2,247 Technical Account Manager jobs in the United Kingdom
Technical Account Manager
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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
About Qualys
Founded in 1999 as one of the first SaaS security companies, Qualys has established strategic partnerships with leading cloud providers like Amazon Web Services, Microsoft Azure, and Google Cloud Platform, as well as managed service providers and consulting organizations including Accenture, BT, Cognizant Technology Solutions, Deutsche Telekom, DXC Technology, Fujitsu, HCL Technologies, IBM, Infosys, NTT, Optiv, SecureWorks, Tata Communications, Verizon, and Wipro. Qualys is also a founding member of the Cloud Security Alliance (CSA).
Working at Qualys
At Qualys, we’re passionate about finding new, innovative ways to solve our customers' IT security and compliance challenges. We believe every employee makes a difference; we empower them in their roles and support their career growth.
Responsibilities
- Ownership of the entire sales cycle from initial contact to close for target customers in the assigned geographic region.
- Build and maintain a territory plan to develop and grow your territory to achieve bookings objectives.
- Establish new relationships and build the pipeline through outbound efforts and channel partners.
- Provide accurate forecasts and achieve bookings objectives.
- Deliver high-level and detailed sales presentations.
- Maintain up-to-date knowledge of industry trends, technical developments, and governmental regulations affecting target markets.
- Attend conferences and seminars both regionally and nationally.
- Manage a realistic sales funnel, follow up on inbound leads promptly, and cold call into large Fortune 500 / S&P 500 organizations.
Qualifications
- At least 5 years of cybersecurity solution sales experience.
- A proven track record of accurate forecasting and consistent quota achievement.
- Skilled at developing pipeline through direct efforts and channel partners.
- Excellent presentation and listening skills; effective communication with multiple stakeholders and C-level contacts.
- Organized, analytical, and able to overcome sales obstacles creatively and adaptively.
- Self-motivated with knowledge and experience in cybersecurity sales.
- Excellent written and oral communication skills.
- Flexibility to travel.
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Technical Account Manager
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Job Title - Technical
Technical Account Manager
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OLG Recruitment are currently looking for a Technical
Technical Account Manager
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Technical Manager – Fresh Produce
A leading player in the fresh produce industry is on the hunt for a talented Technical Manager to join its dynamic team. This is an exciting opportunity for someone with a strong technical background who thrives on building customer relationships and ensuring top-tier quality standards.
In this role, the Technical Manager will:
- p>Drive and maintain productive relationships with key retail customers, acting as a trusted technical partner.
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Provide expert input into customer strategies, ensuring technical excellence and product integrity every step of the way.
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Take ownership of customer specifications, making sure they’re accurate, up-to-date, and clearly communicated across the business.
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Lead on the resolution of product quality issues, investigating root causes and implementing corrective actions.
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Monitor product performance through the supply chain, safeguarding quality, freshness, and compliance with industry standards.
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Support innovation by proactively contributing to new product development and enhancing supplier processes.
What makes the ideal candidate?
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A solid technical background, ideally with experience of fresh produce.
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Proven success in managing high-profile customer accounts.
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Strong knowledge of certification schemes such as BRC, GlobalGap and Red Tractor.
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Exceptional communication, problem-solving, and organisational skills.
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A proactive, relationship-driven approach with the ability to influence at all levels.
This role offers the chance to play a pivotal part in shaping the technical direction of high-value customer accounts while working within a supportive, fast-paced environment.
Ready to make your mark?
This is the perfect opportunity for someone who wants to combine technical expertise with customer engagement to deliver exceptional results.
5972IR
Technical Account Manager
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Our client is seeking an experienced Technical
Technical Account Manager
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Technical Account Manager
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Company Description
Our client is an award-winning IT services and solutions provider based in London with over 35 years of experience empowering organizations through technology. Main operations are in IT infrastructure, strengthening cybersecurity, and embracing digital transformation. Services are IT Services, Cloud Migration, AI-Powered Solutions, SOC & Cybersecurity Services, and bespoke Software Development.
About the Role
Looking for a Technical
Technical Account Manager
Posted 1 day ago
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Our client is seeking an experienced Technical
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Technical Account Manager
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We’re hiring an experienced
Technical Account Manager
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I am currently assisting a client in sourcing a strong Technical
Technical Account Manager
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Our client is seeking an experienced Technical Consultant to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels.
This is a hands-on technical role with a strong focus on pre-sales. Working with the sales department, your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently.
Additional responsibilities include delivering product training to internal staff and external partners. You will be expected to help create and deliver technical content for webinars, open days, and assist the team at seminars and industry exhibitions as required.
As the Technical Consultant your responsibilities will be to:
Pre-Sales Support
- Provide assistance to customers
- Propose solutions which meet those requirements, ensuring they are technically viable and add value to proposals.
- Understand and demonstrate products/solutions to resellers, including customer visits, seminars and trade shows.
- Help the sales team identify upsell opportunities into existing accounts.
- Help to coordinate and deliver webinars
Supplier Engagement
- Maintain relationships with suppliers, understand their portfolio
- Primary technical/product contact for UC suppliers.
- Maintain supplier technical qualifications as required
- Attend and lead meetings with suppliers
Staff Training
- Provide structured product & technology training for sales and technical staff.
- Content is generally provided by suppliers, but course development is required.
Customer Training
- Although online training is typically available, it is expected that you will also run instructor-led courses with a hands-on element to enable customers to gain their certifications in a classroom environment.
- After gaining sufficient knowledge and suitable trainer certifications it is expected that at least one supplier training will be run each month. The Trainer must take some responsibility to promote the courses, internally with Sales/Marketing teams and directly with Customers.
- Identify other commercial opportunities for 1-day technology training courses, develop and deliver them. g. SIP Troubleshooting, Wireshark, WiFi etc.
Post-Sales, 2nd-Line Technical Support
- Work with customers by phone and email to resolve technical & product related issues. Despite a large and diverse range of products our client provides a high level of technical support, generally without the need to escalate to manufacturers.
- The role is expected to have a good understanding of the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing.
- Liaise with manufacturer/supplier if escalation is required.
Ticket/Case Management
- Management of open support cases, tracking time against activities
- All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data are recorded.
The person:
- Degree or equivalent in a computing related subject and/or have proof of a solid networking background.
Strong technical knowledge and commercial experience of supporting:
- VoIP & Unified Communications
- IP PBX - Appliance / Software / Cloud
- Enterprise / (Multi-cell) DECT
- IP Phone Management / Provisioning
Good technical knowledge and commercial experience of supporting:
- DSL and WAN routers
- Network switches and VLANs
- Firewalls and associated VPN technologies.
- Working technical knowledge of current VoIP practices, protocols, and principles.
- Ability to analyse Logs, SIP traces & PCAP generated from customer equipment.
- Adept at reading and interpreting technical documentation and procedure manuals.
- Strong interpersonal, written and oral communication skills including the ability to confidently present webinars, training courses and seminar presentations.
- Ability to conduct research into telecommunications issues and products.
- Ability to communicate with all levels of the business
- Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives
- Must be free to work in the UK with no restrictions of Visas and work permits.
- Full / Valid UK Driving License.