131 Strategic Operations jobs in the United Kingdom
Head of Operations (Ref: 188215)
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Strategic Operations Manager
Posted 1 day ago
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Job Description: Strategic Operational Manager
Reporting to: General / Accountable Manager
Location: Castle Air Academy, Gloucestershire
Contract Type: Full Time, Permanent
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Primary Objective of the Role
To support the Accountable Manager in delivering strategic, operational, and financial goals across Castle Air Academy, Gloucester and support the CTKI and FSTD Manager roles. This high-impact role acts as a strategic coordinator, analytical advisor, and operational enabler. It ensures the smooth execution of key initiatives, regulatory compliance, and commercial performance as the Academy scales.
The postholder will be a proactive, analytical individual able to anticipate needs, manage complexity, and contribute meaningfully to strategic initiatives within a dynamic aviation training environment. A strong ability to build trust across stakeholders, both internal and external, is essential.
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Key Competencies & Behaviours
1. Strategic Thinking & Commercial Acumen
Definition: Understands broader business goals, identifies growth opportunities, and supports strategic decision-making.
Behaviours:
• Anticipates business needs and proactively gathers insights (e.g., new courses, training contracts, fleet strategy).
• ynthesises financial data (e.g., course-level breakeven, margin modelling) into executive-ready outputs.
• T acks KPIs for scaling and profitability; identifies cost drivers and margin risks.
• B nchmarks course pricing and supports commercial strategy and decision-making.
• C ntributes data to board briefings, management reviews, and business plans.
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2. Aviation Industry Awareness & Regulatory Insight
Definition: Understands helicopter flight training operations and associated UK CAA regulatory frameworks.
Behaviours:
• P epares documentation and audit materials for CAA inspections and internal reviews.
• I terprets and briefs changes to UK aviation regulations (e.g., Part-FCL, ORA, ORS4/5/9).
• S pports maintenance of CAA-approved manuals (e.g., TM, OM, SMS, CMM).
• L aises with regulators and external ATOs to maintain operational compliance.
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3. Project Coordination & Execution
Definition: Manages Academy strategic and operational projects from planning to completion.
Behaviours:
• C eates and monitors project plans.
• D velops and tracks Gantt charts and dashboards for strategic initiatives.
• T acks and oversees project milestones and risks—e.g., training throughput vs revenue goals.
• Coo dinates project delivery across training, operations, finance, and marketing.
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4. Stakeholder Management, Communication & Relationship Building
Definition: Builds trusted relationships and represents the Academy professionally across internal and external interfaces.
Behaviours:
• D monstrates a personable, professional and customer-oriented approach.
• P ioritises long-term stakeholder and client relationships.
• A ts as liaison for key partners, regulators, prospective clients and cadet sponsors.
• P epares communications, stakeholder briefings, and board papers.
• M nages sensitive communications tactfully (e.g. pricing, complaints, regulatory discussions).
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5. Operational Agility & Problem Solving
Definition: Responds flexibly to changing needs and applies sound judgement under pressure.
Behaviours:
• H ndles critical tasks or escalations discreetly and efficiently.
• S pports continuity of operations while progressing strategic priorities.
• D agnoses operational or compliance gaps and recommends improvements.
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6. Information & Workflow Management
Definition: Structures and manages the flow of communications and data to and from the AM.
Behaviours:
• S reens and prioritises meeting requests and correspondence based on relevance and urgency.
• M intains briefing packs and high-level reporting for strategic meetings.
• O ganises shared digital workspaces and maintains compliance-ready records.
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7. High-Level Discretion & Professional Integrity
Definition: Handles sensitive matters with complete confidentiality and loyalty.
Behaviours:
• A ts as a trusted advisor to the AM, raising concerns respectfully and offering solutions.
• M intains confidentiality on finance, HR, and regulatory matters.
• U holds the Academy’s brand, values, and professionalism in all dealings.
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8. Change Readiness & Growth Mindset
Definition: Embraces change and seeks to improve operations through innovation and feedback.
Behaviours:
• Ide tifies inefficiencies and suggests improvements across departments or processes.
• P omotes a culture of agility, learning, and cross-functional support.
• T kes ownership of internal transformation projects (e.g. onboarding digitisation, simulator expansion programme).
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9. Time Management & Prioritisation
Definition: Plans and executes tasks efficiently in a fast-paced training environment.
Behaviours:
• M intains a forward-looking executive calendar aligned to key Academy cycles.
• P ans ahead for strategic priorities, while handling urgent tasks effectively.
• R solves scheduling and deadline conflicts with foresight and professionalism.
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Desired Qualifications & Experience
• M nimum 5 years’ experience in a senior executive support, operations, or strategy coordination role.
• Pro en ability to learn and adapt quickly in regulated or complex industries.
• S rong business acumen, ideally with relevant postgraduate qualifications (e.g., MSc/MBA in Business, Management, or related field).
• E cellent organisational, written, and verbal communication skills, with experience preparing materials for executive-level meetings.
• H gh proficiency with collaborative digital project management tools and financial modelling platforms (e.g., the complete MS Suite, Smartsheet, Trello, SharePoint, Asana, Notion).
• D monstrated interest in aviation, education, or training sectors and a willingness to develop deeper regulatory and operational understanding.
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Strategic Operations Director
Posted today
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The Strategic Operations Director will be responsible for developing and implementing robust operational strategies that align with client objectives and market demands. You will lead the assessment of current operational processes, identify areas for improvement, and design innovative solutions to enhance productivity, reduce costs, and improve quality. Key responsibilities include managing project teams, overseeing operational budgets, and ensuring the successful execution of strategic initiatives from inception to completion. This involves close collaboration with C-suite executives and stakeholders at all levels within client organizations.
You will play a vital role in optimizing supply chains, streamlining workflows, implementing new technologies, and fostering a culture of continuous improvement. The Strategic Operations Director will also be responsible for performance management, establishing key performance indicators (KPIs), and monitoring progress against strategic goals. Risk management and ensuring compliance with industry regulations will also be integral to the role. The ability to mentor and develop operational teams, drive change management, and build strong client relationships is essential.
The ideal candidate will possess a Master's degree in Business Administration, Operations Management, or a related field, with significant experience in strategic planning and execution. A minimum of 8-10 years of progressive experience in operations management or consulting, with a strong track record of delivering impactful results for clients, is required. Exceptional leadership, analytical, and problem-solving skills are paramount. Strong project management capabilities and experience with various operational frameworks (e.g., Lean, Six Sigma) are highly desirable. This hybrid role allows for a blend of office-based collaboration and remote flexibility, supporting a balanced approach to work.
Director of Strategic Operations
Posted today
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Key Responsibilities:
- Develop and execute strategic operational plans to support organizational growth and objectives.
- Oversee daily operations, including resource management, process optimization, and performance monitoring.
- Lead and manage cross-functional teams to implement strategic projects and initiatives.
- Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
- Develop and manage operational budgets, ensuring financial targets are met.
- Establish and maintain strong relationships with key stakeholders, partners, and vendors.
- Drive innovation and the adoption of best practices in operational management.
- Ensure compliance with relevant policies, regulations, and standards.
- Mentor and develop operational staff, fostering a high-performance culture.
Qualifications:
- MBA or Master's degree in Business Administration, Management, or a related field.
- Minimum of 10 years of progressive experience in operations management and strategic planning.
- Demonstrated success in leading organizational change and driving operational excellence.
- Strong financial acumen and experience with budget management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in project management methodologies and tools.
- Experience in the research, technology, or innovation sectors is highly desirable.
Director of Strategic Operations
Posted today
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Key Responsibilities:
- Develop and implement long-term operational strategies and business plans.
- Oversee and optimize key business processes to enhance efficiency and productivity.
- Lead and manage strategic projects from inception to completion.
- Drive operational excellence initiatives and champion continuous improvement methodologies.
- Analyze operational performance metrics and identify areas for improvement.
- Collaborate with executive leadership to ensure alignment of operational strategies with business objectives.
- Manage budgets, forecasts, and resource allocation for operational departments.
- Develop and mentor high-performing operational teams.
- Identify and implement new technologies and systems to support operational goals.
- Ensure compliance with relevant industry standards and regulations.
- Foster a culture of innovation and collaboration across the organization.
- MBA or Master's degree in Business Administration, Operations Management, or a related field.
- 10+ years of progressive experience in operations management, strategic planning, or a similar leadership role.
- Proven track record of successfully developing and implementing strategic initiatives.
- Extensive experience in process improvement, project management, and change management.
- Strong financial acumen and experience managing budgets and P&Ls.
- Exceptional leadership, communication, and stakeholder management skills.
- Demonstrated ability to think strategically and translate vision into actionable plans.
- Proficiency in operational software and project management tools.
- Experience in leading and managing remote teams effectively.
- Strong analytical and problem-solving capabilities.
Remote Strategic Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Analyse and assess the effectiveness of current business operations, identifying bottlenecks and areas for optimisation.
- Develop and implement strategic operational plans and initiatives to improve efficiency, productivity, and profitability.
- Design and implement new operational processes and workflows, ensuring they align with company goals.
- Manage key performance indicators (KPIs) and operational metrics, providing regular reports to stakeholders.
- Lead and mentor cross-functional teams on operational best practices and continuous improvement methodologies.
- Conduct feasibility studies and cost-benefit analyses for proposed operational changes.
- Collaborate with department heads to ensure seamless integration of operational strategies.
- Stay informed about industry trends and best practices in operations management and technology.
- Develop and manage operational budgets, ensuring cost-effectiveness.
- Drive a culture of performance, accountability, and continuous improvement within the organisation.
Qualifications:
- Proven experience in operations management, strategic planning, or a similar senior role.
- Strong analytical, problem-solving, and critical thinking skills.
- Expertise in process improvement methodologies such as Lean, Six Sigma, or Agile.
- Excellent understanding of business operations, financial principles, and project management.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in data analysis and reporting tools, including advanced Excel and BI platforms.
- Demonstrated ability to lead and influence teams in a remote or hybrid environment.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or advanced degree preferred.
- Experience in managing large-scale projects and driving organisational change.
This is a pivotal role for a seasoned operations leader who thrives in a remote setting and is passionate about driving impactful business improvements.
Remote Strategic Operations Manager
Posted 1 day ago
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Head of Strategic Operations Management
Posted 1 day ago
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Key Responsibilities:
- Develop and execute comprehensive operational strategies to enhance business efficiency, productivity, and profitability.
- Oversee and manage daily operational activities across various departments, ensuring seamless workflow and resource allocation.
- Lead, mentor, and develop a team of operations managers and specialists, fostering a high-performance culture.
- Identify opportunities for process improvement and implement innovative solutions to streamline operations and reduce costs.
- Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Manage budgets, resources, and vendor relationships to ensure cost-effectiveness and operational excellence.
- Collaborate with executive leadership to set strategic goals and translate them into actionable operational plans.
- Ensure compliance with all relevant industry regulations, safety standards, and company policies.
- Drive change management initiatives to successfully implement new processes, systems, and technologies.
- Prepare and present regular operational reports and strategic recommendations to the senior management team.
- Foster strong relationships with internal stakeholders to ensure alignment and effective communication across the organization.
Qualifications:
- Master's degree in Business Administration (MBA), Operations Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with at least 5 years in a senior leadership capacity.
- Demonstrated success in developing and implementing strategic operational plans.
- Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
- Strong financial acumen and experience managing large budgets.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams.
- Expertise in project management and change management.
- Proficiency in using ERP systems and other operational management software.
- Strategic thinking and problem-solving abilities at a senior level.
- Experience in managing cross-functional teams and diverse business units.
- Must have the right to work in the UK.
This leadership role offers a competitive remuneration package and the chance to make a substantial impact on our client's operational success in Sheffield.
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Senior Strategic Operations Manager - Remote
Posted today
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Key Responsibilities:
- Develop and implement strategic operational plans to improve efficiency, productivity, and cost-effectiveness.
- Oversee and optimize day-to-day business operations across various departments.
- Identify, analyze, and implement process improvements and business re-engineering initiatives.
- Manage and lead cross-functional teams to achieve operational goals and project objectives.
- Develop and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Implement best practices in operational management, including lean methodologies and quality management systems.
- Manage budgets for operational departments and ensure efficient resource allocation.
- Oversee technology implementations and integrations to support operational needs.
- Develop and maintain strong relationships with internal stakeholders and external vendors.
- Ensure compliance with all relevant regulations and company policies.
- Lead and mentor operations teams, fostering a culture of continuous improvement and accountability.
- Prepare regular operational reports and present findings and recommendations to senior leadership.
- Drive strategic projects from conception to completion.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; MBA or Master's degree preferred.
- Minimum of 8 years of progressive experience in operations management, with a focus on strategic planning and process improvement.
- Proven track record of successfully managing complex operational projects and driving significant efficiency gains.
- Strong understanding of operations management principles, supply chain, and business process re-engineering.
- Experience with performance management frameworks and KPIs.
- Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership, communication, and interpersonal skills.
- Ability to effectively manage and motivate teams in a remote environment.
- Experience with ERP systems and operational software is a plus.
- Six Sigma or Lean certification is highly desirable.
Director of Operations - Strategic Planning
Posted today
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Key Responsibilities:
- Develop and implement strategic operational plans.
- Oversee daily operations and ensure efficiency across departments.
- Manage budgets, P&L, and resource allocation.
- Drive process improvement initiatives and best practices.
- Lead, mentor, and develop the operations team.
- Identify and mitigate operational risks.
- Report on operational performance to senior management.
Qualifications:
- Master's degree in Business Administration, Operations Management, or related field.
- 10+ years of progressive experience in operations management.
- Demonstrated success in strategic planning and execution.
- Expertise in process improvement methodologies.
- Strong financial acumen and P&L responsibility experience.
- Exceptional leadership, communication, and analytical skills.
Operations Manager - Strategic Planning
Posted today
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- Developing and implementing strategic operational plans and initiatives.
- Overseeing daily operations, ensuring efficiency and adherence to quality standards.
- Managing resources, including staff, budget, and technology, to achieve operational goals.
- Identifying and implementing process improvements to enhance productivity and reduce costs.
- Developing and monitoring key performance indicators (KPIs) for operational performance.
- Collaborating with department heads to ensure operational alignment with business objectives.
- Managing vendor relationships and supply chain logistics.
- Ensuring compliance with relevant regulations and safety standards.
- Leading and motivating the operations team, fostering a positive and productive work environment.
- Reporting on operational performance to senior management.
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
- Minimum of 5 years of experience in operations management or a similar leadership role.
- Proven experience in strategic planning and process optimization.
- Strong understanding of operational management principles, including supply chain, logistics, and quality management.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in operations management software and tools.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage budgets and P&L effectively.
- Demonstrated ability to lead and develop teams in a remote environment.