36 Strategic Planning jobs in the United Kingdom

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**MAIN PURPOSE AND ACCOUNTABILITY OF THE ROLE**



Specifically, you have accountability for the following named departments:


Office of the Chief of Staff for EMEA (former Strategic Planning Department of EMEA Planning)



**ROLES, SCOPE AND REPORTING STRUCTURE**


Authority from and reporting to Head of Corporate & Financial Strategy for EMEA or his/her direct report



**KEY RESPONSIBILITIES**



**Regional Planning and Strategy Development**



You will be responsible for taking appropriate action with respect to Office of the Chief of Staff for EMEA, including


Responsible for supporting Chief of Staff for EMEA and Head of Corporate & Financial Strategy for EMEA, and executing all tasks assigned by them.
Responsible for supporting Regional Executive for EMEA and executing all tasks assigned by them.
Responsible for the Project/Programme management of multiple significant strategic initiatives in EMEA.
Responsible for the Projects/Programmes relevant to Securities (MUSE and MUS(EU)) matters
Responsible for strengthening the integrated operation of both Chief of Staff for EMEA and MUSE/MUS(EU) CEOu2019s support team, and building robust relationships with MUSE/MUS(EU) CEO and his/her support team
Responsible for strategic policy planning and implementation to enhance the activities, governances and operational efficiencies in EMEA.
Responsible for rebuilding the robust regulatory policy and strategy across EMEA, covering horizon scanning, implementation of new regulations, and monitoring of open issues with regulators, all of which require MUFG wide coordination both in Tokyo and EMEA.
Responsible for regulatory compliance with respect to the operations administered by EMEA, and supporting communication and negotiation with local authorities in EMEA.
Responsible for setting and management of organization performance evaluation for COOI area.
Responsible for providing support, guidance, assistance and management on the Safety and Soundness activity for each branch, representative office and local affiliate offices in EMEA.
Responsible for liaising between HO divisions in Tokyo and divisions / branches in EMEA, communicating and negotiating in many cases in Japanese (reading, writing and speaking). If necessary, interpreting between English and Japanese. (The communication with and application to Japanese regulatory bodies is accepted only in Japanese.)
Responsible for leading crisis management in serious disasters, terrorism, riots, wars, and outbreaks (pandemics) of infectious disasters etc.
Responsible for supporting facility team to ensure safety and effectiveness of all bank facilities in EMEA.
Responsible for collaborating with Corporate Communication team for developing internal/external communication, brand related strategies & initiatives.
Responsible for enhancing collaborative framework among affiliated companies and alliance partners.



**WORK EXPERIENCE**


A proven track record of establishing strategies and achieving business development targets.
Proven track record of building and maintaining internal and external relationships.
Extensive/enough experiences in the banking industry.

**SKILL AND EXPERIENCE**



**Functional / Technical Competencies**


Excellent understanding of a broad spectrum of banking business and other financial industries, both in the global and regional market.
Fluent English and Japanese language skills, both written and oral.
Ability to lead by example by coaching, mentoring and developing staff.
Good working knowledge of Japanese business culture or experience of adapting to and working with different culture.
Well-developed communication skill and human network are necessary for this position in order to establish EMEA strategy in consistent with the entire MUFG strategy.
Ability to negotiate and settle issues with head offices in Tokyo, other regions and branches and maintain good internal relationships.
Well-developed negotiation, persuasion and influencing skills.
Good team worker and ability to prioritise and drive deadlines.
Knowledge of managerial accounting, general financial accounting standards, and general knowledge of applicable tax regime and its implication u2013 preferable but not required.



**Education / Qualifications**


Degree level education or equivalent industry experience essential.



**PERSONAL REQUIREMENT**


Excellent communication skills
Result-driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem-solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to details and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills



**Please note MUFG operate a hybrid working model with 3 days per week in the office**



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**MAIN PURPOSE AND ACCOUNTABILITY OF THE ROLE**



Specifically, you have accountability for the following named departments:


Office of the Chief of Staff for EMEA (former Strategic Planning Department of EMEA Planning)



**ROLES, SCOPE AND REPORTING STRUCTURE**


Authority from and reporting to Head of Corporate & Financial Strategy for EMEA or his/her direct report



**KEY RESPONSIBILITIES**



**Regional Planning and Strategy Development**



You will be responsible for taking appropriate action with respect to Office of the Chief of Staff for EMEA, including


Responsible for supporting Chief of Staff for EMEA and Head of Corporate & Financial Strategy for EMEA, and executing all tasks assigned by them.
Responsible for supporting Regional Executive for EMEA and executing all tasks assigned by them.
Responsible for the Project/Programme management of multiple significant strategic initiatives in EMEA.
Responsible for the Projects/Programmes relevant to Securities (MUSE and MUS(EU)) matters
Responsible for strengthening the integrated operation of both Chief of Staff for EMEA and MUSE/MUS(EU) CEOu2019s support team, and building robust relationships with MUSE/MUS(EU) CEO and his/her support team
Responsible for strategic policy planning and implementation to enhance the activities, governances and operational efficiencies in EMEA.
Responsible for rebuilding the robust regulatory policy and strategy across EMEA, covering horizon scanning, implementation of new regulations, and monitoring of open issues with regulators, all of which require MUFG wide coordination both in Tokyo and EMEA.
Responsible for regulatory compliance with respect to the operations administered by EMEA, and supporting communication and negotiation with local authorities in EMEA.
Responsible for setting and management of organization performance evaluation for COOI area.
Responsible for providing support, guidance, assistance and management on the Safety and Soundness activity for each branch, representative office and local affiliate offices in EMEA.
Responsible for liaising between HO divisions in Tokyo and divisions / branches in EMEA, communicating and negotiating in many cases in Japanese (reading, writing and speaking). If necessary, interpreting between English and Japanese. (The communication with and application to Japanese regulatory bodies is accepted only in Japanese.)
Responsible for leading crisis management in serious disasters, terrorism, riots, wars, and outbreaks (pandemics) of infectious disasters etc.
Responsible for supporting facility team to ensure safety and effectiveness of all bank facilities in EMEA.
Responsible for collaborating with Corporate Communication team for developing internal/external communication, brand related strategies & initiatives.
Responsible for enhancing collaborative framework among affiliated companies and alliance partners.



**WORK EXPERIENCE**


A proven track record of establishing strategies and achieving business development targets.
Proven track record of building and maintaining internal and external relationships.
Extensive/enough experiences in the banking industry.

**SKILL AND EXPERIENCE**



**Functional / Technical Competencies**


Excellent understanding of a broad spectrum of banking business and other financial industries, both in the global and regional market.
Fluent English and Japanese language skills, both written and oral.
Ability to lead by example by coaching, mentoring and developing staff.
Good working knowledge of Japanese business culture or experience of adapting to and working with different culture.
Well-developed communication skill and human network are necessary for this position in order to establish EMEA strategy in consistent with the entire MUFG strategy.
Ability to negotiate and settle issues with head offices in Tokyo, other regions and branches and maintain good internal relationships.
Well-developed negotiation, persuasion and influencing skills.
Good team worker and ability to prioritise and drive deadlines.
Knowledge of managerial accounting, general financial accounting standards, and general knowledge of applicable tax regime and its implication u2013 preferable but not required.



**Education / Qualifications**


Degree level education or equivalent industry experience essential.



**PERSONAL REQUIREMENT**


Excellent communication skills
Result-driven, with a strong sense of accountability
A proactive, motivated approach.
The ability to operate with urgency and prioritise work accordingly
Strong decision-making skills, the ability to demonstrate sound judgement
A structured and logical approach to work
Strong problem-solving skills
A creative and innovative approach to work
Excellent interpersonal skills
The ability to manage large workloads and tight deadlines
Excellent attention to details and accuracy
A calm approach, with the ability to perform well in a pressurised environment
Strong numerical skills
Excellent Microsoft Office skills



**Please note MUFG operate a hybrid working model with 3 days per week in the office**



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**MAIN PURPOSE AND ACCOUNTABILITY OF THE ROLE**
Specifically, you have accountability for the following named departments:
+ Office of the Chief of Staff for EMEA (former Strategic Planning Department of EMEA Planning)
**ROLES, SCOPE AND REPORTING STRUCTURE**
+ Authority from and reporting to Head of Corporate & Financial Strategy for EMEA or his/her direct report
**KEY RESPONSIBILITIES**
**Regional Planning and Strategy Development**
You will be responsible for taking appropriate action with respect to Office of the Chief of Staff for EMEA, including
+ Responsible for supporting Chief of Staff for EMEA and Head of Corporate & Financial Strategy for EMEA, and executing all tasks assigned by them.
+ Responsible for supporting Regional Executive for EMEA and executing all tasks assigned by them.
+ Responsible for the Project/Programme management of multiple significant strategic initiatives in EMEA.
+ Responsible for the Projects/Programmes relevant to Securities (MUSE and MUS(EU)) matters
+ Responsible for strengthening the integrated operation of both Chief of Staff for EMEA and MUSE/MUS(EU) CEO's support team, and building robust relationships with MUSE/MUS(EU) CEO and his/her support team
+ Responsible for strategic policy planning and implementation to enhance the activities, governances and operational efficiencies in EMEA.
+ Responsible for rebuilding the robust regulatory policy and strategy across EMEA, covering horizon scanning, implementation of new regulations, and monitoring of open issues with regulators, all of which require MUFG wide coordination both in Tokyo and EMEA.
+ Responsible for regulatory compliance with respect to the operations administered by EMEA, and supporting communication and negotiation with local authorities in EMEA.
+ Responsible for setting and management of organization performance evaluation for COOI area.
+ Responsible for providing support, guidance, assistance and management on the Safety and Soundness activity for each branch, representative office and local affiliate offices in EMEA.
+ Responsible for liaising between HO divisions in Tokyo and divisions / branches in EMEA, communicating and negotiating in many cases in Japanese (reading, writing and speaking). If necessary, interpreting between English and Japanese. (The communication with and application to Japanese regulatory bodies is accepted only in Japanese.)
+ Responsible for leading crisis management in serious disasters, terrorism, riots, wars, and outbreaks (pandemics) of infectious disasters etc.
+ Responsible for supporting facility team to ensure safety and effectiveness of all bank facilities in EMEA.
+ Responsible for collaborating with Corporate Communication team for developing internal/external communication, brand related strategies & initiatives.
+ Responsible for enhancing collaborative framework among affiliated companies and alliance partners.
**WORK EXPERIENCE**
+ A proven track record of establishing strategies and achieving business development targets.
+ Proven track record of building and maintaining internal and external relationships.
+ Extensive/enough experiences in the banking industry.
**SKILL AND EXPERIENCE**
**Functional / Technical Competencies**
+ Excellent understanding of a broad spectrum of banking business and other financial industries, both in the global and regional market.
+ Fluent English and Japanese language skills, both written and oral.
+ Ability to lead by example by coaching, mentoring and developing staff.
+ Good working knowledge of Japanese business culture or experience of adapting to and working with different culture.
+ Well-developed communication skill and human network are necessary for this position in order to establish EMEA strategy in consistent with the entire MUFG strategy.
+ Ability to negotiate and settle issues with head offices in Tokyo, other regions and branches and maintain good internal relationships.
+ Well-developed negotiation, persuasion and influencing skills.
+ Good team worker and ability to prioritise and drive deadlines.
+ Knowledge of managerial accounting, general financial accounting standards, and general knowledge of applicable tax regime and its implication - preferable but not required.
**Education / Qualifications**
+ Degree level education or equivalent industry experience essential.
**PERSONAL REQUIREMENT**
+ Excellent communication skills
+ Result-driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to operate with urgency and prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work
+ Strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent interpersonal skills
+ The ability to manage large workloads and tight deadlines
+ Excellent attention to details and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills
+ Excellent Microsoft Office skills
**Please note MUFG operate a hybrid working model with 3 days per week in the office**
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

Our client is a forward-thinking organization seeking a strategic and experienced Director of Strategic Planning to drive the company's long-term vision and growth initiatives. This is a fully remote leadership role, allowing you to leverage your expertise in strategic development and execution from anywhere in the UK. You will be instrumental in shaping the company's future, identifying new market opportunities, and developing comprehensive strategies to achieve sustainable competitive advantage.

The ideal candidate will possess a strong background in corporate strategy, business development, and market analysis, with a proven ability to translate high-level objectives into actionable plans. You will be responsible for conducting in-depth market research, competitive analysis, and financial modeling to support strategic decision-making. Key responsibilities include developing and overseeing the implementation of the company’s strategic roadmap, managing the annual planning process, and identifying potential mergers, acquisitions, or partnerships. Strong leadership and influencing skills are essential to align stakeholders across all levels of the organization.

You will work closely with executive leadership and department heads to ensure strategic initiatives are effectively integrated into daily operations. This role requires a keen understanding of financial metrics, performance management frameworks, and the ability to assess and manage strategic risks. Experience in leading cross-functional teams, managing complex projects, and communicating strategic priorities to diverse audiences will be critical. Proficiency with strategic planning tools and data analysis software is expected. The ability to thrive in a remote, autonomous environment and drive strategic thinking across distributed teams is paramount.

We are looking for a visionary leader with a passion for innovation and a deep understanding of business strategy in today's evolving marketplace. If you are adept at navigating complexity, driving transformative change, and fostering a culture of strategic thinking, this is an exceptional opportunity to make a significant impact. Your insights and leadership will guide the organization towards achieving its most ambitious goals.

Responsibilities:

• Develop and implement the company's long-term strategic plan.
• Conduct market research, competitive analysis, and trend forecasting.
• Identify and evaluate new business opportunities and potential growth areas.
• Lead the annual strategic planning and budgeting process.
• Develop business cases for strategic initiatives, investments, and partnerships.
• Monitor and analyze the performance of strategic initiatives against key metrics.
• Collaborate with executive leadership and department heads to ensure strategic alignment.
• Manage strategic projects and ensure their successful execution.
• Identify and assess strategic risks and develop mitigation plans.
• Communicate strategic vision and priorities across the organization.
• Support business development activities, including M&A analysis.
• Foster a culture of strategic thinking and innovation throughout the company.
• Prepare reports and presentations for the board of directors and senior management.

Qualifications:

• Master's degree in Business Administration (MBA), Finance, or a related field.
• Minimum of 10 years of progressive experience in corporate strategy, business planning, or strategic management.
• Proven track record of developing and executing successful business strategies.
• Strong analytical, financial modeling, and market research skills.
• Excellent leadership, communication, and interpersonal abilities.
• Experience in managing complex projects and cross-functional teams.
• Proficiency in strategic planning software and data analysis tools.
• Demonstrated ability to drive change and influence senior stakeholders.
• Experience in diverse industries or international markets is a plus.
• Ability to work effectively and autonomously in a remote setting.
• Must be authorized to work in the UK.

This is a fully remote position, supporting business operations and strategic initiatives relevant to the Nottingham, Nottinghamshire, UK region.

Our client is seeking an experienced and strategic Operations Manager to oversee and optimize operational efficiency and effectiveness. This role, based in Reading, offers a fully remote working arrangement, allowing you to contribute to our client's success from anywhere in the UK. The Operations Manager will be responsible for developing and implementing strategic plans, streamlining processes, managing resources, and ensuring the smooth day-to-day running of operations. You will work closely with various departments to align operational strategies with overall business objectives, identify areas for improvement, and implement solutions that enhance productivity and reduce costs. The ideal candidate will possess strong leadership qualities, exceptional organizational skills, and a proven ability to manage complex projects. A deep understanding of operational management principles, supply chain, and quality control is essential. You will be adept at data analysis to drive informed decision-making and foster a culture of continuous improvement. Key responsibilities include:

• Developing and implementing strategic operational plans and initiatives.
• Overseeing daily operations, ensuring efficiency and adherence to quality standards.
• Managing resources, including staff, budget, and technology, to achieve operational goals.
• Identifying and implementing process improvements to enhance productivity and reduce costs.
• Developing and monitoring key performance indicators (KPIs) for operational performance.
• Collaborating with department heads to ensure operational alignment with business objectives.
• Managing vendor relationships and supply chain logistics.
• Ensuring compliance with relevant regulations and safety standards.
• Leading and motivating the operations team, fostering a positive and productive work environment.
• Reporting on operational performance to senior management.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum of 5 years of experience in operations management or a similar leadership role.
• Proven experience in strategic planning and process optimization.
• Strong understanding of operational management principles, including supply chain, logistics, and quality management.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in operations management software and tools.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage budgets and P&L effectively.
• Demonstrated ability to lead and develop teams in a remote environment.

This is an exciting opportunity to shape and drive operational excellence from a remote perspective.

Our client is searching for a visionary Director of Strategic Planning to spearhead their future growth initiatives. This is a pivotal, fully remote leadership position requiring a seasoned professional to shape the company's long-term vision and execution strategy. The successful candidate will be instrumental in identifying new market opportunities, developing competitive strategies, and ensuring sustainable business development.

The Director of Strategic Planning will lead the development and implementation of the organization's strategic plan, working closely with senior leadership across all departments. This role demands exceptional analytical skills, deep market insight, and the ability to translate complex data into actionable plans. You will be responsible for market research, competitive analysis, scenario planning, and performance monitoring to ensure strategic alignment and achievement of corporate objectives. This fully remote role offers the flexibility to contribute strategically from any location.

Key responsibilities include:

• Developing and leading the execution of the company's long-term strategic plan.
• Conducting comprehensive market research, competitive analysis, and industry trend analysis.
• Identifying new business opportunities and assessing their potential viability.
• Developing financial models and projections to support strategic initiatives.
• Collaborating with executive leadership to define strategic priorities and goals.
• Monitoring progress against the strategic plan and recommending adjustments as needed.
• Managing the strategic planning process and ensuring cross-functional alignment.
• Developing business cases for new investments and strategic projects.
• Communicating the strategic vision and plan to internal stakeholders.
• Leading and mentoring a team of strategic planning professionals.

The ideal candidate will possess a Master's degree in Business Administration (MBA) or a related field, with a minimum of 10 years of progressive experience in strategic planning, business development, or management consulting. Proven experience in developing and implementing successful corporate strategies, preferably in a remote or distributed leadership capacity, is essential. Exceptional analytical, problem-solving, and communication skills are a must. You should be adept at financial modeling, market forecasting, and presentation. This is a high-impact role for a strategic thinker who can drive change and deliver measurable results. The ability to thrive in a remote work environment, manage complex projects, and influence senior stakeholders is critical. We are seeking an individual with a strong understanding of business strategy and a proven ability to lead and inspire teams toward a shared vision. This opportunity in the Plymouth, Devon, UK region and beyond offers a chance to significantly influence the trajectory of a forward-thinking company.

Our client, a leading organisation in its sector, is seeking a highly capable and strategic Operations Manager to join their management team in Glasgow, Scotland, UK . This role is instrumental in overseeing and optimizing the company’s operational functions, driving efficiency, and implementing strategic initiatives to support business growth. You will be responsible for managing daily operations, developing operational strategies, leading cross-functional teams, and ensuring the smooth execution of projects. The ideal candidate will possess strong analytical skills, a proven ability to manage complex processes, and a forward-thinking approach to operational excellence. You will work closely with various departments to align operations with the company’s overall business objectives.

Key Responsibilities:

• Oversee and manage the day-to-day operations of the organisation, ensuring efficiency and effectiveness.
• Develop and implement operational strategies and process improvements to enhance productivity and reduce costs.
• Lead, mentor, and manage operational teams, fostering a culture of performance and accountability.
• Set operational goals and key performance indicators (KPIs) and monitor their achievement.
• Collaborate with senior management to develop and execute strategic business plans.
• Manage resources, including budget, personnel, and technology, to optimize operational output.
• Identify and mitigate operational risks, ensuring compliance with industry regulations and company policies.
• Drive continuous improvement initiatives across all operational areas.
• Oversee project management for key operational initiatives from conception to completion.
• Develop and maintain strong relationships with key internal stakeholders and external partners.
• Implement and manage quality assurance programs to ensure high standards of service delivery.
• Analyse operational data and provide regular reports on performance, challenges, and opportunities to senior leadership.

The successful candidate will hold a Bachelor's or Master's degree in Business Administration, Operations Management, or a related field, with a minimum of 7 years of progressive experience in operations management, including significant experience in strategic planning and team leadership. Experience in process improvement methodologies (e.g., Lean, Six Sigma) is highly advantageous. Excellent analytical, problem-solving, and decision-making skills are essential. Strong leadership and communication abilities are required to effectively manage teams and collaborate across departments. Proficiency in project management software and operational analytics tools is preferred. This is an excellent opportunity for a seasoned operations professional to take on a significant leadership role and drive strategic initiatives within a growing company.