7,336 Support jobs in the United Kingdom

• Location:  Fully onsite at a Manchester City Centre office

  Schedule:  Permanent, 37.5 hours per week, with shifts scheduled between 7am - 7pm, Monday to Friday

  Salary:  Up to £35,(Apply online only) per annum, (Extensive training)

  Role Overview

  As a Product / Technical Support, you'll be instrumental in supporting a network of Pro Tier solar and Solar storage installers. You'll serve as the primary point of contact for technical phone support, assisting with system quotations, installation guidance, and commissioning procedures, with extensive on the job traiing ptovided.

  Your excellent communication skills will ensure a smooth experience for the partners and maintain the high technical standards the team is known for.

  Key Responsibilities

  • Provide real-time technical phone support to installers throughout quoting, installation, and commissioning phases.
  • Diagnose and resolve technical issues clearly and effectively, ensuring installers feel confident and supported.
  • Assist with system configuration, product compatibility, and optimal system design.
  • Accurately log support cases for internal tracking and continuous improvement.
  • Work closely with engineering, sales, and product development teams to provide feedback and enhance product offerings.
  • Stay informed on the latest product updates and technical documentation.

  What We're Looking For

  • 3-5 years of experience in a technical support or call centre environment.
  • Ability to troubleshoot and explain technical topics to non-technical audiences.
  • Someone who is wanting to develop their career with electrical systems, renewable energy, or energy storage technologies.
  • Excellent verbal communication skills with a calm, patient approach under pressure.
  • Highly organised, detail-oriented, and comfortable working in a dynamic environment.
  • Able to work independently while contributing to a team-based culture.

  Why Join?

  • Join a rapidly growing, forward-thinking organisation in the renewable energy industry.
  • Be part of a dedicated, collaborative team committed to sustainability and innovation.
  • Competitive salary, performance incentives, and room for professional growth.
  • Help advance the UK's clean energy transition by supporting key partners in the field.

  Please get in touch for further details.

Customer Support / Admin Support Roles

Multiple roles from Entry level to Experienced

Immediate Start

25k-35k dep on exp

Based local to Guildford, Surrey

We are currently recruiting for a number of Customer Service and Admin support roles in and around the Guildford area.

Would suit either recent Graduates or someone with some office based experience in administration/customer services.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We are delighted to be working with this rapidly expanding mutual society, who have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business.

They offer some genuinely great perks here,  such as staff away days and social functions, with a benefits package that includes, Private Health Cover,  25 days holiday + bank holidays to start, free eye care, a 10% of salary annual bonus and a 10% non-contributory pension, death in service (x4 of base salary). And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities as well as a further two days leave year fully paid to go and work for a charity of your choice. They also offer hybrid working and onsite parking is also provided. They also have an extremely impressive staff retention rate here too, which speaks volumes about the fantastic culture they have here. Simply put people stay here for the long term and enjoy working for them! 

The main focus of your role will be to:-

• Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working out the potential issue and then moving this to the appropriate team/person. 
• Monitor application health, data processing, and integrations to ensure uninterrupted service
• Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams
• Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business
• Work with internal and external technical teams to support release cycles, perform smoke testing, and validate application updates or patches in test and production environment

To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to!  Knowledge of SQL would also be advantageous.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team!

Office hours are 8:45am to 5pm and the salary on offer is £27-35,000, depending on experience including all the benefits mentioned above, with them offering hybrid working. (You will need to be in the office 2/3 days a week)   

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment 

As a member of the Engineering Design Capabilities Team, the PLM Business Support - Engineering Support professional provides expert-level support for the company's Product Lifecycle Management (PLM) toolset. This role ensures successful implementation, adoption, and ongoing maintenance of PLM systems-particularly Windchill-across engineering communities, offering technical expertise, user training, troubleshooting support, and process optimization.

• First-Line Support: Act as the initial contact for user queries, resolving issues and escalating as needed.

• Training Delivery & Content Creation:

  • Develop user-friendly training materials and support documentation.

  • Conduct coaching sessions and deliver training during pilot phases and staged rollouts.

• Implementation & Process Optimization:

  • Collaborate on the creation and enhancement of engineering processes tied to PLM tool rollouts.

  • Conduct training needs analysis to tailor content for engineering teams.

• Verification & Validation Support:

  • Assist with system validation tasks ensuring PLM tools meet specified business and engineering requirements.

• User Acceptance Testing (UAT):

  • Participate in testing within integrated environments to confirm workflow integrity.

• Data Organization & User Roles:

  • Support data structuring initiatives and define/manage user roles.

  • Provide advisory assistance in executing data organization requests.

• Troubleshooting & Performance Reporting:

  • Offer technical support aligned with service level agreements and KPIs.

  • Report system performance issues and recommend enhancements.

• Documentation Maintenance:

  • Develop and maintain robust PLM support guides and documentation.

• Expertise in PLM/PDM Systems:

  • Deep understanding of PLM tools, especially Windchill, and industry best practices.

• Strong Communication & Training Skills:

  • Ability to explain complex concepts clearly and effectively to various stakeholders.

• Technical Acumen:

  • Experience with validation, UAT, and technical configuration of PLM systems.

• Process Development:

  • Skilled in analyzing and creating efficient workflows aligned with tool rollouts.

• Problem Solving:

  • Capable of resolving issues promptly and reporting performance metrics.

• Collaboration:

  • Comfortable working across teams and engaging with diverse engineering functions.

• Documentation & Support Materials:

  • Proficient in developing helpful user guides and maintaining accurate support records.

• UK based support only
• Must be SC cleared

• Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive

IT Support /CyberSupport Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure.

This position plays a key role incybersecuritymonitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud andcybersecuritymatters, it will be closely supported by a senior engineer and external consultants engaged on an adhocor project basis.

Key Responsibilities

• Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365).
• Monitorcybersecuritytools and controls under the direction of senior colleagues.
• Support therolloutand enforcement of security policies such asMFAand endpoint protection.
• Provide support on IT projects, system upgrades, and internal documentation.
• Perform routine system health checks and support incident response activities.
• Support scheduled backups and recovery testing procedures.
• Respond to helpdesk enquiries across multiple UK locations.
• Provide occasional support to international locations as the organisation grows globally (some international travel may be required).
• Maintain disaster recovery documentation and assist with relevant tools.
• Engage in continuous learning of cloud infrastructure,cybersecuritybest practices, and network technologies.
• Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant.

• Exposure to Microsoft Azure services (e.g.VMs,Intune,EntraID).
• Familiarity with Microsoft 365 security configurations.
• Basic scripting knowledge, preferably usingPowerShell.
• Awareness of compliance frameworks such asGDPR, ISO 27001.
• Foundational networking knowledge (e.g. TCP/IP, firewalls,VPNs).

Please contact me for more detailed information on the enclosed.

You must possess excellent communication skills and beeligbleto work in the UK

IT Support /CyberSupport Engineer will assist in the implementation and ongoing support of secure cloud and on-premises infrastructure.

This position plays a key role incybersecuritymonitoring and the enforcement of security policies. While this role will act as a central point of contact for cloud andcybersecuritymatters, it will be closely supported by a senior engineer and external consultants engaged on an adhocor project basis.

Key Responsibilities

• Assist with the configuration and support of secure cloud services (e.g. Azure, Microsoft 365).
• Monitorcybersecuritytools and controls under the direction of senior colleagues.
• Support therolloutand enforcement of security policies such asMFAand endpoint protection.
• Provide support on IT projects, system upgrades, and internal documentation.
• Perform routine system health checks and support incident response activities.
• Support scheduled backups and recovery testing procedures.
• Respond to helpdesk enquiries across multiple UK locations.
• Provide occasional support to international locations as the organisation grows globally (some international travel may be required).
• Maintain disaster recovery documentation and assist with relevant tools.
• Engage in continuous learning of cloud infrastructure,cybersecuritybest practices, and network technologies.
• Gain familiarity with the organisation's operational IT environment, including manufacturing or production-related systems if relevant.

• Exposure to Microsoft Azure services (e.g.VMs,Intune,EntraID).
• Familiarity with Microsoft 365 security configurations.
• Basic scripting knowledge, preferably usingPowerShell.
• Awareness of compliance frameworks such asGDPR, ISO 27001.
• Foundational networking knowledge (e.g. TCP/IP, firewalls,VPNs).

Please contact me for more detailed information on the enclosed.

You must possess excellent communication skills and beeligbleto work in the UK

We are delighted to be working with this rapidly expanding mutual society, who have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future, meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business.

They offer some genuinely great perks here,  such as staff away days and social functions, with a benefits package that includes, Private Health Cover,  25 days holiday + bank holidays to start, free eye care, a 10% of salary annual bonus and a 10% non-contributory pension, death in service (x4 of base salary). And the benefits do not stop there, as they also offer a staff Employee Assistance program, and discounted membership investment opportunities as well as a further two days leave year fully paid to go and work for a charity of your choice. They also offer hybrid working and onsite parking is also provided. They also have an extremely impressive staff retention rate here too, which speaks volumes about the fantastic culture they have here. Simply put people stay here for the long term and enjoy working for them! 

The main focus of your role will be to:-

• Provide technical support for core line of business systems, resolving incidents and service requests within agreed timescales. This will involve taking the initial call/ticket and talking to users here, working out the potential issue and then moving this to the appropriate team/person. 
• Monitor application health, data processing, and integrations to ensure uninterrupted service
• Investigate and resolve recurring issues, performing root cause analysis and implementing long-term fixes in collaboration with development and infrastructure teams
• Create and update technical guides, FAQs, and support procedures to ensure consistent knowledge sharing across the support team and wider business
• Work with internal and external technical teams to support release cycles, perform smoke testing, and validate application updates or patches in test and production environment

To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to!  Knowledge of SQL would also be advantageous.

This is a truly fabulous opportunity to join a great local employer in Gloucestershire, who offer a warm and friendly working environment, working with a great team!

Office hours are 8:45am to 5pm and the salary on offer is £27-35,000, depending on experience including all the benefits mentioned above, with them offering hybrid working. (You will need to be in the office 2/3 days a week)   

If you wish to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment 

As a member of the Engineering Design Capabilities Team, the PLM Business Support - Engineering Support professional provides expert-level support for the company's Product Lifecycle Management (PLM) toolset. This role ensures successful implementation, adoption, and ongoing maintenance of PLM systems-particularly Windchill-across engineering communities, offering technical expertise, user training, troubleshooting support, and process optimization.

• First-Line Support: Act as the initial contact for user queries, resolving issues and escalating as needed.

• Training Delivery & Content Creation:

  • Develop user-friendly training materials and support documentation.

  • Conduct coaching sessions and deliver training during pilot phases and staged rollouts.

• Implementation & Process Optimization:

  • Collaborate on the creation and enhancement of engineering processes tied to PLM tool rollouts.

  • Conduct training needs analysis to tailor content for engineering teams.

• Verification & Validation Support:

  • Assist with system validation tasks ensuring PLM tools meet specified business and engineering requirements.

• User Acceptance Testing (UAT):

  • Participate in testing within integrated environments to confirm workflow integrity.

• Data Organization & User Roles:

  • Support data structuring initiatives and define/manage user roles.

  • Provide advisory assistance in executing data organization requests.

• Troubleshooting & Performance Reporting:

  • Offer technical support aligned with service level agreements and KPIs.

  • Report system performance issues and recommend enhancements.

• Documentation Maintenance:

  • Develop and maintain robust PLM support guides and documentation.

• Expertise in PLM/PDM Systems:

  • Deep understanding of PLM tools, especially Windchill, and industry best practices.

• Strong Communication & Training Skills:

  • Ability to explain complex concepts clearly and effectively to various stakeholders.

• Technical Acumen:

  • Experience with validation, UAT, and technical configuration of PLM systems.

• Process Development:

  • Skilled in analyzing and creating efficient workflows aligned with tool rollouts.

• Problem Solving:

  • Capable of resolving issues promptly and reporting performance metrics.

• Collaboration:

  • Comfortable working across teams and engaging with diverse engineering functions.

• Documentation & Support Materials:

  • Proficient in developing helpful user guides and maintaining accurate support records.

• UK based support only
• Must be SC cleared

• Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
• We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
• Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
• Competitive company benefits
• Always working as one team, our people are not afraid to think big and challenge the status quo

• As a Disability Confident Committed Employer we have committed to:
• Ensure our recruitment process is inclusive and accessible
• Communicating and promoting vacancies
• Offering an interview to disabled people who meet the minimum criteria for the job
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive