956 Store Managers jobs in Torquay
Customer Service Supervisor
Posted 4 days ago
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Customer Service Supervisor
27,500 - 30,000 + Bonus + Training + Progression + Monday - Friday
Exeter (Commutable from: Taunton, Tiverton, Torquay, Plymouth, Exmouth, Newton Abbot and surrounding areas)
Do you have supervisory or leadership experience in a customer service environment, and are looking to join a market-leading organisation where you will play a key role in supporting and developing a close-knit office team whilst receiving continuous training and development?
On offer is a stable permanent role within a well-established and growing business, where you will be given clear progression opportunities alongside an excellent benefits package.
This company are recognised as the UK's leading supplier of workwear and workplace rental services, providing sustainable and innovative solutions to customers across healthcare, engineering, hospitality, and food production industries. As a result of continued success, they are looking for a Customer Service Office Supervisor to join their Exeter team.
You will be based in the company's modern office, supervising and supporting a team of 4 Customer Service Administrators. You'll oversee day-to-day operations, handle key customer queries, and ensure excellent service levels.
This role would suit a Supervisor, Team Leader, or Senior Administrator with strong customer service experience who is looking to take the next step in their career with a secure and supportive company.
The Role:
Supervising and developing a team of 4 Customer Service Administrators
Handling key customer queries and VIP calls, ensuring excellent service standards
Office-based Monday - Friday role in Exeter
The Person:
Supervisory / Team Leader / Senior Administrator experience
Background in Customer Service / Service Coordination / Office Support
Commutable to Exeter
Ref: (phone number removed)
Key Words: Customer Service, Supervisor, Team Leader, Administration, Office Manager, Support, Coordination, Customer Care, ISO, Compliance, Logistics, Service, Scheduling, Operations, Exeter, Devon
Rise Technical Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Customer Service Advisor
Posted 4 days ago
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Total Contracted Hours: 37.5
An exciting new Customer Service Advisor opportunity at DX!
About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role summary:
Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key responsibilities:
- Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
- Action all customer queries in line with the required processes and service level agreements
- Work as part of a team to ensure great customer service delivery - every time
- Engage proactively with service centres to ensure customer requirements are received and actioned
- Recognise and deal with queries, requests and problems in line with our customer account requirements
- Identification and action of escalation issues
- Undertake any other customer account support duties as required
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Customer Service Advisor
Posted 4 days ago
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Newton Abbot | 37.5 hours per week | 9am - 5:30pm (1-hour unpaid lunch)
Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team on a temporary basis. These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs.
Key Responsibilities
- Provide professional, high-quality email and live chat support to customers and partners.
- Represent the brand across social media channels, ensuring every interaction reflects outstanding customer care.
Candidate Requirements
- Previous customer service experience (email, live chat, or social media preferred).
- Strong written communication skills.
- Proactive, friendly, and professional approach.
- Confidence using digital systems and multitasking in a fast-paced environment.
Key Information
- Start Date: Monday 29th September.
- Interviews: Wednesday 24th September 2025, 6pm - 7pm.
- Training: Full-time in-office for 2 weeks (Mon-Fri).
- Hours After Training: 5 days out of 7, including one weekend day (preference for Sat or Sun can be noted, but not guaranteed).
Apply Now
If you're passionate about delivering exceptional service and want to join a supportive and forward-thinking team, apply today!
Acorn by Synergie acts as an employment business for the supply of temporary workers.
Customer Service Supervisor
Posted 4 days ago
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Job Description
Customer Service Supervisor
Exeter
£26,970.58 (£14.21ph) + Sales Commission + 22 Days Holiday + Bank Holidays + Pension + Training and Development
36.5 Hours per Week - Monday to Thursday 08:30 to 16:30, Friday 08:30 to 15:30
Customer Service Supervisor required for a well-established and highly successful processing facility. This is a great opportunity for someone looking to play an integral role within a friendly team offering full industry training.
This role would suit candidates from any industry background with experience in a team leader or supervisory role.
The successful Customer Service Supervisor will be responsible for overseeing a team of four customer service administrators which will involve overseeing their daily operations, handling any escalations and providing coaching to the team, ensuring customers receive excellent customer service.
Customer Service Administrator Role:
· Oversee a team of four administrators
· Resolve any escalations
· Support the streamlining and continuous improvement of processes
· Support ongoing training and development within the team
Customer Service Administrator Candidate:
· Experience in a supervisory / team leader role
· Experience in providing customer service
Customer Service Advisor
Posted 4 days ago
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Job Title: Customer Service Agent – Full Time, Permanent
Location: Exeter
Salary: £26,733 per annum
About the Company
gap personnel Exeter is working in partnership with a fantastic client based in Exeter who is looking to recruit a Customer Service Agent on a permanent basis. This is an exciting opportunity to join a well-established and growing business that truly values its people.
The Role
As a Customer Service Agent, you will play a key role in delivering exceptional service to customers. You’ll be handling enquiries, processing requests, and supporting colleagues to ensure smooth operations. This is a permanent, full-time position offering stability and career growth.
Key Responsibilities:
- Respond to customer enquiries by phone and email in a professional and timely manner
- Provide accurate information and support to clients
- Process orders, bookings, and service requests
- Maintain records and update internal systems
- Work closely with other teams to deliver excellent customer service
What We’re Looking For:
- Previous customer service experience (desirable but not essential – full training provided)
- Strong communication and listening skills
- Ability to remain calm and professional under pressure
- High attention to detail and good organisational skills
- A positive, proactive approach and team-player mentality
What’s on Offer:
- Full-time, permanent role (Monday to Friday)
- Salary: £26,733 per annum
- 28 days holiday (including bank holidays)
- Company pension scheme
- Supportive and friendly working environment
- Opportunities for ongoing training and development
How to Apply
If you’re enthusiastic, customer-focused, and looking for a permanent opportunity in Exeter, we would love to hear from you.
Customer Service Agent
Posted 13 days ago
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Job Description
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Customer Service Assistant, Torquay
Posted today
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Job Description
The Role.
Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.
About you.
Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.
Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:
- If you are 21 yrs and over £2.21 phr, 18 yrs - 20 yrs 1.51 phr and under 18 yrs .47 phr.
- Up to 00 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Apply now!
* Salary dependant on age.
Vacancy Reference #99722
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
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Customer Service Technician - Exeter
Posted today
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We have a great opportunity for a Customer Service Technician to join our team within Vistry Devon South West, based at our Exeter office, you will be required to travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit.
We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let’s cut to the chase, what’s in it for you…- Competitive basic salary and annual bonus
- Company van
- Salary sacrifice car scheme available to all employees
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits…
- Behave in line with our company values – Integrity, Caring and Quality
- Delivering customer service excellence and best practice within a fast paced and challenging environment
- General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors
- Knowledge of basic plumbing and an ability to diagnose basic plumbing issues
- Mastic and sealant skills to accord with the NHBC consistent approach to finishes
- A Keen eye for detail and final finish
- Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey
- Excellent communication skills with an ability to remain calm under pressure
- Excellent time management, planning and prioritisation skills
- Full Driving license with a willingness to travel
Desirable…
- Formal carpentry qualification
- A background in construction / housebuilding
- Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1
- To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties
- To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
- To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit
- Ad hoc duties on closed site and assist with any customer ready inspection works when required.
- To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
- Provide feedback on subcontractor quality issues.
- Work as part of a team and provide support to the Customer Service Manager and Coordinators.
- Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.
We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
#LI-TP1
Customer Service Representative - Exeter
Posted today
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We are currently advertising for 12 months contracts across our New Business, Claims & Agency management teams.
At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.
We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.
We offer a hybrid working model; however, your presence will be required in our Exeter office. (Full time office working until after an initial training period of 6 months).
Salary is £24,570. Your salary will also have the potential to increase as you progress thought our career development framework when milestones are reached.
About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!
Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.
Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:
• 26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
• The opportunity to buy or sell up to five days’ holiday
• An annual bonus scheme based on company and personal performance
• ycle to work scheme
• competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
• ou’ll receive up to 20% discount on our life products for you and your immediate family.
• Fr e parking is available on-site, offered on a first come first served basis
• e have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
• ree tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
• ree book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
• ccess to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
Sales Customer Service Advisor
Posted 3 days ago
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Join a dynamic and driven team at a successful multichannel e-commerce online retailer specialising in niche furniture products and sofas.
As a Sales Customer Service Advisor, you will take charge of the complete online order journey. Your role will be crucial in providing sales support across multiple e-commerce channels, guiding customers through the sales process, and ensuring an exceptional customer experience by addressing inquiries, resolving issues, and following up after sales.
We expect you to have a minimum of two years of experience in a sales or customer support role, with a proven ability to identify customer needs, present products effectively, and close sales.
Key Responsibilities as a Sales Customer Service Advisor:
- Manage the online chat function and efficiently handle incoming customer calls and emails.
- Develop an in-depth understanding of the company's products and services to provide informed advice and close sales effectively.
- Lead customers through the online sales process, offering expert guidance on product selection and facilitating seamless purchases.
- Oversee online sales transactions, process payments, and handle returns or refunds with precision.
- Assist in dispatching customer orders via couriers and e-commerce platforms.
- Drive sales through up-selling and strategic recommendations.
- Process returns, exchanges, and refunds, rigorously analysing evidence and documentation to investigate complaints and make informed decisions.
- Complete all necessary documentation in the sales process, manage customer emails, keep thorough call notes, and verify orders before dispatch.
- Deliver outstanding customer service and ensure high levels of satisfaction at all times.
Are you ready to be a vital part of this exceptional team as a Sales Customer Service Advisor?
Skills required for this Sales Customer Service Advisor role:
We are looking for self-motivated, enthusiastic individuals who thrive in a fast-paced environment. While we value diverse backgrounds, you must show a track record of success in delivering excellent sales/customer service and possess strong administrative skills. You will need:
- Proven experience in sales or customer service roles.
- Excellent written and verbal communication skills for effective interactions with customers via phone, web chat, and email.
- The ability to identify and resolve customer issues and challenges related to online sales decisively.
- A strong commitment to customer satisfaction and the ability to build rapport with customers easily.
- Outstanding organisational skills and problem-solving ability, with meticulous attention to detail.
- Proficiency in using online sales platforms and customer relationship management (CRM) systems.
- Flexibility to work weekends.
This is a full-time Sales Customer Service Advisor position, requiring 40 hours per week over five days, including two weekend days per month with set days off during the week.