1,898 Technical Account Manager jobs in the United Kingdom

Job Title - Technical Account Manager

Location: Moorgate, London
Pay: 20-25 per hour (flexible depending on experience)
Duration: 2 months (22nd September - 28th November)
Hours: Monday - Friday, 8am-5pm (1-hour unpaid lunch break)
Potential: Possibility of extension or temp-to-perm

Position Overview

We are seeking an experienced Technical Account Manager to join our team on a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client.

Key Responsibilities

• Lead, motivate, and manage a team of engineers and specialist vendors to deliver all contractually required outcomes.
• Oversee the day-to-day operation of installed MEP systems, including corrective, planned, and reactive works.
• Act as technical authority for engineering activities, ensuring best practice, safety, and compliance.
• Manage statutory compliance (logbooks, safety standards, and certifications).
• Take responsibility for CMMS (Computerised Maintenance Management System) tasks, ensuring PPMs and reactive work orders are completed.
• Ensure adherence to SLA requirements and change management processes for all critical works.
• Attend and contribute to weekly operations meetings, monthly and quarterly report meetings, and client updates.
• Compile and deliver engineering reports, including MEP asset reliability and risk registers.
• Monitor financial performance of the account, identifying opportunities for efficiency and improvement.
• Lead incident and near-miss reporting, ensuring after-action reviews and continuous improvement measures.
• Actively participate in escalation and emergency response procedures when required.

Candidate Profile

Essential Requirements

• Previous experience in a critical environment (e.g., banking HQ, data centres, or similar).
• Strong technical engineering knowledge (Mechanical/Electrical bias) with proven ability to manage MEP systems.
• Demonstrable leadership experience , with ability to manage and motivate a team.
• Excellent communication skills, with ability to engage confidently with clients and internal teams.
• Strong IT and reporting skills, including CMMS and MS Office.
• Ability to perform under pressure in a dynamic environment.

Desirable Qualifications (not essential but advantageous):

• HNC/HND in Electrical/Mechanical Engineering.
• C&G Pts. 1 & 2, or equivalent.
• 18th Edition IEE Wiring and Installation.
• HV/LV Authorised Person training (or willingness to attend).
• IOSH Managing Safely or NEBOSH equivalent.
• ILM 3/5 or equivalent leadership training.

Why Apply?

• Competitive hourly rate (20-25 per hour).
• Work for a key client within a critical environment.
• Convenient central London location - close to Moorgate and Liverpool Street.
• Gain valuable experience with potential for contract extension or permanent employment .

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

OLG Recruitment are currently looking for a Technical Account Manager for our client located in Scunthorpe. This is a full-time permanent position.

Ideally you will be educated to degree level or equivalent in a Science or Materials-based subject, although exceptional experience will be considered.

• Experience in a customer facing, scientific or materials environment
li>Excellent interpersonal skills and an ability to form rapport at all levels in the business.
• The ability to analyse and present data to inform decision making.
• An ability to challenge the effectiveness of processes and drive change in an organisation.

Other experience that is desirable in this role:

• Experience in the Wire Rod or Steel Industry, particularly customer facing
• Knowledge of continuous improvement techniques / Six Sigma
• Knowledge of metallurgical testing methods and standards.
• Awareness/Experience of IATF 16949 principles and core tools, such as PPAP, APQP, FMEA and SPC

Benefits:

• Defined contribution company pension scheme
• 27 personal annual leave days + statutory bank holidays
• Life Assurance
• A comprehensive Company sick pay scheme
• Health Cash Plan via our partnership with Simply health
• Employee Assistance Programme
• Standby and call-out payments
• Family friendly benefits including enhanced maternity, paternity, and adoption leave.

Technical Manager – Fresh Produce

A leading player in the fresh produce industry is on the hunt for a talented Technical Manager  to join its dynamic team. This is an exciting opportunity for someone with a strong technical background who thrives on building customer relationships and ensuring top-tier quality standards. 

In this role, the Technical Manager will:

• p>Drive and maintain productive relationships with key retail customers, acting as a trusted technical partner.

• Provide expert input into customer strategies, ensuring technical excellence and product integrity every step of the way.

• Take ownership of customer specifications, making sure they’re accurate, up-to-date, and clearly communicated across the business.

• Lead on the resolution of product quality issues, investigating root causes and implementing corrective actions.

• Monitor product performance through the supply chain, safeguarding quality, freshness, and compliance with industry standards.

• Support innovation by proactively contributing to new product development and enhancing supplier processes.

What makes the ideal candidate?

• A solid technical background, ideally with experience of fresh produce.

• Proven success in managing high-profile customer accounts. 

• Strong knowledge of certification schemes such as BRC, GlobalGap and Red Tractor.

• Exceptional communication, problem-solving, and organisational skills.

• A proactive, relationship-driven approach with the ability to influence at all levels.

This role offers the chance to play a pivotal part in shaping the technical direction of high-value customer accounts while working within a supportive, fast-paced environment.

Ready to make your mark?
This is the perfect opportunity for someone who wants to combine technical expertise with customer engagement to deliver exceptional results.

5972IR

Our client is seeking an experienced Technical Account Manager to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.

Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required.

As the Technical Consultant your responsibilities will be to:

Pre-Sales Support

• Provide assistance to customers
• Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals.
• Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows.
• Help the sales team identify upsell opportunities into existing accounts.
• Help to coordinate and deliver webinars

Supplier Engagement

• Maintain relationships with suppliers, understand their portfolio
• Primary technical/product contact for UC suppliers.
• Maintain supplier technical qualifications as required
• Attend and lead meetings with suppliers

Staff Training

• Provide structured product & technology training for sales and technical staff.
• Content is generally provided by suppliers, but course development is required.

Customer Training

• Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment.
• After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers.
• Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc.

Post-Sales, 2nd-Line Technical Support

• Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers.
• The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing.
• Liaise with manufacturer/supplier if escalation is required.

Ticket/Case Management

• Management of open support cases, tracking time against activities
• All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded.

The person:

• Degree or equivalent in a computing related subject and/or have proof of a solid networking background.

Strong technical knowledge and commercial experience of supporting:

• VoIP & Unified Communications
• IP PBX - Appliance / Software / Cloud
• Enterprise / (Multi-cell) DECT
• IP Phone Management / Provisioning

Good technical knowledge and commercial experience of supporting:

• DSL and WAN routers
• Network switches and VLANs
• Firewalls and associated VPN technologies.
• Working technical knowledge of current VoIP practices, protocols, and principles.
• Ability to analyse Logs, SIP traces & PCAP generated from customer equipment.
• Adept at reading and interpreting technical documentation and procedure manuals.
• Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations.
• Ability to conduct research into telecommunications issues and products.
• Ability to communicate with all levels of the business
• Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives
• Must be free to work in the UK with no restrictions of Visas and work permits.
• Full / Valid UK Driving License.

• You’ve worked in an MSP or busy IT department before.
• You’re confident talking to non-technical people about technical problems.
• You understand what “value” looks like to a client, not just what tools they use.
• You’re organised, calm under pressure, and follow through on what you say you’ll do.

• Helping clients figure out what they need (even when they’re not sure themselves).
• Acting as their technical sounding board and go-to contact.
• Working with the helpdesk to make sure issues get resolved properly and not just closed.
• Advising on upgrades, improvements and potential risks.
• Keeping their documentation updated and their roadmap on track.
• Occasionally getting stuck into config, migrations or fixes where needed.

• O365 (Exchange, Teams, SharePoint, OneDrive etc.) or G Suite.
• Active Directory, Windows Server, DNS, DHCP, backups.
• Virtualisation (Hyper-V, VMWare), monitoring, patching
• You don’t need to be a guru, but you do need to know enough to ask the right questions and spot problems before they happen.

• Starting salary of £28,000 – £35,000 depending on experience. /li>
• Career development, funded training and certifications.
• Proper support and time to build real client relationships.
• Health insurance and 24/7 Employee Assistance Programme.
• Generous holidays plus your birthday off.
• Socials and a genuinely supportive team culture.

Company Description
Our client is an award-winning IT services and solutions provider based in London with over 35 years of experience empowering organizations through technology. Main operations are in IT infrastructure, strengthening cybersecurity, and embracing digital transformation. Services are IT Services, Cloud Migration, AI-Powered Solutions, SOC & Cybersecurity Services, and bespoke Software Development.

About the Role

Looking for a Technical Account Manager (TAM) to join our fast-growing, global team. In this role, you will act as the primary technical liaison between the company and its end clients based in 2 different sites, ensuring seamless delivery of IT services, high customer satisfaction, and identifying opportunities for service growth and innovation.

You will play a vital role in service delivery, client relationship management, and technical advisory, working closely with internal teams and client stakeholders to build long-term partnerships.

Key Responsibilities

Client Relationship Management

• p>Act as the main technical point of contact for assigned clients.

• Build and maintain strong relationships with stakeholders at all levels.

• Lead service review meetings and provide performance reporting.

• Work with the Service Delivery Manager (SDM) to deliver project plans, CSIP, and issue management.

Service Delivery Oversight

• Ensure SLAs and KPIs are consistently achieved or exceeded.

• Collaborate with internal teams (support, projects, security) to resolve client issues.

• Monitor and report on service health, incidents, and trends.

• Participate in the Change Advisory Board and continuous improvement planning.

• Contribute to service review reports and root cause analysis.

Technical Advisory

• Provide strategic guidance on IT infrastructure, cloud, cybersecurity, and digital transformation.

• Support clients in IT planning and budgeting.

• Translate technical concepts into clear business value for non-technical stakeholders.

• Lead technical discussions and service take-on (STO) activities for new and existing clients.

Documentation & Reporting

• Maintain accurate client documentation (network diagrams, asset inventories, service records).

• Deliver monthly/quarterly technical reports and capacity reviews.

• Ensure technical process documentation and run books are updated regularly.

Essential Skills & Qualifications

• Certifications :

  • MCSA in Server Infrastructure (or equivalent: MCSE, MCP).

  • vSphere Foundations (or equivalent: VCP, VCAP).

  • AWS Certified Cloud Practitioner (or equivalent: AWS Solutions Architect – Associate, AWS SysOps Administrator – Associate).

    /li>

  • ITIL Certification.

• Strong knowledge of Citrix (management, monitoring, troubleshooting).

• Good understanding of storage appliances (NetApp, IBM, Lenovo, HP).

• Familiarity with Cisco Meraki, Cisco Firepower, routers, and firewall concepts.

• Experience in ITIL frameworks, incident/problem/change management, and project/change management.

• Exceptional communication (written and verbal) and stakeholder management skills.

• Strong analytical, listening, and problem-solving abilities.

Our client is seeking an experienced Technical Account Manager to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.

This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.

Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required.

As the Technical Consultant your responsibilities will be to:

Pre-Sales Support

• Provide assistance to customers
• Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals.
• Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows.
• Help the sales team identify upsell opportunities into existing accounts.
• Help to coordinate and deliver webinars

Supplier Engagement

• Maintain relationships with suppliers, understand their portfolio
• Primary technical/product contact for UC suppliers.
• Maintain supplier technical qualifications as required
• Attend and lead meetings with suppliers

Staff Training

• Provide structured product & technology training for sales and technical staff.
• Content is generally provided by suppliers, but course development is required.

Customer Training

• Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment.
• After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers.
• Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc.

Post-Sales, 2nd-Line Technical Support

• Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers.
• The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing.
• Liaise with manufacturer/supplier if escalation is required.

Ticket/Case Management

• Management of open support cases, tracking time against activities
• All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded.

The person:

• Degree or equivalent in a computing related subject and/or have proof of a solid networking background.

Strong technical knowledge and commercial experience of supporting:

• VoIP & Unified Communications
• IP PBX - Appliance / Software / Cloud
• Enterprise / (Multi-cell) DECT
• IP Phone Management / Provisioning

Good technical knowledge and commercial experience of supporting:

• DSL and WAN routers
• Network switches and VLANs
• Firewalls and associated VPN technologies.
• Working technical knowledge of current VoIP practices, protocols, and principles.
• Ability to analyse Logs, SIP traces & PCAP generated from customer equipment.
• Adept at reading and interpreting technical documentation and procedure manuals.
• Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations.
• Ability to conduct research into telecommunications issues and products.
• Ability to communicate with all levels of the business
• Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives
• Must be free to work in the UK with no restrictions of Visas and work permits.
• Full / Valid UK Driving License.

We’re hiring an experienced Account Manager to join a fast-paced, delivery-focused tech focused business operating across the UK and Europe.

This is a mid-level role focused on nurturing and growing established client relationships. You’ll take ownership of key accounts, manage complex project delivery, and help ensure every experience runs smoothly — on time, on budget, and to spec. While new business skills are always welcome, this role is fundamentally about growing trusted relationships, not cold calling.

What you’ll do:
Manage end-to-end delivery of projects for key clients
Act as the main point of contact across sales and operations
Ensure quotes, specs, and kit align with client expectations and margin goals
Build long-term client relationships and grow existing account value
Work with internal teams to ensure smooth, high-quality execution
Report on pipeline, project performance and client satisfaction

What you’ll bring:
Experience in tech sales or a related tech-led environment
Proven account management or client-facing sales experience
Strong commercial awareness with the ability to maintain margins
Confidence working onsite with clients and handling project detail
A calm, organised, proactive approach — even under pressure

This is an office-based role in Gloucestershire, with some travel to client sites and occasional weekend work during key events. You’ll be part of a collaborative, knowledgeable team in a growing business.

Interested? Apply now or get in touch to learn more.

I am currently assisting a client in sourcing a strong Technical Account Manager. We are looking for someone with real drive, passion and enthusiasm as their primary role will be to manage existing clients whilst expanding reach within the account (land and expand). You will essentially be the link between the sales team and operational/delivery side of the business ensuring client challenges are offered successful solutions.

Ideal background/experience would be someone within an account management position from a technical sales, software sales, event sales, exhibition sales or recruitment background who has a strong attitude/personality to learn, develop and progress within their role.

Key responsibilities and accountabilities:

• Work closely with the Account Director and take ownership of accounts once relationships are formed with the view of taking care of that client but also seeking new opportunities within the company.
• Responsible for quality control in terms of equipment specification.
• Develop new business, retain & grow appropriate relationships with key clients.
• Liaise directly with clients/customers on & off site.
• Visiting clients on a regular basis

Key Personal Attributes:

• Experience in tech sales or a related tech-led environment
• Ensure all customer details and needs are met and exceeded. Emphasis on ‘client focus’.
• Organised, with an eye for detail

This will be a predominantly office based position, with expectations to travel to meet clients/customers and some flexibility in the future once “up and running”. You’ll be part of a collaborative, knowledgeable team in a growing business.

Please apply for consideration.