point of contact for customer enquiries via phone and email.
• Liaise between production, logistics, and warehouse teams to ensure smooth communication and order fulfilment.
• Ensure customers are kept up to date with any updates and changes.
• Sales order processing.
• Day to day office duties - responding to inbound emails, providing quotes, sending invoices and scanning/filing.
• Meeting and greeting visitors, monitoring signing in books, issuing visitors badges.

Skills required:

• Excellent communication skills both written and verbal.
• Confidence when dealing with customers.
• Proficiency in Microsoft Office.
• Previous experience working within a Customer Service role.
• Ability to work under pressure and to meet deadlines.

For more information on this vacancy, please contact Megan Reeve on (phone number removed) or you can apply below.

Our client is a leading supplier of heavy plant especially telehandlers and roto telehandlers across the country and they are looking to add a Customer Care Expert to their depot in Ipswich. This is a fantastic opportunity to become a key part of a fast-growing, forward-thinking company.

Customer Service Representative Job Overview

• Respond to a minimum of 40 phone calls per day, along with handling additional incoming customer inquiries across various channels.
• Accurately record breakdown calls, apply correct status codes, and ensure each job is assigned a clear ETA.
• Deliver clear, concise, and helpful information to customers in a friendly and professional manner.
• Coordinate with mobile fitters and third-party engineers to help minimise site delays and ensure timely service delivery.
• Manage both personal and shared inboxes, ensuring all emails are promptly actioned, categorised, and filed appropriately.
• Maintain effective communication with customers, depots, mobile technicians, and third-party service providers.
• Complete general administrative tasks and provide support as needed to the wider team.
• Escalate issues involving depots or external suppliers to the Hire and Service Supervisor in a timely manner.
• Work closely with the Mobile Controller to monitor site ETAs and follow up on updates from third-party providers.
• Address and resolve customer queries promptly and professionally via phone and email.
• Supply clients with relevant asset information upon request.
• Consistently deliver an exceptional level of customer service to both new and existing clients across all communication platforms.

Customer Service Representative Job Requirements

• Strong verbal and written communication skills, with a minimum Grade C (or equivalent) in GCSE English Language.
• Exceptional organisational abilities and effective negotiation skills.
• Confident communicator, comfortable engaging with others via phone, email, and in-person.
• Collaborative team player with a positive, proactive mindset and a willingness to go the extra mile.
• Proficient in Microsoft Excel and the wider Microsoft Office suite.
• Able to remain calm under pressure, effectively prioritise tasks, and manage a busy workload independently.
• Demonstrated experience in a customer service role is essential.
• Previous knowledge or experience within the plant hire industry is highly desirable.

Customer Service Representative Salary & Benefits

• 30,000 salary
• Monday-Friday (7:30-5:00)
• Inclusion in our company bonus scheme
• Up to 25 days of annual leave, plus bank holidays
• An extra day off on your birthday
• Access to a wide range of benefits, including retail discounts and a holiday buy scheme
• A fun and supportive work environment with a team that truly values what you do

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.