1496 Store Managers jobs in Derbyshire

Are you looking to join a company that genuinely cares for the team, with the opportunity to progress your career? Maybe you are looking for your next challenge. If you have excellent communication skills and would like to work Monday-Friday with weekends off, we want to hear from you!

We are currently recruiting a Resourcer to join our office based in Rotherham. 

As a Resourcer, you will support our branch to recruit the best possible candidates for our clients.

Salary:

• £25,000-£7,000 depending on experience 

Working hours:

• 8am-5pm (Monday-Friday), some flexibility required.

The role of Resourcer:

• Drafting adverts professionally and compliantly, placing adverts with job centres, job boards and social media
• Good commercial awareness and cooperation with the branch team, gathering leads and market intelligence for consultants
• Approaching candidates with utmost professionalism and courtesy, excellent levels of communication maintained throughout the recruitment process
• All internal standards and procedures are adhered to where the interview process and assessments are concerned
• Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements
• Excellent customer service via telephone and within all e-mail and SMS communications
• Liaise with the network to gain a good understanding of the client specific requirements and adhering to them
• Pre-screening candidates, booking candidates in for interviews ensuring excellent communication throughout, interviewing, conducting client specific assessments and inductions, contacting on-site and branch network to seek orders, matching workers to relevant booking and booking workers onto contracts, candidate marketing
• Building strong relationships with the candidates and the gap network
• Ensuring all compliance is completed in a timely manner.
• You will be managing recruitment campaigns including the social media pages. Building strong relationships with the candidates and maintaining the company values at all times.

About you:

• Excellent attention to detail
• Excellent IT skills
• Good telephone manner, must be comfortable and confident on the phone
• Previous social media experience is advantageous

Number of positions: 1

Apply now to begin your journey - immediate interviews available

Who are gap personnel?

Originally founded in 1998, we are now one of the top five largest industrial providers in the UK, supplying temporary, contract and permanent workers to companies across industrial, commercial, technical, construction, fmcg and healthcare sectors. We offer nationwide coverage through high-street branches, specialist divisions and onsite managed solutions. With a turnover of almost £20 million in 2019, we currently payroll in excess of 12,000 temporary workers each week and cover more than 3 million shifts per year.

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client in Alfreton, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate.

To be considered for the role, you’ll require the following essentials:

• Proven experience of providing excellent customer service
• Problem solving abilities
• Excellent communication skills both written and verbal
• Previous Customer Service experience is desirable
• Good working knowledge of CRMs

Within this position, you’ll also be:

• The main focus will be to deal with a range of customer enquiries via telephone and email
• Ensuring a 1st time solutions approach to each call  
• Understanding customers situation and being able to deal with the situation effectively and in a timely manner
• Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met

Additional Information:

• £12.85 per hour plus Over time if desired
• Shifts available between 8am and 6pm and will include some weekend working

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Business in relation to this vacancy.

See our website for more details and jobs available - (url removed)

Customer Service Coordinator

Location : Buxton, Derbyshire, SK17 9RZ
Salary : £25,539 per annum + Attractive Benefits Package!
Contract : Fixed Term Contract – 12 Months
Shifts : 37.5 Hours a week - Monday – Friday. 8: with a 1 hour unpaid lunch
Benefits: Ongoing training and development, Funding for role specific professional qualifications, 24 Days holiday a year plus Bank Holidays, plus shut down over Christmas, Contributory pension scheme, Cycle to work scheme, Tech Scheme, Flu and eye test vouchers, Reward & Recognition scheme and Fresh Fruit every 2 weeks!

Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.5 million tons of paper.

With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg, The Netherlands and The USA, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX).

Sustainability at Saica begins with our values – we care, we value and we challenge.

About the role – Customer Service Coordinator:

As a customer Service Coordinator you will  provide the highest levels of customer satisfaction by an efficient management of customer expectations through coordinating with all departments.

You will liaise with customers and support our external sales teams on E2E project identification and delivery.

Additionally, you will be responsible for:

• Monitoring and management of the order intake to ensure fulfilment of specific requirements such as: minimum order quantities, prices, delivery times, origination costs payback, stock management, etc.
li>Co-ordinating actions with other departments, such as logistic and production.
• Managing accounts assigned to you by the Regional Sales Director and Customer Service Manager.
• Dealing with customer requests: pricing policy, claims, samples, sketches, specifications, offers, general information, website training.
• Maintaining the company Management System with the most up to date information concerning our customers.
• Participating in the definition and follow up of customer account plans.
• Supporting the data collection for these customer account plans.
• Attending meetings, together with Account Manager he /she works with, and the Regional Sales Director.
• Sustaining the groups Management System relating to the sales and commercial activity.
• Attending and contributing to major customer review meetings.
• Participating actively in the problem-solving process when analysing customer claims related to service issues and non-conformities.

In order to be successful in this role you must have:

• A minimum of 2 years’ experience within a customer service role.
< i>Microsoft Office sills with Excel skills to an intermediate level.
• Excellent verbal and written Communication skills.
• Positive can do attitude.
• The ability to work well within a team and on own in order to achieve common goals and objectives.
• Attention to detail and accuracy when complying reports.  

Saica is an Equal Opportunities employer and welcomes applications from all suitably qualified candidates.

If you feel you have what it takes to be successful in this role then please click “APPLY ” and submit your up to date CV and covering letter for consideration.

No agencies please.

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am - 5pm

Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us ?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you. Apply now!

#admin

Customer Service Advisor

Location: Belper
Pay Rate: 12.93p/h
Hours: Monday to Friday between 08.00am -18.00pm - also will need to work one weekend in 6 on a rota basis
Contract: Temp to perm for the right candidate!

Are you a confident communicator who thrives in a fast-paced environment? Do you enjoy helping people and solving problems over the phone? We are working work with one of Europe's leading heating technology manufacturers, we're looking for Customer Service Advisors to join our friendly, customer-focused team.

The role will include:
*Answer inbound calls from customers, engineers, and partners regarding servicing and any technical queries
*Log and process service requests, claims and maintenance appointments
*Advising customers that contact through telephone, email, SMS, live chat or WhatsApp
*Provide clear, empathetic and knowledgeable support to all callers
*Maintain Accurate records using the CRM system

What we are looking for:
*Strong verbal communication and active listening skills
*Previous experience in a customer service or call centre role is preferred
*Ability to stay calm under pressure and handle a high volume of calls
* IT literate - confident using phones, email and internal systems * A team player who takes pride in delivering a great customer experience

Benefits of this role:
* Onsite facilities which include canteen and parking
* Competitive pay rates
* Temporary to Permanent work, this is long term work
* Dedicated consultant and 24/7 phone lines
* Blue Arrow app to manage your hours and availability

How to apply:
If you would like to apply for this role, please click apply button and submit your up-to-date CV and follow the online registration process. Please allow 24-48 hours for your application to be processed (excluding weekends).

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

TEMPORARY CUSTOMER SERVICE ADMINISTRATOR

TEMPORARY TO PERMANENT

MONDAY – FRIDAY 37.5 HOURS

1 WEEKEND PER MONTH

£12.21 PER HOUR

S18 -DRONFIELD

LOOKING FOR SOMEONE TO START ASAP

We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls.

Duties include but not limited to:

• Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients
li>Ensuring a professional and tailored approach for each interaction.
• Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions.
• Scheduling and Booking Appointments
• Coordinate and manage appointment bookings on behalf of clients, ensuring availability is checked, confirmed, and accurately documented in calendars or scheduling systems.
• Perform precise and timely data entry, recording essential information from calls, appointments, and client communications into relevant systems or databases
• Provide a wide range of administrative duties including document management, filing, updating records, and assisting with any additional tasks required to support smooth office operations.
• Managing Live Chat Interactions by engaging with customers and clients through live chat platforms, providing prompt and informative responses, addressing queries, and escalating issues when necessary, while maintaining a friendly and professional tone.

Experience:

• Good interpersonal and communication skills
• Excellent telephone manner
• Excellent customer service skills
• Ability to deliver tasks to tight deadlines
• Ability to complete admin tasks accurately and follow instructions
• Confidence and ability to establish effective working relationships both internally and externally
• Ability to work on own initiative
• Ability to multi-task in a fast-paced high-volume environment
• Ability to work in a pressurised environment
• Touch Typing Skills - preferred not essential

If you are a motivated individual with a passion for customer service and meet the qualifications outlined above, we invite you to apply for this exciting opportunity as a Temporary Customer Service Administrator!

Our client is a well-known company who provide excellent working conditions. They presently have a requirement in their Contact Centre for a Customer Service Agent to join their team on a 12 month contract.

Key responsibilities will entail:

• The daily processing of incoming orders through telephone, email, etc.
li>Being proactive on calls with good product knowledge and the ability to spot a sales opening
• General management of client accounts
• Liaison with carrier and logistics companies
• Addressing any delivery issues
• Ad hoc duties as may be required

To carry out this role, candidates should be able to demonstrate a high level of attention to detail and have experience of working in customer service. You should also be confident in the use of IT including Excel, Outlook etc. The successful candidate will be a great team player with effective communication skills. 

Our client offers SMART working (3 days in the office per week and 2 at home), but only once full training has been completed and the individual is deemed competent.

If you feel you have the right skills and experience for this role, we would love for you to apply. However, if you do not hear back from us within 48 hours, kindly assume that you have been unsuccessful on this occasion. (agy)